In the pre-lockdown period, Taps is by appointment only and it is a very good experience. We had an…read moreassociate walk us through the process of figuring out the style of fixtures that we needed for our home from sink faucets to shower kit systems. They were very knowledgeable and are very helpful about all the different features and specs of faucets, tubs, shower kits, and all things related to plumbing hardware. You would not think about all these details until you have to buy the right faucet such as the length of the spout, the angle of the water spray, the value type that controls the faucet, the finish of the hardware, etc. You could literally browse for hours here with the amount of hardware that is packed in each aisle. They were able to walk us through all of this during our appointment and we left more informed. At the end, they sent us a quote based on our preliminary choices of plumbing hardware in a timely manner. I thought the experience here was very positive and can recommend people check them out.

(Editing to add: I slept in for the delivery, oh no! Realized when I thought to check the cameras a…read morefew minutes after the door bell in case it wasn't Amazon. Sweet driver actually stayed in my driveway a few minutes, just in case! So I got my toilet on time. Now I am kicking myself wondering if if would have been okay to tip him. I probably should have. Wake up!!!) I have had good experience with Taps. I prefer to look around the showroom first and then check in with reception to be assigned a sales rep. They have a good selection of quality products. I swoon at the tubs every time and dream of a master bathroom Reno. In the meantime, over the years I have replaced our builder grade stuff with Taps toilets (Mirabelle, Kohler, Toto), pedestal sink and faucet. No charge for home delivery, but a $10 surcharge because we are just out of Toronto. Very fair. If you have a relationship with any designers, then chances are that they have a good discount here.

What an amazing experience! We are renovating a washroom and have been going to different kitchen…read moreand bath businesses to check out options and prices. We found Elite doing a web search. Located on Dufferin, south of Steeles, it is unassuming until you walk in the door. Anything you need for your kitchen or bathroom reno can be found here at all price points. From high end (custom made in Italy) to ready to purchase from their warehouse. What stood out? The service. When we walked in we were the only customers and were greeted by an elderly gentleman. Typically we like to walk around unbothered and only ask for service if we had any questions or needed help so his attention was a bit concerning for us at first. This feeling only lasted a few minutes because he then walked us around the store explaining each product we were interested which included if the company was Canadian owned and where the product was made. He made reasonable recommendations both in price point and quality and offered amazing discounts where he could. We bought a shower system and then went back for a new tub and toilets on a second visit. And the elderly gentleman? He is the owner. So down to earth and approachable. I would definitely recommend to anyone who is doing renovations and in need of fixtures or a new toilet or tub.

We have to renovate our kithen. We were looking for good suppliers, then I got their refference…read more Their kitchen, bathroom fitting are best. Highly recommended. Keep up the good work.

I just want to say that Val (Valery) did an excellent job in converting my bath into a shower. He…read morewas knowlegeable, pleasant and quick. And I would recommend his services to anyone who asks.The whole process from getting a quote to the final version of my new shower was fast and efficient. I was sceptical at first that the process would take two days, what with the removal of the bath tub , the plumbing, the iinstallation of the shower module etc. But Val, alone, did it in the promised time. Again, my full recommendation for him, his work and the Bath Fitter team! Iz Cinman

We recently completed a bathroom renovation and converted the old bathtub into a walk-in shower…read more The customer service/support we received from the Scarborough office was very helpful. Amir was the technician who completed the work, and he was friendly and professional. He finished all the work in less then two days. He was careful when moving equipment and materials through the condo, and there was no mess to clean up afterwards.

Always professional, helpful and reasonably priced. In the past year I needed parts to fix things…read morearound the house. Every single time I got fanatic service. And If they didn't carry the part I was looking for, they knew exactly where to refer me to. Amazing store! The big retailers can leran a thing or two from this store.

This was by far the worst customer service experience I've ever had--and I work in the customer…read moreservice industry, purchasing parts daily. The representatives were completely unhelpful when it came to finding the part I needed. Worse yet, they were extremely rude and went as far as to humiliate me in front of other customers. It's unacceptable for a business to treat its customers this way, especially those who rely on their services regularly. I won't be returning and cannot recommend this company to anyone.

Quite a sizeable selection of styles and types of shower systems, sinks, tubs, and all things…read morerelated to plumbing. You really have to walk the showroom floor to get an idea of what is going to suit your style and budget. We spoke with Ash who was knowledgable about all the products and answered a lot of our questions. We ended up buying a few Riobel shower systems from Ash due to the good prices and he even threw in the tub-filler.

A colleague referred me to Dupont and I was not disappointed. Don't be put off by the…read moreunprepossessing exterior to their location. They focus more on quality products at affordable prices delivered by courteous, knowledgeable staff. Can't recommend them highly enough.

HUUUUUUUUUUUGE place…read more Helpful staff but extremely busy on the weekends. They have every, single thing you could possibly need here.

I needed a connector pipe for my washroom and The staff was really kind, helpful, both with help to…read morefind the section. A sales associate took time to understand my needs and recommended the size and the product. The whole process took about 5 mins. It wasn't crowded at all and I did go pretty late. This Home Depot is quite big and offers great product range across all price ranges - staff is also helpful with checkouts and price matches

I was on the hunt for TOTO toilets and apparently this was the only store that stocks them in…read moreToronto. HK owned, the store has a large selection of modern bath fixtures and the associate who assisted me was very professional and informative. Sharon patiently explained to me the difference between all the models of toilets and bidets and wrote out pricing for all of them plus/minus any features. She was also willing to offer me further discount since I was looking to purchase a number of fixtures and was pleasant through our entire transaction.

While visiting family in the US, I ordered from Home Comfort Centre to get replacement filter for…read moremy air purifiers so I can take them back to Hanoi, where I live. After 3 weeks and still no product, I called and they said they still have not shipped it because of a backorder. There was no notice of this from the company and now I will have to ship it myself to Vietnam (if it ever arrives), which will cost at least another $100. Customer service offered no kind of discount for this major inconvenience and is still not ready to ship what I ordered after 3 weeks. Very disappointing. I would recommend buying from somewhere else. I'll never order from here again.

Out shopping for garden products with my sweetie and this location was conveniently close by…read more It's a huge store with so many departments to cater to your home improvement wants and needs. Staff where readily available to direct me to the garden centre I was seeking. We used the self-checkout stations to pay for the clay pots and a few plants.

This location has provided my best Home Depot experiences over the past ten years. If you need a…read moreHome Depot in East York or western Scarborough, I definitely recommend this store over the Ellesmere & Wicksteed locations. I can't comment on every single department or any of their installation services, but just in terms of the retail store - staff helpfulness & friendliness, in-stock levels, fairly clear & well maintained aisles, well chosen skid drop locations - they just seem to do a better job. Most recently I bought an Air Conditioner here and some weather stripping & insulation products. Noticed how the bulky HVAC products were all displayed in the spacious front part of the store for easy access by dolly or hand-truck and short run to the checkout & parking lot (whereas at Wicksteed they're split up with some AC's in the middle section where you'd have to bring them through aisles...). It helps that there often seems to be less of a crowd here. But I suspect part of that is due to customers being helped more promptly and competently both on the sales floor and at checkout.