They are fully open and running now which is the good news. The bad news is they do business in a fairly confusing way.
I'd sold pops to them before and everything went fine. But on my second visit, I brought in a larger lot of around 1.5k-2k worth of items. The person who was capable of buying the lot wasn't at the location after agreeing to the sale the day before on Instagram. That was fine not the biggest deal, I was asked to leave my items there so they could be inspected and I would be paid the cash part of our deal on Monday (this conversation took place on Thursday). None of that was discussed ahead of time.
Again I gave them the benefit of the doubt and left my items and filled out a slip (the person handling the transaction was on phone almost the whole time being instructed what to do as he seemed lost and was just helping out.)
I came back on Monday (the day we agreed to do the deal). I went in to finish my deal. I gave my name and waited as he checked out who I was. Once he checked my information, we went to complete the deal. The problem was, that I wanted cash as that was what we agreed on. They didn't have any physical cash, so I was forced to set up a separate banking app (Zelle, which is very official but also not something a retail front should be working through.)
They are decent people who mean well. The faults from what I see are that they overcharge customers (spent 100$ in-store credit on 2 packs of football cards, I found out were $6 online.) Most pops I had sold there last time were on the shelf and priced far higher than their current prices.
If you were looking for a shop to browse and sell some Funko collections, it's a great spot but be prepared to pay a "mall" premium far higher than going rates. If you're looking for cards, I'd look elsewhere or at least double-check online prices first to make sure their prices are in the realm of sanity. read more