I have to have surgery and the care could not have been better…read more I will never use Peace Health again

Went in for hip replacement and everything went perfectly. The staff was great and all went…read moresmoothly. The doctor and nurses were wonderful. The check-in went smoothly, as well as the check out. If you have a choice this is the place to go.

The system? Not good. Technology, legal documents, communications? Not good. The actual doctors and…read morenurses and physical therapists? They did seem good, and I genuinely liked most of them. The hospital is in a nice location and we appreciated having sunlight and views. But the hospital is bad with communicating with each other and with us family members, bad with paperwork and legal bureaucracy, bad with computers. I watched my brother writhing in pain for 45 minutes while a nurse couldn't get the computer to allow the next dose of pain meds to come through. Eventually a pharmacy worker came up and they stood around the computer going, "Huh! That's interesting. Never seen that before." I had to file my power of attorney documents multiple times. "Maybe you should file it again with us in person," one guy said. I had already filed it, in person, at their front desk, and even had the receipt for it. The real hands-on medical staff was focused on my brother's basic health needs to some degree, and I am thankful for the medical professionals who saved his life. The hospital SYSTEM only cared about getting my brother out of his hospital bed as soon as possible, into some other kind of care facility, even though he'd caught a new bacterial infection while in their hospital.

This is specifically the Labor and Delivery area. I was very impressed with how clean and organized…read morethis location is. I was also in awe of the great staff at this location. My daughter had a long labor and the ladies here were all so caring, patient and helpful. After she gave birth, they took care of my daughter and baby to make sure everything was good and normal. The lactation nurse was very patient and helpful as well. Overall, I felt the staff at this hospital made our visit very welcoming and stress free.

I came 10 min early, the staff was very friendly. The office was clean and decorated beautifully. I…read morewas greeted warmly and the. taken back quickly to get measured and vitals done. Next, I came to a beautiful office and waited about 10 min for the Dr. the Dr. and I chatted and went over my medical history and concerns for 1 hour. Very great experience and a very sincere human. I felt extremely at ease and could understand everything we talked about. I have a positive outlook for my health and happy I found someone who can support my goals. Getting blood work done tomorrow and will go over results in about 18 days then see what is goin on and how I can be supported. Thanks so much for all the help and referrals.

I have been going to absolute health medical center for 2 years now. Mainly for HRT and I have had…read morewonderful benefits from doing so. The quality of care and every office visit have been fantastic. Dr.Moarse is very knowledgeable and professional with a great personality and compassion for others. All of the staff are so thoughtful and caring. I will continue to receive treatment at their office knowing it has made such an improvement with my over all health and hormone balance.

Had a last minute rx since I forgot mine while out of town and put in a call here. Extremely…read morefriendly and understanding. From the phone call to the counter service, I couldn't have been more pleased with how this was handled.

I just recently became a new patient here at Kaiser and I would say that the facilities are pretty…read morenice. You can get you medicine blood work here all at the same place supper convenient.

The doctors and nurses all were great. From the initial triple bypass, my 2 cardioversions to get…read moreme back in sinus rhythm when I had atrial flutter, to the ablation to fix the atrial flutter and determine my heart had serious electrical connection issues, and finally the pacemaker that was placed to make sure my heart continued to do what it was supposed to. I would like to especially point out the Cardiac Care Unit who provided my care for 7 days after my bypass. They were all fantastic making sure I was well cared for. To them it is a job they do very well. To me they were a lifeline making my recovery bearable. Between the surgeons and nurses at McKenzie Heart Group and the nurses and doctors in the Cardiac Care Unit it is no wonder they are one of the top heart groups in the United States and only one of three in Oregon to be rated a 3 star group which is the highest rating. You will be in good hands if you let them take care of you.

Recently went to appointment at the heart specialist there and they're good doctors and everything…read moreand all that and this is not as much as about the service you get from them as far as the service that's in the lobby there they got vending machines right there when you walk in the stuff and I needed to get a candy bar for the person I was with and lo and behold that when I went to get one stuff I didn't realize it but they charged me $10 for one single Kit Kat bar and those vending machines that are in the lobby those bending machines shouldn't even be there if they're charging that kind of outrageous price for a candy bar I don't know why they would be letting somebody that has vending machines in the lobby charge that much but don't ever use the vending machines in the lobby at the Heart Group there it is highway robbery 9

Worst experience ever! Turned away on the morning of my procedure because I 'had to' use a…read moredifferent taxi service to take me home afterwards. Their recommended transport services were not available, so the office staff would not allow me to be seen, even though my taxi driver had first aid training. The office manager kept saying that I should have called to schedule one of their cabs earlier? 2 weeks isn't enough? If I can get myself there, I can get myself home, regardless of what taxi I take. Why are they releasing patients at all, if the patient is still incapacitated from sedation? I was without food or sleep for 3 days prior to this procedure, and was not in any condition for this manager to be chastising me on what cab I used! She ended up frustrated, and kept saying 'Do you want to reschedule?' Obviously she has never experienced a colonoscopy, and No, I did not want to reschedule. I had been in there twice before, once for a C/O and once for a gastric surgery to prevent a cancer from growing. That surgery went bad and I ended up in the hospital for 6 days. So Yes, I'd been there before. No, I've had enough of OEC, and frankly, I'd rather get cancer than go there again!

I'm a retired nurse and since the emergency room was full and no beds were available I spent the…read morenight in the hallway. When the GI doctor visited me I was not in a good mood and they had scheduled a procedure that was not appropriate for my condition. don't know if I will follow up with them

False advertising! They offed free testosterone testing but did full lab work and now they are…read morecharging me 500. Then when I called to talk to someone they said a manager would call but they didn't. Now I am fighting collections. Stay away from them they don't care about you only money.

My medicine was shipping to the wrong location several times (a controlled substance). Their…read morebilling people are condescending and disorganized (to put it nicely) and the owner replies with generic nonsense. There are dozens of clinics; pick a different one.

This review is for the Family Medicine clinic in the Riverbend Pavilion building. The prior reviews…read moredon't seem to be for this clinic specifically. This is an easy place to go if you need a regular check-up from a primary care physician or nurse practitioner, and I have been able to be seen either same or next day for acute problems. I have always been put in a room on time. If you sign up for the online patient portal your lab results are available very quickly, and it's easy to communicate with providers.

I found the neurology department, office manager and neurologist doctors at Peace health Neurology…read moreat Riverbend try to force people to go to doctors that patients may have absolutely NO faith in and, lots of concerns regarding. In addition , it took me 2 months of getting ignored to finally get a response from them concerning it. Several years ago I went to Dr Woolhiser twice. After my experience with those two appointments, I had my concerns about the doctor's care. So years later after an MRI found a different medical issue in my brain I didn't want to go back to Dr Woolhiser. My primary care physician even gave me a referral to neurology at Sacred Heart at Riverbend that even said right on the referral "NOT DR WOOLHISER". I called to make an appointment only to learn from the receptionist I needed permission to go to a different doctor other then Dr. Woolhiser. I was advised the only way to be allowed a different doctor was to get permission from the neurology office manager, Cinnamon first. Thus I had the receptionist send a request for that permission. I was then told I should expect to hear back from the office manager sometime in the next week. Cinnamon never called back. Over the first month I left a number of voicemails for return calls and still never heard from Cinnamon. My primary care physician even tried contacting Cinnamon and still no return call to them either. Finally after that whole month of messages I called hospital administration itself about my inability to get a response. I then got the hospital to request for Cinnamon to contact me. Funnily enough the day after the hospital sent its request I finally get a return call, go figure. Ultimately it took me a month of voicemails and the hassle of contacting hospital administration to finally get a single call back from Cinnamon. At that time Cinnamon advised me that the receptionist had gave me partially wrong information and in addition to her permission I needed permission from the doctors as well to change. Cinnamon said the doctors were having a meeting later that day and she would talk to them then and call back the following day with the response. Of course, I never got that call back. After that I began to leave even more voicemails for Cinnamon Finally after two months, all those messages and talking to hospital administration the receptionist finally calls with a denied response to me. She said my ONLY option was to go back to Dr. Woolhiser, who I neither trusted nor liked. In those two months if I hadn't been ignored I could have already been receiving medical care elsewhere. It's ridiculous that it took me all that effort to get a final response as to my request for permission to see a different doctor. I even told them I'd happily take any one of all their numerous neurologists. All I cared about was that it wasn't Dr Woolhiser, who due to my experiences with, I flat refused to ever go back to. Due to those 2 appointments for a completely different issue with Dr Woolhiser years ago and him telling me quite rudely that he couldn't do anything for me, I was denied permission. After those 2 months and regardless of the numerous voicemails and requests I left, I was only able to get a return call twice from anyone at Riverbend's neurology department Basically, the neurology department, doctors and office manager, Cinnamon,,were forcing a patient to only be able to see a doctor they had 0 faith in, nor trust in their abilities. I think that is all absolutely wrong, nor does it provide good care to the patient. What ever happened to getting a second opinion, as that policy doesn't even allow for that either. Patient's need to be able to have confidence in their doctors! Not to mention it shouldn't have to take a person two months and lots of effort to even get a response. I found all of my experience absolutely ridiculous as no true care was even given by the neurology office manager and its doctors.

My daughter has been a patient of Dr. Frank, at this medical office. We have been very happy with…read morehis professionalism, his integrity, his skills and insights. He is specifically a pediatric neurologist, but there are many others that work at this office that have all kinds of patients. Definitely a 5 star rating would be more appropriate for Dr. Frank! This office is attached to the largest hospital in Eugene/Springfield, so it is well located, very nice and spacious. The one issue I have had with this office was one phone call on which I was placed on hold for 40 minutes, when I finally had to hang up and not get the assistance I needed that day. This was a one time experience, but it was so frustrating, I had let the office know about it, and am waiting to see how they handle it so it doesn't happen to anyone else. Normally, I have not found this to be the case, they generally have answered their phones in a timely manner.

I found the neurology department, office manager and neurologist doctors at Riverbend try to force…read morepeople to go to doctors that patients may have absolutely NO faith in and, lots of concerns regarding. In addition , it took me 2 months of getting ignored to finally get a response from them concerning it. Several years ago I went to Dr Woolhiser twice. After my experience with those two appointments, I had my concerns about the doctor's care. So years later after an MRI found a different medical issue in my brain I didn't want to go back to Dr Woolhiser. My primary care physician even gave me a referral to neurology at Sacred Heart at Riverbend that even said right on the referral "NOT DR WOOLHISER". I called to make an appointment only to learn from the receptionist I needed permission to go to a different doctor other then Dr. Woolhiser. I was advised the only way to be allowed a different doctor was to get permission from the neurology office manager, Cinnamon first. Thus I had the receptionist send a request for that permission. I was then told I should expect to hear back from the office manager sometime in the next week. Cinnamon never called back. Over the first month I left a number of voicemails for return calls and still never heard from Cinnamon. My primary care physician even tried contacting Cinnamon and still no return call to them either. Finally after that whole month of messages I called hospital administration itself about my inability to get a response. I then got the hospital to request for Cinnamon to contact me. Funnily enough the day after the hospital sent its request I finally get a return call, go figure. Ultimately it took me a month of voicemails and the hassle of contacting hospital administration to finally get a single call back from Cinnamon. At that time Cinnamon advised me that the receptionist had gave me partially wrong information and in addition to her permission I needed permission from the doctors as well to change. Cinnamon said the doctors were having a meeting later that day and she would talk to them then and call back the following day with the response. Of course, I never got that call back. After that I began to leave even more voicemails for Cinnamon Finally after two months, all those messages and talking to hospital administration the receptionist finally calls with a denied response to me. She said my ONLY option was to go back to Dr. Woolhiser, who I neither trusted nor liked. In those two months if I hadn't been ignored I could have already been receiving medical care elsewhere. It's ridiculous that it took me all that effort to get a final response as to my request for permission to see a different doctor. I even told them I'd happily take any one of all their numerous neurologists. All I cared about was that it wasn't Dr Woolhiser, who due to my experiences with, I flat refused to ever go back to. Due to those 2 appointments for a completely different issue with Dr Woolhiser years ago and him telling me quite rudely that he couldn't do anything for me, I was denied permission. After those 2 months and regardless of the numerous voicemails and requests I left, I was only able to get a return call twice from anyone at Riverbend's neurology department Basically, the neurology department, doctors and office manager, Cinnamon,,were forcing a patient to only be able to see a doctor they had 0 faith in, nor trust in their abilities. I think that is all absolutely wrong, nor does it provide good care to the patient. What ever happened to getting a second opinion, as that policy doesn't even allow for that either. Patient's need to be able to have confidence in their doctors! Not to mention it shouldn't have to take a person two months and lots of effort to even get a response. I found all of my experience absolutely ridiculous as no true care was even given by the neurology office manager and its doctors.