Cancel

    Open app

    Search

    Aviator Nation

    3.1 (130 reviews)
    Open 10:00 am - 9:00 pm

    Aviator Nation Photos

    You might also consider

    Recommended Reviews - Aviator Nation

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Kimberley K.

    I have to share this because it genuinely made me laugh. I walked in and casually asked if there were any sales going on. They said no, which is totally fine. It's Abbot Kinney, not an outlet mall. I wasn't expecting discounts. I still wandered toward the back to browse, and another woman was doing the exact same thing, so clearly I'm not the only one who checks. Then I overheard one of the sales guys say to another employee, within earshot, "Why would we have any sales?" followed by laughter. And I thought... wow. Okay. That's not great salesmanship. It came off dismissive and inconsiderate. Talking about a customer like that while they're still in the store just isn't a good look. Maybe he was having a bad day. Who knows. But let's just say it like it is, that was totally uncool.

    Ray M.

    I ordered a few size XL items online. The items I wanted happened to be on sale, so I thought, "Why not?" When my items arrived a few weeks later, everything was size small. Thinking I had made a mistake, I checked my online order and discovered I had been sent the wrong size. How can they get this so wrong? We all make mistakes, so it was no big deal. I was going to visit Venice Beach and decided to take my merchandise to the Venice Beach AN store to exchange my items in person. The store is located on a stretch of trendy Abbot Kinney Ave. The store itself is lovely and well-maintained, with inventory displayed at every table, shelf, and counter. Customer service, on the other hand, was the reason for my one-star review. No one welcomed me, no one ever approached me while I browsed the store, nor was I so much as acknowledged while I walked down each aisle. This was a significant failure on the employees' part, as customer service is a considerable item in my book. I finally had an employee make contact with me when I approached the counter. I inquired about exchanging the small-sized items I had received in error. I was advised that to return any items, they would need to be approved by a manager. Believing that this young female employee did not hear my request, I made it clear that I was not trying to return anything but was solely seeking to exchange a few items for a larger size. Once again, I was advised that it would have to be approved. Ohh ok. I waited a few minutes, hoping this employee would speak to someone, but oddly, she never moved or spoke to anyone. After a few minutes, I asked, "Sooo, are you going to have my request or?? What are we doing??" The female employee replied, "Oh yes. It has been approved, but you can't receive the sale price, so you'll have to pay our current full price". WHAT! "First of all, who made this decision, and second, this was NOT my mistake". After going back and forth a few minutes, the female employee finally agreed to exchange my items for new ones, and as soon as I was done, I practically flew out of the store. The merchandise is good, but customer service was a HUGE turnoff for me. For this reason, along with all the negative reviews, I may never purchase another item from Aviator Nation.

    Erika M.

    I love, love, love Aviator Nation because it is effortlessly chic, super comfy and it looks stylish with minimal effort. This brand is definitely relaxed, casual and not designed for staying at home. The vintage distressed retro inspired pieces are a plus for me. My reason for 3 stars is because of their customer service and/or return policy. I ordered a sweatshirt on line (size L) with a 20 percent discount. When I received my package it was a size XS. This is the second time that I received an on-line order with the incorrect size. As soon as I noticed the size, I knew I wanted to exchange it for the exact same item in the correct size. I visited the location near Venice Beach and was upset because I walked into the store and explained to the employee that I received the wrong size and wanted to exchange it for the correct size. At that point, I did not accuse the company of sending me the wrong size. Even though I know I ordered a large and this was the second time that this has happened. Once I was complete with my explanation the employee advised they did not have any more of the same sweatshirts and she was unsure if I could return it. I asked if I could get the same item in a different color and she replied with a yes. She went on to ask another employee if they had any in stock. The employee replied with a "NO." I walked up to a table that had a variety of sweatshirts and looked directly at the item I was looking for. I pointed it out and the employee said, oh I didn't know we had any left. I asked for my size and went back to the cash register with the original employee that was assisting me. Once she started the transaction, she said she wasn't sure if she could give me the 20 percent off. Really? You had to ask a manager, if I can get the discount on the same item, just a different size. That's ridiculous, when you are paying $200 for a sweatshirt. Needless to say. I will most likely not purchase anything on-line anymore because of their return policy. If it is discounted and their mistake, I DO NOT want to be stuck with an over priced piece of clothing that will stay in my closet. Their return policy should be a bit more flexible, when you are paying that much for super casual clothing.

    A crewneck

    Great service, They instantly reply to emails and help as soon as possible, great quality

    Poor quality. Piling all over. Customer service sucks. Every excuse in the book and they disappear mid convo instead of making it right. Never ever again.

    dana b.

    Love this brand for its simplicity, comfort, style and quality. wish it was a little more affordable, maybe have at least a few basic options accessible to a broader market- with that being said, I appreciate the value they hold within their own brand. it's literally one of the most comfortable pieces of clothing ever. so soft and cozy. the store is clean, organized and neat with kind and friendly staff who are eager to help.

    See all

    2 months ago

    Great quality clothes with excellent style. A definite favorite and will be buying more of their clothes

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 months ago

    Great customer service. Helped me fix an order I placed incorrectly. Fast shipping super cute clothes

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Aaron B.
    194
    39
    22

    5 months ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    2 months ago

    Helpful 10
    Thanks 2
    Love this 4
    Oh no 1
    Photo of Ray M.
    441
    1259
    11272

    5 months ago

    Helpful 10
    Thanks 2
    Love this 2
    Oh no 6

    5 months ago

    Helpful 7
    Thanks 3
    Love this 3
    Oh no 3

    21 days ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 months ago

    Expensive but worth it. Hands down the most comfortable sweatpants and sweatshirt I've ever owned and I've owned a lot.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    2 months ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of S. S.
    154
    60
    1

    3 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Pamela K.
    338
    20
    20

    5 months ago

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 1
    Photo of Joi R.
    448
    661
    2278

    1 year ago

    Helpful 8
    Thanks 1
    Love this 7
    Oh no 0

    3 months ago

    Best hats ever! Everyone loves them and compliments! Fast shipping. Customer service is always helpful!

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of P K.
    18
    55
    4

    7 months ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 1
    Photo of dana b.
    475
    305
    2492

    1 year ago

    Helpful 3
    Thanks 1
    Love this 2
    Oh no 0

    5 months ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    10 months ago

    Helpful 1
    Thanks 1
    Love this 1
    Oh no 0

    5 months ago

    These guys are awesome, they have fantastic customer service and some really comfy clothes!! :)

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 1
    Thanks 1
    Love this 1
    Oh no 0

    6 months ago

    Business owner information

    Photo of Curtis U.

    Curtis U.

    Helpful 1
    Thanks 1
    Love this 0
    Oh no 1

    1 year ago

    Helpful 3
    Thanks 1
    Love this 1
    Oh no 0
    Photo of Ash W.
    168
    11
    0

    1 year ago

    Helpful 3
    Thanks 0
    Love this 1
    Oh no 1

    4 years ago

    Helpful 7
    Thanks 0
    Love this 4
    Oh no 0

    1 year ago

    Helpful 2
    Thanks 1
    Love this 1
    Oh no 2

    1 year ago

    Helpful 1
    Thanks 1
    Love this 1
    Oh no 0

    5 years ago

    Helpful 14
    Thanks 1
    Love this 3
    Oh no 1

    2 years ago

    Helpful 4
    Thanks 1
    Love this 1
    Oh no 3
    Photo of Patti F.
    25
    64
    13

    2 years ago

    Helpful 4
    Thanks 0
    Love this 1
    Oh no 3

    2 years ago

    Helpful 4
    Thanks 0
    Love this 0
    Oh no 2

    5 years ago

    Helpful 2
    Thanks 1
    Love this 3
    Oh no 0

    2 years ago

    Helpful 1
    Thanks 1
    Love this 1
    Oh no 0

    7 years ago

    Helpful 1
    Thanks 1
    Love this 2
    Oh no 0

    2 years ago

    Helpful 1
    Thanks 1
    Love this 1
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 2
    Oh no 0

    4 years ago

    Helpful 2
    Thanks 1
    Love this 0
    Oh no 3
    Photo of Jo H.
    53
    5
    0

    2 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 2

    4 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    4 years ago

    Helpful 4
    Thanks 0
    Love this 0
    Oh no 1

    4 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 1
    Photo of May D.
    3
    87
    1

    3 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    Page 1 of 4

    Ask the Community - Aviator Nation

    Review Highlights - Aviator Nation

    They were super helpful in finding my sizes and answering all of my questions and weren't pushy once in trying to make sales.

    Mentioned in 4 reviews

    Read more highlights

    You might also consider

    Caro Bambino

    Caro Bambino

    4.4(35 reviews)
    1.1 mi
    $$

    Really cute baby store right on Main Street in Santa Monica. My husband and I came in here when I…read morewas still pregnant to review a few things that we had been eyeing for our registry in real life. Everything they carry is very luxe, high end brands and most of the materials seemed to be organic. The sales person was really nice and answered all of our questions. They also have a decent stroller selection that was really high end. She didn't know as much about car seats and stroller compatibility but was still very patient and nice. I'm excited to keep shopping here as our son grows up.

    I have been looking forward to going to this store since before I was pregnant. Now being 16 weeks…read morepregnant, I made it a point to visit when I was in town. I walked in and the sales woman was helping the only other customer in the store. She never once acknowledged my presence in the 15mins I stood there with my hands full of items. Never a "hello", "I'll be right with you", or "let me know if you need anything". Even when I was standing at the cash register wanting to pay, she never turned her attention from this other man. All of my excitement was gone... I put my items down and left. And of course that wasn't acknowledged either. I'm extremely sad and disappointed. Luckily there are other amazing baby stores on this street so I was able to find the cutest things - and they were HAPPY to assist me!

    Photos
    Caro Bambino
    Caro Bambino - Lots of cute stuff for coworker or friend's baby shower

    Lots of cute stuff for coworker or friend's baby shower

    Caro Bambino - For sure the best looking store I've ever seen. There is space to move around with the stroller, and ever a little play area for the kiddos.

    See all

    For sure the best looking store I've ever seen. There is space to move around with the stroller, and ever a little play area for the kiddos.

    Aviator Nation - menscloth - Updated May 2026

    Loading...
    Loading...
    Loading...