I found this store by chance. We were looking to walk home and we're inspired by the window decor…read more Very much eye candy to see these highly fashionable items. As great as they were, the best part was interacting with the owners, who were so friendly and great at explaining their items. I had such a great time that it was difficult to leave, only due to a dinner reservation did we leave! I recommend wholeheartedly to visit this fantastic store!!!

So strange. We came Tuesday but they closed. Then they put…read morethe memo that Thursday- Saturday 11-6pm?? What a bomb!! No professionalism. I used had Melrose clothing shop but need to open everyday. Not sleeted the day??

Feels like hiring people who are at least courteous is a pretty low bar? Seems especially important…read morein a "luxury" setting.

In an age where the colorfastness of products should never need to be questioned for fairly pricy…read moreand ostensibly quality products, I recently washed a John Elliott burgundy sweatshirt that was gifted to me by a relative last Christmas. A white t-shirt happened to fall into the load, and when I pulled it from the dryer I was stunned to see--holding it up against another identical white t-shirt--that it had become a dingy shade of pink. While lights and darks don't get washed together as a rule, this now made me wonder how much the coloring of the JE sweatshirt had bled into other dark garments I had washed with it in the past and subtley changed their color, too. I think I'll give JE products a miss altogether in the future.

I just don't think I'm their customer as no one said hello to me when I was there. I was in retail…read morefor decades so I always try to make myself open to it. I was, in my opinion, dressed nicely. Who knows. Anyways, it's basics with high prices. I don't see myself going back in.

I am not a big shopper nor am I sophisticated. Now in my early 70's, I expect to be overlooked…read morewhen I go into a chic or hip clothing store. So I was totally unprepared for the genuine friendliness, attention, helpfulness and general good vibes at the Everlane store on Abbot Kinney. The stylists (shop girls) seem to have one goal...to help cusotmers find items that they truly love and to have a lot of fun doing it. I give this store a major thumbs up!

No returns on shoes because of Covid? Unacceptable…read more Then when I email customer service it took almost a month to get a response so then it was too late to dispute with my card as the shipping time had already taken soooo long as it was.. Never support this place, go spend your money places that actually respect clients money & attempt to make things right. After saying there was nothing they could do they stopped slreaponding to my emails, this is mularkey

Great clothing, cool vibe....BUT unfortunately Tony, horribly aggressive and a bit condesending…read morewhen coming to solve "customer service" issue. Ordered a 300.00 sweatshirt, waited for delivery....never shows up and blames UPS/myself for issue and has a very uncomfortable conversation with me over the phone....sorry, Bro that it was 5 minutes before you leave on a Friday, but GUEST service is key in todays' economy and guarantee no further business from me or my pals....sorry to the owner that allows his/her reputation to be tarnished. Good luck! Not my vibe....

My first roommate turned me onto Paige decades ago. They are the jeans you invest in because they…read morejust fit right. Yes the pricetag is three digits but the idea is you keep these. No one loses jeans, and most people don't steal them unless they're into weird stuff. Anywho today I learned Paige the actual creator is a dog person so I'm definitely giving five stars now. Sad for me I can't afford these until a few more pay periods at least. Especially sad because they have a 20% store discount now for the 20th anniversary. And also sad times that my sweet tooth has made me go up a size, or at very least make my original size very tight. Maybe by the time I can get a pair they'll actually fit how they're supposed to. Nice customer service at least.

I have to say that CS goes a long way, especially in retail. During a busy season, Kimiko took her…read moretime to help me exchange a pair of jeans and shirt without hesitation. She was very knowledgeable with the fits and colors. I found exactly what I was looking for and she immediately placed an order for it to be delivered to my home. This experience went even further as she made another correction over the phone and sent me a receipt right away. Everything was so seamless and this will absolutely be my go to store for Paige denim. If you haven't gone to this location, I highly recommend it. She was also very friendly and built a rapport with my wife. We live in the same area - go Porter Ranch! Kimiko, thank you so much for your help and making this such a nice experience. We will be back for sure!

Was looking for some formal pants & I knew RL would have the options…read more A bit odd though... Upon entering it seemed abandoned. Not a single staff member was present until about 5 minutes in. This felt cold & ghostly for such a high-end brand. Waiting to try on pants, I noticed certain displays were rather messy - made me wonder if this location needs help? Although the store did not give me RL vibes (other than the clothes) - the gentleman that did help me was very kind & gracious.

I'm so glad that RL opened here in the CC Westfield mall…read more Today is the grand opening. Many of the spring collections are on display. I'm always a fan of RL, so sure I'm biased. If you are in the area, please stop by. Highly recommended!!

Daniel at the Louis Vuitton 2nd level was very knowledgeable and resourceful of the heel products…read morethat were on display. Positive attitude, feedback, and explaining the value of the shoes. I would personally recommend Daniel to have a raise. Thank you Daniel! -store customer , Destiny

Reformation Review:…read more I had a great experience with Ali (my apologies if spelled incorrectly) from Reformation. I was looking for a graduation dress, and she was so friendly, kind, and fun from the get-go. She went above & beyond to make sure I could find the dress I wanted and that there was a fitting room since it was a busy day. She asked others to help me too, and was very professoinal. She made me feel very confident and comfortable, and also made the shopping/trying-on process very fun! I appreciate her help so much and I'm glad I got to meet her at this Reformation location. All the other employees/staff from other Reformation locations need her positive & friendly attitude, humility, and hospitality.

Super impressed by the variety of the styles they offered. From the outside, it seemed to be more…read moreof a trendy sort of establishment, but they had some very nice pieces that you could wear to work and going out. They also carry accessories like hats, belts and purses. The prices ranged, but it wasn't all "Brentwood" priced, as you would expect. Plus, when you check in, they give 20% off (with some limitations). The salesperson was really nice and allowed me to peruse at my leisure and did not seem bothered if she had to go back to check on something to answer my questions. I definitely appreciate the attention to service.

I'm aware of the fact that a ton of celebrities shop at Milk. But then again a ton of celebrities…read moredon't know how to dress themselves, and most of their stylists just pore through runway images and slap on whatever the general trend is on their clients. Milk is genius in picking apart all the ugliest and most unflattering silhouettes from the runway--voluminous balloon dresses, remember? And the "hottest" (trendiest) labels--I believe they call this "minimalist chic" which in fact is a piece of fabric sewn to a smaller piece of fabric, worn over your head with a $350 price tag. I can see how rich folks can buy their overpriced, ugly "designer" clothing here, this is where all of it can be found. The salespeople don't care about you either, well, unless you were some sort of Mischa Barton or out-of-work celebrity who graced the covers of tabloid magazines for a couple months. I bought 2 notepads here. Don't get me wrong, I like some of the designers they carry at Milk, but the merchandise is just flat and unexciting. If I'm going to pay $300 for a tee, it had better not look like I got it at Wal-Mart.