Installed damaged quartz with a chip on the edge of the cutout for the sink and chips where they…read morecut holes for the faucet and water filtration system. They got epoxy all over the exterior of our cupboards when installing the quartz. They broke my sink and when they finally installed the replacement sink they got black tar like adhesive all over the wall of my cupboards. They admitted their damage and attempted to clean it up with paint thinner which made it worse. They miscut a corner of the quartz by the dining room wall. Sent photo to owner of chip in quartz but me. Stein never got back to us. ZERO accountability for their incompetent installers.

Beautiful counters, very reasonable price! They did such a nice job in my kitchen, you can't even…read moresee the seam! When the husband first saw it he said, "Wow, how did they get that installed in one piece, I'm impressed!" I had to point out the seam to him! Plus we ordered the bathroom counter at the same time, saved hundreds of dollars! I have and will continue to recommend these folks to everyone!

Had an excellent experience with GLGW. Marcy and Dawn in the office were accommodating and great…read moreto deal with. I would categorize their installer's work as precise, detailed and competent. They premeasured our kitchen way in advance and created templates for the new granite tops. When the day came to install the granite top, it went like clockwork. They also made the backsplash so its thinner than the counter top. Very nice to look at. This may be a minor detail but its important. I thought their price was fair for the quality of the work. One thing noticeable was that they color-matched the adhesive they applied between the backsplash and the counter. Because of the cost of putting Granite (or quartz), we took our time (about 8 mos) selecting a contractor. We shopped at 5 places plus attended the Parade of Homes where we could see the installed work. The parade of Homes is a great way to get ideas and see work of various contractors. IMHO, selecting a contractor to do granite, quartz or any solid surface work cannot be rushed. And price should not be the sole basis. Best advise - ask to look at several of their work. I have seen work of other installers that made me feel really good that I went with GLGW. There are cheaper alternatives out there but as they say "you get what you pay for". I highly recommend them.

Way better then signature stone tops. Ask for JR at Great Lakes or Darrene. They are they best and…read moreJR is the best fabricator around

After nearly 27 years in our home, we decided it was well past time to update our countertops. I…read moreworked with Maizie. She was so kind and patient with me throughout the entire job. I wasn't exactly sure how the process worked or what I wanted. She helped me make choices that worked out exactly as we had hoped. Everything from choosing the countertop, sink and faucet, to measurements and install went very smoothly. So glad we went with Top of the World.

This is the second time my wife and I have built a home and the second time we have utilized the…read moreservices of Top of the World Granite. We met our interior designer at their showroom and had our architectural plans with us, which I recommend. The process of choosing materials for your home's counter-tops, backsplashes, and other surfaces couldn't be easier. I recall them having a good amount of "stock" surfaces to choose from when we built back in 2011, but their choices have significantly expanded since then. We were able to select from a wide variety of quartz and granite at a very reasonable price point, but they have a huge selection of materials should you want something other than their stock selections. They are also happy to price out different material choices for you before you make your final choice, which makes the process that much better. Top it off with great service and professional installation and choosing Top of the World Granite becomes a no-brainer and I can recommend them without hesitation.

You will never convince us that the granite that was brought into the house after removing the…read moreoriginal countertops, was the same that we picked out. Then there was the stupid cuts that were made that were just plain ugly. They require you to pay completely up front so you have no recourse after you sign dozens of disclaimers protecting them and nothing to protect you from their incompetence or mistakes. They did not even to pay for the damaged and broken part of the sink panel. Two weeks ago we were told they would get back to us......still waiting but don't expect we will ever hear from them again. BEWARE

Lakeside Surfaces installed new countertops in our kitchen and laundry room. They were very…read moreprofessional, their pricing was very competitive and their showroom was very pleasant. They also were able to accommodate our timeline and the installation went very smoothly. the installation crew was very good and Jace and Dan did an excellent job. If you are looking for a great experience, give them a try.

I rarely leave negative reviews, but after three weeks of mistakes, poor communication and a…read morecomplete lack of ownership, I feel other customers should know about our experience with Paxton Countertops. On July 18, we went to Paxton and selected Copper Mist for our basement bar. We were given a sample to take home and received a quote totaling $984.13 using the remnant we had selected. At no point during that process were we told that we needed to place a deposit to secure the material or that the piece could be sold to someone else while we were moving forward with our project. Based on that selection, we continued planning our bar and even purchased our sink specifically to coordinate with the Copper Mist. Unfortunately, there were errors and confusion with our project information from the beginning. We returned to Paxton on August 8 and again confirmed what we had selected. We then learned that the material we had been planning our entire project around had been sold. The proposed solution was essentially for us to spend approximately $3,000 to get the material we originally expected to purchase as a remnant for a project quoted at $984.13. I understand that remnants are limited inventory. What I don't understand is why we weren't clearly told what we needed to do to secure the material, particularly when we had received a quote, taken home the sample, continued communicating with Paxton and were making other purchases based on that selection. Mistakes happen. What has made this experience so frustrating is the accumulation of mistakes, the lack of clear communication and, most importantly, the lack of ownership or a meaningful attempt to make the situation right. Three weeks later, we're now essentially starting the countertop selection process over again through no fault of our own. For a purchase like this, customers rely on the professionals they're working with to explain the process and tell them what needs to happen next. That simply did not happen in our experience.

Getting ready to replace a $1200 custom made Corian sink that has looked like crap from…read moreinstallation. First of all they held up my kitchen remodel with their lateness, then they threatened to not produce sink when I pressed them. Seams started appearing in the sink right away. Never called because didn't want to deal with their rudeness and defensiveness after that. Cracks around the drain started to appear next and now they are going across the whole sink. Only a matter of time before this sink totally disintegrates. Found out later from my cabinet maker that they had used them before and would not again. My countertops came from somebody up by Vassar. Thank goodness. Just pick somebody else.

If you are looking for countertops I would highly recommend Ford Stone. They did my bathroom…read morecountertop and did a great job from installation to clean up. They will come out, measure and give you a quote. I went to their shop and picked out a remnant, but you can go to slab wholesale warehouse and pick something out if they don't have what you're looking for. They are very easy to work with and will get the job done right.

From the owner: If it's worth doing, it,s worth doing right. Family owned and operated with over 40 years of…read morecombined experience, Ford Stone specializes in custom countertops for all commercial and residential projects. We turn ideas into realities!

This was my 3rd experience using Granite Transformations and I continue to be pleased with their…read morework and the finished product. From their first consultation visit through installation personnel were friendly, helpful, not at all pushy for a sale, and respectful. The installer, Steve, was on time, friendly, got the job done in a timely manner, answered any questions I had and left me with little clean up to do. I would recommend GT to anyone looking for countertop upgrades.

There isn't a zero star option so 1 will have to do. Absolutely WORST experience from the sales rep…read moreto the scheduler to the installer to the owner. Photos in post. Horrible communication. Sales reps will price gauge you so DO NOT use them!

Caitlyn was patient and flexible to offer the guidance we needed as we consider a main floor…read morerenovation and color schemes. We will likely return to her for recommendations as the project progresses.

The very best organizer/decorator @caitmcsorley came today & she is AMAZING--if you are busy/lazy…read morelike me--sign her up! I've booked her 12/17/2012-12/18/2013 to help me accommodate a new roommate after living alone for 2 years & 11/4/2014 to get me back in line and she rocked both. Caitlyn did an outstanding job each time. Thoughtful organization, punctual, friendly, and amazing communication. Highly recommend!