My wife got an exam and contacts from Dr. Ha, and I got an exam not long ago because of my aging eyes (presbyopia) and we had a pleasant experience. However, it was after I brought my 4 year old toddler to her recently that prompted me to review her outstanding rapport with young children. My kiddo does not like medical visits of any kind. I thought he was going to be okay going in at first because of all glasses on display that got him curious and interested. But once we sat him near an examination machine and Dr. Ha started asking me questions about him, he knew it was yet another medical examination and started to bawl. Once he starts crying, it's not easy to calm him down. Dr. Ha immediately gave him attention and asked if he wanted to play some games, with numbers and letters. Told him that he will see a balloon inside. Asked if he knows his colors and to tell her the color of the balloon. I'm stunned that she got him to sit still (we're talking 4 year old here) for about 20 minutes for various exams. Highly recommended! On the phone, she said as long as the child knows their alphabet, they are old enough to get an exam with her. read more

1. Beware shady practices and charges that are not disclosed. I was charged an extra $30 for "eye imaging". Dr. Ha never asked if I wanted it and never disclosed that it would cost extra. I have no history that would indicate I needed the imaging and have never gotten charged extra fees at any other optometrist. 2. Sanitary concerns! They use a lot of machines in this office. There were multiple other people at the office at the time. I never saw Dr. Ha wipe off a machine before or after usage. She also tried to not give me my eyeglasses prescription even though I told her I primarily wear glasses. I had to go back and explicitly ask for it. read more

Esther Ha the worst eye doctor I have ever been to. Upon arrival, her male receptionist refused to acknowledge me or answer any questions I had. It was infuriating. Esther Ha then gave me a slew of paperwork to fill out. It was everything EXCEPT the billing consent form. She did not give me that paper until AFTER the eye exam was complete...when my contacts were removed and my eyes were dilated. I could barely read the form. She pointed to where I had to sign. It turns out she left the price blank and had me sign the blank form, for her to fill in the price AFTER I signed. According to my vision insurance, she charged the highest rates they have ever seen for a routine eye exam. In addition, Esther Ha said she would order my contacts because I had an annual benefit allowance for contacts. She said she would bill my insurance and they would call me in 3 weeks to pick up my contacts. After waiting 3 weeks, they never called. So I called them only to discover they never ordered my contacts. So unprofessional! Also they charge a credit card surcharge. The male receptionist did not disclose this fee when I made an appointment. So unless you are packing several hundred dollars of cash on you to cover the exam costs, you have to pay by credit card and pay their service charge. Also, even while you are there they do not verbally disclose the fee. But it's on the receipt. read more

I bought eyeglasses with lenses a very unpleasant experience at this Eye Dr. Ha. She is unprofessional. Dr. Ha said $650. Pay cash only, and charge $80 more if I want to glasses lenses change color as the sun glasses when the sun comes out. I told Dr. Ha, I want wear these eye glasses for driving. I want vision for driving more, the reading only need little bit as quarter inch of the size. So paid total $730. Two weeks after I went to pick up, they made wrong prescription of my eye glasses. and I had dizzy suffering. Dr. Ha reviewed my glasses to check them and she said the eyeglasses prescription is right because the new glasses you have to wear and get used to... I have experienced wearing glasses more than 40 years, I think I know what is right I took my glasses to the other eyecare vision center to check my glasses prescription. found out this glasses definitely cannot wear for driving. It is reading glasses. Wrong prescription They made the vision for driving only quarter inch of size on the top eye glasses. I brought my eyeglasses back to Dr. Ha she stil says the prescription is right. I told her it's wrong prescription for my eyeglasses. I will not trust her anymore. I want to get my money back $730. She wasn't happy when I said return eyeglasses. She wouldn't let me return. She says she make the right prescription glasses for me. So I have no choice. Let them try again. After 5 weeks I went to pickup my glasses she said wasn't ready. Wait after 6 weeks I got a text message from them to pick up my glasses which was last Tuesday, July 11st. I wear few days and the glasses prescription It's OK but the glasses lenses poorly and barely, change light color as champagne color and outside sunlight temperature 102 degree. Her attitude in talking to me these glasses are wearing for driving and won't change that much tent. I'm disappointed. I paid for the price she said but I didn't get what I requested and ordered. Again, Dr. Ha is unprofessional, she's wasn't facing to me when she talking said if you want dark lenses for driving go to buy the sunglasses. It's ruthless. I am totally not recommend this place. read more

Best selection of frames. Great customer service, especially accommodating when I needed my glasses clean or adjustment. They carries a big variety of selections that you or your entire family will be able to find something. I got my eyeglasses, contact lenses and my prescription sunglasses from them! Dr Ha does very detailed exam and she is so kind. It's hard to find a great place like this in NJ. read more

Dr. Ha is the best !! I've been going to her for 8+ years ... she is super nice and very professional. Always have a pleasant experience there. They also have a great selection of glasses as well. They usually get busy during the afternoon hours and weekend. I will definitely recommend everyone to make an appointment beforehand. read more

Dr. Ha was so nice and informative. She gave me a good eye exam updated my prescription and fitted me for contacts with trial dailies. I was very happy with my visit. Dr. Ha was patient and answered all my questions. I'm surprised by the negative reviews, I called for appointment earlier in the week and I thought the man who answered was also very friendly and quick and helpful. Highly recommend. read more

Dr. Han was the sweetest eye doctor i've met in a long time. If you are in the area and need new frames or an eye exam please come here, you will be treated well! read more

Good: the place carries a lot of high end frames but no cheap. Selection is good. Eye exam is satisfactory. Bad: when there is any complaint or customer conflict, they usually get very stubborn and defensive. For example if you mentioned eyeglasses coating fell off, they simply blamed you for using Walmart brand eyeglass cleaner. To the point that it was simply quibble. read more

Dr. Ha is so nice and helpful. She's very caring to her patients. My family and I all go there for our eye care! I really enjoy all my experiences there. Thank you, Dr. Ha! :) read more

If I could give 0 star，I would. I didn't check my eyes with the doctor here so I can't comment on that. However, their customer service was the worst ever. First impression, this store smelled so weird like some mold growing inside. Second, when we got into the shop, no one were willing to help. I actually just had one missing nose pad and would like to replace it. I guess they could not make money from replying a pad so their attitude were so bad. After they changed it, their hands got the lens so oilly so I asked if they could clean it but they said no. They said they had nothing to clean the glass lens. They changed me 5 dollars for replacing pads which was ok but when I got home that night, one pad they changed was missed again. I paid them 5 dollars for nothing but attitude. When I took my glasses to another store, I was told the reason that pad was missed in such a short time was because the previous store used a wrong size screw. There are so many optical stores in. this area so go to a different one. read more

Dr. Ha is friendly, patient, genuine, and professional. If you don't get contacts, there is a wide selection of glasses to choose from, from basic frames to designers. read more

Worst service ever. Over priced frame. Not only that, you will receive a used frame for what you over paid . This is crazy! Please do your homework before you go. They can charge you $360 over a $60 frame. Try absolutely everything to avoid this store. Check their reviews on google before you purchase anything from them. Out of 17 comments, people were giving them 14 negative reviews(1 star) What a business read more