I just really, really want to thank this hospital, for the amazing care I was given!! Before I go…read moreany further I would like to state first and foremost that I am a Latina / Chicana and it is very obvious that im brown. When i see people throwing the race card around i did not have any experience from the staff here i was here from Thursday 9/24 until 9/28, 2026 i felt absolutely cared for and respected!! Trust me i personally know what racism looks and feels like and i didnt have any of that the entire time i was there!! All the nurses and aides, respiratory therapists Robert & D dont wanna get his name wrong but he'll know it's him cuz I told him n I would call him that!! They were excellent at their jobs and I got my breathing g treatments every 4 hours!! Christine on Thursday was absolutely amazing and very sweet. Christine was one of the first people I met when I was rolled up to the 3rd floor. She was amazing before her shift was over clearly explained everything to me. How they were gonna make sure to help me get my breathing on track and I would be there all weekend!! I appreciated that because honestly I thought i was going to die!! To the all the people who helped me i cant thank you enough for your genuine caring and compassion. I feel grateful and want you all to know that u helped save my life!! With all the blood draws, and constant care I see how hard u all work and how busy u all are!! I especially want to thank the lady whose favorite color is orange of any shade!! I forgot her name but she was such a beautiful warm and friendly nurse. She had went to Greece with her husband for their 30 year anniversary. What a great lady .!! Amazing. So as u can tell i was in contact with a diverse group of caregivers and was well tooken care of. So was the lady I shared a room with . Anyway the weekend day I think NP was also amazing . She was great. For 4 days of great care I am breathing better and alive to talk about it!! THANK U ALL SO MUCH!!! Really quick like this isnt the only experience I've had here this is my go to hospital because it beats the alternative!! So please dont assume oh I've been here one time and dont know what im talking about. One more thing as we all know Dr's aren't passing out opiates and those type of pain pills like they used to, it is just the way it is these days. I am not implying that every one is drug seeking by any means but we all know they are out there. Laws have changed and no doctor wants to lose his career or license by passing out opiates like candy!! Times have changed . Rules and laws have to be followed!! Say what u want im just stating the facts!! Anyway I hope get the same great care I have experienced!!​ WRITTEN BY ABBY YOUNG,

I want to say that, for me, McKenzie-Willamette hospital is the best hospital in the area. I have…read morehad to go to the hospital 3 times for emergency and the wait was less than 1/2 hour in all 3 cases. I was taken care of and the problem I had was taken care of by the doctors and nurses. The last few months I was at the hospital due to blocked arteries which caused me to have a triple bypass, heart shocked twice, an ablation, and finally a pacemaker implanted. After my bypass I ended up in the Cardiac Care Unit where I was taken care of by the most professional caring doctors and nurses. It was like my comfort and recovery were the most important task they had. It is no wonder that they and the doctors and nurses at the McKenzie Heart Group are a level 3 star for patient care and outcomes. My understanding is that is the highest level attainable and there are only 3 in all of Oregon. Two in Portland and one at McKenzie-Willamette hospital with the McKenzie Heart group. You couldn't do any better than them for your heart care especially if you need bypass surgery.

This is specifically the Labor and Delivery area. I was very impressed with how clean and organized…read morethis location is. I was also in awe of the great staff at this location. My daughter had a long labor and the ladies here were all so caring, patient and helpful. After she gave birth, they took care of my daughter and baby to make sure everything was good and normal. The lactation nurse was very patient and helpful as well. Overall, I felt the staff at this hospital made our visit very welcoming and stress free.

The system? Not good. Technology, legal documents, communications? Very, very incompetent. My…read morelawyer had to intervene: just to insure they would follow the power of attorney and Healthcare Representative documents I'd already provided multiple times, with receipts to prove it. As my brother's POA and representative I had to change his mailing address and after four months they still haven't managed it. The actual doctors and nurses and physical therapists? They did seem good, and I genuinely liked most of them. The hospital is in a nice location and we appreciated having sunlight and views. But the hospital is bad with communicating with each other and with us family members, bad with paperwork and legal bureaucracy, bad with computers. I watched my brother writhing in pain for 45 minutes while a nurse couldn't get the computer to allow the next dose of pain meds to come through. Eventually a pharmacy worker came up and they stood around the computer going, "Huh! That's interesting. Never seen that before." I had to file my power of attorney documents multiple times which is now described in the first paragraph of this review because it's gone on so long. "Maybe you should file it again with us in person," one guy said. I had already filed it, in person, at their front desk, and had the receipt for it. The real hands-on medical staff was focused on my brother's basic health needs to some degree, and I thank the medical professionals who saved his life. The hospital SYSTEM only cared about getting my brother out of his hospital bed as soon as possible, into some other kind of care facility, even though he'd caught a new bacterial infection while in their hospital.

I have to have surgery and the care could not have been better…read more I will never use Peace Health again

Went in for hip replacement and everything went perfectly. The staff was great and all went…read moresmoothly. The doctor and nurses were wonderful. The check-in went smoothly, as well as the check out. If you have a choice this is the place to go.

Had a last minute rx since I forgot mine while out of town and put in a call here. Extremely…read morefriendly and understanding. From the phone call to the counter service, I couldn't have been more pleased with how this was handled.

I just recently became a new patient here at Kaiser and I would say that the facilities are pretty…read morenice. You can get you medicine blood work here all at the same place supper convenient.

This review is for the Family Medicine clinic in the Riverbend Pavilion building. The prior reviews…read moredon't seem to be for this clinic specifically. This is an easy place to go if you need a regular check-up from a primary care physician or nurse practitioner, and I have been able to be seen either same or next day for acute problems. I have always been put in a room on time. If you sign up for the online patient portal your lab results are available very quickly, and it's easy to communicate with providers.

I found the neurology department, office manager and neurologist doctors at Peace health Neurology…read moreat Riverbend try to force people to go to doctors that patients may have absolutely NO faith in and, lots of concerns regarding. In addition , it took me 2 months of getting ignored to finally get a response from them concerning it. Several years ago I went to Dr Woolhiser twice. After my experience with those two appointments, I had my concerns about the doctor's care. So years later after an MRI found a different medical issue in my brain I didn't want to go back to Dr Woolhiser. My primary care physician even gave me a referral to neurology at Sacred Heart at Riverbend that even said right on the referral "NOT DR WOOLHISER". I called to make an appointment only to learn from the receptionist I needed permission to go to a different doctor other then Dr. Woolhiser. I was advised the only way to be allowed a different doctor was to get permission from the neurology office manager, Cinnamon first. Thus I had the receptionist send a request for that permission. I was then told I should expect to hear back from the office manager sometime in the next week. Cinnamon never called back. Over the first month I left a number of voicemails for return calls and still never heard from Cinnamon. My primary care physician even tried contacting Cinnamon and still no return call to them either. Finally after that whole month of messages I called hospital administration itself about my inability to get a response. I then got the hospital to request for Cinnamon to contact me. Funnily enough the day after the hospital sent its request I finally get a return call, go figure. Ultimately it took me a month of voicemails and the hassle of contacting hospital administration to finally get a single call back from Cinnamon. At that time Cinnamon advised me that the receptionist had gave me partially wrong information and in addition to her permission I needed permission from the doctors as well to change. Cinnamon said the doctors were having a meeting later that day and she would talk to them then and call back the following day with the response. Of course, I never got that call back. After that I began to leave even more voicemails for Cinnamon Finally after two months, all those messages and talking to hospital administration the receptionist finally calls with a denied response to me. She said my ONLY option was to go back to Dr. Woolhiser, who I neither trusted nor liked. In those two months if I hadn't been ignored I could have already been receiving medical care elsewhere. It's ridiculous that it took me all that effort to get a final response as to my request for permission to see a different doctor. I even told them I'd happily take any one of all their numerous neurologists. All I cared about was that it wasn't Dr Woolhiser, who due to my experiences with, I flat refused to ever go back to. Due to those 2 appointments for a completely different issue with Dr Woolhiser years ago and him telling me quite rudely that he couldn't do anything for me, I was denied permission. After those 2 months and regardless of the numerous voicemails and requests I left, I was only able to get a return call twice from anyone at Riverbend's neurology department Basically, the neurology department, doctors and office manager, Cinnamon,,were forcing a patient to only be able to see a doctor they had 0 faith in, nor trust in their abilities. I think that is all absolutely wrong, nor does it provide good care to the patient. What ever happened to getting a second opinion, as that policy doesn't even allow for that either. Patient's need to be able to have confidence in their doctors! Not to mention it shouldn't have to take a person two months and lots of effort to even get a response. I found all of my experience absolutely ridiculous as no true care was even given by the neurology office manager and its doctors.

I was told on a Monday morning that I couldn't get into my regular doctor's clinic for over 2 days,…read morefor an intestinal issue that had appeared over the weekend (and which I didn't think could wait that long). After looking at other immediate local healthcare alternatives I headed to McKenzie-Willamette Emergency Room at the Hospital on Mohawk Street around noon. To my surprise there were only 2 people waiting and it was only 10-15 minutes until I talked to the doctor. After blood work, a CAT Scan, and another talk with the nurse and doctor, I was given a diagnosis, a prescription for an antibiotic, follow-up instructions, and released. All the staff from the Security Person at the entrance to the receptionist and medical staff were friendly and helpful. I would think this was possibly a "one off", but I had a very similar experience there 9 months earlier for a fairly serious hand injury requiring stitches. I would recommend this as a great place for emergency services, 24 hours a day.

Where anti-vaxers on the nursing staff don't care if you know that's how they feel and a sense of…read morecontinuity of care or personalized care is interrupted by the multiple staff changes we experienced. Our Doc, finally, was great; brought a lot of information and concern into the room.

I have been going to G-street for 3 years now. The staff have always been kind, caring and…read moreengaging. Dr Knowlton is my PCP and he is great! Always answers all my requestions, listens attentively and gets things done and he is always on time, but I never feel rushed or disregarded. I have also seen Dr Kodrate (? spelling) She was also very kind and helpful. I appreciate the care I receive at G street medical!

I have many medical issues that most are life-threatening if not under a doctor's care. I saw…read moreWilliam Everts, D.O. For 1st time on 1/7/26; He refused to have me as a patient because I have too many medical problems. ITo mention a few: AFIB, Bradycardia, meningioma, Fibromyalgia, Osteoarthritis throughout, Spondylitis, Degenerative Disc Disease, & a whole lot of pain to go with it all! If that wasn't enough, I was refused a Cologuard test kit (I had a pre-cancerous polyp removed 18 months ago, & 3 months later, I started experiencing intermittent bleeding in rear area, also intermittent bleeding in stomach). After being offered a stool sample DNA test, Dr. Everts denied it to me, refused me my heart/COPD meds, & refused any/all referrals, whether it be for Internal Medicine specialist and/or pain management. Instead of referring me to specialists, he told me to BEG all practitioners to get an Internist. It was a waste of waiting 3 months to see Dr. Everts. I'm 67, extremely disabled, housebound most the time. I made several complaints, one to Providence Insurance, who want me to file a formal grievance within the 60 days period, which I will. This should never have happened. I sent an email to office management, who called a few days later to ask what she could do to fix the issue. She explained that it wasn't a "good fit" with Dr. Everts. She wanted to help me. Much appreciated, though. In the interim she told me Dr. Everts said he'd be my PCP, but really, it's too late. Damage done. I, after 2 days solid all day on the phone/online, & got a Primary Care/Internal Medicine Dr. I see early February. Again, this should have never happened.

Absolutely the worst place on the planet. My doctor suggested this place so he sent notice that he…read morewas going to send me to them. Couple of months went by they never called. When I went to see the doctor again, he says, are they getting your wound closed? I said they have not called maybe they're busy. He said he'll send it again they're never busy. By the third time I just asked for the phone number and I'll give them a call because they never called me. This is the response I got over the phone. Hello my doctor sent notice that I want to see you guys for a stagnant wound. The Karen on the phone in a nasty voice. We never got anything from you or your doctor.( note at this point she did not have my name. She did not have my doctors name.) I said this is so and so. She says in the nasty voice. No, we got nothing for you. I said my doctors name is so-and-so. Then came back in the nasty voice. Well, we don't take your insurance. How much does it cost out-of-pocket? She came back in and that nasty voice, or you can't afford us. As if she knew my income I said that's not what I asked how much does it cost? She says $1000-$5000 per visit. And I said thank you and hung up. She was the nastiest receptionist on the planet. The fact is one to $2000. I can afford. $3000. I'm pushing it at 4 or 5 im pulling out the credit card. If this is a receptionist, I can only imagine how bad the doctors are through their negligence. If you're looking for wound clinic drive to 120 miles to Portland don't mess with Eugene Springfield area. They are horrible if I could give less than a one star I would. And I tell everybody how horrible they are. Not because they didn't take my insurance because they were so absolutely nasty to me. The receptionist needs to be terminated. And receptionist that nasty means the doctors are just as nasty. I'll deal with the stagnant wound by myself.

Check your medicine and DON'T pay them up front unless you know they are right. They checked my…read moreinsurance and said that I'd have to pay 20% out of pocket and they said if I paid now they'd give me a discount of 20%. However it turned out I only had to pay $200 dollars after insurance. However they are sitting on my remaining $766.50 because I now have to regularly see their wound clinic (which will also be covered by insurance) but because there might be a fee they are going to sit on my money. They've also said that after they get EVERYTHING to a zero balance it will take 4 to 6 weeks to issue a refund. It'll take months for me to get that money back and I never really had to give them one red cent when they called. When they call before your procedure tell them you'd rather wait to find out how much you owe after they bill your insurance. On top of that while I was there they gave me the wrong medicine. They actually hooked up an IV bag with someone else's name on it to me!!!

No terrible wait time Pleasant and welcoming staff…read moreListened to me and provided what I needed 10/10 urgent care experience which I find to be rare these days. Would recommend this clinic

Been coming here for a couple years. Friendly staff & The doctors here listen and think critically…read morebetter than my primary care doctor. Wait times aren't bad!