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    South Hilyard Clinic

    3.3 (29 reviews)
    Closed 8:30 am - 5:00 pm

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    7 years ago

    Wow the front office staff is so rude. I tried to call to ask a question and she just hung up on me. Sad

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    Ask the Community - South Hilyard Clinic

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    PeaceHealth south clinic - South Eugene - PeaceHealth Medical Group South Eugene

    PeaceHealth south clinic - South Eugene

    2.4(8 reviews)
    0.2 mi

    Negligent medical intervention 2/4/2026, in the emergency room. Arrived with two support persons,…read moremy patient's voice and concern for complications related to previous surgical interventions were completely ignored. It seems as though Peace Health has many staff members who are not qualified or experienced in emergent trauma-informed patient interventions, nor are they experienced with HIPPA and Privacy Rights, let alone persons seeking care related to pregnancy or pregnancy loss concerns. (I do fall into this category of pregnancy loss-based concerns within a year of surgical intervention. I had emergency surgery 4/27/25 due to an ectopic pregnancy burst.) Multiple staff refused to document my complex medical conditions or consider utilizing appropriate medical rule-outs, which led to an inappropriate referral to the most restrictive mental health inpatient stay. The hospital also failed to verify my insurance carrier and has since charged me in full, creating more financial and psychological stress. It was a common experience for the hospital staff NOT to verify my personal identity before interacting with me or administering harmful medications, and even referring and coordinating transportation to another building. This later resulted in reactive and poorly skilled staff, clearly not trained in non-verbal de-escalation skills, nor were they trained in trauma-informed interventions or how to appropriately assess risk scores from an emotional health perspective. More concerns while staying at the behavioral unit were the exposure to fecal matter, a poorly sanitized milieu, and sleeping conditions that were not suitable for sanitary living. The Behavioral Unit is also not HIPPA compliant. I could view all staff screens and security cameras through the staff office window. Staff are unwilling to engage with patients and treat them like insects. Peace Health's Behavioral Unit policies limit patient requests for basic needs like water, food, and RNs to hourly requests and are subject to dismissal based on the staff member's mood. More so, because the staff was unwilling to engage with the deemed mentally ill, I learned a lot about my fellow inpatients. It would disturb the public to know that the majority of persons in the facility were female, single mothers, and or experiencing post-partum symptoms, and or at risk for human trafficking, or presently being sex-trafficked. There were a few male patients, and they either had military affiliation (PTSD) or were bilingual/disabled. The staff clearly has no appropriate training from the organization; there would have been some sort of standard of care provided. I left Peace Health Behavioral Unit 2/11/2026 deeply traumatized psychologically and physically. I requested to file a grievance on 2/4/26 after being physically restrained with no physical aggression risk or suicidal risk, and was injected with inappropriate medication. I was not allowed a pen, so I requested to write this form grievance with a blue or black marker. Still, to this day, I am calling Peace Health and filling out surveys regarding my horrific experience without any accountability or response to my grievance. I find this to be an unacceptable way to conduct human services. Let alone treat what is considered to be the most vulnerable of us as humans, inpatient care/the most restrictive inpatient unit. I personally left the facility with a raw mouth, patches of dry and flaky skin, and increased physical pain after being physically restrained. I was coughing up green bacteria for a week afterwards, and pus started coming out of my nail beds. I was extremely constipated, I felt malnourished, and dehydrated. The hospital staff and behavioral staff were extremely unhelpful and confusing for my family members, who were supporting as well. Address of Behavioral Unit #1: 770 E 11th Ave Eugene, OR 97401 Suggestion: Immediate Halt to services provided due to HIPPA non-compliance, Unsanitary environment for humans to stay overnight, Physically aggressive staff quick to physically restrain humans, Egocentric medical practitioners of nursing and psychiatry unwilling to consolidate and conduct true diagnostic evaluations and assessments before prescribing old-school psychotropic medication with serious side-effects to pre-existing heart conditions (such as I have). No physical or visual accommodations provided, no alternatives to toothpaste options despite allergens to ingredients. THIS IS AN UNSAFE FACILITY. DO NOT ALLOW YOURSELF OR LOVED ONES TO BE TREATED HERE UNTIL THERE IS A PUBLIC ANNOUNCEMENT OF ACCOUNTABILITY.

    I can't say enough about the south Eugene primary care office ! They are incredibly helpful and…read morenice anytime I call and go in . Everyone , from the front staff checking you in , to being called back and in an exam room . I switched my PCP to DR. Taylor and it has been incredible . Everyone is extremely nice and when I go in I feel like I'm being listened to and helped out to their full ability which is night and day from my last provider . I can't thank you guys enough . Me , my grandparents all go to you guys and it's been nothing but great things ! THANK YOU

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    PeaceHealth south clinic - South Eugene
    PeaceHealth south clinic - South Eugene

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    Wild Rose Medical Clinic: Kathleen Cordes, MD

    Wild Rose Medical Clinic: Kathleen Cordes, MD

    5.0(1 review)
    2.2 mi

    Dr Cordes has been my doc for 28 years. I moved and have to travel 100+ miles to see her. She is a…read morerare breed in today's practice of assembly line clinics She is kind and compassionate. Very good at doctoring. Often runs late because each person gets the attention they need. Works on health issues until resolution. Refers to specialists when needed. Best rating I can give is she is like the old time family doctor.

    From the owner: About the Practice At Wild Rose Medical Clinic in Eugene,…read moreOregon, Kathleen Cordes, MD, and her entire team partner with their patients to help them reach their health and wellness goals. With expertise ranging from minimally invasive surgery to mental health treatment, Dr. Cordes and her staff can help a wide variety of patients on their way to their healthiest, most balanced lives.  After graduating magna cum laude with a Bachelor of Arts in biology and a minor in chemistry at Concordia College in Moorhead, Minnesota, Dr. Cordes earned her Medical Degree at the Mayo Clinic Alix School of Medicine in Rochester, Minnesota. She then completed a residency in family practice at the Southern Illinois University School of Medicine in Springfield, where she served as chief resident. Next, she completed a fellowship in cardiology at the Prairie Heart Institute, also in Springfield. Today, she's certified by the American Board of Family Medicine.  As a board-certified family physician, Dr. Cordes provides top-tier care in the areas most patients expect. She offers annual physical exams and treatment for chronic issues such as diabetes and hypertension. She even offers minimally invasive surgical procedures from the convenience of her office.  But she doesn't stop there. She works with her dedicated team to help patients toward not just their physical health goals, but their mental health and cosmetic goals, too. Dr...

    Rechelle L Asirot, MD

    Rechelle L Asirot, MD

    3.3(7 reviews)
    0.2 mi

    Dr. Asirot is extremely incompetent and dismissive. The whole appointment felt like he had better…read moreplaces to be and rushed so everything was met with a chat gpt diagnoses or a pill. When I asked to have referrals to other specialist he immediately exclaimed "they won't see you", while dismissing the symptoms I'm describing to him. In the end, which wasn't long into the conversation, he says "you're just rambling" while printing off a stack a stretches which he threw on the table and walked out mid conversation of me explaining symptoms... never have I felt disrespected, wrote off, and uninvited to a place that's meant to "heal". Unprofessional, incompetent and cold would describe the experience and the doctor.

    Dr. Reshelle Asirot has been my doctor for several years. I originally chose Dr. Nayak at PHMG…read moreSouth when I came back to Oregon in Jan 2015. But, he left the practice suddenly and Dr. Asirot took over his patients. I was concerned about the change, because I have serious ptsd surrounding doctors and hospitals. In my past, I have been mistreated, talked 'down' to, treated without any basic dignity, kindness, and respect over the course of my lifetime. I met Dr. Asirot during a routine appointment and shared with him a brief description of my ptsd and asked for his patience. I immediately felt his gentleness and willingness to listen. (Something most doctors do not do!) He is kinder than any doctor I have had in years. Respectful of my health issues, and generally a nice person!! No God complex. I was saddened by the 1 star reviews. They certainly weren't talking about the doctor I have. Dr. Reshelle Asirot is amazing. I have recommended him to all my friends. Thank you Doctor, for being the best doctor I've ever had.

    Neary M Jane, MD

    Neary M Jane, MD

    3.3(3 reviews)
    4.5 mi

    I would give ZERO stars, if possible. Dr. Jane Neary was my doctor at McKenzie Family Practice for…read morea couple of years, and she is the absolute WORST! I've seen some bad doctors throughout my life, but I have yet to meet anyone who has the level of disrespect, apathy, incompetence, and laziness as Neary does. She should not be allowed to even "practice" medicine. She misdiagnosed me at least twice (can't even properly identify rosacea). If she couldn't find what was causing a health issue, she wouldn't look into it any further. She would just shrug her shoulders. She clearly does no research, doesn't keep up on current medicine, and doesn't ask her colleagues for their professional medical opinion. Basically, she wants you out of her office as soon as possible. The last straw for me was when I made an appointment with her, asking for help because I had lost a lot of weight due to a very stressful, traumatic life experience. I basically wanted to get some labs done to ensure that my health was still in relatively good condition, find a healthy way to gain the weight back, and I also explained to her what I had been going through. She immediately tried pushing anti-depressants on me... Just a band-aid to the issue (for which I was seeing a psychologist to work through). I have tried 4 different anti-depressants in the past, only to find that they made everything worse, including my health. I respectfully relayed this information to Neary, and she was instantly angry that I didn't want to take the anti-depressants. I told her how sick they made me, and she said in a very cold, unprofessional, and disrespectful manner, "Well you look sick already!". After that appointment, I was rightfully upset by what had happened. My doctor was supposed to be my advocate, not a mean jerk. I am better at writing what's on my mind than speaking it, so I wanted to calmly collect my thoughts and politely relay them to her. I let her know that I felt disrespected during the appointment and that I need to be able to openly communicate with my physician in a respectful, safe, and compassionate environment. After that, she immediately dismissed me from her practice without any advance notice. She knew I was in the middle of seeking treatment, but rather than apologize for her incredibly unprofessional behavior or make the situation right, she left me out on my own with no primary care physician. She also made a point to accuse me of having an eating disorder when she knew damn well that I do not and never have had one... Especially since part of the reason I made the appointment in the first place was to ask about a going to nutritionist so that I could put weight back on in a healthy way. I've never been so insulted by a so-called "medical professional". Stay far, far away from Neary. She is an absolutely awful person and negligent "doctor".

    Dr Neary is a compassionate physician who encourages patients' communication and engenders trust…read more She's calm in demeanor, which makes a huge difference to a patient who's upset and/or frightened. When there's a true crisis, Dr Neary goes far out of her way to assist a patient, spending a great deal of her time in relieving the patient's mental anguish as well as the physical symptoms. Her assistant, Leah, is a knowledgeable, personable gem of a human being, too.

    Andrew Gilchrist

    Andrew Gilchrist

    3.7(3 reviews)
    3.0 mi

    I saw this Dr. about 15 years ago, give or take, when he was @ Oak St. Medical., Eugene. In the…read moreseveral visits I had with him for my Fibromyalgia, he never ever once listened to my lungs or heart (& I have COPD). He sat in the opposite corner of the room, What? This was so uncomfortable! Well, the practice itself, Oak St. Medical, + all their affiliates, says it all. No, I'd run the other way as a new patient. I did!

    Doctor Andrew Gilchrist has been my primary care provider for about a year now, and I have never…read morebeen more satisfied. Dr. Gilchrist has a profoundly sane approach to patient care including empathy, humor and access. I am able to reach my doctor any time, and receive a response almost immediately. He is available via text always and is also quite easy to schedule with. I have never (never!) had to wait to see him. Beyond being very knowledgeable, easy to talk with and amazingly kind, Dr. Gilchrist also provides a level of care that is incredible. He has dropped off prescriptions for me, been proactive with insurance issues and worked diligently to find me other providers, such as physical therapy, who are equally good. Concierge care may require new thinking at first. Paying a subscription rate on top of insurance can seem prohibitive, but when given the level of care and contact, it's actually quite a bargain. Dr. Gilchrist has seen me several times a month, as well as offered referrals, text consults and encouragement, all within my monthly cost. No copay, no additional fees, and of course all services that he refers too work with insurance as usual. It's an easy win- and genuinely adds to my health and well being to be part of his concierge practice. I would encourage anyone to get in and see Dr. Gilchrist! He's the absolute best!

    South Hilyard Clinic - familydr - Updated May 2026

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