My 13 year old laptop died. Hard drive just spun itself to death. The robustly made machine…read moreotherwise is in good condition. Chad did an assessment at the desk with me. He proposed several solutions. He quoted a fair price for each scenario. I decided to have a solid state drive installed. Result is excellent. The machine works smoothly and fast. 5 day turnaround (including the weekend break). Fair price. Highly recommended.

Helped recover a drive, very useful service. It was for a HP…read morelaptop that had Linux installed over Windows.

Contacted them with an issue I had and got an immediate answer for future follow-up. No one else…read moreever called me back! Highly recommend.

I was having trouble re-installing Office 365 (specifically Outlook) on my new PC laptop. All the…read moreother products installed seamlessly. Despite numerous attempts (and diagnosis time/effort), Outlook just refused to connect up with my email server (Google). I used Yelp, rather than the 800 number (which reportedly is slow in responding). Well a Yelp inquiry wasn't much faster as I didn't get a response for a day and one half. The good news is that Ken got back to me and things went well after that. We set up a remote access day and time. The remote access works really well and he was able to figure out a couple of details that were blocking the connection (cached incorrect credentials, Google Access issue, Registry issue and 7 unneeded and worthless .OST files). He even suggested a better virus protection software product along with improved Ad Blocker software. I am very pleased with the knowledge and support of Ken. They charge for a minimum of one hour and he had me working in 40 minutes. He told me that if I have another issue, I can use the remaining 20 minutes of help.

While on a business trip, my laptop was water damaged, and I needed a bunch of family photos and…read morefiles recovered from it. We worked out a time that we were both free, and they picked up my laptop and were very transparent during the entire process. A new external drive was included in the price, where my old files and even deleted files were transferred into and dropped back to my house. The files we got back were priceless. I couldn't even imagine if I had tossed the laptop, thinking it was water damaged, and lost all the pictures and videos on it.

They start out with a low estimate, but when they get the product to recover the data (pictures),…read morethe price jumps tenfold. When I declined and asked to have it sent back to me, the price suddenly dropped to a reasonable amount. The finished product was well done, and I am able to move the pictures to a new, safe location. This part of the process was worth the money. Their sales gimmicks, not so much. My first concern was when I dropped off the drive at a local "drop office." This business appeared to be a competitor and offered to do the work under the table. That was sort of creepy, and warning bells were going off in my head. Be careful what you send.

We've used Eric for our personal and business computers for several years and he's amazing! He's…read moredone complete setup of computers and printers and repair work for us when needed. He responds quickly when we've had any problems, and has always been able to get us up and running quickly.

I have been connected with Eric for over 16 years for fixing problems with my computer. He has…read morealways taken care of my problems with professionalism and he is reasonably priced. I highly recommend him. Don't waste your time going to anyone else.

Very responsive - handled my issue quickly and professionally. Had a laptop from my deceased sister…read morethat I needed to access.

Dan provided prompt & competent service at a reasonable price. He's highly skilled & very polite…read more I doubt that there's any problem that he couldn't solve.

I'm a small business supporter and advocate, but this one doesn't get my endorsement…read more No sign-in sheet, release or receipt, basically no record of leaving my laptop at the shop. Says he'll call later that afternoon. The next day, I had to call HIM. He tells me it needs a new motherboard (exactly what I told him when I dropped it off) and he can't have it done for another 2 weeks. Long story short, I paid $90 for someone to tell me what I already knew. No receipt, no diagnostic report, no formal recommendation, nothing. Just a text confirming the charge... Find somewhere else.

I took my tower to Jason, hoping against hope that he could rescue it. And he did! Quickly,…read morecheerfully and for a very reasonable price. I would never go to any other repair shop after the efficient, friendly and reasonable serivce I received at Patriot. And he has a free bowl of truffles too . . .

I love the team here they keep my Apple Devices working in top shape. It is peace of mind knowing I…read morecan customize my ram and storage and knowing they are ALWAYS available to answer my questions. They also have amazing accessories for Apple computers! Thank you

I originally was going to get my 2017 MacBook Air screen fixed but ended up purchasing a 2019…read moreMacBook Pro 13inch which came in super fast! I've had the computer for about 3 months now and still loving it! Very professional dudes working here. Great deals and inventory. I highly recommend

I am so completely unhappy with Iron Mountain! My company has had records stored since 1991- we no…read morelonger have an Account Rep to ask questions or go to directly for support. You guys raise our rates which seems like every 6 months and do this without notifying us. Your customer service line is an absolute joke, no one calls back in the "24-48 hour" timeline and your customer service team has nothing better to say when there's an issue other than "I'm sorry Ma'am this is all I can do". I've heard the spiels, expedited, emailing destruction, call you back, all just words to make the customer feel like you're accomplishing something when in reality you do not. I have literally been working on straightening out our IM mess since February and now it's mid July!! And for Christ sake GIVE CUSTOMER SERVICE REPS A PHONE NUMBER TO YOUR DESTRUCTION DEPARTMENT. Pretty stone age that one department can't communicate with another. Calling it a NIGHTMARE to deal with you guys is me being nice. We are taking our 1000+ boxes and leaving, after you charge us the ridiculous fees of course. I will be posting on every public media outlet possible to warn potential customers of how gut wrenching it is to do business with Iron Mountain. SOMETHING NEEDS TO CHANGE!!!

From the owner: Secure Shredding Services - Iron Mountain secure shredding services protect the privacy of your…read moreinformation by destroying paper records and documents, plastics, and media in a cost-efficient, safe, and compliant way. Records & Document Store - Secure offsite document storage. Records and information are the lifeblood of any organization. Safe and secure document storage is critical to compliance and business continuity.Document Scanning & Digital Services - Gain secure, collaborative access to your information. When you live in a hybrid world of paper and electronic information without a unified view of your information, you and your employees spend precious time searching for what you need. Vital Records Storage - With a strong local presence and nationwide coverage, we're the trusted partner for secure storage of vital records--protecting your irreplaceable assets with care and compliance. IT Asset Destruction Services - Our secure ITAD solution prioritizes your business' data security, sustainability and brand reputation. We'll help you destroy, recycle and/or remarket your retired IT equipment through a reliable, environmentally-friendly and compliant process. Our ITAD approach will help you reduce e-waste and retain maximum value from your end-of-life IT assets, including your computers, mobile phones, servers, hard drives and more.

I called Brian about an issue with my bfs laptop which he was using specifically doe music, he knew…read moreexactly what the issue was and assured that it was easy and that he could take care of it, no problem. He was available immediately, we dropped off the laptop and it was ready within a few hours as promised. The hard drive took a flop and it needed a new one, the price was extremely reasonable and Brian was efficient, professional and knowledgeable. Great customer service. Glad I found him through Yelp. Highly recommend!! Thanks again Brian!

We have been working from home lately due to the circumstances and it seem as though nothing on the…read morecomputer has been working correctly. We had Brian come out to diagnose the issue and he was knowledgeable, fast, and affordable. So much so that he got in conversation with our son and correctly addressed his issues with his computer and eventually came back for another appointment and built him a brand new computer. I am certain you will not find a better technician to fix/upgrade your computer. STOP READING AND CALL HIM ALREADY!

I had an amazing experience with Dan's Computer Repair…read more He was very quick to respond, and asked me a lot of good questions to get clarity on the issue I had reached out to him about initially-my laptop wasn't charging properly. He came and picked up the laptop so he could try to diagnose the issue. Well, after testing it and looking at it, he said there was nothing wrong. And the darn thing was charging for him! Doh! He promptly dropped my laptop back the next day and wasn't going to bill me because there was no issue to repair. But, given the efforts he had put in and the driving back and forth, it didn't feel right so I gave him something to say thanks because he absolutely deserved it. AND....not sure if he gave the thing a pep talk but my laptop has been working perfectly since then. Dan is professional, communicative and timely. All things I really appreciate in anyone, especially a vendor. His initial quote on the repair costs was also very reasonable and I appreciated that he said he would let me know if it would cost more than the quote and that he would get my approval before doing any repairs. I highly recommend reaching out to Dan to for help with any hardware or software issues you may be experiencing with your tech. Hopefully I won't need to any time soon, but will do so when the time comes!

I can absolutely recommend Dan for repair, virus removal and otherwise complete scrub of my Apple…read moreMac, IPad, and IPhone hack from scammers who compromised my apple system. Dan is an outstanding tecnnician, who came in with best price for the service. He has restored our peace of mind.