Lots to choose from for your bathroom and plumbing renos. Big enough for great selection and small…read moreenough to get proper attention and help. Store just off Leslie, but must drive in coming south on Leslie as there's a one way boulevard separator. I googled them for general info and noticed some really bad Google reviews which was very off putting, and at first deterred me from coming here. So I came here to browse as they had a great sale on Riobel products, which is hard to find since they only sell to bath boutique stores that have longevity presence. I've been here 3 times this week (january 2018 Snowmageddon) and this store despite the snow dump and freezing snow-rain has customers constantly coming in and out. They seem to have at least three sales staff that are always here, and they all acknowledge you and ask if you need help. Kal(Khaled) was the guy that helped me and was really nice without any pressure. He understood I needed some items today or fast and helped to call for expedited delivery. Then I returned a few days later to return a tap because my plumber needed another style set up, and he remembered me and offered to exchange to another item, as the refund policy is strict here. They have a house brand called Royal, which syle looks like another premier brand but for way less, and it feels really solid, full of metal not plastic parts like you get at a big box store. Lots of high end bathroom plumbing parts, free standing, bath tubs, toilets, bowl sinks and vanities on sale over the winter. My work colleague did warn me, she also bought from them at this sale, and a small piece was missing from her shower set in the sealed box. When she asked for them to help they referred her to the company(Grohe in this example) as they are the ones who packed the boxes and can send the replacement/missing pieces and not this store. I can see why this would upset customers, but Home Depot would do the same. So far so good, happy with my purchases on plumbing hardware.

I'm a fan of this place. great customer service: they are always there to answer the phone, and…read morevery friendly. No wasting time on hold! Their prices are fair, and they have a great selection of modern plumbing fixtures in a range of finishes. Really - you don't need to go anywhere else.

In the pre-lockdown period, Taps is by appointment only and it is a very good experience. We had an…read moreassociate walk us through the process of figuring out the style of fixtures that we needed for our home from sink faucets to shower kit systems. They were very knowledgeable and are very helpful about all the different features and specs of faucets, tubs, shower kits, and all things related to plumbing hardware. You would not think about all these details until you have to buy the right faucet such as the length of the spout, the angle of the water spray, the value type that controls the faucet, the finish of the hardware, etc. You could literally browse for hours here with the amount of hardware that is packed in each aisle. They were able to walk us through all of this during our appointment and we left more informed. At the end, they sent us a quote based on our preliminary choices of plumbing hardware in a timely manner. I thought the experience here was very positive and can recommend people check them out.

(Editing to add: I slept in for the delivery, oh no! Realized when I thought to check the cameras a…read morefew minutes after the door bell in case it wasn't Amazon. Sweet driver actually stayed in my driveway a few minutes, just in case! So I got my toilet on time. Now I am kicking myself wondering if if would have been okay to tip him. I probably should have. Wake up!!!) I have had good experience with Taps. I prefer to look around the showroom first and then check in with reception to be assigned a sales rep. They have a good selection of quality products. I swoon at the tubs every time and dream of a master bathroom Reno. In the meantime, over the years I have replaced our builder grade stuff with Taps toilets (Mirabelle, Kohler, Toto), pedestal sink and faucet. No charge for home delivery, but a $10 surcharge because we are just out of Toronto. Very fair. If you have a relationship with any designers, then chances are that they have a good discount here.

I must say, this is by far the best purchase I've ever made. I was pretty resistant to join as a…read moremember at first, but I am definitely a fan now! We recently just got a new home, and this has saved us so much money! The staff are beyond friendly and helpful. They are so patience with everything.. and I have a lot of questions too! They would patiently answer all my questions and really take the time to guide me to the right direction. I've ordered many things from them since I've joined a year ago. Best investment! They often have customer appreciations days, seminars on how to fix your home... I recently just joined the one for how to put in your own laminate floors for next week! I'm pretty excited. They really do take care of their customers. I love it!

This is one shady company. I signed up for a trial membership and they were so desperate to sign…read moreme up, they kept on coming back to me with more discounts and larger credits - that should have been my first red flag. I was looking for quite a few different items since we're renovating most of the house. However, DirectBuy was more expensive compared to what I could find locally or online, especially after factoring in all their hidden charges for mark-up, handling or shipping (and most items don't even ship to the home - you have to pick it up from the store or pay a second shipping fee to have another company ship it from the store to your home). One thing I liked when I signed up is they have this minimum guaranteed savings (e.g., hardwood flooring could be a minimum 20% cheaper guaranteed than any price available to the public). The problem was the staff in-store refused to honour this guarantee, providing different non-nonsensical excuses. Add to this their completely antiquated e-commerce website where you need to click through to the checkout page before you can see the true cost for an item, and this was all a huge waste of time. Don't bother with the travel side of the company either. I just got another telemarketing call from them and the guy wouldn't tell me what the fees were, at first pretending like my membership was still valid in his system, and kept on just beating around the bush. Save your time, save your money and avoid this terrible company.

5/5 For all your…read moreMiele and other vacuum needs. They've also got steamers for deep cleaning and a massive variety of vacuums - Italian designed, excellent quality. Jim is the guy you want to help you out. What a knowledgeable and super personable man. Merci, Jim!

I have had Filter Queen vacuum cleaners since 1978. Over the years, I took my Filter Queen to AAA…read morefor service and also purchased an additional attachment for getting the dog hair off the sofa. I got my second Filter Queen several years ago after I moved to Waterloo and was delinquent in having it serviced because I didn't know where in Waterloo to take it. I finally called Jim and asked if I could bring it in when I was visiting a friend in Toronto. Jim was very accommodating. I highly recommend AAA Superstore for both their products and outstanding service.

I purchased several appliances from My Appliance Store over the years. I recently purchased 5…read moreappliances that were paid in full: a washer, dryer, fridge, stove and dishwasher. We took delivery of the washer and dryer and had a scheduled delivery date for the remaining appliances in December 2025. Ryan asked to reschedule until the new year as he had a cold. We are now in 2026 and despite several follow ups, the management has failed to make an arrangement to deliver the fully paid for appliances or arrange a refund. I can no longer recommend this store.

Horrible new ownership. The original owner Rob is no longer there. The new owners are not…read moredelivering fully paid for appliances. I'm just writing here to have people aware of what they will be dealing with. I would suggest going elsewhere if you would like to get what you are paying for.

Quite a sizeable selection of styles and types of shower systems, sinks, tubs, and all things…read morerelated to plumbing. You really have to walk the showroom floor to get an idea of what is going to suit your style and budget. We spoke with Ash who was knowledgable about all the products and answered a lot of our questions. We ended up buying a few Riobel shower systems from Ash due to the good prices and he even threw in the tub-filler.

A colleague referred me to Dupont and I was not disappointed. Don't be put off by the…read moreunprepossessing exterior to their location. They focus more on quality products at affordable prices delivered by courteous, knowledgeable staff. Can't recommend them highly enough.

Prices here are extremely reasonable. Better quality and cheaper in price than Home Depot. They…read morehave good variety and happy with the look of my bathroom. Pickup service was very fast and there were no issues returning extra boxes for refund. Highly recommend !

I do not recommend this store. I've made multiple purchases from A-OK Bathroom and Tile, and…read moreunfortunately, each experience has led to disappointment. It began with bathroom faucets that started leaking shortly after installation due to faulty cartridges. Most recently, I purchased a modern thermostatic shower system, which arrived missing a crucial support bracket. Even more concerning, the cartridge inside the system is also defective--hot water stops after about 15 minutes and doesn't return. Communicating with the store has been extremely difficult. There also seems to be a lack of product knowledge--staff were unfamiliar with what a cartridge was or how to replace one. I eventually had to find a photo online just to explain what I was referring to. After that, I was told a replacement would be ordered from their supplier and to follow up in a couple of weeks. When I followed up (both by phone and text), I was told the store owner would come to my home to inspect the issue--despite not being a licensed plumber. That visit never happened. I was then asked to visit the store in person, where I was offered a replacement shower system that I had already seen lying around the store weeks prior. It had no packaging and visible scratches, yet I was told it was brand new. After driving twice from Pickering to Markham, I was still left without the missing support bracket. Despite multiple follow-ups, I was eventually told the part was no longer available--even though the same shower system is still being sold in-store. This business has been unreliable, unhelpful, and difficult to work with. The customer service is lacking, and the quality of products is questionable. It was pricey to have the shower unit installed by a contractor and now, I will have to pay hundreds more to have a plumber install the replacement, which I'm not certain if it will work any better than the first. I would strongly advise others to look elsewhere for bathroom fixtures and supplies.

We just completed a major renovation of the main floor of our home. The main focus was our kitchen…read more Haven't shopped for appliances in over twenty years so you can only imagine our shock to the amount of options and prices out there. We were advised to drop into KWA Appliances. We met with Paul. He was extremely knowledgeable, honest and worked very hard to advise us on options that suited our needs and price point. I cannot say enough about the service and products we received. Our experience with KWA and Paul was fantastic!! We speak highly of the company, the appliances we purchased and our positive experience with Paul! Thank you for caring and taking care of us.

At first they were very helpful and stored our equipment until we needed it delivered. Since then…read morewe have had nothing but a lack of interest. They will not provide an invoice for our washer and dryer so that we can have it services because it started failing within one year of installation.