Great collection for kitchenware and Gifts…read more Excellent service. Free Gift wrap with purchase.

Visited here on Saturday afternoon with my friend. The inside of store was so cozy and relaxing,…read moreand the staff were very friendly and attentive. They have all kinds of teaware like teapot set, coster, and even travel kit etc. Price range was quite reasonable too (especially considering the quality). I got a travel set for myself, and my friend bought a teapot set for her friend's birthday gift. We both were very satisfied with our visit here :)

From the owner: We offer a variety of high-quality teaware, teapots, and Chadao-related products, including:…read more - Traditional and modern teapots (ceramic, porcelain, and more) - Gaiwans, tea cups, and pitchers for Gongfu tea - Tea trays, strainers, scoops, and other Chadao tools - Tea sets perfect for beginners and collectors Each product is selected for its craftsmanship, authenticity, and ability to bring calm and joy into your daily tea ritual. More than just a store, our mission is to share the essence of Chinese tea culture with the world.

I had bought a foam pump and I loved everything about it except the way it worked; after about a…read moremonth of it being in my kitchen. It kept sticking and would not function properly. I emailed Cuisipro, and the next day I had an email reply asking me to pick a replacement soap pump. That made my day. I have never had an issue with any of my Cuisipro products in the past and I hope this will be the last.

This is a great place to buy a classic Chinese cleaver from one of the most recognized brand. The…read morestorekeeper was patient and very knowledgeable. I'm a home cook who's quite picky about my knives. As soon as started inquiring about their cleavers, the storekeeper asked me how I typically use my cooking knifes. I have a collection of french knives and a western meat cleaver. I was looking for a knife that is better weight for slicing as well as everyday Chinese cooking. She recommended one of their popular models to me. I did some research before my visit. Her recommendation matched I would have picked myself. We went on to talk about difference aspects of their cleavers. The pros and cons of a wooden vs. metal handle. How to pick a size that matches the size of the person. Sharpening angle of the blade. Stamped vs forged steel. On every topic, the storekeeper was to the point and patient. It was clear that she knows their products well. She even helped me look for a cleaver that has their older, stamped logo instead of the newer laser etched one. If you are picky about your knives, lives outside Hong Kong and looking to invest on a quality Chinese cleaver. Take a trip to the Pacific Mall and visit this store.

If I could give 0 star, I would. Visited the store from NY with friends on Saturday 9/3/2022…read more Purchased 7 knives in total among the 3 of us. Returned to NY and used the knife for the first time on Wednesday 9/7/2022 and the knife chipped as shown in the picture. Extremely disappointed! Called the store to express my concern, and the lady said she'll pass the message. Not even an apology! For a renowned store to have such low quality product and no customer service at all. Advice for all, go somewhere else for knives, don't waste your money and get pissed! 如果可以，我一粒星都唔會比！勞工節假期同朋友從紐約上去多倫多玩，9/3/2022星期六去陳枝記，我哋三個人總共買咗七把刀。9/7/2022星期三第一次攞把斬刀出嚟用已經崩咗（如相片）！打電話去陳枝記，個阿姐只話會講比老細聽，連抱歉都冇多句！一間咁出名嘅舖頭品質同服務態度都咁差！奉勸大家一句，千祈唔好去多倫多陳枝記買刀，嘥錢又受氣！

I was at the Yonge/Bloor location looking for this wire garbage bin that hangs over the cabinet…read moredoor. They called up to the Eglinton store and they held it for me. Very spacious, neat and orderly store. Lovely, friendly staff. I took the Yonge bus from Davisville and got off at Manor Rd. avoided that whole Eglinton construction scene!

Eastview has good prices and kind in-store staff. But I'll be honest - the cheaper price is just…read morenot worth it. Their deliverymen are horrendous (there are only 2 of them so you're guaranteed to have a bad experience). They are rude, unprofessional, and in my case, damaged my newly renovated hardwood floor by sliding my washer/dryer down the stairs to the basement. After discussing my experience with the store owner, he told me many customers had similar experiences. When these deliverymen returned to pick up a defective range we had also bought, they confronted me about my complaint to the owner and told me he had gotten into trouble because of it. He argued with me for quite a while, in my home and in the midst of the COVID-19 pandemic, before he took the range away and left me alone. During the entire this experience, I felt threatened by his behaviour.

**** I WILL GIVE ZERO STAR IF THERE IS SUCH AN OPTION ***…read more Went there to buy a washing machine. The staff in store Sandy did a GREAT job. She listened to our needs, recommend a model and her explanations were very details. Thanks Sandy. However delivery was TERRIBLE and was the WORST I have ever seen. The delivery guys were very rude (yelled at us) and unprofessional. They concluded (WITHOUT serious checking) that the entrance to the laundry room is not large enough and is impossible for the old and new washer to go thru. They just left in less than 5 min. We then found an alternate way for the machines to go thru, did all the measurements and show the owner. The owner agreed to send the truck again. But again WITHOUT serious checking they said it cannot be done. I ended up have to cancel the order and have to pay $30 for "delivery" because it is NOT their problem. I went to another store the next day and ordered a washer (same size). Delivery guys from that store were able to remove the old washer and install the new one by using the entrance to the laundry room (which is impossible according to Eastview delivery guys). It took less than 15 minutes to complete the whole thing without any problem.

1000% overwhelmed while getting a frying pan at Zwilling at Markville Mall. There were SO MANY…read moreindividual pan options, with NO price tags, and mainly because I don't cook and have zero knowledge inside the kitchen. Staff was very knowledgeable but I only retained maybe 10% of the information. I'm sure the staff sensed that I have no clue what I'm doing, and offered me the bundle pan options with a better deal. Please don't let me buy pans again.

This chain of houseware and home decor stores just opened a small outlet on the upper floor of…read moreScarborough Town Centre next to Hudson Bay. I'm here with a friend to look for some tumblers that need replacing. There plenty of items to browse, a selection of colours & patterns, plus many products on sale. Store staff are helpful and friendly. In the end, my friend didn't find exactly what she wanted in single items because it came in a set of different sizes. The search will continue at a larger Kitchen Stuff Plus location.

I do not recommend this store. I've made multiple purchases from A-OK Bathroom and Tile, and…read moreunfortunately, each experience has led to disappointment. It began with bathroom faucets that started leaking shortly after installation due to faulty cartridges. Most recently, I purchased a modern thermostatic shower system, which arrived missing a crucial support bracket. Even more concerning, the cartridge inside the system is also defective--hot water stops after about 15 minutes and doesn't return. Communicating with the store has been extremely difficult. There also seems to be a lack of product knowledge--staff were unfamiliar with what a cartridge was or how to replace one. I eventually had to find a photo online just to explain what I was referring to. After that, I was told a replacement would be ordered from their supplier and to follow up in a couple of weeks. When I followed up (both by phone and text), I was told the store owner would come to my home to inspect the issue--despite not being a licensed plumber. That visit never happened. I was then asked to visit the store in person, where I was offered a replacement shower system that I had already seen lying around the store weeks prior. It had no packaging and visible scratches, yet I was told it was brand new. After driving twice from Pickering to Markham, I was still left without the missing support bracket. Despite multiple follow-ups, I was eventually told the part was no longer available--even though the same shower system is still being sold in-store. This business has been unreliable, unhelpful, and difficult to work with. The customer service is lacking, and the quality of products is questionable. It was pricey to have the shower unit installed by a contractor and now, I will have to pay hundreds more to have a plumber install the replacement, which I'm not certain if it will work any better than the first. I would strongly advise others to look elsewhere for bathroom fixtures and supplies.

Prices here are extremely reasonable. Better quality and cheaper in price than Home Depot. They…read morehave good variety and happy with the look of my bathroom. Pickup service was very fast and there were no issues returning extra boxes for refund. Highly recommend !