I want to say that, for me, McKenzie-Willamette hospital is the best hospital in the area. I have…read morehad to go to the hospital 3 times for emergency and the wait was less than 1/2 hour in all 3 cases. I was taken care of and the problem I had was taken care of by the doctors and nurses. The last few months I was at the hospital due to blocked arteries which caused me to have a triple bypass, heart shocked twice, an ablation, and finally a pacemaker implanted. After my bypass I ended up in the Cardiac Care Unit where I was taken care of by the most professional caring doctors and nurses. It was like my comfort and recovery were the most important task they had. It is no wonder that they and the doctors and nurses at the McKenzie Heart Group are a level 3 star for patient care and outcomes. My understanding is that is the highest level attainable and there are only 3 in all of Oregon. Two in Portland and one at McKenzie-Willamette hospital with the McKenzie Heart group. You couldn't do any better than them for your heart care especially if you need bypass surgery.

I just really, really want to thank this hospital, for the amazing care I was given!! Before I go…read moreany further I would like to state first and foremost that I am a Latina / Chicana and it is very obvious that im brown. When i see people throwing the race card around i did not have any experience from the staff here i was here from Thursday 9/24 until 9/28, 2026 i felt absolutely cared for and respected!! Trust me i personally know what racism looks and feels like and i didnt have any of that the entire time i was there!! All the nurses and aides, respiratory therapists Robert & D dont wanna get his name wrong but he'll know it's him cuz I told him n I would call him that!! They were excellent at their jobs and I got my breathing g treatments every 4 hours!! Christine on Thursday was absolutely amazing and very sweet. Christine was one of the first people I met when I was rolled up to the 3rd floor. She was amazing before her shift was over clearly explained everything to me. How they were gonna make sure to help me get my breathing on track and I would be there all weekend!! I appreciated that because honestly I thought i was going to die!! To the all the people who helped me i cant thank you enough for your genuine caring and compassion. I feel grateful and want you all to know that u helped save my life!! With all the blood draws, and constant care I see how hard u all work and how busy u all are!! I especially want to thank the lady whose favorite color is orange of any shade!! I forgot her name but she was such a beautiful warm and friendly nurse. She had went to Greece with her husband for their 30 year anniversary. What a great lady .!! Amazing. So as u can tell i was in contact with a diverse group of caregivers and was well tooken care of. So was the lady I shared a room with . Anyway the weekend day I think NP was also amazing . She was great. For 4 days of great care I am breathing better and alive to talk about it!! THANK U ALL SO MUCH!!! Really quick like this isnt the only experience I've had here this is my go to hospital because it beats the alternative!! So please dont assume oh I've been here one time and dont know what im talking about. One more thing as we all know Dr's aren't passing out opiates and those type of pain pills like they used to, it is just the way it is these days. I am not implying that every one is drug seeking by any means but we all know they are out there. Laws have changed and no doctor wants to lose his career or license by passing out opiates like candy!! Times have changed . Rules and laws have to be followed!! Say what u want im just stating the facts!! Anyway I hope get the same great care I have experienced!!​ WRITTEN BY ABBY YOUNG,

I came 10 min early, the staff was very friendly. The office was clean and decorated beautifully. I…read morewas greeted warmly and the. taken back quickly to get measured and vitals done. Next, I came to a beautiful office and waited about 10 min for the Dr. the Dr. and I chatted and went over my medical history and concerns for 1 hour. Very great experience and a very sincere human. I felt extremely at ease and could understand everything we talked about. I have a positive outlook for my health and happy I found someone who can support my goals. Getting blood work done tomorrow and will go over results in about 18 days then see what is goin on and how I can be supported. Thanks so much for all the help and referrals.

I have been going to absolute health medical center for 2 years now. Mainly for HRT and I have had…read morewonderful benefits from doing so. The quality of care and every office visit have been fantastic. Dr.Moarse is very knowledgeable and professional with a great personality and compassion for others. All of the staff are so thoughtful and caring. I will continue to receive treatment at their office knowing it has made such an improvement with my over all health and hormone balance.

My father was diagnosed with Multiple Myeloma in March. He is 80 years old and this has been quite…read morescary. We searched for different options, and are so happy that we landed at the Willamette Valley Cancer Center. First, the front desk including Shirley, Jada, and others is so welcoming, kind, gracious and compassionate. Shirley went out of her way to get us into see Dr. Wells as soon as possible. Jada welcomes each patient, and whoever is with them with a big smile, enthusiastic greeting, and constant warmth and kindness. This process is so daunting, but right from the time you walk in the door- you feel you are in the best of hands. Dr. Wells, his nurses and staff have been wonderful. Dr. Wells treats my dad each time like he is the most important patient in the world. He listens, and explains things thoroughly in a language that my father and our family can understand. When my dad had to go to radiation therapy, the staff there was outstanding. Robby made my dad as comfortable as possible for each and every treatment. Taking an interest in his personal life, and hearing him brag about his grandkids on each visit. Once the immunotherapy treatment began, they continued to treat my father with great grace and kindness. Denise has been super each time. She is kind and patient, without fail. If you are reading this, I'm very sorry. I know you are in a tough spot, and I hope you can have the same success my father is having. I strongly recommend WVCI as a place that will treat you well and care deeply for you in your fight. Good Luck. Bob Hammitt

What happened at Willamette Valley Cancer Center is they gave my dad radiation. They overshot the…read moreradiation on his shoulder and destroyed his lungs. When he had his visit they told him that the cancer had spread to his lungs, which was NOT true. He then received world class cancer treatment out of state and that's where we learned this horrible truth. The cancer itself (skin cancer) could have been treated but the damage on his lungs made it too difficult for him to fight and he did not survive. He went to WVC for help. He trusted them and felt comfortable letting them treat him. And in return they were careless and killed an otherwise very healthy and active man. It was shocking and incredibly painful. WVC, there is nothing to discuss. Please do not ask me to reach out to you. We are devastated.

Spent 3 hours here after being the 3rd person in right at open. There was plenty of staff but…read moremanaged 20 minutes total of talking with anyone

I'd probably give them a 3.5…read more This urgent care clinic is in the PeaceHealth Surgeons Building, across the street When we got here there was no one in the lobby or waiting, so we went right to registration and got queued up to see a provider. The nurse was fine though she wasn't the best communicator; she wasn't clear in what she was asking and then acted like I was . After about 15 minutes or so, a PA came in for examination, diagnosis, and provided a prescription. We were there approximately 45 minutes, which was a pleasant surprise. What made this a less pleasant experience is what happened after. The pharmacy they were sending the prescription to didn't have record of it. I called to ask if they had a prescription number that I could provide in case it wasn't coming up with my phone number. Instead of simply saying "no, the pharmacy generates that, not us" she gave me other info and I finally asked if they had a number and she said no. I'd have appreciated if she said "we don't have a pharmacy number but I can give you this other info if it helps." Later when I called them back because the pharmacy said they didn't have the prescription and the doctor needed to call it in (I had already told the pharmacy that urgent care said that THEY--the pharmacy--needed to call them, but she said they wouldn't) the same woman I'd spoken to earlier at urgent care said that they'd just get the same wait time, and I explained I'd already told the pharmacy everything urgent care told me before but this is what I'd been told. Both times I called she acted a bit like I was wasting her time and asking asinine questions, which is why my rating is a 3 instead of 4.

On August 7th, 2026 I had surgery here. I'm 77 years old so needless to say I have had my share of…read moresurgeries. I was very impressed with this facility. Upon walking in the door I was surprised how clean and picked up the reception area was. Mary at the front desk was very polite and answered all my questions relating to her area of responsibility. Next Brooke took me to the prep area and explained what was going to be happening next. She then passed me off to Teri who continued prepping me, answering all my questions and staying with me until it was time to go to the operating theater. When I awoke there was another nurse ( didn't get her name) who stayed with me until I was released. Because I am hypoglycemic she had my choice of apple juice or apple sauce waiting for me when I awoke. Everything went very smoothly and would definitely use the facility again.

The best care I've received in the medical world. I have had a tonsillectomy, double mastectomy and…read morebreast reconstruction surgeries here so I'm a frequent flyer and the nurses and anesthesiologists are so kind and do their absolute best to make sure you're comfortable.

So nice you can make an appointment at this urgent care center. Things went smoothly with my mom…read moreseen promptly & she received compassionate care for her health issue.

Pro: Staff are approachable, friendly, supportive and the…read moremedical practitioner I saw was friendly, proficient, skilled, and willing to help. She quickly resolved my issue I came in with. The nurses and MA were all helpful despite the long wait. But recognizing that this is an urgent care and a walk in clinic, that's expected. Con: Despite having a wait area the space of about 15' x 9', patients were not required to wear a mask even if they're coughing and clearly showing signs of being infectious to others in that tight space. Being that this is a health facility. policy should reflect the wellbeing of everyone. There were elderlies, people with compromised immune system and children which makes mask requirement evermore important.

I saw this Dr. about 15 years ago, give or take, when he was @ Oak St. Medical., Eugene. In the…read moreseveral visits I had with him for my Fibromyalgia, he never ever once listened to my lungs or heart (& I have COPD). He sat in the opposite corner of the room, What? This was so uncomfortable! Well, the practice itself, Oak St. Medical, + all their affiliates, says it all. No, I'd run the other way as a new patient. I did!

Doctor Andrew Gilchrist has been my primary care provider for about a year now, and I have never…read morebeen more satisfied. Dr. Gilchrist has a profoundly sane approach to patient care including empathy, humor and access. I am able to reach my doctor any time, and receive a response almost immediately. He is available via text always and is also quite easy to schedule with. I have never (never!) had to wait to see him. Beyond being very knowledgeable, easy to talk with and amazingly kind, Dr. Gilchrist also provides a level of care that is incredible. He has dropped off prescriptions for me, been proactive with insurance issues and worked diligently to find me other providers, such as physical therapy, who are equally good. Concierge care may require new thinking at first. Paying a subscription rate on top of insurance can seem prohibitive, but when given the level of care and contact, it's actually quite a bargain. Dr. Gilchrist has seen me several times a month, as well as offered referrals, text consults and encouragement, all within my monthly cost. No copay, no additional fees, and of course all services that he refers too work with insurance as usual. It's an easy win- and genuinely adds to my health and well being to be part of his concierge practice. I would encourage anyone to get in and see Dr. Gilchrist! He's the absolute best!

This was my first time here and it was great! It was very easy to schedule a same-day appointment…read morethrough the website. The receptionist later told me that in the year and a half that she's worked there, they've always been able to get someone in the same day. I sat in the waiting room for just five minutes or so before they called my name. Waiting area is small, but there was never more than two people seated there. My provider, Amanda, put me at ease right away. She was friendly and upbeat, and listened to me. She communicated well with me, explaining her assessment of my condition, the diagnosis and treatment, and what comes next. The thing I *loved* is they filled my prescription right on the spot in less than five minutes. Copays for the appointment and Rx was much less than I expected. I was in and out of there in less than 45 minutes. All medical access should be this easy.

They were not upfront with me about their "15 min and only one topic to discuss" business model…read morewhen I made my appointment. I ask for a pcp and they told me they did that. I expressed my frustration at the lack of transparency regarding this to Katie the NP I was scheduled with as I had taken time off work for the app and needed to discuss both migraines and tapering off trazodone. She lacked empathy and was very rude insisting I had to pick one to discuss. I walked out as that is not the quality of care I'm looking for and felt very misled!