Had a great time visiting this card shop while shopping in this Santa Clara plaza! It's a medium…read moresized shop with lots of merchandise from boxes, video games and cards from sports, pokemon, and one piece! It's a clean shop with lots of merchandise protected by glass windows and neatly labeled with the price. It's a bit on the higher side from card shops I've been to. It's fun to see families enjoy pokemon with their kids! It's so cool to interact with other pokemon fans who are passionate about collecting.

I had a pretty frustrating experience at GameTime Hobby Shop. I came in to trade some Pokémon cards…read morefor store credit so I could pick up an F1 Topps hobby box. When I first walked in, the box was clearly marked at $359.99. I went to the counter, and to be fair, the employee was helpful and gave me a reasonable offer of $365 in store credit, which I agreed to. No issues there. But when we walked over to grab the hobby box, the price had suddenly jumped to $510.99. That's a huge difference, and it happened while I was literally in the store. When I pointed it out, I was told they were "updating prices" and that they could only honor the original price if I had taken a picture of it. That's not how you run a business. Changing prices during store hours--especially while a customer is actively making a purchase--is unprofessional and unfair. Expecting customers to take pictures of price tags just in case they change minutes later is ridiculous. I understand prices fluctuate, especially in collectibles, but updates like that should be handled before opening or after closing--not in the middle of a transaction. This experience left a bad impression, and I'd be cautious about doing business here again.

Previously went to their other location, which I assume is the first and was recommended to go to…read morethis one if I wanted to get repairs done to consoles I had. Which is exactly what I did. Brought in my old GBA SP which had a busted screen, I've watched videos on how to fix it, but wanted to also swap out the shell. So after countless videos of people saying the trickest part is the hinges, I figured it was best left for the professionals. I also wanted to mod the GBA SP charging port to a USB-C but with Eli's insight, replacing the screen with an IPS and upgrade to USB-C it would probably be better to just buy an entirely new Modded GBA SP. So I just stuck with the shell swap and new IPS screen. We ordered the parts from Ebay as he showed me what was available on 3/28/2026 and called me 4/9/2026 to let me know it was ready for pick up so roughly a 3 week turn around since he had to wait for the parts to be delivered. Finally had it back in my hands and it was beautiful, 15 settings on the brightness and it opened and close with those satisfying clicks the OEM came in. Couldn't be happier, I will say the buttons do rotate when I'm gaming a little too hard, but nothing like rotating them back into their place fixes it. As for the shop itself, BEAUTIFULY CLEAN, it's spotless and they really make this place feel like gamer heaven. All the games in the store were in their respective locations and you had no issues finding what you wanted. (Unless it was in a container with no label)

These guys are scammers. Offered me $27 (a $20 game trade + tax and $5 in cash) for 6 games. They…read moredidn't say anything about a buyback rate, just checked if one of the games was real, and then glanced over the other games and made the offer without checking their prices online at all. They're selling some of their games at both locations for 2x eBay prices. The games I brought in can be found used online (GameStop and eBay) for a total of $150+. Not worth your time if you're looking for a fair deal on either a trade or even just a regular purchase.

Dropped by with my brother for the first time to check this place out and I was shocked and how…read morehuge their selection of games was. The pricing was pretty damn good too! I didn't have much time to really check everything out or pick anything up but wow, definitely a hidden gem in Santa Clara. They've got almost every console and a huge HUGE selection of games. The staff here was super friendly and welcoming as well, and answered any questions we had regarding their stock/selection. I'm definitely swinging by again really soon. Been itching to buy a gameboy and they've got quite the selection.

Great customer service, big selection and great prices! Bought a couple GameCube stuff and couldn't…read morebe happier!

Had a fantastic collection of retro games, consoles, and games/anime memorabilia. The big draw for…read moreme however was the selection of Japanese arcade games, including WACCA my personal favourite. These were all in excellent condition and with the latest updates. Staff were always friendly and helpful. I was extremely sad to hear of the The Retro Fix II's closure, and wish all the staff the best of luck moving forward.

Bought a "refurbished" DS here for my kid's Christmas present here Dec. 2025 (and a bunch of other…read morevintage consoles and games over the years). Seemed to work fine to me, but my kid found a problem with the contrast and/or screen when he tried to play Christmas morning. We took it back to the location on Campbell Ave where I bought it. Showed the manager/owner and provided receipts. He said they would fix the DS because it was sold "refurbished." He said it would be ready in a few weeks, after the new year, and took my contact into. Never heard back. Called the store after the first month came and went. No answer. Months go by and my kid keeps asking about it. I keep calling the location but then I read on their instagram that the shop is permanently closed. But they they're still doing business online. So I reach out to their instagram and email the address on their Shopify, where in fact they are now selling a metallic blue DS, just like the one I bought in December! Still no reply. Hope to hear back now that I'm posting about this problem.

My favorite game shop this side of the galaxy and I've been to them all. They have the biggest…read moreselection and fair prices. The folks there are also very knowledgeable and fun to chat with. I often find myself coming here when I'm sad cause it always cheers me up. At least once a month, I'll bring my kids here. We'll visit the shop and then grab some lunch and boba afterwards. Can't recommend this place enough. Just ask any local gamer, they'll tell you the same. A must see if you are visiting from out of town.

If you want the closest thing to an authentic Japanese Super Potato experience, Gameshop Downstairs…read moreis the place to go to. The interior aesthetic completely reminds me of visiting game shops in Japan. They have vintage games, consoles, and collectables from all sorts of eras (Vectrex, anyone?). Things I've seen in the shop: - VHS tapes / Laserdiscs from popular anime and western films at the time - Lots of old Macintosh / Apple II computers - PC games from the 80s and 90s - 70s-2000s era consoles and video games, this also includes Japanese variants as well and also arcade boards such as the Neo Geo MVS - Pokemon and Yu-gi-oh cards - Lots of collectors editions of consoles and video games Staff is really friendly and extremely helpful, and it's clear that they have a passion for this stuff as well!

Very knowledgeable and Dope collective and distributer of comics and Gamez …read more Feel free to visit if your a fan collector or a _________ , Supervillain . No capes allowed P.S. Athello Gamez and fam

Came in to pick up some comics, I knew exactly what I was going for. I was shopping for a grand…read moretotal of 14 minutes. See photo attached. The cashier in the green was helping out this one customer for over 12 minutes. There was a guy in front of me who eventually got out of line because he was tired of waiting. I eventually got tired of waiting, either get your stuff together and know what your system is or get off the cashier line. There should be no reason why I should be taking that much time to bring up a customer.

I moved from Sacramento to Santa Clara recently for work. This store has the largest space I've…read moreseen for players in Santa Clara (from what I've seen) whether it's tabletop or to play a card game. I came in an hour before closing. As soon as I walked in, I was immediately greeted. They asked if I was looking for anything and was shown to the card sleeve section. I've been to multiple stores that specialize in cards. Why was this the ONLY place where I found a large assortment of card sleeves for players!! Lol I met Anna(?) or Ann, and customer service was amazing, gave all information I was asking for, and showed me the weekly schedule. I am more of a mega competitive player (but not a sore winner ;-)), so I wanted to know what their schedule looked like, what is their most supported game, etc. I believe this is a more chill, casual, friendlies kind of vibe (not a bad thing at all), and I'd be open to doing more drafts or pre-release kits or something. Hoping to bring in my coworkers and friends! I can tell that they care very much about making sure they can support their community and create an inclusive and healthy space. Masks are not a big deal for me, they're effective especially nowadays with allergies, new viruses, whatever lol Lots of different card games in stock and tabletop games for rent, a cute dog and a big space for players.. but what really made things great was speaking with Al about Witch Hat Atelier. I've been to a lot of comic book stores, and I'll see the "Favorite Picks", but that's about it. Al and I talked about it, we went through the art, explained the intro, and it really brought me in. Al's passion for stories really made me want to look at this series. I didn't buy it, but I can honestly say that I'd love to come back to the store to find out what the next big thing is Al will share with me. I can sense that these folks are passionate, accommodating, and personable. Hoping for further successes!

What an absolute wonderful shop! We're saw our kids don't get to grow up with memories of visiting…read morethe toys r us, but Ana and the team here at Illusive Comic & Games are just the best! This place transports you to all the various fandoms. It's easy for my kids to get lost in the many aisles of comic books and graphic novels. Today they featured a young photographer who was showcasing his incredible talents! We were thrilled to meet the photographer and even had the opportunity to purchase one of his prints! Love this shop and how they make it so easy to support small business!

I appreciate the rising number of anime stores showing up in the Bay Area. I always have a fun time…read morebrowsing these types of stores for the figures, keychains, and other merchandise. They tend to focus on the most popular anime obviously (think One Piece, Demon Slayer, My Hero Academia, etc.). I haven't bought anything recently because I'm particular about the blind boxes that I buy and I haven't seen anything I really liked yet, but I will always stop by the store and get my anime fix. They also have some shirts in the back as well.

I am far removed from being a teen but came here since I was looking for a gift for one. There were…read moresome very interesting anime related items and fun tshirts. Cool store overall.

I started collecting Pokémon cards around 6-7 weeks ago and CardArt has been such a safe,…read morewelcoming, and warm space where I can go to organize my binders and grow my collection. It can get very busy in the evenings after people get off work and due to playing card events, but looking past that, I think it comes to show that it's a space for community to come together to enjoy and appreciate Pokémon cards, Magic, Yu-gi-oh, etc together! I have asked the staff numerous questions about cards in general because I was coming into the hobby without very much knowledge, but they have been so patient and kind. The card values are also competitive and affordable - great place to visit to get yourself specific single cards for your collection. they also have lots of cute trinkets and knick knacks to peruse through as well. I got a really cute Miffy license plate frame from here as well. Anyway, great space, thank you for being here and being a part of my recent quiet time routine. Can't wait to see the space grow and change in the coming years too.

lol so my GF is the one that got me back into this and now that we have adult money. Time to go…read morecrazy the right way. Came here on a Sunday in the afternoon as I had open some packs the other day and realize I need sleeves and some kind of protector. When I walked in there was a whole group of people playing card games, not sure what but an insane view for me seeing this many people in a store. Anyways, went straight for the Pokemon card area and looked for what I needed. Originally needed a binder but I saw a card holder and some maroon sleeves, so I went with that for now until I find something I like. Wasn't sure where the cashier was as it seemed like I could go up to any of them. But they were also casually talking to customers. So it discouraged me a little bit since I didn't want to disturb them. But as soon as one person looked like they were free I swooped right in. Transaction was effortless and I was on my way, on my way out too I saw a Bulbasaur shrine and thought that was pretty cool. So when does Charmander get one LOL

The manager at this location is the only manager out of all the locations in the local area of the…read moreSouth Bay Area that actually limits the amount per person and regulates the drops to where there's no issues or confrontation. If you have kids I'd suggest this location to go too if your looking to score items for your kids and even working with a store you can rely on their word! The prices here are also fair and they're doing their best to fight against resellers, the prices are fair and honestly if your looking for current items and not past this is a great place to get the new drops.

In the last five years I have watched nearly every GameStop in my area close. By 2025 only three…read morelocations were left and it genuinely saddens me to see this Saratoga store close its doors. It was easily one of the better GameStop locations in Silicon Valley. As an action figure collector this store consistently stood out. While the selection was not massive there was always variety and more often than not I would find something I was actually looking for. Sometimes the hardest to find figure was just sitting there on the peg waiting for me. I cannot say the same for the other nearby locations. Fun fact I live right across from the GameStop at Great Mall. The staff there is friendly and they almost never have anything in stock. I might get lucky two or three times a year. Because of that I would gladly make the drive to Saratoga instead. The staff here was always friendly and the store had that slightly overstocked feel that collectors appreciate. It may not have had the latest and greatest every time but there was always something worth browsing. Value wise, with the price of everything going up in figures especially I don't see this trend ending of closures That is why it pains me to see this location close its doors.