Upon entering the salon, I was immediately greeted by the owner. She was doing nails and said someone would be right with me. Before she could finish her sentence, Lily arrived. Just as Lily was encourting me to her station, a VERY rude older woman entered the salon. She said, "I want my nails done now!" Looking at Lily she said, "You do them". Lily explained she was working with me, the woman said that it did not matter, she demanded her nails done then. On and On, Lily defused the situation. She was kind and understanding and work in a kind fashion to defuse the irrational customer. This situation did not affect the quality of my nail service. Lily asked if I would like a soda. When I declined, she said, "come on, it's on us" and got me a coke. While doing my feet I said I didn't want nail polish. She asked why and then told me a pretty lady needs pretty nails. Would I at least let her use a light pink. Not pushy, good service. I agreed. I asked for a massage that included skin descaling and cream. It was outstanding. I have had a similar service at other services like French Lick, but this was beyond that. She almost put me to sleep at one point. Lily thanked me for coming in and asked if she could do anything else. No... moved on to her next customer with the same smile. Will I go back, you Betcha! read more

During the hot towel at the end, my ring slipped off. I did not realize it was gone. After half hour. I went back into the shop to ask them if they had it. One of the techs told me I probably did not remember and didn't really have it on when I got there. Talked to the owner who pretended not to speak English. Searched around the station no ring. Told me sorry we don't have it. I called the police. Police asked why didn't any cameras work. They would have seen the ring when i signed in. They suddenly became very helpful. Searched every where and the owner - who couldn't speak English before - Says let's check the towels in the dryer. Where, miraculously my ring was in the dryer with towels. Wonder how many times that happens... Clearly they have done that before! Lame apology. I know they would not have looked if the police were not involved. Never going back. read more

I went to remove my acrylics. Super nice inside and nice people. Typically, one does a soak off to save your nails. That was not done AT ALL. Instead, she just filed the ever-living shit out of my nails, and there's still acrylic on my nails. She ripped my tips off with lash scissors, stabbing me in the process., and still tried to pry off the rest of the acrylic after I said it was hurting me. I would not go here for anything, and I will not be going back EVER again. I will just do it at home. read more

Op Nails - Nail Salons Near Me - Indianapolis, Indiana

Can't even give one star, was in there to get my gel polish off and she filed my nails, no product put on my nails and they charged my $37. They were rude, I would never go back! read more

Got a manicure on June 27th 2025 and nail polish was peeling by June 29th 2025. Horrible experience and they have the nerve to want tips,smh. read more

I have recently just visited all of the nail salons near my house to decide which one I want to start going to. When I visited this location I got a gel manicure and a standard spa pedicure. When I arrived I was asked what services I was interested in, and asked to pick out colors. As I hadn't been there in years I wasn't sure where to look and spent a few minutes roaming around before I was led to a pedicure chair. I was given the painted sample nails to choose from. I selected my color and they were able to match a standard polish for my toes to the gel color I selected for my nails. I selected the standard spa pedicure. My toes turned out nice, and there was some massage. My gel manicure turned out nice as well. The services I received were good, the salon wasn't crowded so it was easy to walk in. the pricing was average. read more

Op Nails - Nail Salons Near Me - Indianapolis, Indiana

I love love Crystal, her talent, conversation, & just the pleasure I get from getting great service..... read more

Op Nails - Chipped @ 1st but she made it right & they lasted 3 weeks - Nail Salons Near Me - Indianapolis, Indiana

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Great service, clean, pretty, well maintained and the staff is knowledgeable. I don't go there to make friends. I go there to get a great manicure and pedicure. And that's exactly what I receive each time. Gel polish lasts until the next time and I am always happy to go back. read more

I received gift card and therefore used it to finish off money spent. Job was ok but staff was inattentive. Some of those visits people were actually rude. I've had other pedicures with much better service and that were much more appreciative of my business. I left $11 (last dollars on my gift certificate for top). I shouldn't have but I wasn't going back to spend more money. The technician can have it! Not a fan of OPI read more

I'm confused. I've been to this salon four times for natural nail manicures. The first time my manicure lasted 3 weeks and 5 days. The second time it lasted 2-1/2 weeks. I'm new to this side of town and thought I had found the perfect nail salon. The third time ii went the polish started chipping of in the car as I drove home. The fourth time it was chipping before I went to bed the first night. I don't know what to think. read more

Felt like a princess. Kathy and Karl teamed up---he did my toes while she did fingers at the same time! Best mani/pedi I've ever had! read more

Op Nails - Nail Salons Near Me - Indianapolis, Indiana

I have been coming here for over 15 years and the service has always been great. Typically I just get pedicures, and they do a fantastic job. Love the leg and foot massage! The staff here are pleasant and thorough. read more

I thoroughly enjoyed my night of pampering here! I decided spur of the moment to go get a full acrylic set and a pedicure after work last night (5pm) and I was able to walk right in, no wait. The same guy did both services and did amazing! He took his time to make sure everything looked good. Super nice, not very talkative (which I was ok with, because I was exhausted). 100% going back. Salon was clean, smelled fresh - they were using diffusers with essential oils. I felt spoiled for sure! read more

Op Nails - Full acrylic set, beautifully done! - Nail Salons Near Me - Indianapolis, Indiana

I got dip powder and my nails are spotty and very light. I know why they weren't busy when I came in. I am sticking to my normal nail place from now on read more

Op Nails - Nail Salons Near Me - Indianapolis, Indiana

I had a wonderful experience here I got a gel polish pedicure and it was great. My nail tech was very polite and really took her time. The environment is very calm and relaxing. I am 9months pregnant and was so grateful for my experience! read more

I've been going to OP Nails ever since my mom started to take me on little "spa" dates....aka going to get our nails done. OP has done a great job updating the place. They are very good at keeping the place clean. Most of the staff is friendly. In regards to the quality of the manicure, I think its pretty average. I have found other places in Indy they send more time and pay more attention to detail. I'm giving them a 3 star rating today because I went in last week to get a gel manicure, the lady spent probably 20 minutes doing them and charged me $35. There is even a bubble in the middle of my nail, which I'm not too happy about. Maybe it's time to say goodbye to OP and move onto someone else. read more

Op Nails - Nail Salons Near Me - Indianapolis, Indiana

I spent 3 hours here getting a pedi and dip nails.. The pedicure was good, the French tip was not. I added tips to my dip nails and they came out awful. They tried to fix them and make them straight and not so thick but it didn't really work out. They definitely overcharge here. I was also told I needed to put a mask on or leave; which is fine, I put a mask on. However 4 other ladies walked in after me and none of them had a mask on and none of them were asked to put a mask on either. Just overall disappointed in my experience here. I was told they have new owners now so maybe that's why this place went downhill. read more

Great nail salon!! This was my first time coming here and I'll definitely be back. They have their tools kept in a sterilizer machine which is very crucial towards health. They also keep you hydrated while getting your pedicure. Very pretty place, well decorated. read more

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OP Nails is a very dated nail salon. The walls are coral pink, the office chairs you sit in are worn and unattractive, and the chemical smells of the salon permeated the air. My nail technician did an excellent job technically with my manicure, but was socially awkward throughout. I was put off by his dis-interest in talking (I mean talking AT ALL) and it was a pretty uncomfortable 20 minute manicure I endured in silence. It was not a language issue, as we discussed pricing thoroughly before I sat down-- I think he was tired and perhaps unfriendly. They do not allow tips on credit card, so bring cash if you chose to tip. Meh. For me, there's newer and better throughout Indy. read more

First time here since I recently moved to Indianapolis. I made an appointment a couple days ahead of time. Jennifer was my nail technician and she did a fabulous job! I loved the hot towels at the end of my manicure/dip nail service. She is an experienced nail tech and I have already made a follow up appointment with her in 2 weeks. They have hand sanitizer for everyone who walks through the door and has plexiglass shield for manicures and pedicure stations. They wipe down all the chairs after each customer and it made me feel comfortable knowing they are cleaning/sanitizing well. read more

I just left this nail salon that I used to frequent before a Covid . I received a nail and toes polish CHANGE $60. This is ridiculous. I'm not cheap when it comes to pampering myself however the fact all the prices went up and they are nowhere listed nor do they tell you is absolutely INSANE and I will not going back .. the least they could do was post the prices and especially for someone who knows the prices before COVID . read more

For the second time my French manicure lasted less than 24 hours.This time I decided to go show them my disappointment, I was certain after being a regular customer for almost a decade, they would apologetically offer to re-paint my nails...not only did they charge me AGAIN, they argued about the price, stating the sheet was wrong, their pricing sheet! (after reading the price sheet for the first time, I realized I've been overpaying each and every visit!) Well as I sat in an altered frame of mind I noticed how the place had gone down hill, it was filthy, nail clipping everywhere, broken desks, dirty equipment... when they noticed I was writing a review, they reduced the charge by $5, which was even more insulting. I'll NEVER GO BACK! read more

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I went in to get a dip polish and the technician that helped me used his filthy looking nail to push back my cuticle! No tools in sight, he used his actual nail. Disgusting! He had just finished doing someone's feet and I didn't see him wash his hands before coming over to my station either. Not to mention the towel that he laid down on the table had obviously not been washed as there was still purple powder on it from a previous client. I walked out at that point. Pretty nails isn't worth getting a fungus. read more

DO NOT GO HERE! I had a gel manicure and pedicure on Friday and by Tuesday it had peeled off. I normally wouldn't complain, but 4 days it lasted and I spent $62. All I wanted was for them to fix it. When I first went in and asked to speak to a manager the lady left and got a gentleman that said I could come back anytime because the girl that painted my nails had no appointments. I told him I had to go downtown but to put me in for 4:30. Again, he said come back anytime she has no appointments. I went back in at 3:50. I saw the lady I had an appointment with finish with her customer. At that point there was one other girl waiting for a different technician. A gentleman walked in with 2 other ladies. The "manager" gave the gentleman to the nail technician I had been waiting for. I went to ask why they were not helping me and she rudely stated he had an appointment at 4, which she asked when he walked in and he said "no". I was sitting right there. I feel like if you disservice a customer than just own it and try and win them back. I was not rude I came back and then felt like I was being punished because I wanted my mani/ pedi to last more than 4 days. I even stopped to get cash out to tip the lady again! This place does not care about customer service or repeat business. read more

Love this place. Always so clean and the workers are very nice. I come in to get the hot paraffin wax pedicure (Luxury Pedi #4). So relaxing. One of the things I live best is that they allow me to enjoy and relax without all that extra conversation. I understand some people want to interact but I usually don't and my lady understands. She always tells me to "sit back, close my eyes and relax," then asks me how I'm doing when I leave. She always does a great job on my nails as well, so I'm not mad about the price. read more

I'm not a big fan of this place. It's very nice inside, but I'm not that impressed by the service. I had my acrylic nails removed and then got a manicure and they kind of made me feel like I was a nuisance for asking them to do that. The manicure was pretty bad, too. I just think you can get much better service for a better price at other places around town. read more

This is one of those times I wish I would have read the reviews.... Worst ever. I even asked specifically for someone with strong hands for my foot massage and this guy was the total opposite! I even commented to him to please put a bit of effort in to it but that request went unfulfilled. The manicure was equally bad. I always get clear on my nails and before he started to polish I had to ask him to remove the polish on my nails FIRST. Yep, not a fan. My friend's was not positive as well. read more

Pedicures have always been fine. They don't last long but okay. I will say they hurry through the appointment...it's very noticeable & don't give you as much time on massage as they should. Very rushed. The service is pretty good. People are nice. Just massages are too rushed. read more

I've had issues with gel manicures peeling before here, and I just assumed it was bad luck. I just had my nails done last night. This morning, I get out of the shower and my gel polish has peeled on nearly every nail. Never again. read more

Op Nails - Nail Salons Near Me - Indianapolis, Indiana

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Got a gel mani here & Julie did such a great job! She was friendly and I could tell she was taking her time and did a very detailed job. I recently switched to OP nails after a bad experience at another place, and the quality difference between the two is enormous.I will definitely be coming back! read more

I have been going to this salon for MANY years (at least 10) twice a month. I always have a different manicurist as I will take the next one available. Almost always it is 5 stars ! I have the acrylic nails.......and usually a toe polish change..........the they are ALWAYS perfect ! If there is a flaw---I notice that they go to fix it before I have even noticed. I also have a full pedicure from time to time and also excellent. Jennifer is the new owner. SO nice and does a GREAT job herself. Really friendly. I like to support locally owned and operated businesses. read more

I'm really shocked by all the negative reviews. I've never had my nails done here, but my pedicure experiences have always been awesome. The girl who works the front is so sweet & professional. I had chosen a color, and as I sat down to soak, she advised me that the color I had chosen was really sheer, and probably not what I would want. After looking at it in a different light, I realized she was right. She spent 15 mins collecting shades similar and brought them over to me to choose one closer to what I wanted. They are so friendly. If they see you want to relax and spend time on your phone, they don't try to initiate conversation. The pedicures look great and last. I would recommend this place to my friends. read more

Do not go here if you want dip!!! The polish was chipping and falling off within the first week. Called and they wanted to see the nails. They only redid the nail that had clearly fallen off and when asked why they wouldn't redo the others cracking and chipped, she stated that that was normal... which has never been my experience ever with dip. I always find it lasts 3-4 weeks. I will not being going back ever and you shouldn't either! read more

I used to go to OP Nails a lot, about two or three years ago, and it was merely OK then. Large, clean place but not very attractive inside. Advantage was that there are a lot of pedicure chairs and little waiting assuming they have enough nail techs on duty, but service was merely adequate so I shopped around for a few years. Decided to try it again yesterday. FAIL. I did get in right away because it was a weekday, for a mani-pedi. Pedicure was OK but rushed and the polish job was sloppy. The tech who did the pedicure said she had an appointment and passed me to another tech for the manicure. Manicure was SUPER rushed: nails filed unevenly, did not do enough cuticle work, and she whipped on two coats of clear polish without adequately smoothing the ridges on the nails, doing a base coat or doing enough drying between coats. Bing-bang-boom and I was pushed off to the drying area, and there wasn't even anyone waiting for service. 24 hours later, the clear polish peeled right off my fingernails (I KNOW it is not my fault: I washed all the soap and lotion off scrupulously!) and the toenail polish is about to go as well. I will never go there again. read more

Worst pedicure I've ever had. I arrived at 3:15, they told me it would be a short wait. They brought me to a chair, and then I waited for another 40 minutes. When it was finally my turn, my pedicure lasted 15 minutes from start to finish. My foot rub was 10 seconds long and I still have dead skin on my heels. Truly AWFUL. What a waste of time and money. I will never go back. read more

This place is great! I've gotten many gel manicures and this was BY FAR the best one I've ever had. And they were courteous and professional. read more

This is my usual spot for a mani/pedi. I'm always a walk-in and have never waited more than 15 minutes. The staff is great so be sure to bring cash for a tip. You can charge a credit card for services but not tips. read more

I used to really like this place... but a lot of the really good workers have left and I had a pedicure done by one of the guys and I asked him if he could cut one of my toe nails shorter and he said that he already did that one... it was like, ok.... could you do it again then?? I don't know, it's a nice and clean salon, I'm not sure who to recommend anymore because Von and Donna were the best two and they are not there anymore. Overall, it's a decent place, but three stars is really all it deserves. read more

Went in for a pedicure. Soak, foot/leg massage and lotion were good, but the nail polish was poorly applied.

Update: my husband just pointed out that not only is the front of my brow missing, they are uneven. One is way higher than the other. The absolute worst eyebrow waxing in history. read more