Such a pleasure! The quality and efficiency of their process service is unmatched. I called them on a Monday afternoon to serve papers, and it was done first thing in the morning the following day! The process worked exactly as I needed- they provided updates, then answered all the questions I had, and remained very communicative throughout the whole process- they responded happily. I am grateful for the opportunity to work with such a professional team. read more

waited over a month to reach back out and let me know that they never even sent my order out for service of process. Very unprofessional and would not recommend them to anyone. read more

I ordered several documents for rush apostille service. The online process to upload docs and have them reviewed before sending originals was easy and chat with a live person was available throughout so there was no time delay due any questions that I needed them to answer. The docs were processed in one day with the final copies already being returned to me (thank you, Nancy!). A top quality, stress-free experience. I would use them again in a heartbeat for this and any other services they provide that I may need in the future. read more

I cannot recommend this service enough, since they are located in DC they have a HUGE time advantage to any other service you may need for apostille and translating documents. I did a LOT of research on other services and this one by far has the fastest and fairest rates - I am SO glad I went with them. Also, their response time is insanely fast which is very important when you're stressed about applying for a VISA (in my case). Thank you so much! read more

Don't even waste your time, energy and hard earned money. Strictly a money grab! They will never seriously attempt at appointed times but instead fit service in at their convenience, if they actually tried at all. GO TO THUMBTACK and request CreativeMDMom LLC who got my job done, first attempt. I wasted my money with these scammers and another local scammer called Judiciary Process (scammer too). YOU HAVE BEEN WARNED! YOU WANT PERSONAL ATTENTION WHERE PEOPLE CALL AND TALK AND STRATEGIZE, CALL CreativeMDMom LLC!!! I will share her name because she got the job done and only requested half down and other half once completed under $100. THATS HOW GOOD SHE IS WITH HER SERVICE!!!! read more

Do not use this company. Sent them documents to serve in a civil case, but they took my money and never served some of the documents I sent them, and demanded a second full charge to serve everything over again. Hopefully there are other options for service that do not use such dishonest tactics. read more

Excellent professional service for your document needs. Residing in Spain, I needed an Apostille and the friendly and efficient staff at One Source responded quickly and thoroughly to all my questions. The actual document arrived very quickly. Highly recommended! read more

Not good to work with. Avoid. They have a voicemail that is always full. No social skills and bad tempered. Do better.

I hired this process server to serve notice to the defendant and show proof of service to the court. they turned it into a shell game of false claims. it was apparent that the defendant had not been served. i asked them to serve notice to the the defendant. instead they tried to file proof of service on a case that had not been served. then they demanded that I pay both fees all over again to restart the process. this is not a misunderstanding, this is intentional fraud. if you have legal problems one source will compound them and the related expenses instead of helping resolve anything. One source is more problem than solution read more

I was moving to a new country and had to get an Apostille on my US birth certificate. I did not know exactly which day I would be flying so I instructed the representative to confer with me before sending the stamped document to which they agreed. Shortly thereafter, I was informed that the birth certificate had been stamped and we being sent to my new home by express mail, despite the fact that I would not be there for several days. When I reminded the responding representative that they had agree to ask me where to send it first, they said they would try to reroute the document back to the US and then send it to my desired location. During this time, responses to my emails were often delayed by more than two days and at one point I had to send multiple emails to get a response. The company failed to reroute the birth certificate and as a result, the birth certificate reached my new home before I did. Luckily my new roommate, who I had spoken to one or twice before she retrieved it. In short, the company reflected total negligence in the handling of a sensitive document. Furthermore, communications from them were sporadic and did reflected little to no care for the stress they had put me through or for correcting the error they had made. I am certain that there are customers who received better service than I did but in my opinion, based on on the service I received and the individuals from whom I received it, I cannot recommend this service to prospective customers. read more

If you want to pay about $250 for a Apostille to be done in a month, this place is perfect. Or send it directly to your state department to be done in about half the time for a few bucks I selected the 3 to 5 day service but the fine print said 4 to 14 business days not including mail time due to Covig of course read more

BY FAR the worst experience I been having with a company in this field. I need an Apostille of an FBI background check, in order to turn in into the embassy for a visa. Keep in mind embassy's only accept this document with a period of 3 months, after that the paper is worth less. When I paid for this service at One source process, I was informed at first that it would take 6-8 weeks. Once I contacted them on the 6 week, in order to receive an update on the service, as other companies do, I was treated very rude and given no update for a service I paid. Currently I'm on week 10, and still nothing at all. I contact them today in order to get a phone number or anything to know where my paper is, as I have two weeks to turn it in the embassy or all of this was for nothing and I was treated as you will see in the messages. What type of customer service is this? In the future I will definitely not use this company! read more

One Source Process - Process Servers Near Me - Washington, DC, District of Columbia

They claim to be open on Saturday morning, starting at 9 am. However, it's nearly 10 am and no one is responding to either phone number on their website (11 June 2022). Moreover, their message box is full and the phone disconnects the caller. Not a good sign from a company advertising expedited service. read more

I am a DC lawyer trying to serve the Registered Agent of a local hospital with a lawsuit. DC law requires in person service in order to be valid. This is basic DC law . Andrew Via filed an affidavit of service with the court that said he gave it to someone (not the RA) who would give it to her if he saw her. This is patently invalid on its face. So when I asked him to go back to properly serve the RA he got in a huff and argued that there would be an additional fee. So when I finally agreed to this extra fee for valid service , he claimed that he did not want to work with me! REALLY incompetent and NASTY as well. read more

They are so friendly and reliable. I paid for the rush service and it's just done like the next day. They answered my email so quick also. Highly recommended for everyone. I don't usually leave a review but I have to this time because of their professional service. read more

Even one star is too much. Half of these reviews must have been fake as this service in real life is slow in responce and when I have decided when two days have gone after the payment that I would rather do it myself they do not respond about the refund. Look like a scam to me. I will have to send an official letter to request that. read more

Very rude. I had questions about their service since their form was incapable of handling an apostile for multiple countries. The guy refused to answer my questions and continually told me to use their online form for a quote and instructions despite me explaining it wasn't sufficient. read more

I needed an Apostille of an FBI background check and found One Source Process through a google search. The process of submitting my document to them was seamless and the price was in-line with others in the market. This was an urgent request for me and given COVID the Dept of State is experiencing significant delays. Christine was patient and kind as I asked multiple times about my document and she never made me feel bad for checking in. My document came and they sent it to me promptly. Would use them again if needed- thank you! read more

Yes I got the apostle I needed... eventually and yes it was ' as advertised'. They did deliver everything to the letter and when received internationally it was accepted, thus 2 stars. However, if you are looking for warm friendly service, not their thing. Cut and dry and to the point - know what you are doing and what you want ahead of time and you'll get along just fine - read everything twice, it all makes sense to them but you need to make sure you understand all as no one will explain anything. DO NOT pay for anything extra like expedited anything - no one is in a hurry to do anything and it's everyone else's fault. No urgency - so if you need something right away, again, not the way to go. Even the expedited shipping that was paid for they had a guy slow walk it to Europe. 2 Months later, the 'expedited service' charges all stacked up and reality is I could have gotten this all done in the same time for 85% less. I got my forms, I'm moving forward. They do get it done, just manage your expectations - They are filling out your forms for cash and putting a stamp on an envelope not building rockets. Good luck. read more

Great place to get Apostilles from around the country. JP is a personable guy who is very attentive and diligent in his work. I recommend these guys if you need these specialized services. NOTE: I also want to make sure that future customers that need to mail their important documents to a service like this should ALWAYS USE FEDEX OR UPS, NOT THE POSTAL SERVICE. read more

I have used one source 2 times now and they have been amazing. They will keep you update on your apostile process. I had to have my birth certificate apostilled, translated and sent to Brazil. The service was very fast and the price was very reasonable. Thank you again! read more

Although I hope to not ever need these type of services again - if I ever did - it would absolutely be One Source. I had to have someone served and on the first attempt the person was not home. I asked for it to be done at 7AM the next day. I don't know if they staked out or what - but she got served at 4:32AM! To say I am beyond impressed would be an understatement. Brandon was quick and responsive to my excessive number of emails and calls (not to mention very patient with all of my questions and constant status checks). Thank you so much for making this stressful situation a little less stressful! Dominique read more

This company decided they were going to abruptly not serve for us any longer without giving us any reason why.

I am very pleased with this company!!! First of all I contacted many companies that provides apostile service. They gave me the lowest price compare to any other companies. $75 for each document, when others told me first doc is 250 and additional docs 100 each,... Time wise they were also fast and for International shipping they also charged the lowest price. Whenever I had any questions they were very professional and fast. I am very happy with service I got and would recommend them to anyone!!! read more

Brandon is the MAN!!!! So much stress off my shoulders after talking to him. I needed my birth certificate apolized by next week!!!!! It's been a hassle to say the least with the US government :) I searched the internet as a last ditch effort, and I came across One Source Process and Brandon. Brandon just took control and knew what he was talking about. I'm a business man and appreciate the ability to make things happen in the moment. LOVE IT! Brandon I know my order will be handled perfect because of YOU my friend. Thank you for being on the other end. read more

Fantastic service. Right from my first contact with One Source Process and John-Paul Hernandez, I was impressed with their customer service and efficiency in processing my request for an Apostille. There was great communication throughout the process and everything was completed within the deadlines promised. I am located outside the United States so I especially appreciated everything they did for me in keeping me informed and completing the job successfully. Thanks! read more

If I could give 0 stars, I would. I used the service of One Source to apostille my wife's death certificate. Although I was told the document was sent back to me and shows delivered by Federal Express, I never received them. This company requests documents be sent to them with a signature required, because of the nature and importance of the documents, they did not take the same precautions when mailing the documents back to the customer. Basically they said Fed Ex shows delivered, no signature required, so that's that. So I am out $250 with nothing to show for it. Terrible customer service. They guarantee 100% customer guarantee, but they have no intention of honoring it. read more

One Source Process is a team of dedicated, thorough individuals who get the job done -- no mater what. They dealt with a challenging set of circumstances and worked through them on our behalf. Latisha and David were who I worked with most and both are incredibly professional. I'd recommend, highly read more

This is a one or two person operation that is only good for the most basic service which you can probably get done on your own. You are better off googling the answers to your questions/concerns. I get a migraine just thinking about the number of ways the business can be improved e.g. its probably bad to not respond to emails about legal matters in a timely manner. AND respond with "Gosh I forgot.." when the client follows up. Don't waste your time and money. read more

This company is Great! I needed a document apostilled for a NY notary for use in Greece. It is more complicated with NY, but these guys (and women) knew exactly what to do. They handled my request quickly and professionally and were very friendly. I contacted a few other companies before finding One Source and the others were either way more expensive, seemed like they weren't sure of the process, or were unable to complete the task in less than 5 business days. With Once Source, I had my document the next day! I highly recommend this company. read more

Horrible company. Do not use this company if you need process service completed in a timely manner. We waited a month for a confirmation of service (a simple certified mailing service) only to be told the mailing was never completed because we did not pre-pay for the service (invoice was sent to us a month late). When we asked for an explanation the manager was disrespectful and rude. I'm sure they will go out of business soon as there is no possible way these unacceptable business practices are sustainable. read more

I am very dissatisfied with this service. I made clear of my needs. They sent part of the request via fedex and then charged me again for the remaining elements rather than sending them both at the same. Thanks to them, I am losing time and money. Furthermore, the timelines were longer than expected. If you require documents abroad, go elsewhere. read more

I'm the paralegal at a law firm in Northern Virginia and, just recently, we were put in a bind when we needed two parties served extremely last-minute. I reached out to Alex Grabowski and notified him that the service absolutely had to take place that night as the parties were only in town for one night at a venue in DC. Not only did he arrange for both summonses to be picked up from the courthouse that afternoon, he communicated with me via e-mail and told me exactly what the next steps would be. As soon as the parties were served that night, I received a confirmation e-mail which I was able to send to both my boss and our client. I also received a follow-up e-mail from Alex later that day notifying me that process had been effectuated and he e-mailed the affidavits to me shortly afterwards. Overall, both my boss and I are extremely happy with One Source Process. Alex was very friendly, patient, and helpful and, without hesitation, I would recommend One Source Process to anyone! Thank you again for all of your hard work! You have gained a client for life! read more

One of the best services I will recommend them to anyone that's trying to make sure they get important documents to the people that need to be served they knew exactly how to get the job done make sure you call them Asap read more

If you need any foreign documents notarized, this is the place! One Source Process is very efficient, organized, and provides excellent customer service. I would highly recommend as a notary for any international documents were you require an apostille notary. read more

I couldn't give them a zero.I needed my birth certificate apostilled to get married in another country. Before i purchased the service i asked if it could be there during the time i would be there because if not I would not need the service. They said yes and guarenteed the delivery on time and continued to take my payment. I went to Dominican Republic and it said it was delivered on my last day there but i called every place that fedex sends packages too and called fedex and they couldn't find my package anywhere. So the next day i had to return home on my plane without my certificate. They said it was placed on a van but on the app it said delivered and picked up but i never received my package because it did not make it in the time frame i requested. It has been 2 months and I still don't have my birth certificate. I still need my birth certificate to process the paperwork to try to bring my child's father to come to this country so he can help me raise our child. They refused to give me a refund even though they misplaced my papers. They told me i can pay more money to get a new birth certificate and they would do that one even though i have been getting charged international airtime everytime i have to call D.R. to look for my papers. I have to pay extra to have it sent back to America. I paid $275 for the fastest service to getting the worst service I have ever received from anyone ever. I would never get anything done with this company. read more

It's obvious that the owner of this company does not have a lot of experience in the legal field or in serving court documents. His attitude was rude and condescending when I asked simple questions, and the document was not served correctly, twice!! I ended up taking the papers to another company who served it the same day without a problem. My firm cannot afford mistakes, hard to believe this guy is still in business. read more

i use one source whenever i need things notarized. i used to get notaries done at my bank, but its hard to get there during the hours notary if offered. i decided to try one source and am happy with them. its super convenient, and they come to you so it saves me a lot of trouble. read more

Hired this company to obtain apostille on birth certificate, marriage certificate and divorce; sent scanned copies of all papers as requested. Sent to courier as requested, Received a note that daughters birth certificate was not ok for apostle and needed validation done first for additional $220.00 , I said okay and scanned copies of notarized letters that I was now being asked for. A day after courier signed for fedex with all forms I received a voicemail stating he had no ides what he should be doing with the forms and he "thinks" I sent them to the wrong person. Brandon the owner of One Source Process calls me the following day stating they were unable to get the birth certificate issued and I needed to rewrite permission for courier. he emailed this also and was away. I requested forms be sent back immediately and they were mailed next day mail as requested. Next I called Office of Treasury and Revenue to ask why they would not accept the birth certificate I had as it was signed by a state registrar not county, in addition was same person who signed marriage certificate. They said they would accept as is. I drove there got appostille on all three original certificates. One Source Process (Brandon Yokishuma refuses to refund money stating he sent the courier to get certificate and had expenses that had to be paid....for what a mistake on his part? It is my opinion that this person was looking for a way to increase the already hefty charge of $300 to $520 for a job that cost $120 (expedited next day. Please go anywhere else but this location for your needs as Brandon surely needs to brush up on requirements for apostille in NJ read more

If you need to ensure documents are received on time, do not use One Source Process. I engaged them for 1-3 business day Apostille service in VA after their employee assured me that my documents would ship w/in 24 hours of receipt. When I followed up, I was told by another employee that I signed up for 1-3 business days and to not expect anything more, despite what I had been told, and to let them do their jobs. I had scheduled attorneys/buyers outside of the country based on original turn around time given by first employee. Second employee showed no concern for my timing issues. Said what do you want me to say and asked that I not hound them for status updates. I then adjusted attorneys/buyer schedule based on the 1-3 business days. The agent they used in Richmond for my Apostille, dropped the ball several times stating State Commission closed early, fedex delivered to wrong address, etc. I verified w/ State Commission and FedEx that agents statements were not true. Document finally shipped 4 business days later, a day past the service I had paid for. I was given a $45 credit despite the financial hardship caused in having to reschedule attorneys and buyer flying internationally because document did not ship w/in 1-3 business days. Horrible customer service. DO NOT RECOMMEND. read more