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    Dude is an asshole! And wouldn't attempt a return

    Complete waste of f$$kin time! This stuff doesn't work shitty service. Have bought two pre owned counsels neither work, 1 st time couldn't return cause the couldn't scaner couldn't scan my reciept, months later I buy a different counsel also broken 2nd time supposedly couldn't return it because there system isn't working, what a joke. he wouldn't even try to scan the receipt to attempt a return, piece of crap.

    Prismatic ETB

    I came in for the Prismatic ETB drop with my girlfriend and honestly didn't know what to expect--these things can get chaotic fast. But this GameStop location really had their act together. The manager Ross was organized, friendly, and made sure the line moved efficiently without any confusion or frustration. He took his time to greet everyone and assure everyone that he was going to distribute all of the Pokémon drop evenly and made sure everyone got something that waited I line. The manager (Ross, who mind you, was by himself for over 250+ customers in line) kept everyone informed and calm, which made a big difference. Props to the team for handling a high-demand release like pros. Walked out with exactly what I came for, and honestly, it made my day. In a world where drops can feel like a battle royale, this GameStop ran it like a championship team. If you're hunting a hot release, this is the store you want to camp at. Thanks again, Ross!

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    7 months ago

    Shoutout to Neven! Chill guy that was super friendly and patient. Most pleasant GameStop experiences I've had

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    The store manager, Ross, is so helpful and friendly! He always gives us the best service everytime we visit this store.

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    9 months ago

    the owner is very unprofessional. they don't do trade ins and they don't want to sell anything. it's amazing they're still in business

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    Page 1 of 3

    Ask the Community - GameStop

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    The Retro Fix II TURBO - Business info

    The Retro Fix II TURBO

    4.3(68 reviews)
    2.6 mi

    Had a fantastic collection of retro games, consoles, and games/anime memorabilia. The big draw for…read moreme however was the selection of Japanese arcade games, including WACCA my personal favourite. These were all in excellent condition and with the latest updates. Staff were always friendly and helpful. I was extremely sad to hear of the The Retro Fix II's closure, and wish all the staff the best of luck moving forward.

    Bought a "refurbished" DS here for my kid's Christmas present here Dec. 2025 (and a bunch of other…read morevintage consoles and games over the years). Seemed to work fine to me, but my kid found a problem with the contrast and/or screen when he tried to play Christmas morning. We took it back to the location on Campbell Ave where I bought it. Showed the manager/owner and provided receipts. He said they would fix the DS because it was sold "refurbished." He said it would be ready in a few weeks, after the new year, and took my contact into. Never heard back. Called the store after the first month came and went. No answer. Months go by and my kid keeps asking about it. I keep calling the location but then I read on their instagram that the shop is permanently closed. But they they're still doing business online. So I reach out to their instagram and email the address on their Shopify, where in fact they are now selling a metallic blue DS, just like the one I bought in December! Still no reply. Hope to hear back now that I'm posting about this problem.

    Photos
    The Retro Fix II TURBO - Video Games

    Video Games

    The Retro Fix II TURBO - Video Games

    Video Games

    The Retro Fix II TURBO - Video Games

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    Video Games

    GameTime Hobby Shop - Inside of the shop

    GameTime Hobby Shop

    4.0(35 reviews)
    4.1 mi

    Had a great time visiting this card shop while shopping in this Santa Clara plaza! It's a medium…read moresized shop with lots of merchandise from boxes, video games and cards from sports, pokemon, and one piece! It's a clean shop with lots of merchandise protected by glass windows and neatly labeled with the price. It's a bit on the higher side from card shops I've been to. It's fun to see families enjoy pokemon with their kids! It's so cool to interact with other pokemon fans who are passionate about collecting.

    I had a pretty frustrating experience at GameTime Hobby Shop. I came in to trade some Pokémon cards…read morefor store credit so I could pick up an F1 Topps hobby box. When I first walked in, the box was clearly marked at $359.99. I went to the counter, and to be fair, the employee was helpful and gave me a reasonable offer of $365 in store credit, which I agreed to. No issues there. But when we walked over to grab the hobby box, the price had suddenly jumped to $510.99. That's a huge difference, and it happened while I was literally in the store. When I pointed it out, I was told they were "updating prices" and that they could only honor the original price if I had taken a picture of it. That's not how you run a business. Changing prices during store hours--especially while a customer is actively making a purchase--is unprofessional and unfair. Expecting customers to take pictures of price tags just in case they change minutes later is ridiculous. I understand prices fluctuate, especially in collectibles, but updates like that should be handled before opening or after closing--not in the middle of a transaction. This experience left a bad impression, and I'd be cautious about doing business here again.

    Photos
    GameTime Hobby Shop - Inside of the shop

    Inside of the shop

    GameTime Hobby Shop
    GameTime Hobby Shop

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    Save N Continue

    Save N Continue

    4.2(13 reviews)
    4.2 mi

    Previously went to their other location, which I assume is the first and was recommended to go to…read morethis one if I wanted to get repairs done to consoles I had. Which is exactly what I did. Brought in my old GBA SP which had a busted screen, I've watched videos on how to fix it, but wanted to also swap out the shell. So after countless videos of people saying the trickest part is the hinges, I figured it was best left for the professionals. I also wanted to mod the GBA SP charging port to a USB-C but with Eli's insight, replacing the screen with an IPS and upgrade to USB-C it would probably be better to just buy an entirely new Modded GBA SP. So I just stuck with the shell swap and new IPS screen. We ordered the parts from Ebay as he showed me what was available on 3/28/2026 and called me 4/9/2026 to let me know it was ready for pick up so roughly a 3 week turn around since he had to wait for the parts to be delivered. Finally had it back in my hands and it was beautiful, 15 settings on the brightness and it opened and close with those satisfying clicks the OEM came in. Couldn't be happier, I will say the buttons do rotate when I'm gaming a little too hard, but nothing like rotating them back into their place fixes it. As for the shop itself, BEAUTIFULY CLEAN, it's spotless and they really make this place feel like gamer heaven. All the games in the store were in their respective locations and you had no issues finding what you wanted. (Unless it was in a container with no label)

    These guys are scammers. Offered me $27 (a $20 game trade + tax and $5 in cash) for 6 games. They…read moredidn't say anything about a buyback rate, just checked if one of the games was real, and then glanced over the other games and made the offer without checking their prices online at all. They're selling some of their games at both locations for 2x eBay prices. The games I brought in can be found used online (GameStop and eBay) for a total of $150+. Not worth your time if you're looking for a fair deal on either a trade or even just a regular purchase.

    Photos
    Save N Continue
    Save N Continue
    Save N Continue

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    Illusive Comics & Games - Games

    Illusive Comics & Games

    4.4(314 reviews)
    2.1 mi
    $$

    I moved from Sacramento to Santa Clara recently for work. This store has the largest space I've…read moreseen for players in Santa Clara (from what I've seen) whether it's tabletop or to play a card game. I came in an hour before closing. As soon as I walked in, I was immediately greeted. They asked if I was looking for anything and was shown to the card sleeve section. I've been to multiple stores that specialize in cards. Why was this the ONLY place where I found a large assortment of card sleeves for players!! Lol I met Anna(?) or Ann, and customer service was amazing, gave all information I was asking for, and showed me the weekly schedule. I am more of a mega competitive player (but not a sore winner ;-)), so I wanted to know what their schedule looked like, what is their most supported game, etc. I believe this is a more chill, casual, friendlies kind of vibe (not a bad thing at all), and I'd be open to doing more drafts or pre-release kits or something. Hoping to bring in my coworkers and friends! I can tell that they care very much about making sure they can support their community and create an inclusive and healthy space. Masks are not a big deal for me, they're effective especially nowadays with allergies, new viruses, whatever lol Lots of different card games in stock and tabletop games for rent, a cute dog and a big space for players.. but what really made things great was speaking with Al about Witch Hat Atelier. I've been to a lot of comic book stores, and I'll see the "Favorite Picks", but that's about it. Al and I talked about it, we went through the art, explained the intro, and it really brought me in. Al's passion for stories really made me want to look at this series. I didn't buy it, but I can honestly say that I'd love to come back to the store to find out what the next big thing is Al will share with me. I can sense that these folks are passionate, accommodating, and personable. Hoping for further successes!

    What an absolute wonderful shop! We're saw our kids don't get to grow up with memories of visiting…read morethe toys r us, but Ana and the team here at Illusive Comic & Games are just the best! This place transports you to all the various fandoms. It's easy for my kids to get lost in the many aisles of comic books and graphic novels. Today they featured a young photographer who was showcasing his incredible talents! We were thrilled to meet the photographer and even had the opportunity to purchase one of his prints! Love this shop and how they make it so easy to support small business!

    Photos
    Illusive Comics & Games - Outside

    Outside

    Illusive Comics & Games - Books and comics

    Books and comics

    Illusive Comics & Games

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    CardArt - Bulbasaur Photo Wall

    CardArt

    4.3(53 reviews)
    4.7 mi
    Walk-ins welcome
    Free WiFi

    I started collecting Pokémon cards around 6-7 weeks ago and CardArt has been such a safe,…read morewelcoming, and warm space where I can go to organize my binders and grow my collection. It can get very busy in the evenings after people get off work and due to playing card events, but looking past that, I think it comes to show that it's a space for community to come together to enjoy and appreciate Pokémon cards, Magic, Yu-gi-oh, etc together! I have asked the staff numerous questions about cards in general because I was coming into the hobby without very much knowledge, but they have been so patient and kind. The card values are also competitive and affordable - great place to visit to get yourself specific single cards for your collection. they also have lots of cute trinkets and knick knacks to peruse through as well. I got a really cute Miffy license plate frame from here as well. Anyway, great space, thank you for being here and being a part of my recent quiet time routine. Can't wait to see the space grow and change in the coming years too.

    lol so my GF is the one that got me back into this and now that we have adult money. Time to go…read morecrazy the right way. Came here on a Sunday in the afternoon as I had open some packs the other day and realize I need sleeves and some kind of protector. When I walked in there was a whole group of people playing card games, not sure what but an insane view for me seeing this many people in a store. Anyways, went straight for the Pokemon card area and looked for what I needed. Originally needed a binder but I saw a card holder and some maroon sleeves, so I went with that for now until I find something I like. Wasn't sure where the cashier was as it seemed like I could go up to any of them. But they were also casually talking to customers. So it discouraged me a little bit since I didn't want to disturb them. But as soon as one person looked like they were free I swooped right in. Transaction was effortless and I was on my way, on my way out too I saw a Bulbasaur shrine and thought that was pretty cool. So when does Charmander get one LOL

    Photos
    CardArt
    CardArt
    CardArt

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    Recycle Bookstore - Lots to choose from

    Recycle Bookstore

    4.2(331 reviews)
    2.5 mi
    $$

    I could spend a whole day in this bookstore! This store carries so many different types of books,…read moreboth used and new. The selection was overwhelming. I stopped by on a Tuesday evening, and it wasn't overly busy. I meandered through the aisles and was blown away by the genres/styles/options. Whether you love mystery or memoirs or illustrated novels or fiction, there is a book for you at Recycle Bookstore. What's more, since they sell used books, there are so many options at an extremely affordable price. I was able to pick up a Spanish vocabulary book for less than $5! The service was unremarkable, which is exactly what I want from a bookstore. I was able to slowly check out all the books without any rush/pressure. There was so much cute merch in the store as well, ranging from tote bags to stickers. If you're looking for a book to read or even some fun souvenirs, check this spot out!

    I take back what I said!!…read more This store is a headache and a half. The buy backs on this store have gotten continually AWFUL throughout the years. I recently went with three large boxes of books, and got $4 cash back for everything. There was probably 50 - 70 books total. I remember going here as a kid, the charm, the cat, and now they don't even have a cat, and their service has gotten awful. Same goes for their Almaden location, too. TLDR: Not worth your time at all. Selection has gotten worse over time, too.

    Photos
    Recycle Bookstore
    Recycle Bookstore - Interior

    Interior

    Recycle Bookstore - Books on local history: Frontier village book

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    Books on local history: Frontier village book

    GameStop - videogamestores - Updated May 2026

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