I had a great experience thanks to Russell. He was very friendly, patient, and knowledgeable. He…read moretook the time to listen to my preferences and made thoughtful suggestions. He never made me feel rushed and helped me find exactly what I was looking for. His friendly and professional attitude made the entire experience enjoyable and stress free. What really stood out was how patient and positive they were, making sure I felt confident and happy with my choices. It's rare to get such outstanding customer service. I would definitely recommend shopping here and hope to be helped by Russell again.

To be honest, the sellers. They are good employees and work hard but consider to add a bit of smile…read moreon face. That will look even cooler and snazzzier.

I had an extraordinary experience with Philip at this location. I usually do all my shopping…read moreonline, but while walking on Rodeo, the store's layout immediately caught my eye. From the moment I walked in, Philip greeted me with genuine warmth, grace, and professionalism. He was extremely knowledgeable about the products and took the time to help me find something I truly loved. I purchased a men's bag that I fell in love with. The color was one of a kind! Worth every penny! The entire experience felt effortless, welcoming, and first-class. Great vibes, beautiful store, and exceptional service. Thank you, Philip!

Came here for a men's card wallet and it was a great experience. Ahsia helped me pick out a great…read morewallet and the store was very clean and very big. I was in and out with the item I wanted. Overall a great experience and great customer service!

The undisputed king of Polo shirts…read more Been rocking these since College like it's the mid 2000's. Love the quality and timelessness of these shirts.

Want to thank Christian for her relentless help locating what we wanted to buy. She ended up…read morefinding it at the south coast plaza store. She had it sent to us!! Been a Lacoste customer forever. Love the classic look!! Ask for Christian, she is so awesome!

I've always walked past Louis Vuitton when checking out Rodeo Drive on day trips or extended…read morevacations to the area. It's one of the largest locations in the area and this time they had some decor/displays themed to the recent reissue of the Murakami collection from the early 00s. You can either make an appointment if you have a designated associate at the store or do a walk-in. The latter you'll need to get into a line and check in with an associate before entering. They then assign you someone to work with during your shopping period. The gentleman I was assigned to showed me all of the stock they had remaining for the Murakami collection, which was mostly accessories and a limited amount of apparel. I did try the swimwear on and liked the one piece more than the two piece swim. I had to pass though, due to them not having my size available in store. The associate kindly suggested I try ordering it online as I could try it and return all online orders. (In store sales are final or can be exchanged only.) In terms of parking, I like picking one of the public lots like the one by Crate and Barrel and walking.

Love Louis!! They have a great selection with the multiple floors to browse…read more Alexander is amazing to work with! He's very helpful when I just can't choose. He's friendly and always a pleasure! Everyone here is friendly.

Was looking for some formal pants & I knew RL would have the options…read more A bit odd though... Upon entering it seemed abandoned. Not a single staff member was present until about 5 minutes in. This felt cold & ghostly for such a high-end brand. Waiting to try on pants, I noticed certain displays were rather messy - made me wonder if this location needs help? Although the store did not give me RL vibes (other than the clothes) - the gentleman that did help me was very kind & gracious.

I'm so glad that RL opened here in the CC Westfield mall…read more Today is the grand opening. Many of the spring collections are on display. I'm always a fan of RL, so sure I'm biased. If you are in the area, please stop by. Highly recommended!!

No returns on shoes because of Covid? Unacceptable…read more Then when I email customer service it took almost a month to get a response so then it was too late to dispute with my card as the shipping time had already taken soooo long as it was.. Never support this place, go spend your money places that actually respect clients money & attempt to make things right. After saying there was nothing they could do they stopped slreaponding to my emails, this is mularkey

Great clothing, cool vibe....BUT unfortunately Tony, horribly aggressive and a bit condesending…read morewhen coming to solve "customer service" issue. Ordered a 300.00 sweatshirt, waited for delivery....never shows up and blames UPS/myself for issue and has a very uncomfortable conversation with me over the phone....sorry, Bro that it was 5 minutes before you leave on a Friday, but GUEST service is key in todays' economy and guarantee no further business from me or my pals....sorry to the owner that allows his/her reputation to be tarnished. Good luck! Not my vibe....

Hi Kith Team ! I…read morewant to take a moment of my time to express the following information. I typically used to visit Kith at their previous location in the basement, which was always great, but this new Sunset Boulevard store is truly a step up. Jessie, the manager, always makes me feel so welcome--she radiates a team-player energy and is such a fantastic leader for her staff. When I checked out, she took a moment to thank me as a loyal customer, which meant so much. Claire also went above and beyond--she kept me updated on the latest merchandise, kept me informed about the upcoming launch, and worked hard to reserve the pieces I wanted. Zay, who has helped me before, was just as wonderful, and Jacob, a manager usually working in the back, also went out of his way to make sure all my needs were met. Everyone in the store was incredibly nice, and the service was beyond top-notch. The store itself was immaculate, perfectly organized, and beautifully stocked. I will absolutely be continuing to shop here. Huge congratulations to Ronnie and the entire team--this is what exceptional shopping is all about!

Firstly I'm a KITH fanatic I shop religiously at the Malibu location with Usman. My wife and I just…read morewent on a spree at the Waikiki location last week. And today upon trying this sunset location I walked around the store finding items I liked but not a single employee asked if I needed any sizes. Everybody would look and walk the other direction to help other people. I refuse to spend money anywhere if I feel I'm not being treated correctly or if staff doesn't feel I'm worth their time or effort. NOT A SINGLE ONE OF YOU IS RONNIE FIEG you just work at the store you don't own it so maybe leave the pretentiousness at the door when you clock in to work for your hourly wage. Great selection of items but Very disappointing experience here will never come back. Hire real people not wanna be fashion influencers.

Worst Customer Service Ever!!!!…read more DO NOT COME HERE if you don't want to experience terrible service from people who clearly don't care and even get upset when you point out their mistakes. My husband and I arrived 15 minutes before closing, already knowing which shoes we wanted to see. A young male employee approached us and rudely asked what we needed. Despite his attitude, we politely asked to see the shoes. He returned with a box and said, "Here," but when my husband opened it, it was the wrong pair. My husband approached him and said, "Excuse me, we wanted to see this shoe," and the employee responded with, "IT'S THE SAME STYLE?!?!" My husband replied, "No, it's not," and showed him the difference. The employee then began to apologize, saying he didn't know. My husband told him that if he didn't want us there, he could've just said so, and if he didn't want to help, then he shouldn't have offered. This employee should not be working in customer service. We came in ready to buy three pairs, but because of the poor service, they lost our business--and earned this review instead. To the store manager: Please let this employee know that good service goes a long way. We've shopped here before and had a much better experience. This review isn't meant to bash the store, but to point out that the wrong employees can seriously damage the reputation of a small business.

The best place for work shoes, and everything else you need. Great service & selection! Came in and…read morefound exactly what I needed in less than 10 minutes.