Fast and efficient. He handled the problem over the phone. Amazing. Thanks, Felix…read more Fast and efficient. He handled the problem over the phone. Amazing. Thanks, Felix

They pretend to know what they are talking about and treat you like you wouldn't understand while…read morelying to you. I really had my hopes up when I brought my three devices there but ended up choosing to not let them work on the device after them quoting me almost $1,000 without guaranteeing I would even get one working device in the end. Also lied about being able to test a battery stating that it's impossible to test a proprietary battery which is just hilariously false.

I was having trouble re-installing Office 365 (specifically Outlook) on my new PC laptop. All the…read moreother products installed seamlessly. Despite numerous attempts (and diagnosis time/effort), Outlook just refused to connect up with my email server (Google). I used Yelp, rather than the 800 number (which reportedly is slow in responding). Well a Yelp inquiry wasn't much faster as I didn't get a response for a day and one half. The good news is that Ken got back to me and things went well after that. We set up a remote access day and time. The remote access works really well and he was able to figure out a couple of details that were blocking the connection (cached incorrect credentials, Google Access issue, Registry issue and 7 unneeded and worthless .OST files). He even suggested a better virus protection software product along with improved Ad Blocker software. I am very pleased with the knowledge and support of Ken. They charge for a minimum of one hour and he had me working in 40 minutes. He told me that if I have another issue, I can use the remaining 20 minutes of help.

I am eternally grateful to Yoga Bear for recovering my photos. I stupidly accidentally formatted my…read moreexternal hard drive with Time Machine and lost 15 years' worth of photos. I had taken it to a competing repair shop and they said my drive was unrecoverable. But clearly they did not have the knowledge that Yoga Bear has. Theo recovered the vast majority of my files. He was communicative, friendly, and so helpful! I couldn't be more pleased with the service and expertise I was provided. I will 100% turn to Yoga Bear for any future tech mishaps and will be referring all my friends! Thank you guys!!!!!

While on a business trip, my laptop was water damaged, and I needed a bunch of family photos and…read morefiles recovered from it. We worked out a time that we were both free, and they picked up my laptop and were very transparent during the entire process. A new external drive was included in the price, where my old files and even deleted files were transferred into and dropped back to my house. The files we got back were priceless. I couldn't even imagine if I had tossed the laptop, thinking it was water damaged, and lost all the pictures and videos on it.

They start out with a low estimate, but when they get the product to recover the data (pictures),…read morethe price jumps tenfold. When I declined and asked to have it sent back to me, the price suddenly dropped to a reasonable amount. The finished product was well done, and I am able to move the pictures to a new, safe location. This part of the process was worth the money. Their sales gimmicks, not so much. My first concern was when I dropped off the drive at a local "drop office." This business appeared to be a competitor and offered to do the work under the table. That was sort of creepy, and warning bells were going off in my head. Be careful what you send.

Always the best!!! Erik has helped me with a number of technology issues around my home. From…read morehelping me set up a smart home system to navigating the new Microsoft Outlook, he has been absolutely indispensable in keeping my systems up, running and completely hassle free!l Additionally, his pricing is competitive and an excellent value for the detailed services that he provides! Erik, thank you! I cannot appreciate you enough!!

We've used Eric for our personal and business computers for several years and he's amazing! He's…read moredone complete setup of computers and printers and repair work for us when needed. He responds quickly when we've had any problems, and has always been able to get us up and running quickly.

Dan came out today regarding an issue that I was having with my desk top computer. He performed a…read morecomplete inspection and made several great suggestions. And saved me considerable money compared to the other company that I had contacted. Can highly recommend Dan for your computer needs.

Very responsive - handled my issue quickly and professionally. Had a laptop from my deceased sister…read morethat I needed to access.

Had the tip of the charger break off in the charging port on my laptop and couldn't get it out…read more Took it to the Geek Squad at Best Buy and they told me they couldn't get it out and it would be $250-$300 to fix and they would have to outsource. Mostly they pushed me to buy a new computer. Took the computer to Jason at Patriot Computer Solutions and he just said "give me a day, $90 for the service and a new charger if I can do it, free if I can't fix it". A couple days later and it was fixed for $90. My wife is thrilled as she loves this laptop. Thank you Jason!! I highly recommend Patriot Computer Solutions for any of your computer needs.

I'm a small business supporter and advocate, but this one doesn't get my endorsement…read more No sign-in sheet, release or receipt, basically no record of leaving my laptop at the shop. Says he'll call later that afternoon. The next day, I had to call HIM. He tells me it needs a new motherboard (exactly what I told him when I dropped it off) and he can't have it done for another 2 weeks. Long story short, I paid $90 for someone to tell me what I already knew. No receipt, no diagnostic report, no formal recommendation, nothing. Just a text confirming the charge... Find somewhere else.

I originally was going to get my 2017 MacBook Air screen fixed but ended up purchasing a 2019…read moreMacBook Pro 13inch which came in super fast! I've had the computer for about 3 months now and still loving it! Very professional dudes working here. Great deals and inventory. I highly recommend

Seriously the best experience I've ever had buying an electronic, well maybe buying anything for…read morethat matter! I walked in, was greeted immediately, told him what I was looking for and my budget (was hoping to buy a used older gen iMac for my start up business. He sold me exactly what I needed and nothing more and I was in and out super fast! Next day I came to pick up my computer and again was greeted and received my computer right away. So incredibly happy with my purchase and the value I received and also to know I have a reliable and honest computer guy now! Thank you for being awesome

I am so completely unhappy with Iron Mountain! My company has had records stored since 1991- we no…read morelonger have an Account Rep to ask questions or go to directly for support. You guys raise our rates which seems like every 6 months and do this without notifying us. Your customer service line is an absolute joke, no one calls back in the "24-48 hour" timeline and your customer service team has nothing better to say when there's an issue other than "I'm sorry Ma'am this is all I can do". I've heard the spiels, expedited, emailing destruction, call you back, all just words to make the customer feel like you're accomplishing something when in reality you do not. I have literally been working on straightening out our IM mess since February and now it's mid July!! And for Christ sake GIVE CUSTOMER SERVICE REPS A PHONE NUMBER TO YOUR DESTRUCTION DEPARTMENT. Pretty stone age that one department can't communicate with another. Calling it a NIGHTMARE to deal with you guys is me being nice. We are taking our 1000+ boxes and leaving, after you charge us the ridiculous fees of course. I will be posting on every public media outlet possible to warn potential customers of how gut wrenching it is to do business with Iron Mountain. SOMETHING NEEDS TO CHANGE!!!

From the owner: Secure Shredding Services - Iron Mountain secure shredding services protect the privacy of your…read moreinformation by destroying paper records and documents, plastics, and media in a cost-efficient, safe, and compliant way. Records & Document Store - Secure offsite document storage. Records and information are the lifeblood of any organization. Safe and secure document storage is critical to compliance and business continuity.Document Scanning & Digital Services - Gain secure, collaborative access to your information. When you live in a hybrid world of paper and electronic information without a unified view of your information, you and your employees spend precious time searching for what you need. Vital Records Storage - With a strong local presence and nationwide coverage, we're the trusted partner for secure storage of vital records--protecting your irreplaceable assets with care and compliance. IT Asset Destruction Services - Our secure ITAD solution prioritizes your business' data security, sustainability and brand reputation. We'll help you destroy, recycle and/or remarket your retired IT equipment through a reliable, environmentally-friendly and compliant process. Our ITAD approach will help you reduce e-waste and retain maximum value from your end-of-life IT assets, including your computers, mobile phones, servers, hard drives and more.

I called Brian about an issue with my bfs laptop which he was using specifically doe music, he knew…read moreexactly what the issue was and assured that it was easy and that he could take care of it, no problem. He was available immediately, we dropped off the laptop and it was ready within a few hours as promised. The hard drive took a flop and it needed a new one, the price was extremely reasonable and Brian was efficient, professional and knowledgeable. Great customer service. Glad I found him through Yelp. Highly recommend!! Thanks again Brian!

We have been working from home lately due to the circumstances and it seem as though nothing on the…read morecomputer has been working correctly. We had Brian come out to diagnose the issue and he was knowledgeable, fast, and affordable. So much so that he got in conversation with our son and correctly addressed his issues with his computer and eventually came back for another appointment and built him a brand new computer. I am certain you will not find a better technician to fix/upgrade your computer. STOP READING AND CALL HIM ALREADY!

Dan was incredibly helpful in diagnosing my husband's laptop issue quickly and clearly. He provided…read morea detailed estimate that made it easy for us to decide whether the repair was worth the cost. Everything was handled smoothly through text and pictures, which made the process super convenient. I recommend Dan with full confidence for his professionalism, knowledge, and excellent service!

I had an amazing experience with Dan's Computer Repair…read more He was very quick to respond, and asked me a lot of good questions to get clarity on the issue I had reached out to him about initially-my laptop wasn't charging properly. He came and picked up the laptop so he could try to diagnose the issue. Well, after testing it and looking at it, he said there was nothing wrong. And the darn thing was charging for him! Doh! He promptly dropped my laptop back the next day and wasn't going to bill me because there was no issue to repair. But, given the efforts he had put in and the driving back and forth, it didn't feel right so I gave him something to say thanks because he absolutely deserved it. AND....not sure if he gave the thing a pep talk but my laptop has been working perfectly since then. Dan is professional, communicative and timely. All things I really appreciate in anyone, especially a vendor. His initial quote on the repair costs was also very reasonable and I appreciated that he said he would let me know if it would cost more than the quote and that he would get my approval before doing any repairs. I highly recommend reaching out to Dan to for help with any hardware or software issues you may be experiencing with your tech. Hopefully I won't need to any time soon, but will do so when the time comes!