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Fontus Snell MD

5.0 (1 review)

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9 years ago

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KeiperSpine - Sleeping Giant on Kauai

KeiperSpine

(26 reviews)

I had surgery at Keiper Spine and I could not be more impressed with the quality of care, the…read moreprofessionalism of all of the staff and medical personnel, and the overall experience. I highly recommend Keiper Spine for anyone in need of help with back issues.

I started going to Keiper Spine about 14 years ago with lower back pain, and for years, I would…read moreperiodically get cortisone injections in my spine that offered amazing relief. But about 5 years ago, the pain wasn't going away after the injection like it usually did, and in fact seemed to be going in a different direction. So, Dr. Keiper ordered an MRI of my left SI joint, and sure enough, that was a new problem. A year or two of successful cortisone injections fixed the problem - until it didn't. Dr. Keiper told me that there was a surgery he could perform that would probably relieve all of my pain, and I agreed to go forward with that plan. But my insurance, Blue Cross, denied me the surgery several times, claiming that it was not medically necessary. After the injections stopped working and surgery was going to be the only way for me to be free of almost constant pain while moving (On the 1 to 10 pain scale, I was between 6 and 8 the majority of my awake hours), which was severely impacting my quality of life. Even doing simple household chores like vacuuming, laundry, gardening, etc., was miserable. Finally, Blue Cross did approve the surgery, which was performed by Dr. Keiper, and the results have been amazing. For all of the years I have been seeing Dr Keiper and his other staff at Keiper Spine, I have always been impressed with the friendliness and professionalism from the front office to the nurses and medical assistants. I would highly recommend Dr. Keiper and his staff to anyone who is looking for relief from back pain. I think he is the best neurosurgeon in Oregon!

Gentle Dental Springfield

Gentle Dental Springfield

(40 reviews)

The dentist I saw was very unhelpful and the office signed me up for the wrong type of appointment…read moreso I came in expecting to have one thing done, but she scheduled me for something else and so I said whatever and just got a partial extraction and when doing so he bruised a nerve & my bottom left side of my chin/lip was numb ** for weeks after. Not to mention at the same facility, but a different location(north eugene) I was getting a certain amount of nitrous for my dental anxiety and even though I know they have my stats from North Eugene because I signed for them to get sent over they barely give me enough for me to handle my dental anxiety, basically like not having anything at all ... do not go here if u can avoid it

This dentist office mainly the front office is a nightmare! Last year when I arrived at my…read moreappointment with my appointment card that they wrote in my hand, they told me that I wasn't on the schedule and this year after confirming my appointment by email, text and phone, they called me two hours before my appointment to tell me they didn't have my dentist scheduled that day. I was offered one other time to make up for this error, but when I couldn't make that as I was working, they suggested they could get me in again in August Also, 9 months ago when I scheduled this appointment, I was informed they couldn't get me in every six months for cleaning etc ., because they had too many patients from Oregon health plan. I am not on the Oregon health plan, and definitely not judging anybody who is, but was not happy with that answer, obviously. I will say, however, Dr. Tranby and his hygienist Heather have always been wonderful and very good at their jobs. It's just too bad they can't be at a place with the people around them, supporting them, actually valuing their patients.

Bryan McVay, MD

Bryan McVay, MD

(1 review)

1-26-21 My sister underwent what was supposed to be a…read moreroutine outpatient gall bladder surgery performed by Dr. Bryan McVay. The procedure was by no means typical, she reported pain in her abdomen since being released from the hospital that went on for days longer than the 'typical recovery time.' 2-15-21 My sister frequently returned to the emergency room and pleaded with Dr. McVay and his staff to see what was wrong but, to my witnessed account, they continually brushed her off and gave her the outpatient recovery spiel and labelled her a nuisance. She was finally admitted to the Riverbend Hospital emergency room where they discovered there was a nick in her intestine that was missed by Dr. McVay and was leaking waste into her body cavity spreading infection and eventually sepsis. 3-3-21 The staff at Riverbend Hospital, every one of them, worked heroically to save her life. But this afternoon in March she succumbed to the infection and passed. This ordeal rocked us all, her brother, her parents, but no more than her 10 year old son who was robbed of the chief support person in his young life by the incompetence and neglect of Dr. McVay and everyone under him. We received the bare minimum from Dr. McVay at the end; he sent his condolences with all the canned sentiment of a cheap drugstore card. But he refused to acknowledge any wrong doing. To us, he measured up as a cold 'professional' who's in it for the pay check and didn't really care about doing a good job as long as the book and the hospital's wrongful death insurance policy was backing him up. I suppose in medical school, for every top of the class there must be a bottom of the class. In this case, this truth cost me my sister; she would be 37 today. Would go no stars if it were an option. Steer WELL clear and revoke this man's license until he submits to reeducation and humility so that your family doesn't have to go through the same hurt as we did.

Fontus Snell MD - surgeons - Updated May 2026

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