Linen Chest overall is a wonderful store but my first experience going into this location (5800…read moreMcLaughlin Rd) was not. I was turned off by two encounters with two different employees. First was the cashier who for some reason needed to reconfirm EVERYTHING with me that was right in front of her on the receipt, several times! I didn't give her anything complicated and believe every cashier should understand how to read the time, date and item number on in a receipt. I wanted to return a single item that was purchased at different location just half hour prior and it was as though she didn't believe me or didn't understand, all the while starring at the receipt! Second employee could've cared less to take accountability over misplaced and mismarked items that I brought to her attention. Her dismissive response "yeah, yeah everything has a label so..." rubbed me wrong way! If the item were at all visible and not buried under other products I would've gladly gotten it myself and not ask her to help me dig for it. It's a real shame these two represent a company such as this.

Friendly staff, good product selection, and good quality products. I recently had to deal with a…read morereturn/exchange and it was very easy. The staff is also very helpful in working with you to find what you need. Its a great home decor store for bedroom, bathroom, kitchen, and general. They also sell Mattresses I think. Recently found this gem!

Honestly, one of the better homesense. I've been to almost all the ones around the GTA. I always…read moreend up with something when I come here. They are renovating to extend the store and I'm so excited!! I find the art and lighting selection here are bigger than most stores.

I've only recently discovered this location while driving around Newmarket. This is the BEST Home…read moreSense I've ever been to and I'm serious about it! The store is SO big, probably 4-6 times the size of an average Winners. Once you walk in the door, you'll be overwhelmed by how much stuff there is, yet its so clean and organized at the same time. Divided into several sections (home decor, kitchenware, bathroom, bed linens), they even have a really good selection of furnitures. You'll also find a small clearance section as well. Most items are rather affordable (still cheaper than department store prices) and the selection is great! I frequently come here to buy small nick nacks for my food photography and every time, I don't leave empty handed. Customer service is a 5 star, especially the cashiers, they are fast and efficient.

I walked into Kitchen Stuff Plus with no intention of buying anything. I have no intention of…read morebuying anything. I have everything I need. Wrong! I just couldn't take my eyes off that French Press, 50% off! Perfect! Just perfect for me! But I don't need ANYTHING? I guess I need something after all! I think I don't need anything! I think I have everything! Until I walked into Kitchen Stuff Plus!

Zero return options for online purchases. I live in Ottawa, bought several items online. However, I…read morewas sent a mug in a different colour than I had indicated in my order. The only solution? Return in person. WHAT? I live more than 4 hours away from the nearest store. TOTALLY their mistake and now I'm stuck with an ugly pink mug that doesn't match the other green one, which was the colour I paid for.

Lots to choose from for your bathroom and plumbing renos. Big enough for great selection and small…read moreenough to get proper attention and help. Store just off Leslie, but must drive in coming south on Leslie as there's a one way boulevard separator. I googled them for general info and noticed some really bad Google reviews which was very off putting, and at first deterred me from coming here. So I came here to browse as they had a great sale on Riobel products, which is hard to find since they only sell to bath boutique stores that have longevity presence. I've been here 3 times this week (january 2018 Snowmageddon) and this store despite the snow dump and freezing snow-rain has customers constantly coming in and out. They seem to have at least three sales staff that are always here, and they all acknowledge you and ask if you need help. Kal(Khaled) was the guy that helped me and was really nice without any pressure. He understood I needed some items today or fast and helped to call for expedited delivery. Then I returned a few days later to return a tap because my plumber needed another style set up, and he remembered me and offered to exchange to another item, as the refund policy is strict here. They have a house brand called Royal, which syle looks like another premier brand but for way less, and it feels really solid, full of metal not plastic parts like you get at a big box store. Lots of high end bathroom plumbing parts, free standing, bath tubs, toilets, bowl sinks and vanities on sale over the winter. My work colleague did warn me, she also bought from them at this sale, and a small piece was missing from her shower set in the sealed box. When she asked for them to help they referred her to the company(Grohe in this example) as they are the ones who packed the boxes and can send the replacement/missing pieces and not this store. I can see why this would upset customers, but Home Depot would do the same. So far so good, happy with my purchases on plumbing hardware.

I'm a fan of this place. great customer service: they are always there to answer the phone, and…read morevery friendly. No wasting time on hold! Their prices are fair, and they have a great selection of modern plumbing fixtures in a range of finishes. Really - you don't need to go anywhere else.

I am not a regular Bed Bath & Beyond shopper. I have dropped by this store in Richmond Hill in the…read morepast, but I average shopping here every few years! For the longest time, I have wanted a Sodastream machine. I like the idea of making my own fizzy drinks and feeling classy sipping them. I like the thought of reducing the number of cans and bottles I use when buying pop and sparking drinks. Every little bit helps. I noticed in my inbox that Bed Bath & Beyond had a $20 coupon of an entire order. I decided to use it towards my new Sodastream machine. I also ordered a bottle of raspberry mint syrup to get started on my adventure making fizzy drinks. I ordered online and used my coupon to get $20 off my order. I chose to pick up both items. The minor problem? The Sodastream model that I wanted was available at my local Markham location and not at this store. My raspberry mint syrup was in stock here, but not at the Markham store. Yes, I visited two different Bed Bath & Beyond stores within two hours. It was nice getting reacquainted with them. This store is with a bunch of box stores, including Winners, PetSmart, Best Buy, and more. There was plenty of parking on a Saturday afternoon. I browsed around the store. It was clean and bright. I looked at hand sanitizer and masks, and planted myself in the small appliances section for the longest time. I went to the pickup counter. My wait wasn't long. I gave the woman my name and a brief description of my item. She went to a couple of locked cabinets to fetch my bottle of beverage syrup. I provided photo ID (yay to an expired driver's licence that is valid these days during this pandemic) and the bottle was mine. I thanked her and left. On my way out the door, I was mesmerized by a cute Sun Bum ape mascot holding a tube of lip balm. I looked like such a tourist taking a photo of him. Sadly, he wasn't for sale. Otherwise, I would have bought him on impulse. I had a great experience picking up my order. I'll come back and shop here in a few years... haha! (224)

Had to order something last minute for my wife and the process was very alsnooth. Signed up for an…read moreaccount on line, placed the order and confirmation was first thing the next day as with many curbside pick ups, you just pull into a stall, clock on the 'I'm here' link and within a few moments, the rep comes out with your order. On this particular day, it was raining and I felt badly as the rep did not have an umbrella. It is much appreciated the work that these folks do to keep the business running smoothly. You also need to trust the order to ensure it is accurate. I had ordered some towels and bedsheets with no issues. To top it off, I received a 15% discount off the order, so make sure to sign up with a free account to take advantage of the little extras! -Zuk

I came here to buy N95 face masks during the Novel Coronavirus scare. Yesterday a box of 10 with…read morevalve cost $60 (limit 2 boxes per person). Today (2020-01-29) they cost $80 (limit 1 box per person). The 3M brand costs $12 each (normally $6 each). The staff seem very nice and honest. They explained that their suppliers keep raising prices so they have to raise prices. They said there will be no more available tomorrow onward! I also bought a pack of 5 without valve for $20. They also ran out of hand sanitizer so they had to hunt for them today. They only have 20 left. A 118mL bottle cost $5 each which isn't inflated.

This neighbourhood old school hardware, paints, and random stuff store is awesome! You don't have…read moreto haul yourself to a big box store (Home Depot, Lowe's, etc.). The best thing is the customer service. Not only were we able to buy the P-trap we needed but also got 2 great referrals for a plumber.

It's the American version of HomeGoods- great prices and fabulous decor - extra friendly staff and…read moreI was able to find everything - no hidden treasure map required! Lovely

I was at HomeSense 7575 Weston Road Woodbridge today at 7pm. A dog pooped on the floor by Gallery…read moreisle. 3 people almost stepped on it. I advised the cashier there's poop on the floor. 10 minutes passed, it was still on the floor. I advised another staff member who rudely responded to me and said "I know I know, we've already been told" then turned her back to me. I told her I'm trying to be nice and helping them avoid avoid a situation where people would step on it. She responded and was rude about it again. I asked to speak with a manager I was told the manager is on break. I walked away. Another 5 minutes passed same girl and the assistant manager proceeded to clean the poop. As they walked by I said "it's about time somebody attended to it." The assistant manager rudely responded, we didn't know and was very confrontational. I said I reported twice, how do you not know. I asked to speak to a manager above her, I was then told that there is no manager on duty. I left and called the store (905) 850-8131, the assistant manager answered. I asked to speak to a manager, she told me that no manager tonight and for the rest of the weekend. After a few words back and forth she hung up on me, accused me of being rude to her and her staff. I called back again, she was rude and she hung up again. Not very good customer service at all after trying to help them prevent customers from stepping on dog poop. I'll be reporting this to Corporate office.

We bought a coffee grinder from the store and upon returning home, found that the cover was…read morescratched. We tried to return the product the next day buy the manager Jennifer refused to accept a return. She stuck to her guns and refused to budge saying it was just a scratch and being a floor model, it happens.

We were in search for a shower caddy and were just about to leave the plaza when we popped in to…read morehave a quick look. We ended up with a 3 tier corner glass shelf instead of a shower caddy and it was on even on sale. There was a staff member at the entrance with hand sanitizer and the cashiers had a plexiglass shield as separation from customers.