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On Store LA Abbot Kinney

4.1 (43 reviews)
Open 11:00 am - 7:00 pm

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Eugene O.

My wife and I walked into this store having never owned On brand shoes. My wife is very picky when it comes to what shoes she wears so I figured we were just going to browse a bit and walk out. In the end, we walked out with a couple of pairs of shoes because of the outstanding service Jose provided us. He was not only extremely nice and pleasant, but honest and helpful as well. My wife tried on a pair of Cloud 6s. Upon trying them on, she said that the laces felt tight. She asked Jose if they would loosen up over time. He said maybe a little. He then offered to replace the laces with something longer to hopefully alleviate the discomfort. He then left us temporarily to replace the laces. When he came back with shoes with new laces, my wife tried them on and stated that they feel a little loose now, but feel much better. At this point, she was going to buy the shoes as is, but Jose offered to replace them with medium length laces to ensure an even better fit. He left us to relace the shoes yet again. When he returned, my wife tried on the shoes and they were a perfect fit. The amount of time Jose spent with her to ensure she was 100% comfortable was impressive. Side note: I was really digging the service so while waiting, I got myself a pair of Cloud Runners. Being a Hoka guy, I hate to admit that these shoes are more comfortable than any of my Hokas. I regret not trying out On and coming to this store sooner.

OnTilt

Love this store. Always so clean and welcoming. Dia has always been kind and professional. She's the reason I come back to this store. Great employee! I recommend Dia and this store 200%!

Elisa G.

These are the most comfortable walking shoes and it's a great store in Venice, I've been to the one in New York and this is my first time in an On in California.

Shoe wall
Paul L.

Born in the Swiss Alps, this is the ON flagship and their only store in Los Angeles. The store sells shoes and apparel. They also have weekly run meets. I like the futuristic design of this store with sliding displays, a minimalist look, and a cool LED artwork entry. They sell every variety of ON footwear; however, only in limited colorways. We purchased a white tee for a birthday gift, and that friend loved it for its QUALITY material. We also tried some shoes but bought them online because they did not carry the colorway at the store.

ON Cloudmonster Hyper

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6 months ago

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1 year ago

I got it on at ON. Will return & buy more shoes. Store is a little crowded and could be laid out better, but overall a good experience.

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2 years ago

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1 year ago

Awesome service, fun store, great shoes. Needed to get some shoes and KT was helpful!

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2 years ago

Superb customer service. Staff is friendly and very knowledgeable. They were helpful in finding the best shoe for me. Thank you!

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3 years ago

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The customer service was exceptional, with knowledgeable and helpful staff providing a seamless and pleasant shopping experience.

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3 years ago

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Ask the Community - On Store LA Abbot Kinney

Review Highlights - On Store LA Abbot Kinney

Nearly ready to check out, he urged me to try on the Cloudmonster Hyper.

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Arbor Venice - Free Parking in the rear of the building.

Free Parking in the rear of the building.

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On Store LA Abbot Kinney - shoes - Updated May 2026

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