Had an excellent experience with GLGW. Marcy and Dawn in the office were accommodating and great…read moreto deal with. I would categorize their installer's work as precise, detailed and competent. They premeasured our kitchen way in advance and created templates for the new granite tops. When the day came to install the granite top, it went like clockwork. They also made the backsplash so its thinner than the counter top. Very nice to look at. This may be a minor detail but its important. I thought their price was fair for the quality of the work. One thing noticeable was that they color-matched the adhesive they applied between the backsplash and the counter. Because of the cost of putting Granite (or quartz), we took our time (about 8 mos) selecting a contractor. We shopped at 5 places plus attended the Parade of Homes where we could see the installed work. The parade of Homes is a great way to get ideas and see work of various contractors. IMHO, selecting a contractor to do granite, quartz or any solid surface work cannot be rushed. And price should not be the sole basis. Best advise - ask to look at several of their work. I have seen work of other installers that made me feel really good that I went with GLGW. There are cheaper alternatives out there but as they say "you get what you pay for". I highly recommend them.

Way better then signature stone tops. Ask for JR at Great Lakes or Darrene. They are they best and…read moreJR is the best fabricator around

They are great until they get your money! Our bathroom is even featured on their website. However…read moreonce they need to come back for a warranty claim they are no where to be found. We've called 4 times for a tile that has come loose in the bathroom that we spent 42k to have redone with no response.

From the owner: Kitchen Design, Bath Design Kitchen & Bath Remodeling…read moreSunrooms & Additions Master Bedroom Suites Basements Exterior "Face-lifts" Green Remodeling certified Aging-in-Place certified Lead Paint certified

Not very responsive. I had scheduled a few appoints and no one came. Wasted a lot of time trying to…read morecontact them and wait for them to arrive.

From the owner: Service Categories Remodeling - Modular & Mobile Home,…read more Basement Remodeling, Sunrooms and Patio Enclosures, Interior Painting, Exterior Painting, Kitchen and Bath Remodeling, Architects, Marble and Granite, Homebuilders, Garage and Shed Building, General Remodeling, Countertops and Backsplashes Closets, Bathtub Restoration

Ben did a great job on the flooring and kitchen job in one of our rental properties. I highly…read morerecommend his services. He stayed on budget and even saved us a little money on labor costs.

From the owner: For all your renovation needs and handyman services…read more bathroom and kitchen remodels.

On-time and professional. Attentive to detail. Always ontime. Thinks outside the box and is always…read morelooking for a way for us to save money.

From the owner: I am a jack of all trades with over 20 years in property management. Licensed and insuredread more

Good contractor and nice people to work with. High quality work. Responsive to issues that popped…read moreup during the remodel.

Talked to owner and he was going to come out yesterday to look at bathroom remodel job…read more Never showed

After nearly 27 years in our home, we decided it was well past time to update our countertops. I…read moreworked with Maizie. She was so kind and patient with me throughout the entire job. I wasn't exactly sure how the process worked or what I wanted. She helped me make choices that worked out exactly as we had hoped. Everything from choosing the countertop, sink and faucet, to measurements and install went very smoothly. So glad we went with Top of the World.

This is the second time my wife and I have built a home and the second time we have utilized the…read moreservices of Top of the World Granite. We met our interior designer at their showroom and had our architectural plans with us, which I recommend. The process of choosing materials for your home's counter-tops, backsplashes, and other surfaces couldn't be easier. I recall them having a good amount of "stock" surfaces to choose from when we built back in 2011, but their choices have significantly expanded since then. We were able to select from a wide variety of quartz and granite at a very reasonable price point, but they have a huge selection of materials should you want something other than their stock selections. They are also happy to price out different material choices for you before you make your final choice, which makes the process that much better. Top it off with great service and professional installation and choosing Top of the World Granite becomes a no-brainer and I can recommend them without hesitation.

Update: I did have someone reach out from the company named Andy to explain their pricing and…read moreoffered a solution to make things right in my eyes. The pricing isn't by hourly, but by a software they use to find the best rates for the job required. Ultimately, I've voiced my concerns of how that system works and what I think could change but they are sticking with the way the price structure works, as it works for them. I am happy with the solution that was offered to me, and would use this company again, but more so for serious issues that require an expert to come out. When booking the appointment, it was explained to me that it was $85 to have the team come out, and an additional $125 for diagnostic of the situation of my leaky pipe, which could be used towards the maintenance cost. The determination made by the technician is that the pack nuts needed to be screwed tighter, and it took the technician less than 2 minutes to do so. For this labor, I was charged $220, and the charge is not itemized, it is just marked as misc. - and I had no option to just tighten it myself, as it already cost me $125 for the technician to diagnose the issue. Since I was charged $220 for 2-3 minutes of labor, that's about $6600 per hour that they charge. If we did just the $95 on top of the diagnostic, that's $2,850 per hour for their labor. I understand they are a business and I am not saying I expected the work to be free, but for the fact it was an additional $95 for him to tighten the pack nuts in 2-3 minutes is crazy. I asked about why it costs so much / the charge couldn't be a flat $125 since it was a simple solution, the technician told me it was a liability if he didn't charge me for his work, and since he had to screw TWO pack nuts, that's where the extra charge came in. If you go through this company, just expect a labor cost of $47.50 per minute.

Highly unprofessional and overpriced! I called to have a small piece of PVC drainage pipe replaced…read morefor my tankless water heater as it had a crack. They informed me at the visit (was not disclosed when I made the appointment) it would be $85 for the visit to my home, $120 for diagnostics (ridiculous as I told them the problem), and they have a minimum service fee of $210. My estimate was well over $400 to fix a small PVC pipe. I told them that price was ridiculous and the plumber agreed. None of these fees were disclosed prior to the visit and they refused to waive them when they were not previously disclosed stating it is their policy even though they acknowledged customers are regularly not being informed of the fees when appointments are scheduled. I asked for the supervisor's information and was told by the workers they did not have this, I would need to call the main number. I had to pay them to get them to leave. It was very uncomfortable and I can only imagine how intimated the vulnerable population must feel in these situations. I filed a complaint the BBB. Do better Bergsma!

Optical Outfitters 5 out of 5 stars. When I was in search of a new display for our optical, I kept…read morecoming across a lot of expensive companies, they turned out to be the same company operating under several names and offering the same product. I wanted a custom piece that had the design features we needed. From the beginning, Gary, our Sales Rep with Optical Outfitters was amazing. He answered all my questions, showed me different styles and pretty much created exactly what we needed. Locking Bars, LED Lights and spinning racks that look so professional. The care they took when packing and shipping the item to us shows. It included instructions and there were so many little steps they took to make sure the set up for us was as easy as possible. It is exactly what we needed for our optical. I can't recommend this company enough. Thank you!