Amazing service. They were easy to get ahold of. The person who answered the phone (Eunice) was…read morevery nice and professional. They let me send them a picture of the bug I found (at no charge) and said they did not think it was a bed bug but I wanted someone to come and check anyway. Someone was able to come within an hour. Billy was the person who came and he was very nice and professional. Thankfully no bed bugs!

Odin was one of the few companies that actually responded with a quote by email instead of trying…read moreto get me to call them, which I appreciated. They did not try to upsell us on the latest fad in treatment and were very straightforward when answering our questions, unlike some companies that turn every question into a sales pitch. Both Katrina and Eunice were a pleasure to work with. Once we approved the written quote, we were able to schedule them for a weekend treatment, which most other companies were not able to accommodate. They always emailed quotes, receipts and instructions promptly, and provided a certificate or insurance for our building to approve. I've never worked with a company that was so professional and on top of the paperwork. I love the calendar invites that make sure we're on the same page. On the day of, they called to let us know a more specific time for when the technician would be arriving during the 3 hour window, and they kept us informed when he was running late so we were always kept in the loop. The technician, Tony, was very transparent and informative about their treatment process and put us at ease. I also wanted to note that their instructions included pictures that were very helpful and made them easier to follow. Other companies' documents were confusing and hard to understand. We also appreciated that they had tools that could go behind the outlet covers, which is safer because it prevents the dust from coming out. Every other company needed us to remove the outlet covers ourselves as part of preparation. Overall, this has been a great experience so far. I'll post another review in a few weeks after the follow up treatment!

JM Pest is wonderful. It was easy to schedule an appointment with John. John was extremely thorough…read moreand knowledgeable. I reached out to John as I thought we had a roach problem but he told us we had a confused flour beetle infestation instead and he adjusted the protocol accordingly. JM also followed up after his service to check on the progress. I strongly recommend JM for any of your pest control needs.

He was on time, he was professional, and very reasonably priced. Went the extra mile. Honest!…read more Kind. Reliable.

Joe is absolutely amazing. The care and service he provides is the best out there. Pricing is very…read morefair and honest - besides for him just a great dude overall. Highly recommended.

Joe was patient and took his time to evaluate everything. Was so helpful and thorough during his…read morevisit. Communicative and reliable.

The fear of bed bugs is real. And for someone who's heard horror stories but never actually…read moreencountered a bed bug... it's easy to jump to conclusions. Well, I jumped to conclusions. I spent about 3 hours panicking, googling, and sanitizing my bedroom. I had video footage of the supposed bed bug, and I was convinced. Jon came to the rescue. I called, left a voicemail, and received a phone call back in about 3min. I was able to text him the video I took, and he reported back to me that it was NOT in fact a bed bug. BTW, Jon did this for free. I read other reviews where Jon also performed saintly acts of confirming non-bed bug infestations. This guy goes around spreading goodwill and cheer requesting nothing in return. *Don't start expecting free services, I'm just reporting he's generous and won't rip you off. The only downside of this is that I didn't get to meet Daisy, the bed bug sniffing star.

Jon and his adorable dog were both so incredibly professional and thorough. They came in for a…read morevisual inspection and a canine sniffing test. Jon used shoe covers and was incredibly neat, knowledgeable, and efficient throughout the inspection process. I selected Bed Bug Inspection Group (BBIG) when I saw that the company "is an independent bed bug inspection company dedicated to providing thorough and accurate inspections to commercial and residential property owners." I was thrilled with their services and could not recommend BBIG more highly.

good service, perfect communication with details and the pricing is good for good workread more

Excellent service. I was born and raised in Brooklyn and still live in Brooklyn. No matter what…read moreyour address is, every homeowner must keep a check on rodents. I've had several pest control companies and I I have to tell you this company is top notch! They do way beyond just setting traps and laying down poison. I was very impressed and so was my husband who is very particular and hard to please. Just make sure about price quotes. Besides that this is a really efficiently great company. Book them now.

I have lived in NYC for over 44 years and NEVER had a bed bug problem. Lucky me! Until a few weeks…read moreago... right before Christmas... unlucky me!! I was shocked, distraught and scared! After realizing that I needed the BEST exterminators possible I found ABOVE AND BEYOND on YELP. I looked at other top rated businesses but kept coming back to their website! Something told me to call them!! I was so pleased with my decision! Luis the owner spoke with me and was kind, sympathetic and went into action right away! The next day Carlos arrived and treated my apartments (duplex with an upstairs and downstairs) and was such a calming and reassuring presence! The fungus and steam treatment really has given me a feeling of confidence that these guys know what they're doing!!! A few dead bugs came out but I have seen only one or two who were staggering around!! Here it is New Year's Eve and I feel so much better about this awful situation. I have hopes that after the 30 day period they will be only a bad memory! Thank you so much Luis and Carlos! Happy bed bug free 2025!! PJ Ewin

I called to see if they can review an image of what i thought was a bed bug, and they reassured me…read morethat it wasn't! They were very kind and honest. I would recommend reaching out to them if you have any questions.

Spoke with Stephanie from M&M, and she was fantastic. Very empathetic to my situation and walked me…read morethrough the steps. She was very patient as our call was going in and out and it didn't seem to annoy her. Justin and Herbie (the guys who came to inspect our home with the canine) were very respectful during this time of covid. Came with gloves and a mask, and inspected our home thoroughly. Update: I received a text from Justin from the company to follow up. Unfortunately my management company already had a contract with another company so I couldn't use M&M, but I wish they had! Justin was very informative and willing to answer any questions I had. He realized that he never dropped off interceptors for our beds, so he even offered to drop them off the next time they were in the city. Thank you Justin!

I don't know if I have ever been so compelled to write a review!! I woke up this morning in a panic…read morebecause I had several areas of linear bug bites (18 to be precise) on my arms and shoulders.. which if you're here on this page, you've likely googled and seen that that is prime territory/appearance for bed bug bites! I reached out to Stan and he asked me several good questions to truly assess the situation PRIOR to scheduling a home search to see if it was even necessary in the first place! He thoroughly educated me on bed bugs and I learned that my situation doesn't really present like a bed bug infestation. He discussed other options for me to figure out the source of my bites (many of which are inexpensive) while also discussing my options for having M&M support me and help me with my issue. If I EVER am unfortunate enough to really have a problem I am definitely coming back to these guys! They are knowledgeable and trustworthy- not just trying to take your money! I couldn't recommend using them enough.. if you're unsure, definitely give Stan and his team a call!

I never write reviews, but this company deserves one. James was exceptional! He saw our problem…read morethrough to the end and came back to make sure our issue was resolved, even though our property was out of his way. Reliable, honest, great communication, and worth every penny!

I thought I had a bed bug problem and immediately began to panic, as most people usually do. I…read moredecided to call a professional to come and take a thorough look. Before deciding on this company, I called two other local companies, both of which were expensive and were insisting upon a canine inspection. After reading other 5-star reviews for Northeastern Exterminating, I decided to give them a call, and I'm glad I did. I explained my issue to Joe, who worked to calm my nerves about this situation and thoroughly explained everything that would occur with his company's home inspection, to be performed by his son, James. I wanted an appointment ASAP, and although Joe could only offer me an appointment for several days later, he assured me that he would keep my number at the ready just in case they had a cancellation. The night before my inspection, I received a text message from James confirming the time he would arrive, the price that was agreed upon, and simple instructions for how to prep for the inspection. The next morning, I received another text about an hour before the scheduled time to pinpoint the exact time he would be arriving - which is insanely helpful and courteous. Upon arrival, right on time, James asked me about my situation and immediately got to work performing a thorough and comprehensive inspection of the three bedrooms in my house, from floor to ceiling. The bed, box springs, bed frames, baseboards, etc. everything was carefully inspected while he explained what he was doing, what he was looking for, and even what I could do in the future to put my mind at ease. He made sure to look at everything I asked him to, and could not have been more easygoing and professional. I cannot recommend this company highly enough. Prompt, affordable, knowledgeable, friendly, and accommodating. On top of that, they are a family-run business, which is always a good thing. Give them a call and you will not be disappointed.

Anthony was great and extremely knowledgeable regarding all pests…read more Got all our unwanted house guests out!!

Upon finding my first roach while living in this apartment I moved into not too long ago, I freaked…read moreout and decided to call hit man. He responded quickly and even came the next morning. My fiancé showed him the roach that we found and he went ahead and gave us the exact quote that was given here. He sprayed all corners of the house I live in. Said to give it two weeks and they should be gone. amazing. Affective and great pricing. Thank you so muc

Simply just an A++ Professional…read more Unbelievably knowledgeable Thorough beyond belief Helpful with suggestions John was just a life saver!!!!

What a good person! Found a bug in my apartment; panicked. Calling them they immediately allowed me…read moreto text message a photo and video. Identified it very quickly. Calmed me, and told me what to do. Also, very funny business name.