Benny came the same day, diagnosed/fixed the problem in about 10 mins, didn't try to solicit me for…read moreanything I didn't want, and left and texted me the invoice. The first time he came to my house there was nothing wrong with my AC other than me running it too hard and needing to let it thaw and he didn't even charge me the service fee. Don't bother with the bigger chain companies. If you want your AC fixed quickly, at a fair price, and with no nonsense, just call Benny.

Highly recommend. Fair prices and fast service! They responded immediately and fixed only what…read moreneeded fixing on my furnace. We were back up and running in about an hour. Thanks Benny's, keep up the good work!

Outstanding Customer Service every one works with you. Day of job Alex and Jeff were fabulous…read more They let me watch them work I've always been fascinated with how things work. Mid Oct 2024 they moved my 3ton A/C unit over and further from house making it easier for me to keep clean. It's taken me some time to write this review as I'm still recovering from surgery. Come Spring or Fall I'm planning to renew my maintenance contract. They come out twice a year to check HVAC and clean everything up. Again outstanding Customer Service every one works with you. END RESULT very happy customer. Highly recommended!!!

This company is GREAT! After another company replaced my furnace and messed it up by miss matching…read morethe plenum size and furnace I got McHenry to do it. The other furnace was crap and only lasted a year before the blower failed (because of the pressure miss match caused by the plenum mismatch). They replaced the furnace with a good one, AND got it up off the floor like it SHOULD have been. In addition to correcting the plenum, they put a NEW and correct filter housing on it. That doesn't seem like a big thing except the prior company had some dummy install a filter housing with the screws facing IN to the slot where the filter sits making it a real pain to replace. So ya, I definitely recommend them.

Tom came to our home and recommended the perfect HVAC system for us. It has been over 1 year and…read morethe 2 system installed have performed flawlessly. We could not stay home during the installation. The team from Toms company was polite and professional. Upon returning that evening everything was clean and neat just as we left it.We use Tom and his company for regular service on our systems. His prices are fair and his service is impeccable. I refer Tom to all of our customers.

First off, let me say this review seems to apply to many businesses in this trade, but Climate…read moreControl Services is one I reached out for a repair quote. My AC went out a few weeks ago. An independent contractor diagnosed that my system didn't have any refrigerant left due to a leak in the evaporator coil. Since the coil was still under warranty, he recommended having this fixed by a manufacturer-certified company. Climate Control Systems was the closest, so I gave them a call. They had a tech in the area who they sent out. I was happy given 2 weeks of 90+ degree weather in the forecast. They charged one fixed fee for coming out and another one for diagnosing the issue. I was fine with that since those charges are common and I understood that they wanted to confirm the root cause before giving me a binding quote. The tech arrived within an hour, was friendly and knowledgeable, confirming the leak. He mentioned that this will be expensive since the refrigerant (R410a) I need has been replaced with a newer formula and therefore is now $192 per pound. Within an hour I had my quote from their office. $2,600, split evenly between labor and the refrigerant refill. In the meantime, I did some research and found out that the wholesale price for R410a is between $9 and $11 per pound, that's what Climate Control Services pays for it. I gladly rejected the quote. This is the 2nd time I had to replace the evaporator coil, exact same repair 2 years ago; it took the tech about 5h back then. Since parts are covered under warranty, all of the $2,600 minus $120 for the refrigerant, would go to Climate Control Services. This translates to roughly $500/h. I understand there is overhead running a business, but what infuriated me is the dishonesty of blaming a nonexistent price increase for the refrigerant to get to what they want to charge. In the end, another certified contractor got the job done for a little more than half what Climate Control Services quoted me. To my initial comment about the trade in general: on my hunt for a "non-insane" quote, I came across other contractors who charge even more for refrigerant. My advice, if your repair involves refrigerant refill or partially recharging your system, ask for the refrigerant price and you'll get a good idea of how ethical they are. I didn't give them 1 star because they were very responsive and the tech who came out was nice and knowledgeable. Other than that, hard pass for me.

I have been using Rick and Brian since moving to the area 4 years ago. They are always so…read morefriendly, kind, and helpful. I first needed a new AC on my 21 year old unit and then I have them come out for yearly maintenance. They are very reasonable with the charges and do such a good job. I cannot say enough. I would and do highly recommend them every time I get the chance. It is such a pleasure working with nice guys.

STAY AWAY.Charged $506.00 for one man 45 minutes to repair dripping pipe.Then Rick comes and makes…read moreout large bill.Im quadrapalegic and my room is right across from basement stairs but he wouldnt explain the charges to me.He took advantage of my 90% blind wife to write check.Bill says for parts $198 for air vent and$50 for 12" pipe to stop leak.Then charged 2 hours labor for 2 men when 1 man did complete job in 45 minutes.I looked up exact air vent from supply house for only $16 and he charged $198 for the part.This part just unscrews and screw new on in,maybe 1 minute.This is elder abuse.Rick wont answer calls or reply to messages.I do have photos to back up my complaint about this thief.Charges for labor and service call were outrageous.Very evil man.Stay away,do not trust this company.

This was the first time I hired Arctic Heating and Cooling and this was, by far, the most thorough…read morefurnace clean and check I've ever had! Alex, my technician, arrived on time and was very polite. He did all the safety checks, made some necessary adjustments and then, what really amazed me, was when he removed the entire blower and cleaned and vacuumed each blade...no one has ever done that before! I was really impressed! I'm very happy with the work that was done and will definitely be calling Arctic again for my heating and A/C maintenance! Truly 5 star service!

Arctic to the rescue. Furnace blower motor went out at 9:45 pm on the -12 degree day this winter…read moreand Jeff was able to get it up and running that night. Pricing was very fair for an emergency call. Overall just a great team over at Arctic.

Our air conditioner went out during the first hot week of the summer. I called 7 companies, and Rob…read moreand his crew were the only ones who could make it out same day. He was able to put a band aid on to get the unit working for another 24 hours, but ultimately we had to order a new AC. He quoted us (extremely reasonably) the very next morning, we ordered the unit and he (incredibly) was able to arrange for delivery and installation the next afternoon, saving us from melting in the 90+ degree. The service and craftsmanship was excellent - I highly recommend!!!

We've been having Rob service our furnace and a/c for 2 years now. Always professional, does…read moreamazing work, and will not try to make you pay for things you don't need. We've recommended Rob to friends and family who all rave about his work as well. If you need someone for your heating and a/c needs Rob is the man for the job.

Quick service and an honest quote and work. $1300 less than most quotes we got and he identified…read moreand upgraded the system when he identified an error in the original setup.

Was promised a carrier and received a Goodman furnace and air conditioner. Never put in my…read moredehumidifier and still owes $1200 for water restoration work done for the owner. No integrity !

We are extremely happy with the service we received from Gold Shield. They were able to come and…read moreupgrade our electrical panel soon after we called. Art did an initial consult, then Bryan Beltran (text said that's his name) and another man came and spent most of the day fixing our nearly 60 year old panel. They were respectful to us and our home, and did a great job. We called back because of a flickering kitchen light and Art came over to check everything. It was nothing wrong with their work we just need a new fixture- ours is probably 60 years old and probably went out with the upgrade because it's a new panel and old fixture. The charges were very reasonable. We'll definitely hire them for future needs.

For amazing and thorough heating and air conditioning service, I recommend Gold Shield Services!…read moreContact Art for assistance and you're in great hands! Difficult situations, especially problem solving are their specialty! A+Job!!!