we bought a kitchen faucet from Perrin &Rowe. the faucet broke, we have been with no service for 2…read moreweeks. no service/parts solution provided

These guys don't stand behind what they sell…read more Bought a $1700 bath tub from them less than a month ago. We finally have the contractors come in today and when we took it out of the box we noticed that the bottom was chipped in 2 locations. These were at the bottom so I couldn't see them without taking them out of the box, so they went unnoticed until today. Called the company and was essentially told "tough luck, we have a policy that customers are responsible for damage after 24 hours. We can refer you to a repair guy and you can fix it on your dime". During the phone call they kept referring to their policy which is posted on their website. I went there afterwards and it says "...on occasion, there may be a manufacturer product defect. Rest assured, we will stand by YOU during this process and make sure we do everything we can... at no expense to you. For us to offer this level of service, however, we need a little help from the customer in the form of a detailed product inspection immediately upon delivery. This will make things much easier if you decide to return the item." Nice customer service there. Sure, I guess I didn't thoroughly inspect it immediately when I got it home, but so much for "we will stand by YOU". These guys won't even offer any discount for the broken junk or to cover part of repairs, citing that the sale was low margin. Lol, what a piece of junk company. I now have a beautiful new bathroom with a chipped bathtub centerpiece. How does a place like this have such good reviews?

We purchased a very expensive vanity from Art Bathe through DirectBuy about five years ago. One of…read morethe custom sinks in the vanity recently cracked which is frustrating to say the least, especially since we aren't unusually brutal with our bathroom sinks. I have been on the phone trying to contact anyone who can help me. I finally reached a customer service representative who told me that all of the phones in their Ontario office were down and that she would have someone call me back when they were back up. I have not heard a thing and that was a week ago. Stay away from this company. The products are lovely, but the customer service is awful.

I purchased an Art Bathe Barros Series bathroom vanity, which is a beautiful unit with two…read moreundermount sinks but unfortunately, both sinks developed a very significant crack within 3 years of purchase. I also purchased two chrome faucets from them but the chrome finish has prematurely peeled off on both of them after normal use. I was very satisfied with the product immediately after the purchase, but the longevity of the product is mediocre. I tried contacting the company via their contact page to inquire on the possibility of purchasing replacement parts from them but I haven't heard back from the company. Since the quality of the products sold from Art Bathe is substandard and their customer service is absent, I recommend staying away from this company and their products.

I was in the area waiting for a friend and wanted to kill some time. The One's Better Living…read morefranchise has been around for decade(s?) and you can find quality home products at a decent price- for your kitchen, bedroom, bathroom, living room, home decor, kid's toys, super soft, squishy pillows- you get what I mean lol. They were also playing Asian pop music in the background that really gets you singin' XD My all-time favourite part is checking out the stationery section :) Those cute gel pens were my childhood favourite, and you can still find them here! I found these super cute red pockets that are about 1.20 a pack, and I stocked up a few for CNY next year :P The staff usually don't bother you, and let's you shop while they stock up the shelves. The lady helping us check out was friendly and courteous. P.S Parking in this plaza can be difficult sometimes. Little did I know, there is actually an underground parking lot here! I went at a less busy time on a Tuesday around 4ish :P

I'm so delighted with my purchases from J-Dish Co! This store is an absolute MUST for tableware…read moreenthusiast especially those with a modern and/or Japanese aesthetic. The team is such a pleasure to engage with...so kind and open to me browsing for quite awhile as I admired everything in the store. 5 stars + in service, quality, price and selection!

From the owner: J-Dish Co. is an importer/distributor of contemporary, quality Japanese tableware, kitchenware, and…read morerestaurant supplies. We offer competitive wholesale pricing to our business customers such as restaurants, wholesalers, and retailers. For retail customers, please visit our online store at j-dish.com. Any in-town purchases can be delivered or picked up from our Markham showroom, which is conveniently located near Hwy 407 and Hwy 404. For out-of-town purchases, we carefully pack all our products and ship them across Canada.

Great collection for kitchenware and Gifts…read more Excellent service. Free Gift wrap with purchase.

We bought a coffee grinder from the store and upon returning home, found that the cover was…read morescratched. We tried to return the product the next day buy the manager Jennifer refused to accept a return. She stuck to her guns and refused to budge saying it was just a scratch and being a floor model, it happens.

We were in search for a shower caddy and were just about to leave the plaza when we popped in to…read morehave a quick look. We ended up with a 3 tier corner glass shelf instead of a shower caddy and it was on even on sale. There was a staff member at the entrance with hand sanitizer and the cashiers had a plexiglass shield as separation from customers.

I was on the hunt for TOTO toilets and apparently this was the only store that stocks them in…read moreToronto. HK owned, the store has a large selection of modern bath fixtures and the associate who assisted me was very professional and informative. Sharon patiently explained to me the difference between all the models of toilets and bidets and wrote out pricing for all of them plus/minus any features. She was also willing to offer me further discount since I was looking to purchase a number of fixtures and was pleasant through our entire transaction.

While visiting family in the US, I ordered from Home Comfort Centre to get replacement filter for…read moremy air purifiers so I can take them back to Hanoi, where I live. After 3 weeks and still no product, I called and they said they still have not shipped it because of a backorder. There was no notice of this from the company and now I will have to ship it myself to Vietnam (if it ever arrives), which will cost at least another $100. Customer service offered no kind of discount for this major inconvenience and is still not ready to ship what I ordered after 3 weeks. Very disappointing. I would recommend buying from somewhere else. I'll never order from here again.

This is the most "DISCRIMINATED Home Deport" I have ever seen…read more They treat Non-Chinese customers very very well, but not for Chinese customers. Especially for Mandarin-spoken Chinese, they will try their best to give HARD TIME. Unfortunately, all those staff have been doing Discrimination on Chinese are Chinese staff who can speak Cantonese & English. The real example which has actually happened on us. It was a summer morning, I and my female co-work went to this Home Deport to buy 25 items for our office. At the moment we went into the Lane to the "right section ", a Chinese Male staff with half white-grey hair was trying to use Temporary Fence to SEPARATE me and my female co-work. He shut the Lane with the fence ， I opened the fence and entered the Lane. This Chinese Half-white-haired guy shut the fence after I entered the Lane and SHOUTED to us that, " You pissed me off !!" . Then walked away. During the mean time on the scene spot, there was a Chinese Female Staff wearing half-white-grey long hair. She was using a cell phone to FILM on our faces.... The Most Crazy Action these morning-shifted Chinese staff have done on that moment is To Drive a Huge Scissors Lift into that LANE where I & my female co-work had been Locked up. I don't know where the HATE is coming from?????? Are they trying to run us over with the Boom Truck????? Just because, we were using Mandarin to discuss??????

I like coming here to shop for little hardware but so hard to find a customer rep to ask questionread more

Hing's Furnishing has been quite well known in the Chinese Communities as it has been around for…read moreyears and have ads in the newspaper and television. I have drove by so often but never pay a visit till now. The custom made leather sofa definitely really nice. Made of Italian leather and made to order with different combinations and colours. I do like some of the designs as it is more contemporary and quite chic. The bedroom and dinner sets though I won't too impressed. The showroom though is really simple and even have a little flea market feel with all the sample all packed together. Sale person is exceptionally friendly and would answer any question with a smile.

Dont waste time or your money with these crooks. Before I made an ordered from them, I told the…read moreowner that I was not sure if the table will fit my room; but the owner insist on putting down a deposit and if the table really doesnt fit, he will do a refund. When I got home and measured my room, the table is too wide so I asked for a refund. The owner said theres no refund on deposits so I end up forced to pick a product from their inventory that was close to the amount of deposit. So beware!!