Jeff showed up the same day as my call to inspect our furnace. He took the time to educate us on…read morehis findings and provided us with repair or replacement options. Jeff was very transparent with the options and scheduling from the beginning. He returned a few days later with a new unit and replaced our failed furnace. His team did a great job protecting our house to bring out the old and bring in the new unit. They did a great job cleaning up. You wouldn't even know they were there with the exception of the house being warm. Jeff stayed to make sure that the new furnace cycled properly before departing. We will be using AGM Heating and Cooling for all future HVAC needs. Thanks Jeff and the AGM Heating and Cooling Team!!!

i recently began living in a manufactured home in Marengo. They come with their own special needs…read more I was pleased with the crew that came out. The inspection and cleaning was performed professionally.. They were patient and answered my concerns intelligently. We will see them in the Spring for the A/C inspection and cleaning.

Phillips installed a new furnace for us and we are extremely happy! From beginning to end,…read moreeverything went smoothly. The owner, Pat, came out to give us an inspection and quote for the furnace. I never felt pressured to buy and she explained the whole process in detail. Pat was very professional, yet easy to talk to! Phillips also serviced my sister's furnace and again, the technician explained it all in easy to understand detail! We were referred to Phillips by our neighbors and we will do the same! Highly recommended!!!

We are happy repeat customers of Phillips Heating and Cooling. Been in our house for over 30 years…read moreand have used them twice for furnaces and once for AC. We went with our second American Standard furnace this fall. Never had an issue with the first furnace but at 19 years old... we chose to swap out to a newer unit sooner than later. Phillips Heating and Cooling - Honest. Reliable. CLEAN. Very fairly priced. Show up on time. Pat is great. She listens. Pat knows your local village codes. She gives you options on different HVAC systems, all depending on cost and what your house needs. From quote to permit to installation to final switch on, our new furnace is great. I would highly recommend this locally owned family business. THANKS, PHILLIPS!!!!

I used them with good results in the past (5 stars) but they appear to have been bought out by…read moreanother company that is trying to live off their reputation. I had a request from them to do an annual checkup. Since I knew them I scheduled this service. Turns out it was actually another company that was using their name. Another big company that is all about upselling and NOT local. I will avoid in the future.

Fast HONEST service!…read more Our furnace started making noises as we came out of the -30F Polar Vortex. Since we had a good experience with a humidifier repair a while back, we decided to give Hampshire Heating and Cooling another call. They came out on Monday afternoon, and everything seemed to check out OK. Bob, the tech, said that sometimes these things could be intermittent, but that they would come back if the problem happened again. Today the furnace was making the noise again. I made a quick video and sent it to them. When my wife came home at about 3PM, the furnace was making a loud buzzing sound, but was not putting out any heat. I called Hampshire Heating again, and they had Bob call me back to say he'd be out around 5:30. Bob found the problem quickly; we needed a new blower motor. Fortunately he came prepared with the proper part. He finished the repair, and was able to get us up and running quickly. Since he'd been out the day before, there was no additional trip charge. The cost of the blower motor was actually a bit less than we expected. We are very pleased that they could come out quickly, and get the unit fixed so we did not have to go a night without heat. We will definitely use them for our future HVAC needs.

Not an honest company, they charged 100 just for service call, then 260 to replace a thermostat…read morethat I provided. No new parts nothing else done. Extremely expensive

No way, I had them come out after hours so I get having to pay the $35 overtime charge. What they…read moredon't tell you is if the guy doesn't get it diagnosed within a half an hour they charge you half an hour or almost an extra $60! I'll say more about the quote that was given after the job is done by someone else. Let's just say he tried to take advantage of my need for heat.... and the guy that came out was from G and R Heating. Not who I thought I was calling.... there are too many other good companies to deal with this stuff. Find someone else. Update: another company did the job for less than half of what they quoted me! Jesus

Ryan, from Air First Maintenance, showed up within an hour! He was professional and polite, but…read morevery personable. He took about 30 minutes to clean out the cooling unit, replace a bad condenser, and educate me how to clean it in the future. Everything is GREAT now. Thank you, than you - a great experience.​

Afm installed and serviced my hvac unit for 30 yrs until it bit the dust. They just installed an…read moreall new unit at a reasonable cost and I look forward to many years of exemplary performance and service. Cannot say enough what a pleasure it was doing business with this company.

had a new system installed 2 years ago. worked great but was so loud! (as the new things are)…read more Jason came back several times with sound muffling equipment for outside unit and inside plumbing. so happy with all, two years later. will use again!

Overpriced and shady service with the main goal to sell new equipment instead of fixing the actual…read moreproblem. Called the business because of home A/C not cooling properly. The service technician that arrived started to offer a quote for new cooling AND heating system before even trying to identify the actual problem with my current system. I told him I may consider a quote but would prefer the problem fixed. He advised me that the system needs refrigerant at $189 per pound (10x the regular price available online) and it may take 2-3 pounds even no leak was detected anywhere and also recommended cleaning of ONLY the outside A/C coil. After the service allegedly performed and bill of over $600 there was no improvement in the A/C performance. The problems I have with their service: - The technician did not let me witness adding any refrigerant even he had a scale to measure the amount of refrigerant going in the system. Also left the tank unattended and connected to the system for quite some time telling me that's how it's charging which is not true! That leads me to suspect no refrigerant was added at all since there was zero improvement in the work of the A/C - The evaporator coil (inside the house) was not cleaned or inspected even I informed the technician the A/C was not serviced for some time. After educating myself watching few videos on the topic I discovered the evaporating coil was really dirty and cleaned it myself. That eventually solved the problem and my A/C is working properly now. I called the owner and notified him of the issue. Instead of him taking responsibility, he turned out extremely rude and even tried to intimidate me if I post a review for his company. I already filed a complaint with the BBB and planning to take the issue to small claims court if not adequately resolved.

The official e manager was unreliable did nog know what she was doing and wanted to charge me more…read morethan it should've cost to repair the air conditioning

i don't think they know what they are doing. I've spent the entire summer without a fully…read morefunctioning AC unit (that they "fixed" last summer by the way). While they attempted to fix it in June, they did not correct the issue and continue to come out and not fix the issue. I should also say the communication is terrible and they have not shown up several times, shown up at times different than what was scheduled and also did not communicate the time needed to do the work in advance. I've had a technician come and say he sees the issue and another technician come back and say he can't find the issue. I hired a different company to come and check their work and their technician found Premier didn't identify the correct issue (motor issue), didn't adjust the pressures correctly, didn't properly install the part they "fixed," and left an important filter off the unit without replacing or mentioning that it was not replaced. This company just seems to be incompetent and I cannot recommend anyone hiring them.

they are the BEST!! they came out on a Sunday for me and we're reasonable and very nice. Got my…read morefurnace working in less than an hour, and I found them very responsible. I would not hesitate to recommend them to anyone!

We are so pleased with the service that Always Air provides. They are professional, efficient and…read moreon time. Last but not least the customer service was great!