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On Ice

4.2 (43 reviews)
Closed • 11:00 am - 6:00 pm

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the counter of a diner
JoJo F.

Ice cream looked pretty but tasted pretty gross. Brownie was stale, and the chocolate chips tasted pretty rancid. Inside the store was kind of gross as well. Only one guy was working behind the counter and he didn't even speak to us. Just took our order than held his hand out for my husbands card. Definitely won't be going back

Smores
Trish K.

too bad i don't live closer. It's GOOD. I was expecting a dippin dots kinda thing, but it's WAY better. kinda reminded me of astronaut ice cream but better because of the toppings. I LOVED it. I liked how it had a soft crunch. My kid got a scoop of ice cream. and they do offer food. But I did see a deal of ice cream and pizza so you can do that too. Eat inside or outside. Up to you! Please go here and keep this place in business. Price is reasonable and really good.

Menu
Candice D.

We came here on a craving and a whim! I was definitely coming for the shaved ice. Upon entering we were nicely greeted by a gentleman, I'm thinking he may have been an owner or the manager because he was very informative about his products and he was very customer friendly. I decided to get the sphere ice cream, because personally I was here with my young son and I thought the experience of watching them make it with a liquid nitrogen would have been cool and THAT it was. I ordered the brownie sundae made with the liquid nitrogen Sphere ice cream balls. Now please keep in mind there are different ways to get your ice cream you can have it traditional, sphered which gives it more of a crunchy texture Or you can opt for a shaved ice. There is a nice little patio outside in the front that you can enjoy, dogs are allowed outside. The inside is extremely clean and very impressive if I do say so myself.

NICE cream. Frozen with Nitrogen crunchy.
Rakel A.

Really neat to watch cream and flavor turn into ice cream right before your eyes. The Nitrogen frozen NICE cream is crunchy and cool. A very unique ice cream experience for both adults and kids. They serve shaved ice, sundaes, cones, milkshakes, pierogis, sloppy joes, etc. We LOVED the ice-cream but overall hoped for a better customer service experience. We will return for more Nitrogen frozen ice cream BUT holding on to hope for a friendlier customer service experience. Parking is limited but the location is not very busy. Happy Eating Yeeps!!!

Mint chip
Sarena G.

Best ice cream I've had in maybe forever! LOL. It's right down the street and I really wanted to go out and get ice cream. I sampled the butter pecan and fell in love! I got a whole pint of that and two small scoops of mint chip! So creamy and just overall the best. The staff is really nice too. Highly recommend.

a spoon full of ice cream and cookies
Stormy B.

This place is a hidden gem! So awesome! I got the Brownie Sundae with their N.I.C.E (which is the ice cream made using liquid nitrogen) the customer service was great, she was nice and gave me some samples. The spot is very very clean and neat! The N.I.C.E was great! Very different texture, you could call it an ice cream pop corn or something! You should def try this place out even if you want traditional scoops, shaved ice, shakes, or whatever your heart desires lol.

Emily D.

Great crew working tonight! It was our first visit and they were so helpful and friendly! We had the brownie Sunday NICED, Cookie Monster ice cream and a shaved ice! They were all amazing!

Nitrogen Ice Cream production

Yess! This place was amazing! I saw it on a tik tok and just had to come by and try it for myself. The service was good and they were super nice! The NICE cream was not too sweet but had just enough sweetness to make it a tasty, refreshing dessert which is rare for ice cream to be refreshing.. They also have shaved ice and regular(traditional) ice cream scoops. I recommend this place to anyone in the area or that is wanting to try nitrogen ice cream! I will be coming here way more often!

Seasonal Apple Pie Sundae
Erica Lynne G.

On my way to pick up my son after school, I stopped to get us pizza. With a little time to spare, I decided to venture next door. Nice quiet mid-day mid-week. I wasn't sure how to read the menu. Manager/Owner kindly finished his orders and came around the corner to explain it a bit. A little overwhelming to take in if you're not sure of the flavors or texture you want to start with. Any of the flavors can be made into 3 textures; Italian ice, ice cream-like, or milkshake. The ice cream-like nuggets remind me of larger nugget sized dippin dots. Held together by the quick freeze process of nitrogen. If any of that made sense?! I highly recommend! Bring the family and get creative. Estimate $5-9 per person. This Fall they have also launched authentic Pierogi's. YUMMM.

Custom Sundae  with Brownies, Pecans, Graham Crackers and Caramel
Jay W.

Stopped by on a winter day for a frozen treat and was greatly impressed. The made from scratch ice cream was a joy to watch bring created and even better enjoyed. The customer service was amazing as well.

"Brownie Sundae"

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9 months ago

This was my place to go this summer. The food was okay. Especially their ice cream treats.

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3 years ago

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7 years ago

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3 years ago

Friendly atmosphere, great service and the food is amazing !!! I had the sloppy joe and my daughter had had the cookies and cream ice cream

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7 years ago

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6 years ago

First time trying this place, I can't believe I haven't been here before!!! It is delicious I loved eating crunchy ice cream lol

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7 years ago

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7 years ago

Super fun experience! Extensive menu but we settled on three sundaes with the liquid nitrogen ice cream and they were delicious!

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Get Lost

Get Lost

4.8
(106 reviews)
18.1 mi
•$$

I had been wanting to try Get Lost Shaved Ice, and it definitely did not disappoint! I love the…read morecombination of pineapple and cream, and this was put together in a way that was beyond my taste buds. The pineapple flavored shaved ice was so refreshing, with fresh pineapple on the side and creamy ice cream in the middle. Every bite was top tier the perfect mix of fruity, sweet, and creamy. The only thing is that I could not finish it because the serving was so filling! Go with a very light stomach or bring someone to share one with. Highly recommend!

This place is located in the Vibe district of VB. There is a parking lot next to it, and several…read moreparking spots on the side of the street that you can use for parking. The seating is outside and is made up of picnic tables and umbrellas for shade. The menu had a couple signature items that included the pitaya paradise which is what I ended up getting. It was the perfect summer treat. It had the creaminess from the ice cream but the tropical and citrusy flavors from the lime and pitaya. Please be aware that this place does not have bathrooms, so if you have to go I recommend stopping somewhere before hand. The guy at the counter was patient taking our order. I didn't have much to say about the service other than they did get out my kids orders out quickly. I liked the experience, and it's a great place to enjoy the summer. Just know you'll probably smell the burgers from Frank & Patty's and have to check that spot out next.

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Shaka Colada
Shaka Colada
Small Blueberry Cheesecake
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Penguin's SnoBalls

Penguin's SnoBalls

4.6
(53 reviews)
4.3 mi
•$

Today's date is 8/31/25 and the time is 1:45pm. I've made it a point to state the date and time so…read morethat Penguin's Snowball can correct this situation with that specific employee. Stopped in after a quick trip to NC and thought that it would be nice to grab a snowball. Things that I love about Penguin's Snowball is that it is a locally owned establishment to grab a fun summer time treat and it is in a great location. Also, if memory serves me correctly it is owned by a veteran. I come here several times throughout the summer months and I love the different options, my favorite being the Piccadilly. Today I watched as the young lady, who appeared to be working alone, made snowballs with one glove on her right hand and no glove on her left hand. I stood and watched as she made two snowballs and then realized that she needed more snow. She adds more snow to both cups and proceeds to push the snow with both the gloved and ungloved hand. I had to walk away. Thank you but no thank you. Just doesn't seem sanitary to me. Again, I love Penguin's but this was a hard pass for me.

The SnoBalls are delicious - and relatively quick to come out after ordering - but they are pricey…read moreat $4.00 for a kid's size and only go up from there when you add in any toppings, and of course, they ask for a tip. The actual outdoor seating area is plagued by bees or yellow jackets of some sort making it really quite unusable for sitting and enjoying. Probably will not go back.

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Ordering counter
Ordering counter
Egg custard with marshmallow topping
Egg custard with marshmallow topping
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Pelican's SnoBalls

Pelican's SnoBalls

4.1
(39 reviews)
6.7 mi
•$

Pelican snowball is usually the place to be for me and my kids. I amped it up to my friend. But on…read morethis day it was different. I got the dreamsicle stuffed with vanilla ice cream. It's a $2 upcharge if you want it stuffed. The ice cream was good, but the actual snow cone was dry and didn't taste good. My friends was the opposite, she had watermelon and margarita flavors, and they put so much syrup there was barely any snow cone. Hers was a certified cup of sweet juice. Lol. We tried to sit outside, there at the tables, but the ants were marching one by one with their ant families out there. So we got up quickly when we realized the ambush!! Lol. I'm gonna say this has to just be a off day because I usually love snow cones, so I'll come back and stick to my regular flavors . There's so many flavor combinations you could try. I definitely recommend looking online before coming so you'll know what you want already. You can do the drive thru or walk up to the window. Check them out!!

Pretty presentation, but not the snowball experience I was hoping for…read more A friend of mine has been raving about Pelican's Snowballs, so I finally gave in and decided to give it a try. She met me there and was excited for me to taste what she's been loving--but unfortunately, it just didn't hit for me. I ordered the Watermelon Margarita--a combo of two flavors in one snowball. Right off the bat, it had way too much syrup and not enough ice. It felt more like a slushy than a snowball, and the texture just didn't give me that classic soft, fluffy shave ice vibe I was expecting. On the flip side, my friend ordered a flavor that had ice cream in the center, and she felt hers didn't have enough syrup--so it ended up being kind of dry. Between the two of us, the experience felt really inconsistent. One was too wet, one was too dry. Just not balanced. I really wanted to love this place--especially since the menu is fun and nostalgic--but for me, the flavor-to-ice ratio was off. I probably wouldn't return unless they made some adjustments. That said, staff was friendly and the colors were cute--so points for that. Just not a repeat for me

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Pelican's SnoBalls
Menu
Menu
Pelican's SnoBalls

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Pelican's Snoballs

Pelican's Snoballs

4.4
(46 reviews)
13.5 mi
•$

It has definitely been a minute since Sophia and I had a snoball here. For years, Pelican's has…read morebeen a go-to for cold treats which sastisfied our sweet teeth. Let's see how the afternoon turned out. After having lunch elsewhere, we drove here for some much needed snoballs. Outside, it was pretty warm so we stayed in the car. Since our last visit, they updated the location. There are more benches and have umbrellas to cover them in case of shade and rain. Also, you order in the front and pick up on the side when it's ready. For my order, I selected the Coconut flavor in the kiddie's size. The flavor was just exactly a Coconut flavor and delivered. As usual, the ice tended to melt a little quick just as I mixed the ice around, but no change to the taste at all. Sophia enjoyed her selection too (forgot what she chose). Thank you again Pelican's for having the both of us satisfied. We'll definitely be back. Till next time :)

Pelican's was a great experience in a warm day. The teens/young adults working were friendly and…read moremade sure not to skimp on the syrups . They were able to answer questions about the menu and make recommendations. The sno balls were definitely more than just run of the mill cups of shaved ice. The owner, Eddie, was a pleasure to meet and cares about the community experience as well as the conditions under which the kids have to work. He's got a great amount of seating and is constantly adding activities on the property for his customers to hang around a bit and have fun. Can't wait to bring my team back. Also, they are first responder friendly which always earns my respect. Check them out!

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Pelican's Snoballs
Bug zappers!
Bug zappers!
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Polar Snoballs

Polar Snoballs

4.5
(17 reviews)
6.2 mi
•$

The service here is in need of desperate improvements. When we arrived there were at least 10…read morepeople waiting to pickup their order. Once we were greeted (after at least 5 mins of standing in front of the window where we visibly made eye contact with workers) we placed an order for 4 snowballs. Just snowballs, nothing elaborate. We waited by making use of the hula hoops provided by the store (nice touch), interacted with others who were waiting, chatted amongst ourselves and still our snowballs were not ready. We asked what appeared to be the older of the three young ladies working if we can have a refund and were told our orders were being finished. I said but the workers are back there eating a snowball. No acknowledgement was made that the workers were not using their time well to prepare orders. About 5 more mins and the worker we spoke with poked her head inside the shop and said something to the other 2 that resulted in our snowballs being finished and handed off a few mins later. I understand summer employment jobs and having fun while at work in an environment like a snowball stand, however, in total we probably waited around 30+ minutes for 4 snowballs while we watched the workers eating a snowball, chatting with each other, and moving at a snails pace. Snowball is ice and flavor. Training is needed to make sure the workers understand how to maximize their efficiency so they can get customers out of their face and they would actually have more time to do the things that young summer workers like to do when working with their peers.

Super delicious snow cones. They have a huge selection. I got the mango & guava 10 out 10…read more My hubs got the grenade & mai tai. 10 out 10.

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Polar Snoballs
Polar Snoballs
Pelican's Snoballs of Portsmouth offically opened for business on 4/26/16. Stop by to see us!

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Pelican's Snoballs of Portsmouth offically opened for business on 4/26/16. Stop by to see us!
The SnoBall Shop

The SnoBall Shop

4.3
(96 reviews)
13.9 mi
•$

I forgot that I stopped here almost 6 years ago. It was during the pandemic when people stayed…read moreinside to be safe. If they went to get food, it would be takeout. And in some cases, folks would eat in their vehicle. That was the case when I went here for the 1st time. Fast forward to now, I happened to run into The SnoBall Shop when I picked up food from a food truck nearby. Let's see how everything went. After leaving a food truck right across the street, I headed here to order a snoball which I haven't had over a year. Just like the 1st time, you head to the front to place your order. Beforehand, I took a look at all the flavors available and chose white chocolate. I also chose marshmallow fluff for the topping. Overall, the snoball was good. The white chocolate flavor was present throughout and having the marshmallow fluff as a topping and in the middle helped with each serving. The snoball did melt due to the weather outside, but it was totally fine. Once again, the SnoBall Shop came through for yours truly. I'll definitely stop by the next time I'm in the area. Till next time :)

3.5 rounded up. Service was great, the gentleman was kind and I inquired about the superhero $1…read morediscount in uniform. There are numerous options available explained on their signage. I opted for the kiddie size snowball which was a good portion. It includes 2 flavors, but I chose add-ons - whip cream and tajin and added vanilla ice cream at additional cost. I'm glad he informed me that due to the kiddie size, adding ice cream would increase the height and most likely have the snoball spill over. He offered to place the ice cream on the side to avoid spillage which I greatly appreciated. They have a large variety of flavors and the reason for the 3.5 stars was due to the taste. I had the passion fruit and tiger's blood. I think the tiger's blood is a sugar free flavor with splenda, so that may have been the reason why I wasn't loving it. I did finish the entire thing though. Haha.. I've just had better tasting at other local businesses. It's located in Primrose shopping center near the Holy Spirit Catholic Church. There's plenty of parking available and they have 3 vibrantly colored tables for seating. I'm sure their presence brings a lively, fun vibe to the shopping center that's in dire need of an update.

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Guanabana
Guanabana
Snoball trailer
Snoball trailer
Kiddie size with my ice cream on the side so it wouldn't fall off the side of the cup

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Kiddie size with my ice cream on the side so it wouldn't fall off the side of the cup

On Ice - icecream - Updated June 2026

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