Why NEVER to buy an appliance from Home Depot !!…read more We recently purchased an LG washer and dryer set from the Home Depot on Ellesmere Road in Toronto. We wanted an GE profile which has features such as "deep fill" for the water level, but were told that this model is not available in Canada due to the trade war. Fine. we were sold an LG set washer model WT6105CM as being it's equivalent. It certainly is NOT ! The settings include "deep fill" but only allows a corresponding setting of "deep wash" (not normal or delicate, etc.). there is no soaking feature... After we ruined, a large load of delicate items turned into rags, we were explained to never use deep wash as this setting is very abrasive and intended for the washing of construction clothing and the like. Returning to the Home Depot with the damaged clothing, we were told that we only had 24 hours to return the appliances (never previously alerted to...) An LG technician who was dispatched several weeks later after we had made a half dozen visits to Home Depot to get the issue resolved, explained that the "deep wash" on this model is a "never to be used setting other than for construction level dirt cleaning" he also disclosed that he buys all his appliances from Costco, which has a 90 day return policy (including for appliances) versus Home Depot's ridiculous 24 hours. The technician was very sympathetic to the issue. We had with these enforced settings and took photos of the ruined clothes. We continue to turn our towels and sheets into shreds when setting a deeper water level. The LG dryer DLE 6100 M also has default settings likely designed by a man... At dry level "normal" say for bath towels, it restricts the temperature to "medium heat" and won't allow the "high heat" setting so you have to run it TWICE! !A Home Depot supervisor suggested [after the fact) to only buy machines with basic settings that are all owner controlled . After months of frustration, wasted time and effort trying to deal with different departments and "managers" at both Home Depot and LG we have received ZERO satisfaction, nor compensation for damages caused by 1. the failure to disclose that it is not compatible with the GE profile model and 2. A policy requiring the consumer to return major appliances within 24 hours of purchase in contrast to 90 day return policies at stores such as Costco . YOU HAVE BEEN WARNED !

I needed a connector pipe for my washroom and The staff was really kind, helpful, both with help to…read morefind the section. A sales associate took time to understand my needs and recommended the size and the product. The whole process took about 5 mins. It wasn't crowded at all and I did go pretty late. This Home Depot is quite big and offers great product range across all price ranges - staff is also helpful with checkouts and price matches

They officially opened its doors to consumers looking to buy or need a quick fix in their homes…read more Unlike other home decor stores that I have been to, this place pays great attention to customer service as you can see associates happy to assist you at any point of your shopping. Also, they do PRICE MATCHING so if you find any material at a lower price, they will match it.

The store is very nice, the staff is very nice and helpful, and the flooring looks great, BUT the…read morekitchen faucets are complete garbage. Don`t let the elegant appearance fool you, the quality of kitchen faucets is poor. Stick to the flooring, and anything that has no moving parts. I bought a Como brand kitchen faucet and paid $150.00 for it, thinking it would be good quality. Looks are deceiving, and the price led me to believe that I was buying a good quality faucet but I was wrong. It was easy to install, it looks beautiful, but you only have 2 choices of water temperature.... scalding hot or freezing cold. There is no way to moderate the water temperature. It`s almost impossible to get a balanced warm temperature. I am either scalding my hands, or freezing them. The faucet is complete garbage, and now I have to buy a new faucet because I didn`t return it, so that`s on me. However, I thought I would get used to the horrible temperature settings after a few weeks, but alas, I was incorrect in my assumption. I will now go to Home Depot and get a Kohler or Moen.

I bought a white shaker kitchen from Jacky at the Mississauga branch…read more I was impressed with the quality and price of plywood cabinets with solid wood doors. Jacky was also patient with me as I changed my layout several times. Once I finally ordered, the kitchen cabinets were assembled and ready for pickup within a week!!! Unheard of during covid times. Thank you Jacky

We ordered a bathroom vanity with "quartz" countertop and was very dissapointed with the quality of…read morethe countertop. The "quartz" countertop was unpolished and came with marks all over. When we contacted the company, they sent us to their warehouse saying that they will polish it. My contractor brought it to the warehouse and they refused to polish it. They just rubbed some Vim to erase the marks. So at first the company said that it would be polished, then they called back and retracted by saying it does not come polished. They made no apologies of their failure to inspect the product before releasing it. However, the more frustrating part was the fact that the woman (Markham location) was extremely rude, unapologetic while talking over me. She actually blamed me for calling them "months" later (in fact, it had been exactly 3 weeks; my contractor picked up the countertop). I asked to speak to the manager and she said no, because they were in China. She was accusatory, uncompromising, and just plain rude. Beware, the price might be right but the quality and service is not at par.

I picked this place based on the good reviews on google map. It's great that some people have had…read moregood experiences with them but mine was different: Our project was to remove water-damaged flooring and install new double-glued down hardwood in a two-bedroom condo apartment. The contractor they sent to complete the job was horrible. The final flooring that he rushed to deliver has so many bumps, gaps and glue marks everywhere. Of course, I contacted the company to see if the fix them. The owner, Aftab, showed up at our apartment himself. At first, he denied the bumps and glue marks but then agreed to fix one bump only. He left a glue remover and filler for us to remove glue marks and fill the gaps ourselves (how professional!) The area that they fixed became even worse than before. They visited two more times but couldn't make it any better. The last contractor told me that the first installer haven't done a good job leveling the concrete under. As a matter of fact, he had used a scraper to remove the old flooring and damaged the concrete and instead of using a self-lever before installing new flooring, he used cement to patch the damaged spots. Anyhow, we never paid the remaining 10% set aside for satisfaction but the damage to our apartment is well beyond that. We need to re-do the whole thing. I'm going to follow up the case in Ontario's small claim court and I know it is going to take a lot of my time but that's the path I have chosen. Do yourself a favor and stay away from them, if you can. Or if you want to work with them, ask them to show you our apartment on Bayview and Sheppard (St. Gabriel Village buildings). You're always welcome to my home to see it for yourself.

Very kind owner and salesperson. Easy to work with. Have the craft engineered floor product which…read morehas a very nice finish.

Was recommended to come here from my contractor and was not disappointed…read more Was looking for some affordable laminate flooring to match my hardwood and found the perfect shade to match the rest of the house. They didn't have the same size as my current floor but it was such a perfect colour match that it didn't matter much to me. The great thing is that I was able to grab samples of the swatches so that I could know for sure which colour I wanted once I got home. Pricing was fair and the quality is nice. It gives a clean, flawless finish to the home and I'm super happy with the results. They have a variety of options and the store is so big that you're bound to find something you like here. Highly recommend if you're looking for some new floors!

I had a wonderful experience with Oasis flooring! Chelsea was helpful and knowledgeable about…read moretheir products. I have a condo that has cement flooring underneath and I was told by some that I can only put down engineered flooring that interlocked which made my selection window much much smaller. I asked Chelsea about this and she advised me that although it mostly depends on what my contractor says, she had others use the engineered floors that didn't interlock before with no problems. With this information it gave me a lot more confidence and choices to choose from. I had some wafering back and forth about 2 selections and I wasn't in the country so I contacted Chelsea and she took multiple photos for me with the samples in sunlight so i could see to make my final decision. Communication was flawless and prompt. My floors are beautiful and I love it. I will be back soon with another project. I recommend Oasis and esp Chelsea!

Another really solid location that is doing things right. They have the click and collect option…read morehere for both vehicle and in-person pick-up. Just simply give them a call and follow the directions on the sign to do contactless (or near contactless) pick-up of your items. The mall entrance facing the plaza is closed so you will have to walk, drive, or park over in their smaller lot to do contactless pick-up to enter their store.

Lowe's at Danforth & Victoria Park is my go-to store for appliances (small & large), kitchen,…read morebathroom and other home improvement items. We have purchased carpeting, flooring, a refrigerator, bathroom fixtures and kitchen sink among other items in the past year. Each time the selection and service have been beyond compare.

Out shopping for garden products with my sweetie and this location was conveniently close by…read more It's a huge store with so many departments to cater to your home improvement wants and needs. Staff where readily available to direct me to the garden centre I was seeking. We used the self-checkout stations to pay for the clay pots and a few plants.

This location has provided my best Home Depot experiences over the past ten years. If you need a…read moreHome Depot in East York or western Scarborough, I definitely recommend this store over the Ellesmere & Wicksteed locations. I can't comment on every single department or any of their installation services, but just in terms of the retail store - staff helpfulness & friendliness, in-stock levels, fairly clear & well maintained aisles, well chosen skid drop locations - they just seem to do a better job. Most recently I bought an Air Conditioner here and some weather stripping & insulation products. Noticed how the bulky HVAC products were all displayed in the spacious front part of the store for easy access by dolly or hand-truck and short run to the checkout & parking lot (whereas at Wicksteed they're split up with some AC's in the middle section where you'd have to bring them through aisles...). It helps that there often seems to be less of a crowd here. But I suspect part of that is due to customers being helped more promptly and competently both on the sales floor and at checkout.

This is your typical big box Home Depot. There is a Garden Centre and a Tool Rental Centre. It is…read morespacious, clean, with a high ceiling. There is easy-listening music playing in the background. There is free WiFi. The store is wheelchair accessible. There are washrooms in the back. There is free parking in the private parking lot. Review 2023-149

No stars was not an option otherwise I would have picked that!…read more Please if anyone ever buys a major appliance of any kind from home depot do not waste your money on the home depot protection plan! I took it out on a washer dryer combination and when i asked about the protection plan I was told - Just make one phone call and someone will be out straight away to repair the item if they cannot then they will completely replace the machine for me know questions asked! This could not be further from the truth as its been weeks now and I still have not had anyone come out to even look at the machine! Apparently I now have to find a local repair company myself, pay for the repair myself and submit the bill to them for reimbursement I hope. They even asked me if I would like my returned payment to be in the form of a home depot gift card!!! Unbelievable!!