You know, they say that the most difficult patients are former employees because we know what…read morehappens behind the scenes. Well, as a former employee myself, I never expected to become a patient, especially not an ICU Heart patient. It has been so long since I retired that nobody there knew me except for one nurse. I was very grateful for the level of professionalism I was accorded and the timeliness of everyone involved. Having a Triple Bypass is no picnic. However, the staff continued to assure me all along the way. All accommodations were made for my needs and that of the Mrs. Staff were exceedingly polite and very patient with us as we navigated this 'other side of the coin'. Everyone from Registration all the way to the CNA that wheelchaired me to the exit door were very nice. It is amazing how differently people come across when your life is in their hands. I am exceedingly grateful and appreciative of all the staff and care I received while I was there. Now I am home and completing recovery from my successful surgery. I feel great and look forward gratefully to the next few decades this surgery has provided me.

The only reason I cannot give 5 stars, Emergency room is way understaffed and often takes many…read morehours to be treated if not critical. However, when moved to see an ER doctor the care is top notch. Cardiac Care Unit is absolutely the best. Doctors, Nurses, Surgeon's, all who give care are absolutely above the curve.

Dr Chappell-"One" of my many, many faves! Miss you…read more Hi Jay from, Nurse Paula

Saved my brother, Don, after he died on the table...highly recommended by his peers and associates…read morein the medical profession.

You are the BEST Sam Lau!!! ( please do not tell the others )…read more Nurse Paula (Ret)

He was great. Took the time to sit with me and really discuss all my worries! I'm super happy I…read morepicked him as my cardiologist!

Recently went to appointment at the heart specialist there and they're good doctors and everything…read moreand all that and this is not as much as about the service you get from them as far as the service that's in the lobby there they got vending machines right there when you walk in the stuff and I needed to get a candy bar for the person I was with and lo and behold that when I went to get one stuff I didn't realize it but they charged me $10 for one single Kit Kat bar and those vending machines that are in the lobby those bending machines shouldn't even be there if they're charging that kind of outrageous price for a candy bar I don't know why they would be letting somebody that has vending machines in the lobby charge that much but don't ever use the vending machines in the lobby at the Heart Group there it is highway robbery 9

I was needlessly prescribed Amiodarone by cardiologists at the McKenzie Heart Group. The…read moreaftereffects of ataxia has permanently effected my balance.

We took my 95-year-old father to the ER for persistent pain in his belly. Within the hour, he was…read moreseen by an ER doctor. Within two, he was roomed in the ER and had a number of tests within the next hour. It took hours to get a room in the overnight stay part of the hospital, but the ER room was private, and we were well attended during the wait. He ended up staying four days and nights. My mother and I were by his side 12 hours a day. Without exception, every single doctor, nurse, aide and other specialist he had during that time was kind, patient, watchful, and positive. They did their best to answer all my questions and were quick to respond to our needs. My father has dementia. He had some serious ups and downs during his treatment, yet when he was discharged, he spoke only of how nice his time had been. He spoke repeatedly about how much he had enjoyed "spending time with the family" and getting to know the younger ones better. This is the strongest testimonial I can give for this hospital. He thought he was surrounded by his sprawling family. The rooms may be small and crowded, but this place has heart and that is what matters to me.

Special thanks to nurse Dawn, on the 3rd floor, and all the awesome folks at McKenzie Willamette…read more Dawn and many others are all angels in my book. I actually hated to leave. I hope I never have to go to any other hospital other than McKenzie Willamette. Our community is lucky to have them.