This is a review for their lead Tailor, Liam. Went in there…read moreto check out their new merchandise and ran into their lead Tailor, Liam, he is easy to deal with, super talented with the artwork and great at helping you come up with the best design. Whether it's a patch or custom placement, he'll make sure it looks perfect on your favorite Levi's piece.

Just stopped in to return (or repair) a pair of jeans because the zipper broke, expecting a quick…read moreresolution, especially because they have a large portion of the store dedicated to altering/tailoring jeans. I was greeted by an employee who said "sorry, we don't have the tools to fix that here" and told me that not only could I not return the jeans, but I had to call customer service to see if they'll allow this (manufacturing defect) to be returned or repaired, in which case I'd have to mail the jeans in. If this is Levi's return/repair policy for manufacturing defects, this is unfortunately the last time I'll be shopping with Levi's.

The best casual pieces. Super soft & cool graphics. Well…read moremade & worth their value. I wear on repeat & they remain looking amazing.

I accidentally ordered the wrong size bottoms and contacted customer service for help since I was…read moreleaving for a trip in just a few days. The support team responded within minutes via email, and I was able to travel to Europe comfortably in my sweatsuit. I genuinely look forward to ordering from Aviator Nation again.

Beautiful store - as expected from Mr.Owens. Always a pleasure to look through the items /…read morecollections. (Special Secret: end of season certain items are 50% off.) Just be careful outside... when it's dry it's super dusty, when it's wet that mud can be hazardous...

Stellar service, great selection of Ro items, and RO is consistently fresh and maintains and…read moreenhances its quality while maintaining price/value balance that is excellent. The staff is friendly, knowledgable and helpful. Beyond that, a visit to the location is more than mere shopping due to the design and layout of the store, which makes it a trip into a place of discovery and aesthetic pleasure. CHECK IT OUT

Wonderful experience today while shopping. The customer service was phenomenal and the employees…read morewere so attentive.

Next time you're thinking about spending $650 on a pair of shoes, take a look at these photos…read morefirst. This is the level of quality you can expect for that kind of money. This isn't normal wear and tear--it's simply poor craftsmanship and cheap materials. For a premium-priced product, this level of quality is completely unacceptable. I'm giving this one star only because there's no option to give zero. I expected far better quality and durability from a brand charging luxury prices.

I'm so glad that RL opened here in the CC Westfield mall…read more Today is the grand opening. Many of the spring collections are on display. I'm always a fan of RL, so sure I'm biased. If you are in the area, please stop by. Highly recommended!!

Was looking for some formal pants & I knew RL would have the options…read more A bit odd though... Upon entering it seemed abandoned. Not a single staff member was present until about 5 minutes in. This felt cold & ghostly for such a high-end brand. Waiting to try on pants, I noticed certain displays were rather messy - made me wonder if this location needs help? Although the store did not give me RL vibes (other than the clothes) - the gentleman that did help me was very kind & gracious.

Feels like hiring people who are at least courteous is a pretty low bar? Seems especially important…read morein a "luxury" setting.

In an age where the colorfastness of products should never need to be questioned for fairly pricy…read moreand ostensibly quality products, I recently washed a John Elliott burgundy sweatshirt that was gifted to me by a relative last Christmas. A white t-shirt happened to fall into the load, and when I pulled it from the dryer I was stunned to see--holding it up against another identical white t-shirt--that it had become a dingy shade of pink. While lights and darks don't get washed together as a rule, this now made me wonder how much the coloring of the JE sweatshirt had bled into other dark garments I had washed with it in the past and subtley changed their color, too. I think I'll give JE products a miss altogether in the future.

This Uniqlo location just opened up last Friday and is fairly large with a great selection (not to…read moremention there is plenty of free parking on the facility as well). I was extremely impressed with the level of customer service here. I came in today at 7:30pm to get my pants hemmed but forgot my receipt at home. They had a tailor who was set to leave at 8pm but were willing to give me until 7:45pm to get a picture of the receipt from my house mate. I barely made the cut-off but they processed the service, took my measurements and hemmed them by 8:40pm that same night. The staff was also very friendly and talkative as they saw me waiting to get the receipt. They could've easily told me to come back the next day but they were willing to make an exception for a customer. Huge shoutout to the staff and the great customer service for such a pleasant experience.

There's no place for someone to wait or sit anywhere while your spouse is shopping inside. I'm…read moreholding her things so cannot go outside either. I found one place to sit and was told I'm not allowed to sit. When I asked what I could do, the clerk had no answer.

1/26: Demna is out (gone to Gucci) and Pierpaolo Piccioli is in, ready to bring some refined…read moreluxury to this brand which (IMHO) had been bordering on street wear. The new look is a hit! For sure one of the prettiest stores on Rodeo Drive in Beverly Hills, Balenciaga still reigns as a luxury brand with an unmistakable, but usually subtle, "B" logo on bags and other stuff. You can tell the Balenciaga leather right away -- super soft and supple -- unlike other designer lines with stiffer material that may or may not even be leather anyway. I'm a fan of their jewelry, bags and shoes. Definitely worth saving up for one or two of these pieces per year. Sales staff here is not snooty in any way, actually just the opposite. I stopped in recently looking for a certain bag and my sales person found the exact bag, at a huge discount, on the shelf at Balenciaga outlet (Cabazon). One phone call and it was shipped to me the next day, free, from Palm Springs! At the Rodeo store, I was able to pick up a ring I haven't seen anywhere else, giving me permanent Balenciaga bragging rights. But I'm not bragger.

I've been visiting Balenciaga stores all over the US and this has got to be my…read moreFavorite location in terms of customer service and product availability. The only Con is how addictive this place is and how I've almost spent 5k at balenciaga in a month lol. So good but so baddd!