The system? Not good. Technology, legal documents, communications? Not good. The actual doctors and…read morenurses and physical therapists? They did seem good, and I genuinely liked most of them. The hospital is in a nice location and we appreciated having sunlight and views. But the hospital is bad with communicating with each other and with us family members, bad with paperwork and legal bureaucracy, bad with computers. I watched my brother writhing in pain for 45 minutes while a nurse couldn't get the computer to allow the next dose of pain meds to come through. Eventually a pharmacy worker came up and they stood around the computer going, "Huh! That's interesting. Never seen that before." I had to file my power of attorney documents multiple times. "Maybe you should file it again with us in person," one guy said. I had already filed it, in person, at their front desk, and even had the receipt for it. The real hands-on medical staff was focused on my brother's basic health needs to some degree, and I am thankful for the medical professionals who saved his life. The hospital SYSTEM only cared about getting my brother out of his hospital bed as soon as possible, into some other kind of care facility, even though he'd caught a new bacterial infection while in their hospital.

This is specifically the Labor and Delivery area. I was very impressed with how clean and organized…read morethis location is. I was also in awe of the great staff at this location. My daughter had a long labor and the ladies here were all so caring, patient and helpful. After she gave birth, they took care of my daughter and baby to make sure everything was good and normal. The lactation nurse was very patient and helpful as well. Overall, I felt the staff at this hospital made our visit very welcoming and stress free.

Oregon Imaging Center at Riverbend has stellar customer service at the front desk. I went directly…read moreto the kiosk to check in and a very friendly representative helped me out and smoothly checked me in. The front lobby decor is very inviting and there's plenty of seating, so if you want to sit alone you can. When I was called back the tech was very friendly and helpful making my procedure go quick and easy. Her exceptional care was awesome. The back of the facility was very clean and had great decor as well. I highly recommend OIC for all of your image needs. They've also got two locations. One in Eugene, OR and the other in Springfield, OR.

I had a mammogram for left breast in January which turned out need further testing, Ultrasound was…read morescheduled for end of April, then I needed a biopsy, and an MRI, this all took over 5. months to schedule. After the MRI yesterday they found suspicious spot on right breast, now I have to start all over again for further testing, I am sure this won't be scheduled and completed for quite a while. Hope that I can get a treatment plan BEFORE THE END OF THE. YEAR.

This review is for the Family Medicine clinic in the Riverbend Pavilion building. The prior reviews…read moredon't seem to be for this clinic specifically. This is an easy place to go if you need a regular check-up from a primary care physician or nurse practitioner, and I have been able to be seen either same or next day for acute problems. I have always been put in a room on time. If you sign up for the online patient portal your lab results are available very quickly, and it's easy to communicate with providers.

I found the neurology department, office manager and neurologist doctors at Peace health Neurology…read moreat Riverbend try to force people to go to doctors that patients may have absolutely NO faith in and, lots of concerns regarding. In addition , it took me 2 months of getting ignored to finally get a response from them concerning it. Several years ago I went to Dr Woolhiser twice. After my experience with those two appointments, I had my concerns about the doctor's care. So years later after an MRI found a different medical issue in my brain I didn't want to go back to Dr Woolhiser. My primary care physician even gave me a referral to neurology at Sacred Heart at Riverbend that even said right on the referral "NOT DR WOOLHISER". I called to make an appointment only to learn from the receptionist I needed permission to go to a different doctor other then Dr. Woolhiser. I was advised the only way to be allowed a different doctor was to get permission from the neurology office manager, Cinnamon first. Thus I had the receptionist send a request for that permission. I was then told I should expect to hear back from the office manager sometime in the next week. Cinnamon never called back. Over the first month I left a number of voicemails for return calls and still never heard from Cinnamon. My primary care physician even tried contacting Cinnamon and still no return call to them either. Finally after that whole month of messages I called hospital administration itself about my inability to get a response. I then got the hospital to request for Cinnamon to contact me. Funnily enough the day after the hospital sent its request I finally get a return call, go figure. Ultimately it took me a month of voicemails and the hassle of contacting hospital administration to finally get a single call back from Cinnamon. At that time Cinnamon advised me that the receptionist had gave me partially wrong information and in addition to her permission I needed permission from the doctors as well to change. Cinnamon said the doctors were having a meeting later that day and she would talk to them then and call back the following day with the response. Of course, I never got that call back. After that I began to leave even more voicemails for Cinnamon Finally after two months, all those messages and talking to hospital administration the receptionist finally calls with a denied response to me. She said my ONLY option was to go back to Dr. Woolhiser, who I neither trusted nor liked. In those two months if I hadn't been ignored I could have already been receiving medical care elsewhere. It's ridiculous that it took me all that effort to get a final response as to my request for permission to see a different doctor. I even told them I'd happily take any one of all their numerous neurologists. All I cared about was that it wasn't Dr Woolhiser, who due to my experiences with, I flat refused to ever go back to. Due to those 2 appointments for a completely different issue with Dr Woolhiser years ago and him telling me quite rudely that he couldn't do anything for me, I was denied permission. After those 2 months and regardless of the numerous voicemails and requests I left, I was only able to get a return call twice from anyone at Riverbend's neurology department Basically, the neurology department, doctors and office manager, Cinnamon,,were forcing a patient to only be able to see a doctor they had 0 faith in, nor trust in their abilities. I think that is all absolutely wrong, nor does it provide good care to the patient. What ever happened to getting a second opinion, as that policy doesn't even allow for that either. Patient's need to be able to have confidence in their doctors! Not to mention it shouldn't have to take a person two months and lots of effort to even get a response. I found all of my experience absolutely ridiculous as no true care was even given by the neurology office manager and its doctors.

Riverbend is by far the WORST hospital I've ever been to and that's saying a lot for someone who…read morevisits them often. My most recent experience was that the Dr's released personal information to a room full of people when only 1 person in the room was authorized. Then they decided to take me off my mental health meds.. I was in and out of psychosis and paranoid..etc. I got scared of what else they were going to do to me so I discharged early, when they told me I COULD NOT leave. (That did not help the situation. I've spent hours and hours..whole days even! They are condescending and they have stood outside my door and talked bad about me on countless occasions. They have ignored my nurse calls for over an hour..The intake people are extremely rude. I went to this hospital and they asked me if I have thought about suicide lately (I was in there for something completely unrelated.) They told me to take all of my clothes off the nurse even yelled at me to take my underwear off (Very triggering for what I've been through). When I refused she called in security to very forcefully slam me in a wheelchair and then 3 grown men started wheeling me off the property like they were taking out the trash..thankfully my awesome Ridesource driver saved me) I would say I would NEVER Come back here but I don't have that option. (As far as I know they are the only hospital that has diagnostic equipment. I give Riverbend a 0.

Our family Dr. sent us to the Emergency Room on 01102018. We got there at 12:00 noon. At 6;30 PM we…read moreleft in disgust. If you want to experience a third world inept medical department, than please come here to the Riverbend ER. We were abandoned by the staff and nurses, and Dr.s. A woman cried visually and audibly for more than four hours, people were waiting for more than eight hours. While the staff berated and dehumanized the AMERICAN CITIZENS in the waiting room. I will never forget what my family and I witnessed. I have reached out to the media and PROPER AUTHORITIES. They even were getting peoples names wrong, people who had been triaged and were left to sit in there own vomit.

Had a last minute rx since I forgot mine while out of town and put in a call here. Extremely…read morefriendly and understanding. From the phone call to the counter service, I couldn't have been more pleased with how this was handled.

I just recently became a new patient here at Kaiser and I would say that the facilities are pretty…read morenice. You can get you medicine blood work here all at the same place supper convenient.

I came 10 min early, the staff was very friendly. The office was clean and decorated beautifully. I…read morewas greeted warmly and the. taken back quickly to get measured and vitals done. Next, I came to a beautiful office and waited about 10 min for the Dr. the Dr. and I chatted and went over my medical history and concerns for 1 hour. Very great experience and a very sincere human. I felt extremely at ease and could understand everything we talked about. I have a positive outlook for my health and happy I found someone who can support my goals. Getting blood work done tomorrow and will go over results in about 18 days then see what is goin on and how I can be supported. Thanks so much for all the help and referrals.

I have been going to absolute health medical center for 2 years now. Mainly for HRT and I have had…read morewonderful benefits from doing so. The quality of care and every office visit have been fantastic. Dr.Moarse is very knowledgeable and professional with a great personality and compassion for others. All of the staff are so thoughtful and caring. I will continue to receive treatment at their office knowing it has made such an improvement with my over all health and hormone balance.

I have to have surgery and the care could not have been better…read more I will never use Peace Health again

Went in for hip replacement and everything went perfectly. The staff was great and all went…read moresmoothly. The doctor and nurses were wonderful. The check-in went smoothly, as well as the check out. If you have a choice this is the place to go.

My daughter has been a patient of Dr. Frank, at this medical office. We have been very happy with…read morehis professionalism, his integrity, his skills and insights. He is specifically a pediatric neurologist, but there are many others that work at this office that have all kinds of patients. Definitely a 5 star rating would be more appropriate for Dr. Frank! This office is attached to the largest hospital in Eugene/Springfield, so it is well located, very nice and spacious. The one issue I have had with this office was one phone call on which I was placed on hold for 40 minutes, when I finally had to hang up and not get the assistance I needed that day. This was a one time experience, but it was so frustrating, I had let the office know about it, and am waiting to see how they handle it so it doesn't happen to anyone else. Normally, I have not found this to be the case, they generally have answered their phones in a timely manner.

I found the neurology department, office manager and neurologist doctors at Riverbend try to force…read morepeople to go to doctors that patients may have absolutely NO faith in and, lots of concerns regarding. In addition , it took me 2 months of getting ignored to finally get a response from them concerning it. Several years ago I went to Dr Woolhiser twice. After my experience with those two appointments, I had my concerns about the doctor's care. So years later after an MRI found a different medical issue in my brain I didn't want to go back to Dr Woolhiser. My primary care physician even gave me a referral to neurology at Sacred Heart at Riverbend that even said right on the referral "NOT DR WOOLHISER". I called to make an appointment only to learn from the receptionist I needed permission to go to a different doctor other then Dr. Woolhiser. I was advised the only way to be allowed a different doctor was to get permission from the neurology office manager, Cinnamon first. Thus I had the receptionist send a request for that permission. I was then told I should expect to hear back from the office manager sometime in the next week. Cinnamon never called back. Over the first month I left a number of voicemails for return calls and still never heard from Cinnamon. My primary care physician even tried contacting Cinnamon and still no return call to them either. Finally after that whole month of messages I called hospital administration itself about my inability to get a response. I then got the hospital to request for Cinnamon to contact me. Funnily enough the day after the hospital sent its request I finally get a return call, go figure. Ultimately it took me a month of voicemails and the hassle of contacting hospital administration to finally get a single call back from Cinnamon. At that time Cinnamon advised me that the receptionist had gave me partially wrong information and in addition to her permission I needed permission from the doctors as well to change. Cinnamon said the doctors were having a meeting later that day and she would talk to them then and call back the following day with the response. Of course, I never got that call back. After that I began to leave even more voicemails for Cinnamon Finally after two months, all those messages and talking to hospital administration the receptionist finally calls with a denied response to me. She said my ONLY option was to go back to Dr. Woolhiser, who I neither trusted nor liked. In those two months if I hadn't been ignored I could have already been receiving medical care elsewhere. It's ridiculous that it took me all that effort to get a final response as to my request for permission to see a different doctor. I even told them I'd happily take any one of all their numerous neurologists. All I cared about was that it wasn't Dr Woolhiser, who due to my experiences with, I flat refused to ever go back to. Due to those 2 appointments for a completely different issue with Dr Woolhiser years ago and him telling me quite rudely that he couldn't do anything for me, I was denied permission. After those 2 months and regardless of the numerous voicemails and requests I left, I was only able to get a return call twice from anyone at Riverbend's neurology department Basically, the neurology department, doctors and office manager, Cinnamon,,were forcing a patient to only be able to see a doctor they had 0 faith in, nor trust in their abilities. I think that is all absolutely wrong, nor does it provide good care to the patient. What ever happened to getting a second opinion, as that policy doesn't even allow for that either. Patient's need to be able to have confidence in their doctors! Not to mention it shouldn't have to take a person two months and lots of effort to even get a response. I found all of my experience absolutely ridiculous as no true care was even given by the neurology office manager and its doctors.

This was my first time here and it was great! It was very easy to schedule a same-day appointment…read morethrough the website. The receptionist later told me that in the year and a half that she's worked there, they've always been able to get someone in the same day. I sat in the waiting room for just five minutes or so before they called my name. Waiting area is small, but there was never more than two people seated there. My provider, Amanda, put me at ease right away. She was friendly and upbeat, and listened to me. She communicated well with me, explaining her assessment of my condition, the diagnosis and treatment, and what comes next. The thing I *loved* is they filled my prescription right on the spot in less than five minutes. Copays for the appointment and Rx was much less than I expected. I was in and out of there in less than 45 minutes. All medical access should be this easy.

They were not upfront with me about their "15 min and only one topic to discuss" business model…read morewhen I made my appointment. I ask for a pcp and they told me they did that. I expressed my frustration at the lack of transparency regarding this to Katie the NP I was scheduled with as I had taken time off work for the app and needed to discuss both migraines and tapering off trazodone. She lacked empathy and was very rude insisting I had to pick one to discuss. I walked out as that is not the quality of care I'm looking for and felt very misled!