I had an issue with a game (scratched up) I bought from another shop, Retro Rewind in Milpitas. The…read moreowner of that store, Shams, called this store to grant me a Playstation 1 disc resurfacing at no cost. I went in and told them Shams sent me for resurfacing. They took my game to the back, worked on my disc. Took a bit longer than expected but it was a little busy so I understood the wait. I received the disc and was impressed as it looked like it was brand new. Easy, quick and thorough resurfacing. 5 stars for the service and collaboration between two shops to help me get a problem fixed.

I had a pretty frustrating experience at GameTime Hobby Shop. I came in to trade some Pokémon cards…read morefor store credit so I could pick up an F1 Topps hobby box. When I first walked in, the box was clearly marked at $359.99. I went to the counter, and to be fair, the employee was helpful and gave me a reasonable offer of $365 in store credit, which I agreed to. No issues there. But when we walked over to grab the hobby box, the price had suddenly jumped to $510.99. That's a huge difference, and it happened while I was literally in the store. When I pointed it out, I was told they were "updating prices" and that they could only honor the original price if I had taken a picture of it. That's not how you run a business. Changing prices during store hours--especially while a customer is actively making a purchase--is unprofessional and unfair. Expecting customers to take pictures of price tags just in case they change minutes later is ridiculous. I understand prices fluctuate, especially in collectibles, but updates like that should be handled before opening or after closing--not in the middle of a transaction. This experience left a bad impression, and I'd be cautious about doing business here again.

Consistently good service and an excellent play space. I would say it has been the most stable of…read moregame stores I have encountered in my many years of visiting them. Staff is known and helpful.

Love coming to this store they have great service and good prices, huge selection of board games…read moreand cards! Always support local stores.

First off I wanna say that I'm a loyal buyer to this shop since 2022 and is what kept me in the…read morehobby even through this rough eighth grade year and I highly recommend that you visit to find kits your looking for or maybe just to browse. Believe me! I come from the Monterey Bay Area every other Sunday and I enjoy just browsing at times, it's that nice. The shop has a good variety of of gunpla, Figma/sh figuarts, other nick nacks like nippers and stickers, they even carry P-Bandai at times! They have a very vast collection of Hg's all the way from Gundam AGE to the newish GQuuuuuux series, though there's not as Mg's as Hg's their selection is still quite the treat! Their Rg's are spread a bit thin at the moment but that's honestly a problem from Bandai as they're not releasing that many Rg's now a days. And lastly of course the Pg's, I don't really remember which specific Pg's I saw but I know I saw at least 2 of them in their which is very nice . Their pricing is very nice as it stays close to the original Japanese price and if not it's maybe no more than a dollar increase. The staff there are also very nice and I love to have brief conversations with the (I believe is) owner of the shop about what's new or when they get a new shipment. This spot is a hidden Gem and I highly recommend going there if you're in town or have been simply considering if or if not to go. 10 out of 10 shop and it's a pleasure being able to grow up going to such a nice shop

The wife and I were walking around Japan town on Saturday and I poked my head into one of the…read morestores there looking for a new Gundam kit but there was only one. I asked the owner and he mentioned Tatsu hobby as it wasn't far away. First off, this place is kind of hard to find as it is in a completely nondescript industrial complex and far back from the street. There is no way you would just be driving around and come across this place, you have to be searching for it. Also the layout of the store is weird. You first enter into a small room with a couple of display cases, (nothing you can buy I think), with a small desk and a cash register to the right. There was a small man sitting there having a conversation with a person so I wasn't quite sure what to do. My first thought was, "This is it?" But then I noticed there is another room through a open door in the back, so I proceeded through. This is where the kits actually are. The main room is pretty cramped with a few shelves of kits and a table that 3 people were sitting eating at and having nerdy discussions. I wanted to ask a question but I wasn't sure if they worked there or not. I didn't really see that there was really any sort of organization to the store other than the Gundams pretty much seem to be along the rear of the room and other types of kits are near the front. My biggest gripe is that none of the boxes have a price sticker on them. You have to ask the guy up front. Lame. And the couple of kits I asked about were priced higher than other places I normally buy from like Newtype. I'll just stick with Newtype in Union City from now on. Unfortunately they are only open M-F but they do ship and I usually get my orders in a day or two. I wouldn't bother going to Tatsu again.

Please consider my ideas if you are monitoring Yelp. Create…read morea great window display to draw customers in. Lower shelf height and do not put stock near floor. Align shelves with lighting. Use bright LED tube lights to illuminate merchandise on shelves. Cfeate a small store layout as an example of a doable for newbies. - Woodland Scenics would be good since they come in N and HO. Fun to hear train sounds and see train signs. Let more natural light in. Engage with customers and use signage to direct them. Tell them why it's better to buy from you than online. Just my 2 cents!

My son and I have been in there twice. Since we don't have another shop in the area and we're…read moretrying to support brick and mortar shops. They don't have much in the way of O Gauge, which is the scale we run, but that's it my issue. They have plenty of items in other scales. My issue was the unkindness from both the man and women working there. If you know what you need and where to find it, you'll be fine. They don't seem to have the time or patience to answer questions. Even with no other customers in the store.

Love this store! The selection is amazing and the people kind and helpful. Everyone has been so…read moregenerous with their knowledge. Very well organized.

My boyfriend came in for some card sleeves. They had a good selection of colors and types. I asked…read morethem what the difference between the clear top loaders was and they were able to answer my question. They had other card accessories like the sorting box, deck boxes, etc

RC parts- trains, planes, cars…read more Family friendly and a fun hobby to get into. A lot of clearance items

Haven't been to this store since its location on Old Oakland Road. I really liked the Old Oakland…read moreRd location because it had tons of selection. Fast forward 25+ years later, and I'm now shopping for my son's RC car. Not as much as the old location, but customer service was good. Needed hex wheel adapters for my son's toy grade RC and the guy was able to get me a set that we took apart from the shop RC since they didn't have any brand new adapters in stock. Might have to take a trip to the other hobby shop that's close to this one to compare selection. . But overall, this shop wasn't too bad.

The energy here is IMMACULATE. Wonderful staff -- friendly, ridiculously knowledgeable, inclusive,…read moreand accommodating. Inventory is really thoughtful, they have a fantastic selection of anything a nerdy heart could desire. Definitely recommend. My fiance also comes here for MtG events, and he has nothing but glowing things to say about this place.

Very neat shop, I really liked it when I stopped by. The staff was very friendly, knowledgeable &…read moreengaged. Unfortunately I do not live near or I would stop by more often.

I appreciate the rising number of anime stores showing up in the Bay Area. I always have a fun time…read morebrowsing these types of stores for the figures, keychains, and other merchandise. They tend to focus on the most popular anime obviously (think One Piece, Demon Slayer, My Hero Academia, etc.). I haven't bought anything recently because I'm particular about the blind boxes that I buy and I haven't seen anything I really liked yet, but I will always stop by the store and get my anime fix. They also have some shirts in the back as well.

I am far removed from being a teen but came here since I was looking for a gift for one. There were…read moresome very interesting anime related items and fun tshirts. Cool store overall.

Love this place. Nothing beats going into a card store. This place is great. Today, Josh helped me…read moreout, great guy, knows his stuff. I came in today looking for 2024-25 NHL Upper Deck. Like everyone else, I am chasing Celebrini! They had 2 boxes left and Josh asked, you want the one facing the wall, might be good luck! Well, Josh is my mew good luck charm, I pulled a Celebrini Dazzlers in the last pack of the tin!! Thank you for the help today Josh and appreciate your good luck brother!! Not a bad haul and i still have to go through the rest!!

Awesome shop, and when I say it has EVERYTHING, it has EVERYTHING! The largest selection I've seen…read morein a long time. Friendly people and great environment. Check it out if you're in the area!

Randomly saw this place when on the way to get groceries…read more It's nice to finally find a place with a lot of pops to choose from both new and open boxes. I'm not a collector but I enjoy the pops. The staff are attentive and helpful. I was able to find a couple I like and bought them. I took a picture of the place and shared it to my family. They can't wait to check the place out.

Wanted to sell some pops to them, Called once they opened up and person on the phone said they're…read morenot taking any pops today yet on their IG story says "Also Buying All Day Today" Gotta be more specific.