I saw this Dr. about 15 years ago, give or take, when he was @ Oak St. Medical., Eugene. In the…read moreseveral visits I had with him for my Fibromyalgia, he never ever once listened to my lungs or heart (& I have COPD). He sat in the opposite corner of the room, What? This was so uncomfortable! Well, the practice itself, Oak St. Medical, + all their affiliates, says it all. No, I'd run the other way as a new patient. I did!

Doctor Andrew Gilchrist has been my primary care provider for about a year now, and I have never…read morebeen more satisfied. Dr. Gilchrist has a profoundly sane approach to patient care including empathy, humor and access. I am able to reach my doctor any time, and receive a response almost immediately. He is available via text always and is also quite easy to schedule with. I have never (never!) had to wait to see him. Beyond being very knowledgeable, easy to talk with and amazingly kind, Dr. Gilchrist also provides a level of care that is incredible. He has dropped off prescriptions for me, been proactive with insurance issues and worked diligently to find me other providers, such as physical therapy, who are equally good. Concierge care may require new thinking at first. Paying a subscription rate on top of insurance can seem prohibitive, but when given the level of care and contact, it's actually quite a bargain. Dr. Gilchrist has seen me several times a month, as well as offered referrals, text consults and encouragement, all within my monthly cost. No copay, no additional fees, and of course all services that he refers too work with insurance as usual. It's an easy win- and genuinely adds to my health and well being to be part of his concierge practice. I would encourage anyone to get in and see Dr. Gilchrist! He's the absolute best!

After five gastroenterologists and seventy-four years of suffering, later, I had a first…read moreappointment with Dr. Sarah Brendler last week. Dr. Brendler came up with a different diagnosis than the prior four "specialists" and gave me samples of a different kind of medicine. Eureka! The new remedy is not working perfectly (in a 74 year old body only so much can be expected!), but I feel MUCH better than I have since I was a kid! Finally, a correct diagnosis! Dr. Brendler has common sense about tests, listens well, and came up with a completely different and correct diagnosis. Don't give up without consulting her.

Dr. Saxman checks all the boxes, from being highly organized, highly skilled, a great communicator,…read moreinformed, kind, patient, and interested in patient health. He is very present. I don't feel like he's gonna shew you away, because of an over-booked schedule. His way of doctoring does not set off alarms in my overactive imagination, when it comes to health concerns. He seems to know where to meet you on that line, and respectively explains things. I recently had my physical and felt like all my concerns were met, without being rushed. it's been years since I've known a doctor as professional and kind as he is. I like the way this system allows for the highest quality care, and assurance that our doctors are able to be extra thorough in caring for each one of us!

I'm brand new to Eugene and picked Dr. Saxman as my primary care provider. Two weeks before my…read morefirst visit I got a letter saying I'd missed my appointment and to call to reschedule. I called, explained my letter, and was told I'd missed my appointment which was Aug 28 not Sept 28 as I'd been told. I explained it was a misunderstanding/mistake and wanted to reschedule. I make my appointment and all seems well. Until I got a voicemail from the office telling me that since I'd "missed" my first appointment Dr. Saxman thought it best I FIND ANOTHER PHYSICIAN. Seriously? For their mistake? And no reminder call or postcard or? I'm kind of furious but am comforted by the fact that I have fantastic insurance and he's losing a LOT of money long term and clearly he's a jerk so I'm better off. Avoid this guy. (And he can't be that popular as he had a new patient appointment available within a week so I'm pretty sure I'm not missing out)

Dr. Jinnah is the best doctor we've ever had. He is a hands on doctor and brilliant.read more

I have always had great doctors but when I met Dr. Jinnah I realized that he by far is a better…read moredoctor than all I have had in the past. Super smart and caring and extremely knowledgeable! what else can you ask for ? He is always available via email text or calls !!! He really takes care of you to the meaning of the word. He helped me quit smoking and it felt like a breeze! I was so impressed! He is an amazing human being and I truly feel very very lucky to have him as my doctor. Do not think twice about looking into finding another doctor. He is it !!

Such an amazing group of care providers. They go above and beyond for their patients. The…read moreexperience they offer mixed with the hearts they possess? The right type of care you want for you and your family.

I don't understand so many negative reviews but the place must have changed because I have had…read moregreat care. It's so hard to find a Dr. anymore and they got me in fairly quickly. The office staff are very helpful dealing with my pharmacy and insurer. I've never waited more than 5 minutes in the waiting room. Everyone is kind. Katherine Schoonover is great and has been a great help. I'm guessing these bad reviews are before some kind of change. So far I'm very satisfied.

**ASK YOUR PCP FOR A REFERRAL ELSEWHERE**…read more Our experience has been a shit show at every turn. It's scary when your child could have cancer and you have to help facilitate the entire medical process. They're disorganized, extremely slow and lack good partner communication. 1- I had to call them 2 weeks after my PCP made a referral to schedule a new patient appointment with their podiatrist. They use a 3rd party company that is really slow at processing new referrals. 2- We show up early for an MRI and they tell me "I canceled it" and after threatening to file a complaint they tell me their MRI machine #3 was down and they rescheduled it without speaking to me but left me a voicemail I never received... 3- OMG's podiatrist made a referral to a bone tumor surgeon that never went through and 22 days later I had to ask the bone surgeon to please reach out to OMG and ask for a referral (not normal)

very slow wait times after being told it would be an hour I was still waiting for around for over…read moretwo hours, extremely cold in the building and disgusting facilities. I went to the restroom for a urine sample and it was covered in what i can only assume was poop or vomit, if I wasn't sick coming in here I am gonna be now. Also while waiting to be called back there were bugs crawling on my chair and the table next to me. Definitely will never be coming here again.

Had to get some new labwork for a medical condition. I made a reservation for the blood draw…read more I arrived a little early, and they got me in early. Great staff, very helpful. Single stick blood draw, went very quickly. Phlebotomist was skilled, and personable. Highly recommended.

Tran is a quack and a liar. I'm in the process of reporting her to the board for giving me siezures…read morethat I'll have the rest of my life. She was consistently late for appointments, had no idea what our appointment was for, tried to call me a "drug seeker" with 5 years of clean UAs. After the board gives its verdict, I'll be suing for damages She ruined my life, and it's cost me time with my family and children. She's the worst PCP I've ever had, and we won't be back.

My mom was brought in to the ER by ambulance following a stroke. We weren't sure what was happening…read moreand requested an MRI. It showed that she had in fact had a stroke. She was kept overnight. The next morning Dr Whitsel walked in the room and her first words were "She has dementia!" I questioned how she could diagnose it so quickly and she responded that mom was given a story to read and then asked questions about it and that she had failed the test. I continued asking questions and she said that she had 8 new patients and she would have to look over her notes. I think she should have gone over the notes before she entered the room. She has HORRIBLE bedside manner and does not like to be questioned. I would suggest you request a different doctor if she is looking at your patient.

If I could rate a negative number here, I would. 1/5 seems ridiculously generous. I can't even go…read moreinto too much detail without risking even further cardiac damage that this absolute piece of human garbage contributed to. Decided the moment she saw me that she had issues with me, it was obvious. Popped into my room throughout my week long visit at McKenzie Willamette's Progressive Care Unit (which she is somehow the 'hospitalist' for) to make weird and taunting statements while displaying a poorly disguised grin. After a procedure to save my life, she (the last time I'll assign it any human/animal pronoun) was the first face I saw while coming out from under anesthesia, telling me it was discharging me immediately. My actual cardiologist had told me I would be kept for observation. When I argued with it, it told me it was her wing and it was not going to be argued with. I stayed the night but was rushed out next day even after staff had damaged my prosthetic in the process. Yeah, I'm also an amputee. I would recommend it be stripped of title and prosecuted. It is an absolute monster and it never should have been given license to practice. Still in process of taking legal action. The ER staff were amazing. The majority of nurses on it's wing became increasingly cold and passive aggressively punitive as the week went on, and I have no doubt it was at the urging of Whitsel. F@#k Whitsel.

Wonderful. I've been going to this clinic for over 20 years. I feel valued. While too many…read moreproviders just follow the medical algorithms mechanically, the doctors here exercise excellent clinical wisdom to boot. The staff are caring, competent, and provide strength-oriented patient empowerment. They have helped me through good times and challenging times and put up with me when I was not at my best. Recently, I had an opportunity to read the clinical notes of a recent visit. Wow, do they listen! I cannot imagine better care.

I'd leave zero stars if I could. I saw Jan Litz, and my son saw Dr. Copperman…read more THIS IS THE WORST CUSTOMER SERVICE I'VE RECEIVED ANYWHERE. AND THE WORST 'HEALTHCARE' AS WELL-though I'm hesitant to even call it that. I did not at all feel like Jan cared about my *personal* needs. She was warm and friendly enough until I asked her to order some tests that I wanted, or to think outside of her narrow thoughts. I was only asking for a comprehensive thyroid panel-we aren't talking expensive hypochondriac things. When I told her that a topical medication she prescribed was causing dryness and irritation, she dismissed my concerns and told me to keep using it. I took my son to see Dr. Copperman for a specific concern and he told my son that his issues were his own fault. His blaming alienated me, shamed my son and did NOTHING to address the concern we came in for. I have NEVER been treated this way before by anyone. His care was so terrible that I sat in the car crying from anger. I asked for a referral for my son, and was handed a list of providers and told they would send over a referral. When I called to follow-up, the referral told me they weren't accepting new patients. I called the clinic back but no one was available to help me. 3 days later they returned my multiples calls and said they'd send it through to another. That one ALSO was not accepting new patients. And then it happened a third time. Finally, I started calling around and then asked the new clinic to call for a referral and it took a week to receive it! As if that wasn't enough, the front office told me that I did not need to make a co-pay for a visit. I told them, are you sure? I usually do. They told me no, and refused to take any payment. When I was then billed for it, I called to find out why and was placed on hold, or hung up on, and never got an answer. When I went in for the next appointment, they told me at the appointment that I had to pay a $100 deposit to be seen since I was delinquent on my bills. DELINQUENT. It was a $20 co-pay. I was there for an appointment and had no other choice if I wanted my son to be seen.

I can't describe here how much I appreciate this doctor and everything she brings to the table…read more Even though I have insurance. I still pay a monthly membership fee to her because I'm able to go to her with anything that comes up by email with some photos or description and she helps me. Best of all, she's always right!

What a difference from the traditional method of health care delivery! Cannot say enough about how…read morewonderful it has been shift my care to Dr. Rizvi; she is there when you need her, you can call or text and she responds right away, she has a lovely office and you never feel rushed. Wish I had the option to give her 6 stars!