Kelsey had the paperwork ready and was on time when we picked up our vehicle. We've had two…read morereplacements within the last two weeks and so far no complaints.

Replaced 2 of my vehicles windshields on the same day. One vehicle they left the rear view mirror…read morehanging by a wire. Had to call them back to get them to finish the job. The other vehicle developed a stress fracture 6 months later and they refused to honor the warranty saying it appeared to be an impact. I was in vehicle when it cracked and when I had a more qualified auto glass company replace the stress fractured windshield they said they could not see any signs of impact causing the crack.

I had Michigan Screen & Window do a number of door and window replacements at my house. I was very…read moreimpressed with their attention to detail, cleanliness, and well executed installations. I had a very old door that we wanted to preserve, but add a deadbolt to. They came up with a really clever solution to make it work. I will definitely hire them again this summer to install a larger window in my attic!

Do NOT use this company, especially if you plan on using a renovation loan or are buying a house…read morewith a FHA loan!!! Working with this company was a nightmare to begin with. When we initially called the company, we explained that we would be using a renovation loan to fund the project and went into detail how said loan worked with payment. We were assured that it was ok, thus we scheduled an estimate. We had a limited amount of days to get the quote in to our lender, and was upfront about that. We were told by the estimator that we would have the quote either later that day or the next. We ended up having to hound the company for the quote and it took a week to receive, thus delaying our close. It was like pulling teeth receiving information from this company. The worst part was when it came time for us to receive the clear to close. Our bank sent Michigan Screen & Window Repair the agreement, and on the third business day they still hadn't sent the agreement back. With renovation loans, you need a signed agreement in order to receive the funds for the project. After many calls, we learned that they REFUSED to sign the agreement because they needed the deposit first. Why it took 3 business days to tell us this is beyond us. We then said we could write a personal check so that we could get the agreement signed. Once the bank cuts them the check, they could just reimburse us. They said NO and would only return the deposit check to the bank. At this point we had our mortgage officer call them to try to explain better and they wouldn't budge. They even told our mortgage officer that they would have to send the agreement to their attorney first to review "and this would add time and money to our quote". Our bank has never had this issue with any contractor before, and we do not have these issues with our other two separate contracting projects. The phone call ended with Michele (their office manager) telling us that we would be best going with a different company. We were supposed to get the clear to close on our house today, and instead we are scrambling to find a whole new contractor. What this company has done is completely unforgivable and unprofessional and WILL be reported to the BBB for how they handle business. It should have been communicated to us from the beginning that they cannot accommodate renovation loans and time frames, especially since that was the premise of our first conversation with them. Do NOT use this company for your screen or window needs. You will regret it.

Am absolutely ecstatic about the results- custom frame and mat were beautifully assembled. Dan,…read moreAdam and staff are expert and chose the perfect color scheme to match the photograph. 10 out of 10, would recommend.

Had a great experience with Adam this week. He helped me find several different options that fit…read morethe piece I was trying to frame. When I told him my budget, he helped me to find even more options that would work. He seemed very knowledgeable and helped me make a great choice. Would definitely recommend!