Best Boston Cream Pie EVER!!!! We walked by and saw that this is the location it originated. How cool is that? read more

Omni Parker House - Boston cream pie - Hotels Near Me - Boston, Massachusetts

The Omni Parker House is a beautiful historic hotel in the heart of Boston with an unbeatable location. The building is full of character, and the staff was incredibly hospitable throughout our stay. I also enjoyed the restaurant, which served delicious food and added to the overall experience. Unfortunately, there was one major issue that significantly impacted my stay. The bathroom design in my room was shockingly impractical. I am only 5'4", yet there was virtually no way to sit on the toilet because of how it was positioned. It felt like a serious design flaw, and I genuinely do not understand what the architects were thinking or how a room with a bathroom layout like that is considered acceptable for guests. While the hotel's history, location, staff, and dining were all wonderful, the bathroom setup was disappointing enough that it detracted from an otherwise excellent experience. read more

Omni Parker House - Hotels Near Me - Boston, Massachusetts

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Historic hotel located within walking distance of both of history, restaurants and bars. Beds are comfy, bathroom is small, yet modern and clean. Elevators are slow, but as expected in an older hotel. Might just be a little haunted though. We tried eating at the hotel but unfortunately the kitchen closed by 10 PM and we were seated at 9:55pm I totally could not order any food but that room service was available. There are many options for hotels so I may definitely pass on this one if and when I return to Boston. read more

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My husband and I stayed at the Omni Parker House for two nights, when we visited Boston for his birthday about two weeks ago. The room was nice and comfortable. The service at the front desk and porter stand (we left our bags on two different occasions - check in and check out day) was very friendly and quick. The location was great - close to T stations and walkable to most places we went (we took the T twice - to go to the Isabella Stewart Gardner and to go to Cambridge, but otherwise, we walked everywhere. I think the price was about what we usually try to pay on trips - nothing exorbitant, and the room was nicer than many rooms we've stayed in at that price level (but in NYC). I was pretty happy with it and would be happy to stay again. read more

Came in here to have a cocktail and try the world famous rolls and a Boston cream pie. All three were fabulous! We sat by a window in the downstairs restaurant and enjoyed the big comfy chairs , good food and people watching. read more

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The lobby was beautiful, but I was disappointed that the famed Boston cream pie unavailable in any restaurant as we were too late for brunch but too early for dinner. You can wait around the spacious lobby or get one from the gift shop, which I was assured was the exact same except with no plated strawberry. The gift shop itself has all those convenience item sundries for a bit of a markup, but it was nice they had the pies ready to go. It probably isn't as good as the restaurant. It seems the cost is high because they are the originator, but it was a bit dry, perhaps because it's hard to keep a shelf stable cake moist to go. It's also really more of a single serve despite the price. It was nice, but it did seem a bit underwhelming. I do imagine it's fresher from the kitchen, but it did what I needed it. It's more like a temporary souvenir than the best Boston cream pie I've ever had. Next time I will time my visit better. read more

Omni Parker House - Hotels Near Me - Boston, Massachusetts

First room - toilet wouldn't flush. Second room TV wouldn't turn off. Chanels change. So I had a TV in all night. Checked in at 2:15am after moving to the second room at 3am. So far a remarkably disappointing hotel. Also rooms are extremely small and cramped. Smaller than most walk in closets. read more

Come to celebrate getting another year older and hopefully wiser. I saw a sign in the Christmas store a few doors down, As I get older, my Happy Hour is called a NAP. Since we're on the topic of sleep, we had a Deluxe two Queen room on the 5 th floor. Subconsciously I think I had hoped to be on the 9 th or 10th floor or close to room 303 where it is said to be haunted by Mr. Harvey Parker, The ghost guy as called by our table server in Parker's Restaurant. Back to sleep, our Queen sized beds were super comfy and came with 5 pillows each. They both faced a large screen tv. Love the fragrance of the shampoo, conditioner, body wash and body balm. So many towels, lovely- white in mint condition. Francine at Reception and DeeJay, concierge were exceptional. We found the Hydration Station on the 8th floor and made our own ice coffee. Sensor ice machine and you can find creamer and sweeteners plus cups in the drawers below. Elegant to the max, the lobby is stunning especially the ornate elevator doors. You need a room card to operate. Everything is first class with Door Men. Two entrances, main one on School Street has stairs. You can walk up and around the corner to your left to enter from a different door without stairs. I was fortunate to have a slice of their famous Boston Crème Pie(actually a cake as noted by our Duck Tour narrator, Ben.) Chocolate script Happy Birthday was written on the plate delivered to our room. Very fancy and pretty. The only downfall was our room window faced a perhaps office building and several office cubicles looked into our room. One in particular the hard working gentleman stayed at his desk 12+ hours so we had to keep our shades drawn. No other view from that room. Despite that, 6 spacious drawers for your belongings, a nice closet with hangers and two robes. I used one as a nap cover blanket cuz the room gets very cold. The porter put our AC on 69 degrees. Only once I was able to access heat setting. The room also comes with an ice bucket, coffee maker, desk and mini fridge. Between our two beds was an alarm clock, an adjustable lamp for brightness and both a portable luggage stand and a sturdy luggage piece of furniture. The location is across the street of King's Chapel housing Ruth Chris. Each day we followed the Freedom Trail red brick path either to or from Quincy Market after a Lyft ride first. Our hotel was also one of the pick up points for a Martha's Vineyard 12 hour tour. Big tip: look no further for the BEST clam chowder I had during our stay here. We also redeemed a coupon for a complimentary beverage from the Last Hurrah adjoining the hotel. Okay I'll stop here going on and on about this historic hotel. I think you can tell I enjoyed our time here in the lap of luxury. read more

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The mixed reviews after their remodel had me worried but rest assured-- this place is absolutely great. Room is smaller but it's not ridiculously cramped. The barn door is slightly annoying but you can still manage. Beds are on the softer side but still very comfortable. The common hallway and the lobby are clean and well maintained. The staff is amazing and so attentive. We got water bottles on arrival and check out. They have kid activity bags. The doormen are kind. Overall centrally located and a gem. Easily accessible with luggage from the T at government center or even Park street. read more

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Yes, stopped in for a Boston cream pie. It's the home of the original and it's worth it. We've been here before and this is also the home of the Parker house rolls. Which I also recommend. The staff is great and the service impeccable. read more

Omni Parker House - Boston Cream Pie - Hotels Near Me - Boston, Massachusetts

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My kid wanted to go to the source for Boston Cream Pie. It was ok, but not really that good. French onion soup was decent. Parker House rolls were disappointing. Club sandwich was good and enough food for 2 people. We skipped the $6 soft drinks as the price was outrageous. read more

Omni Parker House - Boston cream pie - Hotels Near Me - Boston, Massachusetts

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They texted me at the beginning of the stay to let them know about any front desk needs but when I did there was no response back in text. Felt like a bait and switch Overall staff were kind and rooms were clean and welcoming. read more

The OG Boston cream pie!!! Ambiance: Located inside the elegant Omni Hotel. The staff are wonderful and super accommodating. Prices are very reasonable and comparable to other restaurants. Pro tip: get the Boston Cream Pie from the restaurant, not the gift shop. Boston Cream Pie: Absolutely delicious! The cake was light and fluffy, with a delicate chocolate top. The outer layer added a nice crunch, and the whipped cream with fresh fruit paired perfectly. read more

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What a beautiful hotel with such rich history! A must stay in downtown Boston. Have breakfast in the Parker House Restaurant and drinks in the bar. Will be my go to when staying in Boston!! read more

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Just spent a week staying here and hotel is so beautiful and at the perfect location for exploring a Boston!! The rooms are a bit small but so quaint and cozy with super comfortable beds. The staff were so helpful and nice and made our stay even better. We enjoyed lunch and breakfast at the restaurant which was delicious and ate Boston cream pie several nights. If you are looking for a clean and beautiful hotel that is rich with history and minutes from landmarks and things to do look no further. read more

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We decided to stay for one night as we were going to show within walking distance at the Opera House. The hotel has a beautiful and spacious lobby. Check-in was very smooth and we were provided a bottle of water each. We were also told that we had 1 drink at the bar or we could exchange for a drink at Starbucks nearby. When we asked if we were both getting 1 drink voucher, we were informed that it was 1 drink voucher per room. The other party we were joining were given 1 drink voucher each. That would make more sense to me but there was not convincing the front receptionist of that. When we entered our room we were met with a blast of hot air as the heat was set up to 78 in the room. We decided to adjust the temperature to cool the room utilizing the PTAC unit. We then got to hear loud noises coming from the unit anytime the fan turned on. That went on day and night so our choice was to be overheated or hear a blasting noise every so often at unexpected times. Our room was very small and had a queen bed. This was described as a deluxe room on our reservation but I think we were provided a traditional room instead. We had a keurig machine and things to make coffee in the morning if we had chosen to. Bathroom was super small and had a barn door. I almost felt like we were squeezed into a corner or closet while staying at this hotel. I am glad we were only staying one night here. We parked overnight nearby utilizing the ParkHero app for $23. Valet parking is available for $70 if you choose to do so. The best things about this hotel was the location and a very warm room on a very chilly night in Boston. read more

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We were initially excited to attend the wedding at the Omni Parker House and though we live in MA, we decided to treat ourselves to a fancy night at the hotel. It was a lot of money. We even paid the extra $75 for an early check in. Once we were in our room, the toilet was dirty and clogged. We went to the front desk and told them to please fix as we would be at the wedding and they had 5 hours to fix it. We thought we were being generous and not demanding. But when we returned after the wedding, nothing had been done. So back down to the lobby yet again. The same person we told looked like a deer in the headlights. She probably forgot but this is a 5 star fancy hotel. She got her manager who said she would try to get someone up to fix it. What? Now we have to wait who knows how long just to use a toilet? We insisted we wanted our rooms changed as we no longer trusted the staff to fix the toilet. She reluctantly changed rooms and said she would waive the $75 early check in fee. Next morning, I checked the bill on my email only to find she had not taken the $75 off. Back to the lobby yet again and the new person at the desk argued with me about the charge being able to be removed. UGH! When you are paying this much, you should have a working clean toilet. You should have a staff who apologizes and says they will fix it. And if your staff forgets to call maintenance, you should comp the entire stay as you put your guests through a very large inconvenience. Comfort Inns treat their guests better than the Omni Parker. read more

Dating back to the mid 1800's, the oldest continuously operated hotel in the US is conveniently located in downtown Boston within walking distance of all major attractions. The rooms are nicely appointed, if small, but the service here is always on point. Of course, you'll have to have lunch here as the restaurant has been a haunt of countless US Presidents and dignitaries -- and is the birthplace of the eponymous Parker House Roll and Boston Cream Pie. Top hats and spats not required. A very easy five stars. read more

The hotel has so many guests the restaurants/ bars can't accommodate them- long waits. Our room was so small we had trouble maneuvering our luggage. Don't order room service-waited over an hour then went to speak with the food/beverage manager. The food finally arrived- no compensation for the delay etc. The positive thing I can say is the location! read more

For just shy of $400 for one night I had higher expectations for this place. Pros: it's right off of the Freedom Trail right next to one of the old churches, the statue of Ben Franklin, and the new slavery statue (outside the church). The check-in staff were kind. It was walking distance to theater area--we were in town for the MFM show. The lobby was gorgeous; rooms appeared to be recently renovated. Cons: one weird thing about the recently renovated rooms--the designer thought it would be a good idea to use barn doors for the bathrooms, which is awkward when you're sharing w a friend vs. a partner/spouse, as the door doesn't fully overlap to a close, so you can hear all the sounds and smell all the business, as there are also no bathroom fans?! Had a room w two queen beds; beds were smaller than standard queen size, more like a full size bed, and mattress was very mushy. At 4:45p the pub-y/most casual of the restaurants was full as a whole wedding party was there. Unfortunately the other restaurant in the hotel wasn't taking anyone in at that time (not sure of hours). Inconvenient. Also, the pub staff were rude. Later that night we decided to try the famous Boston Cream Pie (allegedly created in this very hotel, along w the Parker House Rolls). For two pieces of Boston cream pie and I guess the room service charge it was nearly $40! And the cake was dry to boot. Beautiful building, very historic, but don't need to go back. I'd suggest one of the cheaper chains nearby--that w the cost of two Ubers would have been significantly less than our night here. read more

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The Scarlet Vetter says....our organization utilized this hotel as our home base for a two day conference. It is regal and elegant. From the beautiful lobby to their well appointed rooms, you cannot go wrong booking a stay here. The room amenities are generally excellent with black out, light blocking curtains, small refrigerator, room safe. Full sized shampoo, conditioner, body wash and lotion are provided that all smell fabulous and are not bolted down so you can move them as needed. Tips, cotton balls etc. are provided. There is coffee and tea service in the room as well. Beds were comfortable, pillows were perfect. You can control the room's temperature. There is a large screen wall TV with remote, a desk for work with plenty of electrical outlets and USB ports (large and small) and free WiFi. There are also electrical outlets and USB ports by the bed. There is laundry and dry cleaning service and room service is available (expected, really). The room service QR code was not intuitive, however. I have included a listing of ammenities and nearby attractions in the pictures. There are on site restaurants if you do not feel like exploring the city. The staff is friendly and accommodating. The only reason I could not give this hotel five stars was because of the itsy bitsy teeny weeny bathroom that was awkwardly set up. No tub. Just a shower. No place to put your toiletries. To get close to the mirror you have to lean way over a long rectangle sink or the toilet...not optimal for women generally and terrible for anyone whose sight without glasses is poor. On the plus side, there were plenty of towels!!!! I would stay here again, but next time I would see if any rooms have better/larger bathrooms! read more

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Quick birthday flight in & out of Boston--Freedom Trail, history, and the OG Boston Cream Pie at Omni Parker House. 31 years since my last visit and original Boston Creme pie, I may be older, but pie doesn't age, delicious!! read more

Omni Parker House - The original Boston Creme pie. - Hotels Near Me - Boston, Massachusetts

Merin! You are the best. We love you!! She is the sweetest waitress ever. From the moment we walked in, she's amazing. read more

Omni Parker House - Boston Cream Pies - Hotels Near Me - Boston, Massachusetts

I stayed here over the thanksgiving holiday and overall, it was a nice hotel. My biggest complaint was that there was no microwave or fridge in the room, only to find out that these were available upon request! We ate out a lot and had tons of leftovers, desserts, etc. that we pretty much tossed because we didn't have a fridge in the room. The hotel is beautiful and the staff we all encountered were super friendly. The Boston cream pie that they have available for $12 was OK. I expected more. I like how we received drink coupons at check in for the last hurray bar inside the hotel. That was a nice touch. The beds and the pillows were probably the softest and most comfortable I've had in a long time. I slept so well! The water pressure from the shower felt like it was from 1855 though. LOL. Horrible! The location of the hotel is great. Near a lot of sight-seeing spots, things to do and restaurants. Recommend if you want an old historic hotel vs. a modern new place. read more

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Omni Parker House Although I was not in Boston for a joyous occasion, the staff here were superb. From the valet like Jorge and Irving; to the bartender, Ryan, the hostess, at the Last Hurrah; the hostess at Parker house and the everyone at the front desk! The room was very clean and they even brought up a microwave for me. You get a couple of bottles of water as well. There's also a Jen on the lower level, and it has a Peloton! Also, the location is very central to the City Hall in old town, so you get a little bit of history while you're in Boston. The bonus was the fact that the hotel itself holds so much history. I would definitely stay here again. read more

I'm giving this hotel 3 stars based on the expectation for a 4 star experience that they advertise. This hotel bills itself as a 4 star hotel but I wouldn't say the experience matched that. The hotel check-in staff weren't friendly or particularly helpful. The restaurant and bar service on multiple nights was subpar. Like you will be waiting A WHILE for them to take your order, bring your check, etc. even if it's not particularly busy. Also the quality of the menu items is nothing impressive. The bed and pillows were comfortable but the room was SO tiny. Nothing about our stay was unique or remarkable. If traveling to Boston again, we'd probably look to book farther away from the touristy area and use the excellent public transportation. Our booking was supposed to include a complimentary upgrade, but allegedly none were available, even though I could see better rooms available when looking on their own website after we checked in. We were staying for our anniversary, and they have a space when booking to say if you're celebrating something. It doesn't even have to cost much for a hotel or host to show you some type of hospitality- I don't need a bottle of champagne, but I've been to other places that leave a nice note on the room with like a cookie or... really any type of acknowledgment. If they're not interested in helping guests celebrate special occasions then... don't ask about them??? read more

We had an incredible meal here a few weeks back! The dining room wasn't busy so we were served very quickly and the location itself if beautiful. Highly recommend all the classics, including the lobster roll which we split, the clam chowder and of course the Boston cream pie and Parker house rolls! read more

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I've stayed here at least a dozen times, and the remodel was long overdue and was partially successful at breathing some new life into what had been a very dated hotel. Modern looking bedrooms and bathrooms, and no longer feels like 19th Century must and mildew. BUT, and sadly there are some buts... one minor and one not-stying-here-again major: minor: no towel hanging *anything* so you're hanging your towels on the corner of the shower door, the corner of the closet door, the bathroom door handle, etc., so the clean new lines look like a wreck at first actual use. Also things fall on the floor as soon as you move said door or doors, so that's comically poor. major: there's been some *serious* screw-up with the plumbing. My room stinks of sewage which comes and goes with what I guess is the use of adjacent rooms. They flush, I get to breathe it. I ended up closing the bathroom door, running the heater which is the only way to get a fan running, to generate positive pressure and force some of the stink out the exhaust vent, since there's no fan in the actual exhaust vent to pull air out. I also stoppered the sink, plugged the overflow drain with a wad of tissues and covered the shower drain with a wet towel. This has been the case for 3 days now, so not some one-off weird happening. This is a persistent flaw. I'd prefer the 19th century must and mildew scent to this, sadly. read more

We didn't stay overnight, but one of the restaurant servers encouraged us to explore the hotel, so we wandered up to the mezzanine and even ventured down to the lower level. Staying true to the hotel's reputation, we had an epically chilling encounter in one of the elevators... so unsettling that I decided to leave the moment the doors opened. Words don't do it justice. All I can say is: visit at your own risk. read more

I came here specifically for the Boston cream pie, but it was just ok. It has little cream compared to the layers of cake. The salad and summer bowl were good. The vibe here is old and comforting. read more

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Stopped in to try Boston cream pie from the place where it originated. Lovely atmosphere, nice service and great view of the bustling street by the window. I am not a huge fan of coconut and think it was only ok. I think that's a personal preference thing as I have had many dessert I prefer overall - usually those with chocolate and fruit to offset. See, I said it was a me thing. All that said, it was a nice box to check off the list & enjoyable stop to break up the day. read more

Omni Parker House - Boston cream pie - Hotels Near Me - Boston, Massachusetts

The rooms are extremely well maintained. But when booking my room I'd order their famous Boston Cream pie, they give me zero information on how to redeem it. The front desk was no help either. read more

Review is for their Boston Cream Pie Only: I've always loved BCP (some, better than others). But, after the top 2 brands were discontinued (crying), and 2 from the bakery at different stores ended up in the trash, it's been 2 years since I've had one. So, for my 64th birthday yesterday, I decided to try, THE ORIGINAL BOSTON CREAM PIE. But, since driving to Boston was out of the question, I used Goldbelly (separate review in New York, NY) delivery service (5 Stars). While the top isn't as pretty as their picture (due to being upside down for some time), it's pretty close. Topping and Filling: Both were out of this world scrumptiolishous! Though, imo, there should be more filling. Cake: It was quite firm (not sure it was normal, or due to minimal thawing out time before eating (if it changes, I will update the review). Shaved Almond Coating: While I love almonds and chocolate, personally, I didn't care much for it here. And, I think, I'd prefer a "naked" cake, with topping/frosting dripping down the side. So, between not enough filling, and the shaved Almonds, it was enough to not give it 5 Stars. Definitely a delicious dessert. And, well worth the $99.95 (tax + shipping included). I'll probably reorder it. But, there's another company in Boston that has the BCP that I'll try first. read more

Omni Parker House - Photo of the BCP they advertise - Hotels Near Me - Boston, Massachusetts

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We stayed at the Omni Parker House in Boston several years ago, prior to their renovations. We looked forward to staying there again, we were disappointed. It appears that Parker House converted two of their old rooms into three rooms. The rooms are very small. There are not enough drawers to unpack your suitcases. One three drawer dresser and two very small bedside tables with one drawer. A positive is that the Parker House is centrally located. Will we stay there again is up for discussion. If I could give a rating of 2.5 I would do so. We are disappointed in the size of the hotel rooms, worse than a Holiday Inn. read more

Place is beautiful we went there with one thing in our mind and that was to have their iconic Boston Cream Pie. And we wer let down it was ok not great or the best we have had it was missing that thunder and a little more cream. Place is amazing staff was great very well kept but let us down with the Boston Cream Pie read more

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Stay for the location. Everything else is either overpriced ($6 emery board) or doesn't work (had to unscrew light bulb to shut off light, and the hair dryer blew only cold air) or was non-existent like the coffee maker and garbage can. The bathroom was Teeny tiny. How they have the gall to call this a luxury hotel is beyond me. read more

Thin walls. You can hear your neighbor on the phone. Quiet HVAC that offers no white noise. Located downtown so the traffic is loud. Sometimes loud enough to drown out the sound of your neighbor on the phone. But the lobby is very historic and ornate. The bar is cool. Lots of interesting cocktails to try out. The food menu is very limited. Pub grub, basically. The gym is well equipped, which is a nice perk and saves this from being a 2 star review. read more

An historic hotel in one of the most historic cities in the world! The hotel lives and breathes the origins of America. I had the privilege of speaking at a conference hosted in the hotel. The decor was elegant and refined. I learned a lot about various historical moments that occurred here. Parker House is home to: - the famous Parker House Rolls - the first Boston Cream Pie - where JFK proposed to Jackie - its haunted! Staff was extremely friendly and helpful. Restaurant, gift shop and more one sight for your convenience. read more

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Came here to try the boston cream pie. You can get it at the gift shop right below the cashier in the refrigerated section. Gift shops closes at 10pm. Boston cream pie was just ok. Be ware that there are almonds on the side of the pie but not inside. Ate it across the street at Boston's old city hall as there's seating and tables there. read more

Omni Parker House - Boston Cream pie - Hotels Near Me - Boston, Massachusetts

Totally get the whole historical hotel thing...maybe it's just not my thing. We opted for the room with a double bed, which was about 250 ft.², so not the smallest room, but something within our price range. The room was so small and claustrophobic feeling, as there was no view outside the windows, on the 10th floor. Our walk from the elevator was ridiculously long, often confusing at times. The hotel hallways were SO hot, although the AC in the room was great. The best part about this hotel is the staff. From the Bellman to the person checking us in, they were incredibly friendly and even remembered our names from earlier in the day. Glad we were able to visit for a night, but would not stay again. read more