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Signature Stone Tops

2.4 (14 reviews)
Closed • 8:30 am - 5:00 pm

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The owner takes no responsibility for damages caused by his employees. Will blame other contractors for the damages. Put a hole in my wall and blames the homeowner for painting it first. Customer service is very poor and wont return calls or emails as promised.

Lisa J.

We were very disappointed with our countertops from Signature Stone Tops (contracted by Lowe's). During the install, the guy repaired a chip on the edge of the countertop and failed to put down a drop cloth and splashed clear epoxy across our brand-new hickory wood floors. The company's response to this was that it was a "normal part of a countertop install". We also told the guy who came to measure that we were getting new appliances so that they would leave 30" of clearance for our new range. After the countertop install, we had our cabinets painted and then got new appliances. Our new range does not fit in the opening (the back of the opening is 30" but the front is less than 30"). We were told that we would have to pay for them to come back and correct this problem and that it was our fault for not having the range on site at the time of install (even though the guy who measured did not tell us this). We have had quartz countertops installed in two previous homes and never had any issues such as this. We are very dissatisfied with this company and would not recommend them to anyone.

Brandon C.

Signature Stone Tops did an excellent job on our vanity top. They had a great selection of remnants to choose from at a great price. We are very happy with the way everything turned out and will be back once we renovate our kitchen.

Only 3/8" overhang instead of 1-1/4".

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3 years ago

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Daniel S.

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5 years ago

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Daniel S.

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4 years ago

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Daniel S.

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3 years ago

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Daniel S.

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6 years ago

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Daniel S.

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4 years ago

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9 years ago

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4 years ago

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Daniel S.

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7 years ago

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5 years ago

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7 years ago

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Daniel S.

Thank you Roy! So happy we could help with your project. Enjoy! D

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7 years ago

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10 years ago

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Great Lakes Granite Works

Great Lakes Granite Works

(2 reviews)

Had an excellent experience with GLGW. Marcy and Dawn in the office were accommodating and great…read moreto deal with. I would categorize their installer's work as precise, detailed and competent. They premeasured our kitchen way in advance and created templates for the new granite tops. When the day came to install the granite top, it went like clockwork. They also made the backsplash so its thinner than the counter top. Very nice to look at. This may be a minor detail but its important. I thought their price was fair for the quality of the work. One thing noticeable was that they color-matched the adhesive they applied between the backsplash and the counter. Because of the cost of putting Granite (or quartz), we took our time (about 8 mos) selecting a contractor. We shopped at 5 places plus attended the Parade of Homes where we could see the installed work. The parade of Homes is a great way to get ideas and see work of various contractors. IMHO, selecting a contractor to do granite, quartz or any solid surface work cannot be rushed. And price should not be the sole basis. Best advise - ask to look at several of their work. I have seen work of other installers that made me feel really good that I went with GLGW. There are cheaper alternatives out there but as they say "you get what you pay for". I highly recommend them.

Way better then signature stone tops. Ask for JR at Great Lakes or Darrene. They are they best and…read moreJR is the best fabricator around

Top Of The World - Gorgeous Kitchen with Bianco Gioia Quartz.

Top Of The World

(7 reviews)

After nearly 27 years in our home, we decided it was well past time to update our countertops. I…read moreworked with Maizie. She was so kind and patient with me throughout the entire job. I wasn't exactly sure how the process worked or what I wanted. She helped me make choices that worked out exactly as we had hoped. Everything from choosing the countertop, sink and faucet, to measurements and install went very smoothly. So glad we went with Top of the World.

This is the second time my wife and I have built a home and the second time we have utilized the…read moreservices of Top of the World Granite. We met our interior designer at their showroom and had our architectural plans with us, which I recommend. The process of choosing materials for your home's counter-tops, backsplashes, and other surfaces couldn't be easier. I recall them having a good amount of "stock" surfaces to choose from when we built back in 2011, but their choices have significantly expanded since then. We were able to select from a wide variety of quartz and granite at a very reasonable price point, but they have a huge selection of materials should you want something other than their stock selections. They are also happy to price out different material choices for you before you make your final choice, which makes the process that much better. Top it off with great service and professional installation and choosing Top of the World Granite becomes a no-brainer and I can recommend them without hesitation.

Bergsma Plumbing

Bergsma Plumbing

(39 reviews)

Update: I did have someone reach out from the company named Andy to explain their pricing and…read moreoffered a solution to make things right in my eyes. The pricing isn't by hourly, but by a software they use to find the best rates for the job required. Ultimately, I've voiced my concerns of how that system works and what I think could change but they are sticking with the way the price structure works, as it works for them. I am happy with the solution that was offered to me, and would use this company again, but more so for serious issues that require an expert to come out. When booking the appointment, it was explained to me that it was $85 to have the team come out, and an additional $125 for diagnostic of the situation of my leaky pipe, which could be used towards the maintenance cost. The determination made by the technician is that the pack nuts needed to be screwed tighter, and it took the technician less than 2 minutes to do so. For this labor, I was charged $220, and the charge is not itemized, it is just marked as misc. - and I had no option to just tighten it myself, as it already cost me $125 for the technician to diagnose the issue. Since I was charged $220 for 2-3 minutes of labor, that's about $6600 per hour that they charge. If we did just the $95 on top of the diagnostic, that's $2,850 per hour for their labor. I understand they are a business and I am not saying I expected the work to be free, but for the fact it was an additional $95 for him to tighten the pack nuts in 2-3 minutes is crazy. I asked about why it costs so much / the charge couldn't be a flat $125 since it was a simple solution, the technician told me it was a liability if he didn't charge me for his work, and since he had to screw TWO pack nuts, that's where the extra charge came in. If you go through this company, just expect a labor cost of $47.50 per minute.

Highly unprofessional and overpriced! I called to have a small piece of PVC drainage pipe replaced…read morefor my tankless water heater as it had a crack. They informed me at the visit (was not disclosed when I made the appointment) it would be $85 for the visit to my home, $120 for diagnostics (ridiculous as I told them the problem), and they have a minimum service fee of $210. My estimate was well over $400 to fix a small PVC pipe. I told them that price was ridiculous and the plumber agreed. None of these fees were disclosed prior to the visit and they refused to waive them when they were not previously disclosed stating it is their policy even though they acknowledged customers are regularly not being informed of the fees when appointments are scheduled. I asked for the supervisor's information and was told by the workers they did not have this, I would need to call the main number. I had to pay them to get them to leave. It was very uncomfortable and I can only imagine how intimated the vulnerable population must feel in these situations. I filed a complaint the BBB. Do better Bergsma!

Signature Stone Tops - kitchenandbath - Updated May 2026

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