Our floor installation with FloorCoverings International could not have gone better. They worked…read morewith us on our timeframe for starting the job, and had it completed on time as promised. The floor and the trim replacement on the sides where done impeccably. We couldn't be more happy with the results. Their pricing was very fair and affordable for us.

I have no problem giving a 5 star review for this carpet installation but this could have easily…read morebeen a 2-3 star review if not for Sharee and the people at Floor Coverings International (FCI). The initial home consultation with Paul was great. He had tons of samples and showed us many options and gave recommendations based on our needs. There was never any pressure to buy and he spent quite a bit of time going over the whole process and answering all our questions and concerns. We decided a few days later to go with FCI based on our meeting and the fact that their prices were competitive with the other quotes we received. Then things turned South. We were told it would take about 2-4 weeks to get the carpet from the factory. After a month, they contacted us and said that the factory was still back ordered and it would be another month. They were very apologetic and ended up removing the cost of moving the furniture from our bill. The carpet order finally arrived and we were set up for an install on November 3rd. The installers came out and had most of the old carpet ripped out and the new carpet pad laid and started to bring in the new carpet. They started to unroll the carpet and lo-and-behold - not the carpet I ordered! I took pictures and called Erick and explained the situation. He was very sympathetic to our situation and even offered a good discount on this carpet if that was an option for us. It was a nice carpet but we were set on getting the carpet we ordered so declined the offer. We had to live for a month on our 1st floor with only carpet pads for flooring. Not fun! They reordered the carpet and installed it on December 5th. The installation went without a hitch and the carpet looks great. Here's the best part. Sharee negotiated with Shaw Carpets and got them to pay for half of the cost of the carpet. Even though this whole situation had nothing to do with the people at FCI, they offered to cover the cost of the other half. How great is that? Would I recommend this company to my friends and family? You bet! If I need more carpet or flooring in the future you can be sure that they'll be the first ones I call. Thanks Sharee and Erick! It was great doing business with you.

My experience exceeded my expectations. My estimate was accurate for a roof replacement and…read moreinsulation upgrade. Every one was helpful, timely, and answered all my queries about the process and cleanup. Afterward I felt that I made a good choice in choosing this company and their products. I recommend them completely.

Replacing a roof is a major project, not to mention expensive, so it's a good idea to learn as much…read moreas possible about roofing, how roofing companies work, get recommendations, and obtain several bids before making a decision. The roof on my small 1950s bungalow was showing its age and had a few leaks over the years so it needed replacement. I decided early on that I wanted to go with a local company with an established record of quality work and offered a solid warranty. This criteria eliminated a lot of roofers, and I narrowed my choices to three companies that had solid standing in the community. All the companies I contacted had good reputations and recommendations, and the bids came in about the same. But I chose West Michigan Roofing, and recommend you do too. Edward, the Grand Rapids branch manager, did a thorough inspection of my roof and provided an in depth explanation of the process, the how and why of the materials that go under the shingles, installation, the shingles themselves, their crews, and warranty options. He did his homework before our appointment, arriving with overhead photos of my house and identifying areas of concern. It was a lot of information - some might say too much -- but it gave me confidence West Michigan Roofing would do a great job and stand by its work. They also offered a wider choice and quality of shingles than the other companies I contacted. Having a roof torn off and replaced is disruptive in the best of circumstances, but especially when you have a shared driveway as I do. My neighbors report that Dale, the supervisor and the work crew were conscientious and polite (I was at work while they were there). It turned into a two day job as the crew discovered there were three, not two, layers of shingles on the house. Yet the crew cleaned up at the end of the first work day, and when I came home at the end of the second day the only way you'd know they were there, other than the beautiful new roof, was the dumpster in the driveway. They also did a good job of protecting perennials and other plantings in my front yard. It hasn't rained (or snowed--it's June, after all!) since the roof was installed, but I can't imagine that there will be any problems with the roof. And in the unlikely event there are, I know West Michigan Roofing will stand by their work. I encourage you to contact them when you need to replace your roof. You won't be sorry.

The people are Sherriff Goslin Roofing are genuinely some of the best people I have worked with. We…read morehad damage to our roof from the recent storms and I had no idea to what extent we were dealing with. I contacted someone that works for them out of their Battle Creek HQ offices, and he directed me to the Grand Rapids team. Will from the GR office contacted me very quickly and was able to come by our house the next day with his coworker, Luke. Both Will and Luke were easy to talk to and understanding. They showed me pictures of the damage to my roof and assured me it was minimal and quoted me an estimate well below what I thought it might be. We had no need to even file a claim with insurance. The next day, Will reached out and told me that because the damage was so minor, he and his boss (I believe his name is Mark) would be able to come over the next day to make the necessary repairs. I'm extremely grateful for the way they prioritized our home, especially with more rain and storms approaching next week. I cannot say enough great things about Will, Luke, Mark, Josh, and the whole team at Sherriff Goslin. If you need work done, call them!!

I needed a complete tear off of three layers including hundred year-old shingles, a satellite dish…read moreremoval and both my house and garage roofs replaced. I took my time getting several estimates and asked a lot of questions, finally settling with a high degree of confidence on Sherriff Goslin. Will was our point man and he proved deeply knowledgable and consistently professional without being pushy, throughout the whole process. Sheriff Goslin did what they said they would do, from length of time the job would take, cost, and right down to the last detail. I am so happy with my roof!

Luis arrived on time, as promised, and was pleasant, professional, and efficient - for repair of a…read moreirrigation valve that froze and burst because of an improper fall shutdown by a different company. I look forward to using these folks, going forward! Joe, Ada, MI

Last time they were scheduled to come out they had to reschedule THREE times before their service…read moreteam could come out (claimed vehicle issues etc) and work on the irrigation. It was overlooked because they gave a $10 discount. About a month later another appointment was made for them to come out for other irrigation issues and Lily had scheduled it. It was documented on the calendar and in phone. The day of the appointment it rained and their tech was a NO SHOW. There was no text, call or email from them to notify of any changes. When Lily was called about their no-show she repeatedly DENIED ever SCHEDULING this appointment and refused to apologize besides. This is a HORRIBLY RUDE AND INSULTNG COMPANY. Apparently they think their customers are stupid? Will not be doing business with them again and would not recommend.