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    Onestop Wireless

    3.0 (2 reviews)
    Open • 10:00 am - 7:00 pm

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    X-PCzone Computer and Phone Repair

    X-PCzone Computer and Phone Repair

    (27 reviews)

    I never leave bad reviews but this place actually pushed me to the point where I had to put out a…read morewarning & hope that people see this. I left my laptop there for THREE weeks with no communication on their end, no updates, & I got my laptop back MORE broken than before where I can't even turn it on. I left it with an issue where it wasn't properly charging with the laptop charger but I was able to charge it with the USB C port at least. After me having constantly having to check in & them giving me excuses about "We ordered a part, it'll be here next week", "That part didn't work actually, I'm still testing things", & then going on to Week 3 & finding the issue wasn't even found yet & so I said I'd like to just take it back then. Since it was all pulled apart he said I could get it the next day. I come the next day & now I'm told the USB C charging port, which was NOT broken before is now broken. So now I have no way to turn on the laptop. The main charging port at least sometimes I could wiggle it a bit & get a charge if it was set in a certain position. Now? Broken completely. No charge for both ports when only one was semi broken before. The most frustrating thing on top of him breaking both ports is he has the audacity to tell me "It was more complicated than I thought but I found the chip I can put in & it would take TWO more weeks for the part to get here" I told him I just wanted my laptop back & left. Please, avoid this business. I fell into the trap of reading some decent reviews but believe me when I say that I was patient & understanding with everything & I didn't mind all the run around & waiting until it was apparent that they didn't know how to fix it & ended up breaking it more.

    I am truly and honestly disappointed with this establishment. I took my laptop in. They had it for…read moreone month to just have my battery replaced. They change the battery and my keyboard stops working. They said they are going to need to swap it out. I said ok. But I need my laptop on certain days because this is my work laptop. They weren't able to fix the keyboard that they say was damaged as result of my battery being changed. I still want upset. I take them a back up laptop so they can clone it. They clone the computer but now are telling me that the wifi isn't going to work on the new laptop. I said ok. Just please let me use my old laptop so I can do my work in the mean time while they figure out the wifi. I still wasn't upset. I get home plug in my old laptop and it doesn't turn on. It is the end of the day and they don't answer. THEY HAVE SERIOUSLY HAVE GONE DOWN HILL WITH THEIR SERVICE. Btw services that I still have to pay. All of this started because I wanted my laptop battery replaced.

    Onestop Wireless - itservices - Updated October 2026

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