1. Omni Parker House

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Boston, MA

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Omni Parker House

3.3 (983 reviews)
Open • Open 24 hours

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Recommended Reviews - Omni Parker House

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Bar area
Holly M.

Came in here to have a cocktail and try the world famous rolls and a Boston cream pie. All three were fabulous! We sat by a window in the downstairs restaurant and enjoyed the big comfy chairs , good food and people watching.

Stephanie G.

The lobby was beautiful, but I was disappointed that the famed Boston cream pie unavailable in any restaurant as we were too late for brunch but too early for dinner. You can wait around the spacious lobby or get one from the gift shop, which I was assured was the exact same except with no plated strawberry. The gift shop itself has all those convenience item sundries for a bit of a markup, but it was nice they had the pies ready to go. It probably isn't as good as the restaurant. It seems the cost is high because they are the originator, but it was a bit dry, perhaps because it's hard to keep a shelf stable cake moist to go. It's also really more of a single serve despite the price. It was nice, but it did seem a bit underwhelming. I do imagine it's fresher from the kitchen, but it did what I needed it. It's more like a temporary souvenir than the best Boston cream pie I've ever had. Next time I will time my visit better.

Entrance with no stairs
Gail U.

Come to celebrate getting another year older and hopefully wiser. I saw a sign in the Christmas store a few doors down, As I get older, my Happy Hour is called a NAP. Since we're on the topic of sleep, we had a Deluxe two Queen room on the 5 th floor. Subconsciously I think I had hoped to be on the 9 th or 10th floor or close to room 303 where it is said to be haunted by Mr. Harvey Parker, The ghost guy as called by our table server in Parker's Restaurant. Back to sleep, our Queen sized beds were super comfy and came with 5 pillows each. They both faced a large screen tv. Love the fragrance of the shampoo, conditioner, body wash and body balm. So many towels, lovely- white in mint condition. Francine at Reception and DeeJay, concierge were exceptional. We found the Hydration Station on the 8th floor and made our own ice coffee. Sensor ice machine and you can find creamer and sweeteners plus cups in the drawers below. Elegant to the max, the lobby is stunning especially the ornate elevator doors. You need a room card to operate. Everything is first class with Door Men. Two entrances, main one on School Street has stairs. You can walk up and around the corner to your left to enter from a different door without stairs. I was fortunate to have a slice of their famous Boston Crème Pie(actually a cake as noted by our Duck Tour narrator, Ben.) Chocolate script Happy Birthday was written on the plate delivered to our room. Very fancy and pretty. The only downfall was our room window faced a perhaps office building and several office cubicles looked into our room. One in particular the hard working gentleman stayed at his desk 12+ hours so we had to keep our shades drawn. No other view from that room. Despite that, 6 spacious drawers for your belongings, a nice closet with hangers and two robes. I used one as a nap cover blanket cuz the room gets very cold. The porter put our AC on 69 degrees. Only once I was able to access heat setting. The room also comes with an ice bucket, coffee maker, desk and mini fridge. Between our two beds was an alarm clock, an adjustable lamp for brightness and both a portable luggage stand and a sturdy luggage piece of furniture. The location is across the street of King's Chapel housing Ruth Chris. Each day we followed the Freedom Trail red brick path either to or from Quincy Market after a Lyft ride first. Our hotel was also one of the pick up points for a Martha's Vineyard 12 hour tour. Big tip: look no further for the BEST clam chowder I had during our stay here. We also redeemed a coupon for a complimentary beverage from the Last Hurrah adjoining the hotel. Okay I'll stop here going on and on about this historic hotel. I think you can tell I enjoyed our time here in the lap of luxury.

Lilee N.

The mixed reviews after their remodel had me worried but rest assured-- this place is absolutely great. Room is smaller but it's not ridiculously cramped. The barn door is slightly annoying but you can still manage. Beds are on the softer side but still very comfortable. The common hallway and the lobby are clean and well maintained. The staff is amazing and so attentive. We got water bottles on arrival and check out. They have kid activity bags. The doormen are kind. Overall centrally located and a gem. Easily accessible with luggage from the T at government center or even Park street.

Boston Cream Pie
Kae J.

Yes, stopped in for a Boston cream pie. It's the home of the original and it's worth it. We've been here before and this is also the home of the Parker house rolls. Which I also recommend. The staff is great and the service impeccable.

Boston cream pie
Meri M.

My kid wanted to go to the source for Boston Cream Pie. It was ok, but not really that good. French onion soup was decent. Parker House rolls were disappointing. Club sandwich was good and enough food for 2 people. We skipped the $6 soft drinks as the price was outrageous.

Boston cream pie
Hannah L.

The OG Boston cream pie!!! Ambiance: Located inside the elegant Omni Hotel. The staff are wonderful and super accommodating. Prices are very reasonable and comparable to other restaurants. Pro tip: get the Boston Cream Pie from the restaurant, not the gift shop. Boston Cream Pie: Absolutely delicious! The cake was light and fluffy, with a delicate chocolate top. The outer layer added a nice crunch, and the whipped cream with fresh fruit paired perfectly.

Brandi F.

Just spent a week staying here and hotel is so beautiful and at the perfect location for exploring a Boston!! The rooms are a bit small but so quaint and cozy with super comfortable beds. The staff were so helpful and nice and made our stay even better. We enjoyed lunch and breakfast at the restaurant which was delicious and ate Boston cream pie several nights. If you are looking for a clean and beautiful hotel that is rich with history and minutes from landmarks and things to do look no further.

Donald R.

What a beautiful hotel with such rich history! A must stay in downtown Boston. Have breakfast in the Parker House Restaurant and drinks in the bar. Will be my go to when staying in Boston!!

Janet D.

We decided to stay for one night as we were going to show within walking distance at the Opera House. The hotel has a beautiful and spacious lobby. Check-in was very smooth and we were provided a bottle of water each. We were also told that we had 1 drink at the bar or we could exchange for a drink at Starbucks nearby. When we asked if we were both getting 1 drink voucher, we were informed that it was 1 drink voucher per room. The other party we were joining were given 1 drink voucher each. That would make more sense to me but there was not convincing the front receptionist of that. When we entered our room we were met with a blast of hot air as the heat was set up to 78 in the room. We decided to adjust the temperature to cool the room utilizing the PTAC unit. We then got to hear loud noises coming from the unit anytime the fan turned on. That went on day and night so our choice was to be overheated or hear a blasting noise every so often at unexpected times. Our room was very small and had a queen bed. This was described as a deluxe room on our reservation but I think we were provided a traditional room instead. We had a keurig machine and things to make coffee in the morning if we had chosen to. Bathroom was super small and had a barn door. I almost felt like we were squeezed into a corner or closet while staying at this hotel. I am glad we were only staying one night here. We parked overnight nearby utilizing the ParkHero app for $23. Valet parking is available for $70 if you choose to do so. The best things about this hotel was the location and a very warm room on a very chilly night in Boston.

Bathroom
Amanda B.

For just shy of $400 for one night I had higher expectations for this place. Pros: it's right off of the Freedom Trail right next to one of the old churches, the statue of Ben Franklin, and the new slavery statue (outside the church). The check-in staff were kind. It was walking distance to theater area--we were in town for the MFM show. The lobby was gorgeous; rooms appeared to be recently renovated. Cons: one weird thing about the recently renovated rooms--the designer thought it would be a good idea to use barn doors for the bathrooms, which is awkward when you're sharing w a friend vs. a partner/spouse, as the door doesn't fully overlap to a close, so you can hear all the sounds and smell all the business, as there are also no bathroom fans?! Had a room w two queen beds; beds were smaller than standard queen size, more like a full size bed, and mattress was very mushy. At 4:45p the pub-y/most casual of the restaurants was full as a whole wedding party was there. Unfortunately the other restaurant in the hotel wasn't taking anyone in at that time (not sure of hours). Inconvenient. Also, the pub staff were rude. Later that night we decided to try the famous Boston Cream Pie (allegedly created in this very hotel, along w the Parker House Rolls). For two pieces of Boston cream pie and I guess the room service charge it was nearly $40! And the cake was dry to boot. Beautiful building, very historic, but don't need to go back. I'd suggest one of the cheaper chains nearby--that w the cost of two Ubers would have been significantly less than our night here.

Work desk
Ginger S.

The Scarlet Vetter says....our organization utilized this hotel as our home base for a two day conference. It is regal and elegant. From the beautiful lobby to their well appointed rooms, you cannot go wrong booking a stay here. The room amenities are generally excellent with black out, light blocking curtains, small refrigerator, room safe. Full sized shampoo, conditioner, body wash and lotion are provided that all smell fabulous and are not bolted down so you can move them as needed. Tips, cotton balls etc. are provided. There is coffee and tea service in the room as well. Beds were comfortable, pillows were perfect. You can control the room's temperature. There is a large screen wall TV with remote, a desk for work with plenty of electrical outlets and USB ports (large and small) and free WiFi. There are also electrical outlets and USB ports by the bed. There is laundry and dry cleaning service and room service is available (expected, really). The room service QR code was not intuitive, however. I have included a listing of ammenities and nearby attractions in the pictures. There are on site restaurants if you do not feel like exploring the city. The staff is friendly and accommodating. The only reason I could not give this hotel five stars was because of the itsy bitsy teeny weeny bathroom that was awkwardly set up. No tub. Just a shower. No place to put your toiletries. To get close to the mirror you have to lean way over a long rectangle sink or the toilet...not optimal for women generally and terrible for anyone whose sight without glasses is poor. On the plus side, there were plenty of towels!!!! I would stay here again, but next time I would see if any rooms have better/larger bathrooms!

The original Boston Creme pie.

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Omni Parker House Reviews in Other Languages

Ask the Community - Omni Parker House

Are there any self parking garages within walking distance to this hotel?

Pi Alley Garage on Washington Street. Somewhat expensive. Night and Weekend rates are lower. Up to 10 hours is $14. Greater than 10 hours and up to 24 hours is $24. Basically weekday rates are double, $44 for 24 hour paking.… 

Is parking valet, self parking or both?

Parking is valet and about 50 dollars a night with multiple exits

How much to request a mini fridge for your room?

$15.00 for the length of the stay

Are there Hair dryers in the bathrooms? Thank you.

Yes. If not, you can request one.

Are children allowed to eat at the bar?

Yes

View All 7 Questions

Review Highlights - Omni Parker House

“Located in the freedom trail & near the Boston common, Faneuil Hall & Quincy market is just a few blocks away!”

Mentioned in 74 reviews

Read more highlights

Canopy by Hilton Boston Downtown - View of the two bed hotel room

Canopy by Hilton Boston Downtown

(101 reviews)

$$

This is, hands down, my new favorite hotel in Boston! I go from time-to-time for work and vacation…read moreand have stayed in many hotels. All are good but Canopy by Hilton in Boston is a step above. Service was GREAT, especially Yanelee who was working at the desk when we checked in. She is why I prefer to stay at Hilton hotels and will not stay anywhere else in Boston. She was friendly, helpful and went above-and-beyond to get us in our room!! The room itself was spacious, VERY clean, comfortable and well appointed. The location was great, very close to the historic district and a short Uber from the cruise terminal and the airport. If you want comfort in Boston, don't look anywhere else!

Perfect location to walk to North End, Faneuil Hall, Boston Market place, etc! Part of the Rose…read moreKennedy Greenway is right across the street and it is absolutely gorgeous and peaceful. Now the area is always busy and non stop traffic, but it was centrally located for the things I wanted to do. I only did ride share for things that were outside of the downtown Boston area or too far to walk with my mom. The hotel is clean, front desk associate Wensley, was always so kind and pleasant whenever I needed something or returned from sight seeing. I was in a premium double queen and OMG, spacious room, barn door bathroom, hardwood flooring, a seating area, view of the greenway, fridge in the room, and an overall very nice and comfortable room. It was enough space for us; we weren't stepping over each other and we used the extra seating area as a changing area when we needed to change for the evening dinners. My only complaint is with housekeeping, the room was rarely cleaned prior to 4pm and we would leave around 9am every day. We only received 2 face towels despite asking for 4. After going to the front desk and asking a note be entered we finally received enough face towels. We couldn't figure out when they would take our bath towels, we put them on the floor they would take them, put them on the rack they would take them. I have always put them on the floor and if on the rack it means I'm using them again. Either way, I did appreciate fresh towels on the days the room would be cleaned prior to our return. Overall the stay was comfortable, the bed and pillows were comfortable and I slept better there than at home. I'm starting to notice a pattern with sleeping away from home....maybe I should stay away from home more often! One thing to note, each floor has an ice and filtered water machine. That was a nice touch and it kept me from having to purchase bottled water and spending extra money for delivery of water.

No. 284 - Penthouse Suite at No. 284

No. 284

(26 reviews)

Back Bay

Good location and clean room. But only enough coffee for one day(??). And it's SUPER noisy w street…read morenoise at night. Super rude guy at the front desk. No clean towels or room cleaning. Not worth the $$$. Is not a hotel-- it's like an airbnb.

This place is perfection. Service was friendly and impassioned. We received a little tour as soon…read moreas we checked in. We were on our way out to Fenway, so the friendly gentleman at the front desk was kind enough to give us walking directions after he showed us around the guest spaces and our room. Location: 5 : an easy 10 minute walk to Fenway, a 12 minute walk to the Commons. A wealth of eating options, safe secure and walkable in every direction. Room: 5 Our room was impeccable with impressive personal touches and attention to detail. Little things like Fiji water, fresh soft towels (and a black towel for makeup), full array of toiletries, and a welcoming comfortable firm bed. Despite having alllll the things to do in Boston, I was excited to get back to that room and that bed, and I slept like a log. I like a good bed when I'm traveling and I would never stay at another place if I had the option. My favorite aspect was having a separate bedroom and living area (with pull out couch). All things comparable, I've stayed in a thousand hotels, I've traveled Boston thoroughly. This will be my go-to forever. Whether traveling single, as a couple, or with my kids, I will look at 284 first and foremost. Kid-friendly: yes! I would definitely stay here with my kids (ages 9, 11, 13). Safe, fun, welcoming, and wallet-friendly. Special bonus and wow impression: each room is themed after a different artist. I love love love this concept and intrigued me a thousand times over. I ave a personal goal to stay in every room now.

Four Seasons Hotel Boston - Pic of room

Four Seasons Hotel Boston

(173 reviews)

$$$$

Back Bay

This beautiful Four Seasons Hotel is truly the Gem of Boston!…read moreBoston has some wonderful Hotels but in my opinion where I was today was an absolute amazing experience! From the moment the Doorman Welcomes you and opens the doors you enter into a world of wonderful possibilities! Beautifully designed and the Staff Caters to all your wishes! Just walking around the impressive Lobby and Staircase you are transported to pleasure! Go and experience this wonderful Boston Hotel across from the Boston Public Garden and Historic Boston Common! 1985 this Hotel Graced the Boston Skyline!

For high tea, family members and I visited the Four Seasons hotel for the second year. It's become…read morean annual tradition right around Christmas, at various locations like the Taj and one in the seaport area. This visit was exceptional in pretty much every way. The environment was beautifully decorated for Christmas, like last year, and I had to take some pictures to have as desktop wallpaper on my computer. We had a very nice time and the selections on the menu were impressive. I went with the carrot cake chai black tea, mainly because it had pumpkin pie kinds of spices and vanilla rooibos. It tasted wonderful, like an autumnal tea, and all our teas came in beautifully decorated tea pots, apparently from Australia. The Four Seasons also does this interesting thing where they give you a liquor that fits with your tea order, to be added if you wish or drank by itself. I had a sip of mine and from someone else's, a bit strong for me but a bailey's one was alright. I'm fine with just tea myself! As for the food, this year's high tea was one of the best I've had. The menu was different from last year's, which was great too but in my opinion this seemed like an upgrade. Some of the food items included pieces of salmon in a little pastry, mini lobster roll, peking duck crepe, curried chicken croissant, a beautiful deviled egg, vanilla bean and brown butter scones, an eggnog tart, and a Santa hat shaped raspberry pastry. We even got some alternate options for a lactose sensitive person, so that's a great plus as well. The atmosphere was elegant and calming, and the service was great. The Four Seasons high tea was a very special holiday event, and comes highly recommended!

Omni Parker House - hotels - Updated October 2026

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