I had bought a foam pump and I loved everything about it except the way it worked; after about a…read moremonth of it being in my kitchen. It kept sticking and would not function properly. I emailed Cuisipro, and the next day I had an email reply asking me to pick a replacement soap pump. That made my day. I have never had an issue with any of my Cuisipro products in the past and I hope this will be the last.

We bought a coffee grinder from the store and upon returning home, found that the cover was…read morescratched. We tried to return the product the next day buy the manager Jennifer refused to accept a return. She stuck to her guns and refused to budge saying it was just a scratch and being a floor model, it happens.

We were in search for a shower caddy and were just about to leave the plaza when we popped in to…read morehave a quick look. We ended up with a 3 tier corner glass shelf instead of a shower caddy and it was on even on sale. There was a staff member at the entrance with hand sanitizer and the cashiers had a plexiglass shield as separation from customers.

Lots to choose from for your bathroom and plumbing renos. Big enough for great selection and small…read moreenough to get proper attention and help. Store just off Leslie, but must drive in coming south on Leslie as there's a one way boulevard separator. I googled them for general info and noticed some really bad Google reviews which was very off putting, and at first deterred me from coming here. So I came here to browse as they had a great sale on Riobel products, which is hard to find since they only sell to bath boutique stores that have longevity presence. I've been here 3 times this week (january 2018 Snowmageddon) and this store despite the snow dump and freezing snow-rain has customers constantly coming in and out. They seem to have at least three sales staff that are always here, and they all acknowledge you and ask if you need help. Kal(Khaled) was the guy that helped me and was really nice without any pressure. He understood I needed some items today or fast and helped to call for expedited delivery. Then I returned a few days later to return a tap because my plumber needed another style set up, and he remembered me and offered to exchange to another item, as the refund policy is strict here. They have a house brand called Royal, which syle looks like another premier brand but for way less, and it feels really solid, full of metal not plastic parts like you get at a big box store. Lots of high end bathroom plumbing parts, free standing, bath tubs, toilets, bowl sinks and vanities on sale over the winter. My work colleague did warn me, she also bought from them at this sale, and a small piece was missing from her shower set in the sealed box. When she asked for them to help they referred her to the company(Grohe in this example) as they are the ones who packed the boxes and can send the replacement/missing pieces and not this store. I can see why this would upset customers, but Home Depot would do the same. So far so good, happy with my purchases on plumbing hardware.

I'm a fan of this place. great customer service: they are always there to answer the phone, and…read morevery friendly. No wasting time on hold! Their prices are fair, and they have a great selection of modern plumbing fixtures in a range of finishes. Really - you don't need to go anywhere else.

Visited here on Saturday afternoon with my friend. The inside of store was so cozy and relaxing,…read moreand the staff were very friendly and attentive. They have all kinds of teaware like teapot set, coster, and even travel kit etc. Price range was quite reasonable too (especially considering the quality). I got a travel set for myself, and my friend bought a teapot set for her friend's birthday gift. We both were very satisfied with our visit here :)

From the owner: We offer a variety of high-quality teaware, teapots, and Chadao-related products, including:…read more - Traditional and modern teapots (ceramic, porcelain, and more) - Gaiwans, tea cups, and pitchers for Gongfu tea - Tea trays, strainers, scoops, and other Chadao tools - Tea sets perfect for beginners and collectors Each product is selected for its craftsmanship, authenticity, and ability to bring calm and joy into your daily tea ritual. More than just a store, our mission is to share the essence of Chinese tea culture with the world.

we bought a kitchen faucet from Perrin &Rowe. the faucet broke, we have been with no service for 2…read moreweeks. no service/parts solution provided

These guys don't stand behind what they sell…read more Bought a $1700 bath tub from them less than a month ago. We finally have the contractors come in today and when we took it out of the box we noticed that the bottom was chipped in 2 locations. These were at the bottom so I couldn't see them without taking them out of the box, so they went unnoticed until today. Called the company and was essentially told "tough luck, we have a policy that customers are responsible for damage after 24 hours. We can refer you to a repair guy and you can fix it on your dime". During the phone call they kept referring to their policy which is posted on their website. I went there afterwards and it says "...on occasion, there may be a manufacturer product defect. Rest assured, we will stand by YOU during this process and make sure we do everything we can... at no expense to you. For us to offer this level of service, however, we need a little help from the customer in the form of a detailed product inspection immediately upon delivery. This will make things much easier if you decide to return the item." Nice customer service there. Sure, I guess I didn't thoroughly inspect it immediately when I got it home, but so much for "we will stand by YOU". These guys won't even offer any discount for the broken junk or to cover part of repairs, citing that the sale was low margin. Lol, what a piece of junk company. I now have a beautiful new bathroom with a chipped bathtub centerpiece. How does a place like this have such good reviews?

I was on the hunt for TOTO toilets and apparently this was the only store that stocks them in…read moreToronto. HK owned, the store has a large selection of modern bath fixtures and the associate who assisted me was very professional and informative. Sharon patiently explained to me the difference between all the models of toilets and bidets and wrote out pricing for all of them plus/minus any features. She was also willing to offer me further discount since I was looking to purchase a number of fixtures and was pleasant through our entire transaction.

While visiting family in the US, I ordered from Home Comfort Centre to get replacement filter for…read moremy air purifiers so I can take them back to Hanoi, where I live. After 3 weeks and still no product, I called and they said they still have not shipped it because of a backorder. There was no notice of this from the company and now I will have to ship it myself to Vietnam (if it ever arrives), which will cost at least another $100. Customer service offered no kind of discount for this major inconvenience and is still not ready to ship what I ordered after 3 weeks. Very disappointing. I would recommend buying from somewhere else. I'll never order from here again.

This location is huge, and they have a large selection of kitchen and housewares products…read more I was looking for end of season flannel sheets that were on sale, and was practically on the ground looking at the lower shelves for a specific color. The store was empty when I arrived, so I thought it would be difficult to find a salesperson, but all of a sudden, out of nowhere, Jennifer asked if I needed help. Where did she come from??? Jennifer quickly scanned the item and looked on the computer for it. She told me that another location had several on hand, but to call before going, just to make sure they had it, so I would not waste my time. She was super friendly and helpful, and I could tell she was very dedicated to her job. The next time I was in the store, I forgot her name, but recognized her right away. I met the store manager Wynette at the front, who helped me with another inquiry. I told her about Jennifer and what an amazing salesperson she is. Andrea was at the cash, and she was very helpful as well. I find items are quite pricey, so I always use a 20% coupon. I receive them in the mail regularly, and can use the ones I receive by email too. This is definitely my favorite location!

My rating is 3.5 stars…read more I have been to this Bed, Bath & Beyond twice. It's odd. When I lived in the States, I fell in love with this store and visited often. Since there have been franchises in Canada, I don't have the same love for the store. It's mainly because prices are higher than I would like them to be. On the other hand, the two purchases that I have made have been on sale. My first purchase was a set of two ramen cookers. You put your ramen in the microwave with some water and it magically gives you perfectly cooked ramen. It's funny that for a few years, I was knocking this product. Why do you need to nuke your ramen when you can make it with boiling water in a pot? I will say that these cookers are my go-to when I am travelling and stay at a hotel that has a microwave. When I get hungry, I can make ramen whenever I crave it. You can also make other items in these cookers. Anyway, I got these ramen cookers on sale for $7, which was 60% off the regular price. Not too shabby! Recently, my lapdesk called it quits. I work from home a couple of times a week. I have had this lapdesk for seven years. It was time to get a new one. I found the perfect one at Bed, Bath & Beyond. I decided to reserve it and pick it up at this store. Within the hour, I got an e-mail confirming that it was there. The following morning, I went to pick it up. The woman at the Customer Service counter was friendly. I had the e-mail on my phone. She simply asked what I had ordered, went to a cage-like area to unlock the door, and retrieved my lapdesk. Nice! I seamlessly paid for my item and happily left the store. I love my replacement lapdesk. There is plenty of parking in the lot. The store is near the LCBO. There are a ton of items available at this store. I simply come here to buy goods that are on sale or can only be found here. (84)

They have really nice products with very good price. I bought a 48'' vanity with them, they have…read morereally good attitude and quick respond. Definitely will come back.

From the owner: Custom made Canada Vanity and Kitchen Cabinet.read more

I love this store!! It is so cute!…read more I am not sure how often they cycle through different items since i haven't seen a lot of the other ones in the pictures on Yelp but the time i went they had really interesting items. I ended up buying a 3D bunny you can DIY with paper for $20, the one i wanted (the dinosaur shown in my picture) was out of stock and unfortunately i could not buy the one on display either. I gave the woman at the front my name and phone number for in case they ever got it in-stock again for the future. I went to this store about 5 months ago and till now haven't received any calls so they must not carry that item anymore. One of my other favourites was the light up shadow box picture frames (also posted in my pictures). I would've bought one if i had a spot to put it at home just wasn't sure where to put it. Will definitely return to see what new and cute things they have in store!

Only knew of this store since I worked nearby in the same building. It is such a cute little shop…read morewith lots of knick knacks and lots of cute gift options! I've made several purchases since I discovered this place and their service has always been kind, friendly and helpful. I'm surprised there aren't more reviews about this place. It is definitely a place to check out when you're looking for gifts annnd the PLUS is that they provide gift wrapping & a gift bag during the X'mas season! (correct me if I'm wrong and that they do it during the year too?) I recently picked up a few things here and they were all neatly and meticulously wrapped up, placed in a nice little gift bag with some gift paper on top. Their products always change and it is never the same. I can't say so for the electronics because I don't usually browse in that section but for sure the knick knacks and little gifts change as I've went back often just to see what's new and different. Definitely will be a place I return to when I am in need of some gift ideas and if you're in the area/live nearby, swing by this place too!