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Omni Parker House

3.3 (970 reviews)
Open Open 24 hours

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Stephanie G.

The lobby was beautiful, but I was disappointed that the famed Boston cream pie unavailable in any restaurant as we were too late for brunch but too early for dinner. You can wait around the spacious lobby or get one from the gift shop, which I was assured was the exact same except with no plated strawberry. The gift shop itself has all those convenience item sundries for a bit of a markup, but it was nice they had the pies ready to go. It probably isn't as good as the restaurant. It seems the cost is high because they are the originator, but it was a bit dry, perhaps because it's hard to keep a shelf stable cake moist to go. It's also really more of a single serve despite the price. It was nice, but it did seem a bit underwhelming. I do imagine it's fresher from the kitchen, but it did what I needed it. It's more like a temporary souvenir than the best Boston cream pie I've ever had. Next time I will time my visit better.

Boston Cream Pie
Kae J.

Yes, stopped in for a Boston cream pie. It's the home of the original and it's worth it. We've been here before and this is also the home of the Parker house rolls. Which I also recommend. The staff is great and the service impeccable.

Entrance with no stairs
Gail U.

Come to celebrate getting another year older and hopefully wiser. I saw a sign in the Christmas store a few doors down, As I get older, my Happy Hour is called a NAP. Since we're on the topic of sleep, we had a Deluxe two Queen room on the 5 th floor. Subconsciously I think I had hoped to be on the 9 th or 10th floor or close to room 303 where it is said to be haunted by Mr. Harvey Parker, The ghost guy as called by our table server in Parker's Restaurant. Back to sleep, our Queen sized beds were super comfy and came with 5 pillows each. They both faced a large screen tv. Love the fragrance of the shampoo, conditioner, body wash and body balm. So many towels, lovely- white in mint condition. Francine at Reception and DeeJay, concierge were exceptional. We found the Hydration Station on the 8th floor and made our own ice coffee. Sensor ice machine and you can find creamer and sweeteners plus cups in the drawers below. Elegant to the max, the lobby is stunning especially the ornate elevator doors. You need a room card to operate. Everything is first class with Door Men. Two entrances, main one on School Street has stairs. You can walk up and around the corner to your left to enter from a different door without stairs. I was fortunate to have a slice of their famous Boston Crème Pie(actually a cake as noted by our Duck Tour narrator, Ben.) Chocolate script Happy Birthday was written on the plate delivered to our room. Very fancy and pretty. The only downfall was our room window faced a perhaps office building and several office cubicles looked into our room. One in particular the hard working gentleman stayed at his desk 12+ hours so we had to keep our shades drawn. No other view from that room. Despite that, 6 spacious drawers for your belongings, a nice closet with hangers and two robes. I used one as a nap cover blanket cuz the room gets very cold. The porter put our AC on 69 degrees. Only once I was able to access heat setting. The room also comes with an ice bucket, coffee maker, desk and mini fridge. Between our two beds was an alarm clock, an adjustable lamp for brightness and both a portable luggage stand and a sturdy luggage piece of furniture. The location is across the street of King's Chapel housing Ruth Chris. Each day we followed the Freedom Trail red brick path either to or from Quincy Market after a Lyft ride first. Our hotel was also one of the pick up points for a Martha's Vineyard 12 hour tour. Big tip: look no further for the BEST clam chowder I had during our stay here. We also redeemed a coupon for a complimentary beverage from the Last Hurrah adjoining the hotel. Okay I'll stop here going on and on about this historic hotel. I think you can tell I enjoyed our time here in the lap of luxury.

Work desk
Ginger S.

The Scarlet Vetter says....our organization utilized this hotel as our home base for a two day conference. It is regal and elegant. From the beautiful lobby to their well appointed rooms, you cannot go wrong booking a stay here. The room amenities are generally excellent with black out, light blocking curtains, small refrigerator, room safe. Full sized shampoo, conditioner, body wash and lotion are provided that all smell fabulous and are not bolted down so you can move them as needed. Tips, cotton balls etc. are provided. There is coffee and tea service in the room as well. Beds were comfortable, pillows were perfect. You can control the room's temperature. There is a large screen wall TV with remote, a desk for work with plenty of electrical outlets and USB ports (large and small) and free WiFi. There are also electrical outlets and USB ports by the bed. There is laundry and dry cleaning service and room service is available (expected, really). The room service QR code was not intuitive, however. I have included a listing of ammenities and nearby attractions in the pictures. There are on site restaurants if you do not feel like exploring the city. The staff is friendly and accommodating. The only reason I could not give this hotel five stars was because of the itsy bitsy teeny weeny bathroom that was awkwardly set up. No tub. Just a shower. No place to put your toiletries. To get close to the mirror you have to lean way over a long rectangle sink or the toilet...not optimal for women generally and terrible for anyone whose sight without glasses is poor. On the plus side, there were plenty of towels!!!! I would stay here again, but next time I would see if any rooms have better/larger bathrooms!

Boston cream pie
Hannah L.

The OG Boston cream pie!!! Ambiance: Located inside the elegant Omni Hotel. The staff are wonderful and super accommodating. Prices are very reasonable and comparable to other restaurants. Pro tip: get the Boston Cream Pie from the restaurant, not the gift shop. Boston Cream Pie: Absolutely delicious! The cake was light and fluffy, with a delicate chocolate top. The outer layer added a nice crunch, and the whipped cream with fresh fruit paired perfectly.

Bathroom
Amanda B.

For just shy of $400 for one night I had higher expectations for this place. Pros: it's right off of the Freedom Trail right next to one of the old churches, the statue of Ben Franklin, and the new slavery statue (outside the church). The check-in staff were kind. It was walking distance to theater area--we were in town for the MFM show. The lobby was gorgeous; rooms appeared to be recently renovated. Cons: one weird thing about the recently renovated rooms--the designer thought it would be a good idea to use barn doors for the bathrooms, which is awkward when you're sharing w a friend vs. a partner/spouse, as the door doesn't fully overlap to a close, so you can hear all the sounds and smell all the business, as there are also no bathroom fans?! Had a room w two queen beds; beds were smaller than standard queen size, more like a full size bed, and mattress was very mushy. At 4:45p the pub-y/most casual of the restaurants was full as a whole wedding party was there. Unfortunately the other restaurant in the hotel wasn't taking anyone in at that time (not sure of hours). Inconvenient. Also, the pub staff were rude. Later that night we decided to try the famous Boston Cream Pie (allegedly created in this very hotel, along w the Parker House Rolls). For two pieces of Boston cream pie and I guess the room service charge it was nearly $40! And the cake was dry to boot. Beautiful building, very historic, but don't need to go back. I'd suggest one of the cheaper chains nearby--that w the cost of two Ubers would have been significantly less than our night here.

Boston Cream Pies
Christine N.

Merin! You are the best. We love you!! She is the sweetest waitress ever. From the moment we walked in, she's amazing.

The original Boston Creme pie.
J M.

Quick birthday flight in & out of Boston--Freedom Trail, history, and the OG Boston Cream Pie at Omni Parker House. 31 years since my last visit and original Boston Creme pie, I may be older, but pie doesn't age, delicious!!

Boston cream pie was invented at this hotel!
Kent V.

I stayed here over the thanksgiving holiday and overall, it was a nice hotel. My biggest complaint was that there was no microwave or fridge in the room, only to find out that these were available upon request! We ate out a lot and had tons of leftovers, desserts, etc. that we pretty much tossed because we didn't have a fridge in the room. The hotel is beautiful and the staff we all encountered were super friendly. The Boston cream pie that they have available for $12 was OK. I expected more. I like how we received drink coupons at check in for the last hurray bar inside the hotel. That was a nice touch. The beds and the pillows were probably the softest and most comfortable I've had in a long time. I slept so well! The water pressure from the shower felt like it was from 1855 though. LOL. Horrible! The location of the hotel is great. Near a lot of sight-seeing spots, things to do and restaurants. Recommend if you want an old historic hotel vs. a modern new place.

Boston crèam pie
Marita S.

We had an incredible meal here a few weeks back! The dining room wasn't busy so we were served very quickly and the location itself if beautiful. Highly recommend all the classics, including the lobster roll which we split, the clam chowder and of course the Boston cream pie and Parker house rolls!

Speaking in the conference room
Cody L.

An historic hotel in one of the most historic cities in the world! The hotel lives and breathes the origins of America. I had the privilege of speaking at a conference hosted in the hotel. The decor was elegant and refined. I learned a lot about various historical moments that occurred here. Parker House is home to: - the famous Parker House Rolls - the first Boston Cream Pie - where JFK proposed to Jackie - its haunted! Staff was extremely friendly and helpful. Restaurant, gift shop and more one sight for your convenience.

Magda C.

I came here specifically for the Boston cream pie, but it was just ok. It has little cream compared to the layers of cake. The salad and summer bowl were good. The vibe here is old and comforting.

Boston cream pie

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Omni Parker House Reviews in Other Languages

Ask the Community - Omni Parker House

Are there any self parking garages within walking distance to this hotel?

Pi Alley Garage on Washington Street. Somewhat expensive. Night and Weekend rates are lower. Up to 10 hours is $14. Greater than 10 hours and up to 24 hours is $24. Basically weekday rates are double, $44 for 24 hour paking.… Read more

Is parking valet, self parking or both?

Parking is valet and about 50 dollars a night with multiple exits

How much to request a mini fridge for your room?

$15.00 for the length of the stay

Are there Hair dryers in the bathrooms? Thank you.

Yes. If not, you can request one.

Are children allowed to eat at the bar?

Yes

View All 7 Questions

Review Highlights - Omni Parker House

Located in the freedom trail & near the Boston common, Faneuil Hall & Quincy market is just a few blocks away!

Mentioned in 74 reviews

Read more highlights

The Verb Hotel - At the entrance

The Verb Hotel

(377 reviews)

$$

Fenway

In September 2025 four us visited Boston to watch some baseball games at Fenway Park and selected…read morethe Verb Hotel. The Verb is rock n roll / music themed that includes records and record players in each room; pretty interesting and nostalgic. We had two rooms with a view of the pool without balcony. My room was clean, smelled good, and was well-decorated. The room included all of the basics. The second room had a horrible sewage smell coming from the bathroom. We reported the issue to the front desk, and the staff member claim it would be repaired upon our return from our outing. Unfortunately, it was not resolved. The included breakfast hosted next door was very good. In addition, the breakfast staff employees were excellent.

In town for a concert at Fenway/MGM, we booked this hotel because it is an easy five-minute walk…read morefrom the venue and about $100 per night cheaper than many nearby options. The property has a fun 1960s vibe, with music front and center, turntables in every room, and a big selection of albums to choose from. Once you get past the all-black hallways, the rooms themselves are a good size, very clean, with effective HVAC, relatively quiet nights, and one of the better-designed hotel bathrooms, including actual shelf space for toiletries. Staff were solid, and the included breakfast is more substantial than the typical "free breakfast" offered by many hotels. Highly recommended; we stayed in a standard room rather than one of the converted travel-trailer suites.

Hotel AKA Boston Common - Restaurant

Hotel AKA Boston Common

(434 reviews)

$$$

Downtown

So found this great little bar in the Hotel AKA lobby. Clean. Great selection of liquor and good…read moreselection of beer. Zach was an excellent bartender. He took care of us. We will visit there again for sure.

I stayed at AKA Boston Common for 49 days (11/3-12/22, Room 808), so this review reflects a…read morelong-term experience rather than a single bad incident. On the surface, this hotel presents as polished and upscale, but over time it became clear that it is a full-on Monet--looks good at a glance, but the closer you get, the more issues appear. During my stay, I was required to move rooms three times--once voluntarily after an upgrade, and twice due to serious maintenance issues, including a sprinkler-system flood. In subsequent rooms, I experienced repeated heating failures, inconsistent hot water, and even a shower head detaching during use. The heating issues were ongoing and never fully resolved. On multiple occasions, my room dropped to 66-67 degrees despite the thermostat being set to 80. Even after maintenance visits, the room never consistently warmed beyond 75 degrees. On the morning before my departure, I woke to cold air blowing again, confirming the problem persisted through the end of my stay. Management follow-through was disappointing. Promises to check back or assist were not kept, and communication was inconsistent at best. While beverage credit was offered, it did not come close to addressing the cumulative disruption, lack of rest, and stress caused by ongoing room issues over nearly seven weeks. The saving grace of this hotel was the weekday bartender, Rebecca. Monday through Friday, she greeted my colleagues and me with genuine warmth, professionalism, and grace after very long workdays. She was consistently excellent. Unfortunately, that level of service was not present on weekends, and our group ultimately chose to avoid the hotel bar until Rebecca returned. That said, I do want to acknowledge Shirley, Wendy, James, and Nate, who were consistently kind, professional, and helpful, as well as the valet staff, who were always efficient and courteous. This hotel may work for a very short stay if expectations are modest. For long-term or extended stays, however, the operational issues, lack of follow-through, and inconsistent hospitality do not align with the image or price point the property presents.

No. 284 - Penthouse Suite at No. 284

No. 284

(26 reviews)

Back Bay

Good location and clean room. But only enough coffee for one day(??). And it's SUPER noisy w street…read morenoise at night. Super rude guy at the front desk. No clean towels or room cleaning. Not worth the $$$. Is not a hotel-- it's like an airbnb.

This place is perfection. Service was friendly and impassioned. We received a little tour as soon…read moreas we checked in. We were on our way out to Fenway, so the friendly gentleman at the front desk was kind enough to give us walking directions after he showed us around the guest spaces and our room. Location: 5 : an easy 10 minute walk to Fenway, a 12 minute walk to the Commons. A wealth of eating options, safe secure and walkable in every direction. Room: 5 Our room was impeccable with impressive personal touches and attention to detail. Little things like Fiji water, fresh soft towels (and a black towel for makeup), full array of toiletries, and a welcoming comfortable firm bed. Despite having alllll the things to do in Boston, I was excited to get back to that room and that bed, and I slept like a log. I like a good bed when I'm traveling and I would never stay at another place if I had the option. My favorite aspect was having a separate bedroom and living area (with pull out couch). All things comparable, I've stayed in a thousand hotels, I've traveled Boston thoroughly. This will be my go-to forever. Whether traveling single, as a couple, or with my kids, I will look at 284 first and foremost. Kid-friendly: yes! I would definitely stay here with my kids (ages 9, 11, 13). Safe, fun, welcoming, and wallet-friendly. Special bonus and wow impression: each room is themed after a different artist. I love love love this concept and intrigued me a thousand times over. I ave a personal goal to stay in every room now.

Residence Inn by Marriott Boston Back Bay/Fenway

Residence Inn by Marriott Boston Back Bay/Fenway

(97 reviews)

$$$

Fenway

Stayed at this hotel while in Boston for a week. The location is approximately 25 minutes from the…read moreairport. There are a few restaurants within walking distance. It is close to Fenway Park and we were able to walk there and back. This would be a good location if that was your destination. Parking is $70 extra per night which I find excessive but maybe that's the going rate in Boston. We had a king room on the 7th floor. There's a kitchenette equipped with a refrigerator, microwave, cooktop and a nice area to eat. It had a sofa and a small flat screen tv that you can adjust on a mount. The layout was good for our needs. The issue was housekeeping. At first glance there were some crumbs in the kitchen and a few hairs in the tub , and dirty kitchen items. Later we discovered dirty sheets. We requested our entire bedding be changed the next morning and the rest of the room be serviced as well. We came back to the room and the bed was changed but none of the room was cleaned so we headed back down again to request cleaning. We were told it would be cleaned the next day. The staff were apologetic and we didn't have any issues with them. Breakfast is served downstairs and the gentleman was overseeing the area for cleanliness and refills. He did a great job. Breakfast was basic but good. We are quite disappointed with the lack of cleanliness so for that reason we won't stay here again.

DO NOT STAY HERE - 'F' RATING ON BBB! This is the most dishonest hotel I have ever dealt with. My…read moreson was having surgery at Boston Children's so we decided to stay at the Resident Inn Boston Back Bay/Fenway because it was within walking distance to the hospital (so we could avoid the valet fee the nights he was hospitalized). We booked 12 nights because his surgeon told us he could be hospitalized up to 10 days but we knew he could be discharged early. During check-in, I asked Mo if my son was discharged early if there would be any issues and he assured me that if we told them as soon as we knew that there wouldn't be any issues. I gave the manager on shift almost 2 days notice that we were going to be checking out early. The morning we checked out the front desk attendant told me we would be charged an early check-out fee because we didn't give them 24 hours notice. After I told her I spoke with the manager 2 days prior she told me she would have to "talk with the team" before doing anything and we would get our bill via email. The next morning I received our bill and they charged us for the night after we checked out. I called the hotel and left 4 messages with the accounting manager (I never received a call back) and tried for 9 days straight (to include filing multiple claims with Marriott Corporate) and they refused to refund me for the extra night and valet for the night. Their justification was that my car was parked in their garage that night (they must have a way to manipulate the valet time stamp) so they could not refund me for the night because that means we were at the hotel. I emailed both the manager and Marriott corporate my EZPass receipts (to prove we had left Boston the day we checked out) and they have yet to resolve this case. It has been well over 2 weeks and we have never received a phone call or email response from them. Save yourself a terrible customer service experience and choose another hotel! I would've never expected this from a Marriott.

Four Seasons Hotel Boston - Pic of room

Four Seasons Hotel Boston

(173 reviews)

$$$$

Back Bay

For high tea, family members and I visited the Four Seasons hotel for the second year. It's become…read morean annual tradition right around Christmas, at various locations like the Taj and one in the seaport area. This visit was exceptional in pretty much every way. The environment was beautifully decorated for Christmas, like last year, and I had to take some pictures to have as desktop wallpaper on my computer. We had a very nice time and the selections on the menu were impressive. I went with the carrot cake chai black tea, mainly because it had pumpkin pie kinds of spices and vanilla rooibos. It tasted wonderful, like an autumnal tea, and all our teas came in beautifully decorated tea pots, apparently from Australia. The Four Seasons also does this interesting thing where they give you a liquor that fits with your tea order, to be added if you wish or drank by itself. I had a sip of mine and from someone else's, a bit strong for me but a bailey's one was alright. I'm fine with just tea myself! As for the food, this year's high tea was one of the best I've had. The menu was different from last year's, which was great too but in my opinion this seemed like an upgrade. Some of the food items included pieces of salmon in a little pastry, mini lobster roll, peking duck crepe, curried chicken croissant, a beautiful deviled egg, vanilla bean and brown butter scones, an eggnog tart, and a Santa hat shaped raspberry pastry. We even got some alternate options for a lactose sensitive person, so that's a great plus as well. The atmosphere was elegant and calming, and the service was great. The Four Seasons high tea was a very special holiday event, and comes highly recommended!

So we didn't stay at the hotel but we had breakfast there. We absolutely loved it…read more Inside is elegant and beautiful. I love coming here. Service was too notch as well as the food, you will not be disappointed. It's pricey but that's to be expected. It's worth it.

Omni Parker House - hotels - Updated May 2026

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