Installed damaged quartz with a chip on the edge of the cutout for the sink and chips where they…read morecut holes for the faucet and water filtration system. They got epoxy all over the exterior of our cupboards when installing the quartz. They broke my sink and when they finally installed the replacement sink they got black tar like adhesive all over the wall of my cupboards. They admitted their damage and attempted to clean it up with paint thinner which made it worse. They miscut a corner of the quartz by the dining room wall. Sent photo to owner of chip in quartz but me. Stein never got back to us. ZERO accountability for their incompetent installers.

Beautiful counters, very reasonable price! They did such a nice job in my kitchen, you can't even…read moresee the seam! When the husband first saw it he said, "Wow, how did they get that installed in one piece, I'm impressed!" I had to point out the seam to him! Plus we ordered the bathroom counter at the same time, saved hundreds of dollars! I have and will continue to recommend these folks to everyone!

Not very responsive. I had scheduled a few appoints and no one came. Wasted a lot of time trying to…read morecontact them and wait for them to arrive.

From the owner: Service Categories Remodeling - Modular & Mobile Home,…read more Basement Remodeling, Sunrooms and Patio Enclosures, Interior Painting, Exterior Painting, Kitchen and Bath Remodeling, Architects, Marble and Granite, Homebuilders, Garage and Shed Building, General Remodeling, Countertops and Backsplashes Closets, Bathtub Restoration

Ben did a great job on the flooring and kitchen job in one of our rental properties. I highly…read morerecommend his services. He stayed on budget and even saved us a little money on labor costs.

From the owner: For all your renovation needs and handyman services…read more bathroom and kitchen remodels.

On-time and professional. Attentive to detail. Always ontime. Thinks outside the box and is always…read morelooking for a way for us to save money.

From the owner: I am a jack of all trades with over 20 years in property management. Licensed and insuredread more

Good contractor and nice people to work with. High quality work. Responsive to issues that popped…read moreup during the remodel.

Talked to owner and he was going to come out yesterday to look at bathroom remodel job…read more Never showed

After nearly 27 years in our home, we decided it was well past time to update our countertops. I…read moreworked with Maizie. She was so kind and patient with me throughout the entire job. I wasn't exactly sure how the process worked or what I wanted. She helped me make choices that worked out exactly as we had hoped. Everything from choosing the countertop, sink and faucet, to measurements and install went very smoothly. So glad we went with Top of the World.

This is the second time my wife and I have built a home and the second time we have utilized the…read moreservices of Top of the World Granite. We met our interior designer at their showroom and had our architectural plans with us, which I recommend. The process of choosing materials for your home's counter-tops, backsplashes, and other surfaces couldn't be easier. I recall them having a good amount of "stock" surfaces to choose from when we built back in 2011, but their choices have significantly expanded since then. We were able to select from a wide variety of quartz and granite at a very reasonable price point, but they have a huge selection of materials should you want something other than their stock selections. They are also happy to price out different material choices for you before you make your final choice, which makes the process that much better. Top it off with great service and professional installation and choosing Top of the World Granite becomes a no-brainer and I can recommend them without hesitation.

Update: I did have someone reach out from the company named Andy to explain their pricing and…read moreoffered a solution to make things right in my eyes. The pricing isn't by hourly, but by a software they use to find the best rates for the job required. Ultimately, I've voiced my concerns of how that system works and what I think could change but they are sticking with the way the price structure works, as it works for them. I am happy with the solution that was offered to me, and would use this company again, but more so for serious issues that require an expert to come out. When booking the appointment, it was explained to me that it was $85 to have the team come out, and an additional $125 for diagnostic of the situation of my leaky pipe, which could be used towards the maintenance cost. The determination made by the technician is that the pack nuts needed to be screwed tighter, and it took the technician less than 2 minutes to do so. For this labor, I was charged $220, and the charge is not itemized, it is just marked as misc. - and I had no option to just tighten it myself, as it already cost me $125 for the technician to diagnose the issue. Since I was charged $220 for 2-3 minutes of labor, that's about $6600 per hour that they charge. If we did just the $95 on top of the diagnostic, that's $2,850 per hour for their labor. I understand they are a business and I am not saying I expected the work to be free, but for the fact it was an additional $95 for him to tighten the pack nuts in 2-3 minutes is crazy. I asked about why it costs so much / the charge couldn't be a flat $125 since it was a simple solution, the technician told me it was a liability if he didn't charge me for his work, and since he had to screw TWO pack nuts, that's where the extra charge came in. If you go through this company, just expect a labor cost of $47.50 per minute.

Highly unprofessional and overpriced! I called to have a small piece of PVC drainage pipe replaced…read morefor my tankless water heater as it had a crack. They informed me at the visit (was not disclosed when I made the appointment) it would be $85 for the visit to my home, $120 for diagnostics (ridiculous as I told them the problem), and they have a minimum service fee of $210. My estimate was well over $400 to fix a small PVC pipe. I told them that price was ridiculous and the plumber agreed. None of these fees were disclosed prior to the visit and they refused to waive them when they were not previously disclosed stating it is their policy even though they acknowledged customers are regularly not being informed of the fees when appointments are scheduled. I asked for the supervisor's information and was told by the workers they did not have this, I would need to call the main number. I had to pay them to get them to leave. It was very uncomfortable and I can only imagine how intimated the vulnerable population must feel in these situations. I filed a complaint the BBB. Do better Bergsma!