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    Cascade Endoscopy Center

    3.1 (10 reviews)
    Closed 7:30 am - 4:30 pm

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    PeaceHealth Sacred Heart Medical Center at RiverBend - Lobby.

    PeaceHealth Sacred Heart Medical Center at RiverBend

    (202 reviews)

    You know, they say that the most difficult patients are former employees because we know what…read morehappens behind the scenes. Well, as a former employee myself, I never expected to become a patient, especially not an ICU Heart patient. It has been so long since I retired that nobody there knew me except for one nurse. I was very grateful for the level of professionalism I was accorded and the timeliness of everyone involved. Having a Triple Bypass is no picnic. However, the staff continued to assure me all along the way. All accommodations were made for my needs and that of the Mrs. Staff were exceedingly polite and very patient with us as we navigated this 'other side of the coin'. Everyone from Registration all the way to the CNA that wheelchaired me to the exit door were very nice. It is amazing how differently people come across when your life is in their hands. I am exceedingly grateful and appreciative of all the staff and care I received while I was there. Now I am home and completing recovery from my successful surgery. I feel great and look forward gratefully to the next few decades this surgery has provided me.

    This is the first time I've been to Riverbend because it opened just after I moved. It's a nice…read moretouch that the doors to the elevator from the underground parking structure open automatically, regardless of whether you are walking or on wheels--for some reason there are a lot of places that don't make it easy for disabled folks or others who might need it to open the door automatically. The interior of the hospital is really beautiful--they did a great job. It honestly looks like a hotel lobby, not a hospital lobby. Nice if you're trying to forget the surroundings in which you find yourself, I suppose. But also very comfortable for visitors/waiting. It screams Pacific Northwest (that's a good thing). Where the place falls down big time is in its wait times. My mom needed to visit the ER and then spend the night for observation and she was waiting there 10 hours before she was moved to a room. That is simply unbelievable to me. And apparently long ER wait times are the norm--I have a friend who needs to visit occasionally for herself or her mom, and she's always mentioning the wait as well. I was surprised at the parking situation. I went to the parking garage since I assumed that was the parking, but apparently there's surface parking too. The garage is fairly small once you take out the on call, clergy, and other medical staff spots. There's no charge though, which confused me at first--even the original Sacred Heart Medical Center near the university charged for parking and they'd give you a free parking pass if you were a patient. But for a hospital this large (nearly 400 rooms, plus adjacent medical services and clinics) they don't have a parking garage or a multi-level underground parking thing which was a real surprise. I guess they're hoping folks will either come out using an LTD bus, cab, or park in the surface lot where it is. It's a nice touch that the doors to the elevator from the underground parking structure open automatically, regardless of whether you are walking or on wheels

    Cascade Endoscopy Center - medcenters - Updated May 2026

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