They do amazing work love the staff. I would recommend over and over again. They put their all into making you a satisfied customer.

Terrible customer service. I posted a review a few weeks ago and I don't know what happened to it. But as the Keystone Fashion Mall I would be appalled and embarrassed to have such disgraceful behavior representing my brand. The people here (especially the lady at the front desk) are rude and exhibit extremely disgusting behavior towards their guests. I came in once, to get a pedicure, and I and I was so appalled by their disgraceful level of Customer Service, that I can't believe they're still open. If you're having a good day, you should avoid this place. But if you don't care how people talk to you, and have no respect for yourself, then be their guest. But when I left, I went to place across the street in the plaza and the people were AMAZING. So there are better places to give your money if you want a better experience. I hope this review stays posted. read more

Diamond Nail Spa - The location of the place you should avoid like the plague (if you want to be happy). - Nail Salons Near Me - Indianapolis, Indiana

I recently visited Diamond Nail Spa and i cannot recommend it highly enough! From the moment i walked in i was greeted with a warm welcome which instantly made me feel at home! The atmosphere was so relaxing and beautifully decorated, spotless and clean- a true haven of self-care I opted for a full set and pedicure the nail Tech Kat was simply amazing! She took her time and listen to what i wanted, offered suggestions and her attention to detail was incredible. The results were stunning - i left with nails that not only looked perfect but were healthy as well. The products they used were high quality and i loved the variety! I had a great experience and definitely will be returning! read more

Diamond Nail Spa - Full set nude acrylic - Nail Salons Near Me - Indianapolis, Indiana

Service and quality and vibe was all tremendous Highly recommend for the baddies People may say it's pricey but I don't think so and you got to remember you are paying these people for art not just nails it takes time for your nails to look this good so make sure u tip they definitely deserve it They got me in there fast with no appointment. read more

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I seen this girlie nails via IG & asked her where she went & it was here so I tried it. 10/10 would highly recommend! Taylor did my first set (rainbow) & we had great conversation. My toes was the same as my nails, rainbow French tip & looked great I just don't have a pic :/ $125 *warning* not everyone appears friendly, but once you warm up the experience get better. I had my set on for literally a month (don't judge I work a lot ) & one nail came off 3 days before my next fill! Talk abt sturdy! Ben did my second set (pink) bc Taylor is on vacay & he did an amazinggggg job! $65 Just look at the pics!! read more

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Worst ever!!!! I have taken my daughters there and spent a LOT of money at your so called establishment. Your establishment needs to take a COURSE in CUSTOMER SERVICE!!!! You take to long and charge to much for half-ass service. There are unprofessional conversations and language spoken. People bring there children in your place. If you are a customer, I beg of you, go some where else!!!!! (This establishment is very GHETTO) read more

If yelp would let me give zero stars, I would have but they require at least one to leave. A review I spent two and and a half hours in this salon to just get my fingernails done and the result is awful. Went in on my lunch break, and the person that did my nails was brand new, other employees. They are confirmed that as they watched by and watched what was happening. There was nobody overseeing his work, and it was a mess. I was given a completely different color deck than what they had on hand because the color I picked was not this color, not even close. And within 48 hours my nails with dip powder are peeling and cracking.. read more

Diamond Nail Spa - Proof of bad service - Nail Salons Near Me - Indianapolis, Indiana

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I was looking for a good nail salon that's wasn't too far, and I was looking through Yelp for good nail salons. Then, I came across Diamond Nail Spa at the Fashion Mall that's at Keystone Crossing on the Northeast side of town. I made it out to the Mall around 1ish Friday July 14th, beautiful weather, and I enter through Saks Fifth Avenue. The Fashion Mall in a great bombing area, around a lot of good shops as well as restaurants, lastly when I entered the Saks Fifth Avenue building no stairs just a slightly high sidewalk, but I did see a lower level ramp sidewalk. The Diamond Nail Spa was on the 2nd floor coming from the Saks Fifth Avenue area. I didn't have an appt, I signed in the appointment book for a fill-in, and it took about an hour. I absolutely love my nails, the design I picked out, some of the nail techs does take appts, but besides that you can walk-in. When, I was there they all were doing good professional nail jobs on their clients, and they were quick. I will definitely go back to the Diamond Nail Spa. read more

Diamond Nail Spa - Nail Salons Near Me - Indianapolis, Indiana

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Unfortunately I was assigned a nail tech with poor technique and service. She did try to provide what I asked for - a French tip; however, her technique was not clean and I had her remove it. This is how I left the salon. Paid $25 for a basic manicure. On my way to a nearby salon. She also drilled my nails when removing the gel so my nails that were already delicate are now paper thin. read more

Diamond Nail Spa - Horrible. - Nail Salons Near Me - Indianapolis, Indiana

I went in yesterday as a walk in and paid $65 for a dip manicure and this is what they look like today. I was traveling for work and had high hopes but I'd like to save everyone else the trouble. There are so many nails salons around there so SKIP THIS ONE!! read more

Diamond Nail Spa - Nail Salons Near Me - Indianapolis, Indiana

Wow so happy I found this place. We had a couple hours waiting for my phone to be repaired at the Apple Store and were getting bored in the mall. For some reason I never walk to that far down in the mall so I was pleasantly surprised to find this salon. We were greeted immediately. I got a pedicure which honestly was one of the best pedicures I have ever. They massage and take extra care w your nails. It was my daughters first manicure (she is 20) she was so happy w the results. I will be back for sure. read more

Let's start with the energy in this place. The vibe is really low with negative energy abound! The Ketone Fashion Mall is an upscale shopping experience. This nail salon doesn't offer an upscale, relaxing spa experience. Dark, dim, cluttered with tables and work stations crammed together. The sofa in the "waiting area" is uncomfortable with cushions that sink when you sit on them. Most of the nail techs look like they just rolled out of bed or came from the club. I had my nails done there 3x's. You gotta give a place a fair chance. The first time the owner did my nails, and the gel was too thick, I didn't like the shape, but I said I'd try again with a different tech. The next two times, the tech spoke very little English and was in her cell phone talking to someone else the whole time. While I LOVED how she did my nails (she did such a beautiful job) there was no personal interaction and the energy of the other techs, patrons was just unpleasant. The shop could really benefit with an interior design makeover, adding class and elegance, along with a style makeover for the nail techs and a good energy cleaning and sage-ing! read more

Came in at 11am for an appointment and left at 4pm... I don't believe the experience was worth the price. I also didn't get the color I asked for several times over. I wanted a coral pink color and received orange. Also, they aren't doing regular nail polish which I also wasn't told until after it was all done. They apparently can't have people waiting for the polish to dry. But, are charging gel prices of course. My overall experience was ok, but I think there is some training taking place and it took way too long to be serviced. This wasn't acknowledged at all. I just don't believe the hype here. Ask for prices up front if you go. read more

Diamond Nail Spa - Orange color? Not coral pink.. - Nail Salons Near Me - Indianapolis, Indiana

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So ive been here before but not in a while. Needed a Fill and a pedicure. Called originally Monday as I drove up and tried to do a walk in and I just so happened to call first before I got out the car. It's a pandemic so you try to get a good look at how many people are waiting in such a small area, in which I was told they were busy, to make an appointment. I'm like okay, so we schedule for the same time: "noon" the next day. She says she will see me then. End call. I show up today, she greets me tells me it'll be a moment. They get the pedicure ready, as someone else walks in with an appointment at "noon"... so she tells me i do not in fact have an apt and at the same time asks for my phone number, pulls out her phone and I'm guessing saw her call log as she confirmed the last four digits of my number .... sat down and said "no you don't have appointment"... as the technician asks who is ready for the pedicure.... in which the other girl stares blankly because she's only getting her NAILS done. So I sit in amazement and just get up and say "y'all have a nice day" and walked out. I'll never go back. I know it's a pandemic but wow. read more

Diamond Nail Spa - Their phone number - Nail Salons Near Me - Indianapolis, Indiana

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By far my favorite nail spa in Indy! If you know anything about me, I absolutely love food, but nails, are my weakness. To find a "good" nail tech is like finding a needle in a haystack. Yes, there are a lot out there, but the shape, the process and level to detail is important. I have been going here for about a year now. Sulekya is the TRUTH. She's flawless in her craft, and she is very professional. The only reason I can't give 5 stars is because the wait. No matter what your appointment time, you have to wait. I waited for 45 minutes after my start time. Every trip, I block out 2 to 2.5 hours because it takes for ever. The environment is also very different than what I would expect at the fashion mall, but it's all part of the experience. If you have not been, you definitely need to check out! read more

Diamond Nail Spa - The absolute best nail technician in the city!!!! - Nail Salons Near Me - Indianapolis, Indiana

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I give 3 stars for the pedicure itself- my tech was slow but efficient. But my daughters were with me and the result was ok but the experience not. one girl talked into her ear bud almost the entire time she worked. Presumably breaking up with whoever... the towels were stained and dirty. We had appointments and still had to wait for several minutes. I thought it was expensive, especially for the service. Won't go back. read more

If you are looking for an upscale nail spa this is not the place for you. Honestly the level of how unprofessional the techs were is through the roof. Not only did they make rude remarks about customers they talked about personal issues among each other as well. My technician did a wonderful job on my nails I tried something new the dip which looks absolutely beautiful. She however complained that she did not like doing it because it takes too long and she was tired. I will go back because I think they are good at what they do but don't expect a nice relaxing experience. read more

Diamond Nail Spa - Dip nail so pretty - Nail Salons Near Me - Indianapolis, Indiana

Definitely call them before you make the drive I have been there only 2 times and both times they refused service They should state they don't do fill-ins or repairs before people drive 40 minutes. I called beforehand to know if they were available they should have asked me then what I needed. Smh read more

Thank you! So beautiful! Appreciate you for wearing your mask to keep me safe! Bless you! The atmosphere is so LA and I loved it! read more

Diamond Nail Spa - Spring Gel Nails Vibe! Perfect! - Nail Salons Near Me - Indianapolis, Indiana

My favorite nail salon. I went for homecoming last year and for prom this year. Kat is so wonderful and talented!! Definitely coming back again. I adore my nails! read more

Diamond Nail Spa - Nail Salons Near Me - Indianapolis, Indiana

Walked in tonight to get a terrible set from another shop taken off and have them give me a fresh set. I've heard great things about this shop but hadn't give until today. 1. I appreciate that they didn't attempt to pop my nails off and they actually SOAKED THEM OFF 2. They gave me a manicure, cut my cuticles etc before laying a new set. Yes this should always happen but it rarely does because most salons rush 3. I got the colored acrylic and coffin but I specifically wanted wide coffin (my preference) and when I say she delivered..... She was wonderful, very personable, professional and friendly. Visit and request Suleyka read more

Diamond Nail Spa - Nail Salons Near Me - Indianapolis, Indiana

I got my nails and feet done here. My nails have only been on for 2 and a half days & are already lifting. My cuticles were never touched which is disappointing. I was there for 3 1/2 hours and I only got white nails. This was not worth what I paid. read more

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Vickie volunteered her time and services to young ladies who are going to prom. The ladies love their nails and experience. read more

Diamond Nail Spa - Nail Salons Near Me - Indianapolis, Indiana

Hidden gem, and I mean this literally and figuratively. This nail shop is tucked away in the far corner of the mall on the Saks end. Thank goodness for Yelp or I never would have known about it. The decor is lovely, not too girly, but lots of cute chandeliers and soft lighting. They have a sign posted near the door requesting people stay off their phones. Nearly every customer obliged inside and it was really nice to unplug and chat with the employees and fellow customers while enjoying my pedicure. My technician was Tamika and she was wonderful. She was very warm and friendly and we bonded instantly over our love of Grey's Anatomy and binge watching reruns. She did great work, too, my toes look fabulous. I don't let anyone cut my cuticles, preferring to have them pushed back. I cannot tell you the number of techs who have tried to bully me into cutting them, a couple even trying to cut them when I wasn't looking. Not Tamika! She easily accepted my request, pushed them back, and it was a non-issue. Whew! The shop is clean and inviting. I had to take off a star because the smell of chemicals right by the door of the shop was overwhelming. Quite literally, my eyes started to water. I almost left because it was so strong. However, once I was back by the pedicure chairs, either it dissipated or I'd got used to it because it didn't bother me anymore. I hope this was a one-time thing because I really want to go back for a manicure. A few more great things: - open until 9 p.m. (much later than most shops) and didn't rush me out when she wasn't finished until about 9:10 p.m. - when I called for a last minute appointment, they didn't keep me waiting; Tamika was ready for me within about 5 minutes - every single employee was friendly, seemed to like their job, and most chatted with me - if you pay with a credit card, you can leave a tip that way, great for those that never remember cash for a tip read more

I really didn't want to leave a bad review because my tech was nice and did exactly what I asked for but it's day two now and as you can see from my pictures my cuticles are suffering. They sting every time I wash my hand and she cut almost everyone of them. In one of my pictures my pointer finger is bleeding because I flossed my teeth and it opened the cut that was there.. not normal. I've never had more than one accidental cut from getting my nails done. My tech even mentioned she was tearing up my cuticles and I let it slide because I figured it wouldn't be that bad. The place also seemed really unclean and the utensils she used were FOR SURE not clean. Which has me worried now. Unfortunately not going back, and I don't recommend this place unless they clean up their act. I came here once before a couple years ago and really liked it, but I understand it's under new management since then. Beware, a lot of the good reviews on here are old and from when the previous management was in place. read more

Diamond Nail Spa - Thumb, pinky, middle, and my pointer finger cut and bleeding. - Nail Salons Near Me - Indianapolis, Indiana

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Nothing like I asked for. The colors were off and not matching at all. The ladies were on FaceTime on the job. Red flag. Insisted on an eyebrow wax. I trusted her, mistake. In spite we all laughed, inside my sensitive skin was screaming. Pressured into giving a large tip. I don't condone this business. read more

I would recommend! I came here three times when I was in Indianapolis for a month. I am rough on my hands so a good manicure lasts a week at most. Two of the times I had Melanie and one time I had Dee. All three experiences were great - they both did a wonderful job and were very personable and professional. Even though the salon was busy, I did not have to wait very long. I have terrible nail quality and my cuticles were very bad when I went in the first time, and Melanie did an excellent job fixing them! My only complaint was that I could not add a tip to my card so I had to come back with cash. read more

Diamond Nail Spa - I don't have a "before" picture to show but this looks amazing compared to how my hands looked when I walked in! - Nail Salons Near Me - Indianapolis, Indiana

Highly recommend this place! Has a great vibe and my nails look AMAZING. Bri was my nail tech and she did a phenomenal job. I had my son with me and she was very patient and accommodating when he started getting fussy. Everyone is super chill and you can tell they have a good time at work! My nails have never looked better read more

Diamond Nail Spa - Nail Salons Near Me - Indianapolis, Indiana

Nice location, right next to Saks. Kat did my nails and they are perfect. Exactly what I was looking for. Will be returning.

I have been twice and enjoyed both times. I actually got the protein dipped nails and they last forever!!!!!! I like that they offer a variety of services and allow for you to make Appointments. The best time to go is in the morning because they are less crowded, I always let Mylie do my nails because she offers a lot of suggestions, I would recommend this place to anyone who wants to get their nails done neatly and for a good price. read more

Diamond Nail Spa - Nail Salons Near Me - Indianapolis, Indiana

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Shared equipment, inexperienced, and very concerned no cosmetology license. Wiped nail directly on to floor. Painted top coat of nails with shoes on. Communal scrub brushes. Moved between stations during manicure / pedicure. Cuticles not fully cut. Cut on two fingers! Have had 100's of nail salon visits. Gel manicure / pedicure was $65 without tip. Very nice, BUT NOT PROFESSIONAL. Just very strange visit. read more

Diamond Nail Spa - Nail Salons Near Me - Indianapolis, Indiana

I am torn on this place. If you want good looking long strong lasting nails, they can give that to you here. BUT I stopped going because of the experience for the price. It is kind of a pretty penny there. But the other reviews touch on what I'm going to touch on ... -even with an appointment you'll most likely be waiting. It's like you have to go at a time where you just get lucky and they can sit you down, but these moments are rare. -their kids are running around yelling and talking loudly, which I don't mind kids, but people are paying for the experience too and most don't like this -they are unorganized sometimes, for example, one time their phone system was not working for like a couple weeks and I couldn't even leave a message or anything to book an appointment (I'm sure since they have so many walk ins at the mall they didn't feel the need to rush and fix this) -there were a few times the process took way too long there to just get my nails done (like three hours sometimes) and one time it just took so long because my nail tech kept stopping and talking to the other techs. Go try Zen Nail in Broadripple if this doesn't work out for you here. read more

Sonta's attention to detail far surpassed what I expected here. Prices were reasonable. I walked in and they immediate got me in a pedi chair. After a few weeks of traveling and then a funeral yesterday, a morning to myself and this respite was most welcome and needed. I could ask for nothing more. read more

Diamond Nail Spa - Just what the doctor orders. Attention to detail. - Nail Salons Near Me - Indianapolis, Indiana

I love Diamond Nail Spa. Hospitality amazing, always greeted at the front door, my needs are always met. Owner is so wonderful, kind and funny. And I get beautiful nails every time by my regular. But everyone in there is still so talented! Love love love. read more

I've been coming to this nail salon for a year and I've always had fantastic service each time. I am always happy with my nails when I leave and I am a very picky person! I usually see Kat but you could walk in and get anyone for acrylics and walk out 100% satisfied! If you want a specific technician, there can be a longer wait but it is worth it and I usually just get a pedicure while I wait :) Their pedicures are great as well, and the technicians have always been very friendly towards me. I always recommend people come here and I have always been treated as a friend not just another customer. read more

The salon was super nice and welcoming. My nail tech was sweet and awesome. I enjoyed my experience very much, until 48 hours later did I start having issues. I got a gel manicure, and I have had plenty of them in the past. I have two nails where the polish just came right off. Also my thumb is missing the clear coat so it is matte with bubbles and not shiny to match the rest. I'm not sure I will ever go back because of this issue. read more

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Tamika is awesome! I had on a skirt and was immediately offered a towel when I sat down. The water was nice and warm! The shop is nestled inside the Fashion Mall at Keystone at the Crossing. They're open until 9 p.m. later than most nail shops! The service is incredible, the environment relaxing. They have a great color selection. My daughter was with me and received valuable information regarding gel nails being responsible for cracking her nails. I would definitely come back! As we came because another shop was closed! Glad they were! We called and got us right in as walk-ins. They also make appointments. Stellar service. read more

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Well, I knew from past reviews what I was getting into. But is was the only nail place open. So the door is locked even though it's supposed to be open. After banging on the door, I was met by a woman who then plopped herself down and proceeded to have conversations on her phone. At one point, she started walking around barefoot. I waited 1/2 hr. With no acknowledgement. Ok. The woman who finally did my manicure didn't speak to me the entire time. She had earphones on. The cost was double of that at my regular salon. But the surreal experience may have been worth it--unbelievable! read more

My go-to Nail Spa. I have only been here once and I love it. The interior is a little weird but I like the way they worked with the space they have. It was a bit hard to find, but that's just my poor sense of direction as I am not very familiar with the fashion mall. I was assisted right away by the lovely Tameika. I really hope I spelled her name right. I got the gel mani for $35 and it was a wonderful experience. Tamika was very welcoming and we had lively conversation. I have never been one to regularly go to a nail salon, but with the experience I had I will definitely go back every two weeks! I can't stop looking at my nails! The picture I attached does not give it enough justice... plus it's been a few days since I had them done. Thank you Diamond Nails & thank you Tamika! read more

Diamond Nail Spa - Nail Salons Near Me - Indianapolis, Indiana

if there was a 0 star option i would put it. they overcharge you so much, SHORT almond acrylics were $70?! they weren't even good, they are crooked and somehow the nail is angled upward and not straight, how do you even manage to do that??? the no chip is $40 while dip is $50 that's enough money for 2 GOOD full sets that have length and design. and when i say my nails are short i mean that it's almost the same length as my natural nails. there unprofessional and they have cheap materials as my base was sticky?? please save your money and go somewhere else, i have nothing good to say about this place. Maybe it was just the nail tech i got that made my nails look like a 5 your old did my nails but either way for $70 is literally the most absurd thing i have ever heard, never cheating on my og nail salon again read more