I've been a patient at this office for about 18 months, and it started a little rough, but has…read moreimproved there Greatly. First, they listened to constructive criticism and improved their processes and seen an influx of more capable and caring staff. My GP, Patricia Trublood has been the best care I've received while living in Eugene. She carefully studies my medical history, acts as a hub for all of my specialists, listens intently, stays on top of my case and celebrates my wins. Her dedicated assistant Elena extends the same level of care. Same goes for Griffith, their Nutritional expert.

Update: After sharing my feedback via link to a survey One Peak texted me this morning, I was…read moreimmediately called by the clinic's Practice Supervisor, Martanique. She genuinely wanted to hear about my experience. She listened to me and validated my feelings and the reaction I had to the Trazadone Rx and then asked if I would be willing to meet with another Dr. that takes a more natural approach towards treatment. She was very professional and caring and an asset to this clinic. I was excited for my first appointment with one peak after hitting 40 and just feeling "off" in a number of ways from slowed metabolism, to irregular periods, and just overall changes that I wondered might possibly be due to hormone levels. Upon scheduling a telehealth appointment, I received the standard-issue new patient packet to complete with all of my personal information and history. The packet also asked me to list my preferred pharmacy and reason for my visit. The appointment finally came around and initially it was an office staff member who logged on to check me in. She asked me number of questions that had already been answered in my new-patient packet, including my preferred pharmacy, but I thought, NBD, she's not the Dr. and may not have access to that information. Finally, the provider, Lauren Sadowski, logged onto the call and again asked me a number of questions about myself that were already included in the new-patient packet as well as the preferred pharmacy question **again. Next she asked me the reason for my visit so I shared with her my concerns and that I was interested in getting my hormone levels checked in case that had something to do with my recent (ish) struggle with weight gain. From there she asked me how much sleep I was getting so I explained that I'm a light sleeper and that it's because I have a young daughter and sort of feel like I sleep with one eye open ever since she was born just in case anything happens in the middle of the night. She then asked if i'd ever taken any medications for sleeping and I shared that I had not taken anything stronger than benadryl and referred to the above reason: I have a young child and worried that if I was taking heavy sleep medications it could disable me from waking promptly or being able to drive in the event of an emergency, to which she replied that I didn't need to worry about that because if there ever was an emergency, my adrenalyn would kick in and I'd wake up. I thought,"hmm.. kind of a wing-it approach to sleep medications and their side-effects, but ok". She then told me she was prescribing me a drug to help me sleep (un-requested) called Trazadone. So, before the call ended I looked up the medication on my phone and was a little surprised to read that it was a popular antidepressant that boosts serotonin levels. I was almost scratching my head on the zoom call because never had she asked, or had I shared that I was feeling depressed or that my mental health was poor. And was a little weirded out that she was so quick to prescribe me something that, by definition, would alter my serotonin levels whether or not drowsiness was one of the popular side-effects. Then she scheduled me for four more appointments with no real answers on what could be wrong with me other than her epiphany that i was obviously tired. So, we ended our call and I was handed off to another scheduler for the next wave of appts when I was, again, asked (4th time now) what my preferred pharmacy was. Not that it mattered because they ended up sending the Rx to the wrong place anyway. I let the incorrect pharmacy know that I would not be filling the Rx and just this morning called to cancel all the follow-up apts that were made for me. I had high hopes but what this visit was missing was the appearance that anyone cared or had any interest in paying attention to details when moving me through their systems. I logged in to talk about one thing and was prescribed a medication that treats something TOTALLY different. I then dug a little deeper and realized that while these positions are filled with Physician Assistants who are legally able to prescribe drugs, that doesn't mean that they have as much experience or educational training to diagnose and prescribe as a Dr. does which is a little scary once I started thinking and wondering about all the other drugs they have started patients on that they don't need. Anyway, that's just my two cents. Overall opinion is that these employees are lacking attention to detail, personalized patient interactions and care and overall experience.

After five gastroenterologists and seventy-four years of suffering, later, I had a first…read moreappointment with Dr. Sarah Brendler last week. Dr. Brendler came up with a different diagnosis than the prior four "specialists" and gave me samples of a different kind of medicine. Eureka! The new remedy is not working perfectly (in a 74 year old body only so much can be expected!), but I feel MUCH better than I have since I was a kid! Finally, a correct diagnosis! Dr. Brendler has common sense about tests, listens well, and came up with a completely different and correct diagnosis. Don't give up without consulting her.

I've seen multiple providers at Springfield Family Physicians and have always had excellent…read moreexperiences. Unfortunately, my experience with Dr. Jason Keister was the complete opposite. During my appointment on August 16, 2024, he told me that I had a "small heart attack," but that it was "very small" and not to worry. He then sent a cardiology referral based on that statement. Later, when I reviewed my medical chart, I found three question marks (???) next to my diagnosis with no explanation. When I requested a correction to my record and asked him to clarify what he meant, he suddenly changed the story. He denied ever mentioning a heart attack and replaced the question marks with "TIA," which has nothing to do with cardiology or the reason for the referral. This did not reflect what was actually communicated to me and only created more confusion. I've had nothing but great experiences with other doctors in this clinic, so this was shocking and disappointing. In my personal experience, Dr. Keister was careless, contradictory, and dismissive, and I would not recommend him to anyone who needs clear communication or accurate documentation. I hope this review helps others make informed decisions about their care.

Everything. Some rudest doctors l ever met in my life. Quit smoking two years ago and quit drinking…read moreover ten years ago. I was involving in a traffic accident about a moth ago Dr. Gee-Gott made it seem it was my fault. No one was hurt except for my car. It was totaled. I suffered a stroke or a T.I.A. Nice for Dr. office.

Nurse for Dr. Serena? I think her name was . iv only had her once. Anyway the nurse was extremely…read morerude, short inattentive and impatient. I love my Dr merts.

I love this office! I'm so glad I did some research and found Dr Amy McCarthy. She is the best…read moredoctor I've ever had. She honestly cares and has great bedside manor. Her nurse, Sheryl, is great too. All the office staff are always friendly and helpful. I never feel like just another patient when I visit. I want to get pregnant again just to see these wonderful people again. :)

I saw this Dr. about 15 years ago, give or take, when he was @ Oak St. Medical., Eugene. In the…read moreseveral visits I had with him for my Fibromyalgia, he never ever once listened to my lungs or heart (& I have COPD). He sat in the opposite corner of the room, What? This was so uncomfortable! Well, the practice itself, Oak St. Medical, + all their affiliates, says it all. No, I'd run the other way as a new patient. I did!

Doctor Andrew Gilchrist has been my primary care provider for about a year now, and I have never…read morebeen more satisfied. Dr. Gilchrist has a profoundly sane approach to patient care including empathy, humor and access. I am able to reach my doctor any time, and receive a response almost immediately. He is available via text always and is also quite easy to schedule with. I have never (never!) had to wait to see him. Beyond being very knowledgeable, easy to talk with and amazingly kind, Dr. Gilchrist also provides a level of care that is incredible. He has dropped off prescriptions for me, been proactive with insurance issues and worked diligently to find me other providers, such as physical therapy, who are equally good. Concierge care may require new thinking at first. Paying a subscription rate on top of insurance can seem prohibitive, but when given the level of care and contact, it's actually quite a bargain. Dr. Gilchrist has seen me several times a month, as well as offered referrals, text consults and encouragement, all within my monthly cost. No copay, no additional fees, and of course all services that he refers too work with insurance as usual. It's an easy win- and genuinely adds to my health and well being to be part of his concierge practice. I would encourage anyone to get in and see Dr. Gilchrist! He's the absolute best!

A doctor here stopped refilling a (*non* pain med) medication that was helping me get through my…read moreday, with no heads up that the refills were going to end. I am brand new to being able to access medical care so I'm somewhat unfamiliar with the processes, and that's on me! But befire stopping a heart medication, I admit it did not occur to me the Dr would just cease refilling it with no warning. I requested a refill through my pharmacy's automated service 3x, figuring something was going wrong with the request process there- after a month or so I finally called to see if the requests were processing, and they said "oh, yes! They're going through, your Dr is just denying them" - So that is how I found out. I came in very excited to finally have insurance and start to be seen by a doctor. I left each time feeling embarrassed, generally unheard and just awful. Each visit besides the one that I brought a friend with me to- had lots of eye rolling and scoffing at what I had been doing to manage histamine flares, and deep exhaustion at home (which had been incredibly effective, I was so grateful to find relief!), after I had asked for help managing those symptoms in the first visit, but the doctor had said "go on Amazon and try otc medicine until you find one that works!" My symptoms were chalked up to allergies, aging. Later testing and several visits later presenting the same info - determined I had a chronic illness. I cried during the session where my symptoms were attributed to allergies & getting old- because I had taken the day off, and was so excited to get help, and ended up feeling very rushed, and dismissed like I was inconveniencing them. The Dr looked at me very awkwardly and asked if I was going to therapy. I said "sorry, you probably don't get a lot of people crying in here" They said "....no, not really. "They also let me know that a dr from a previous er visit wrote something unkind in my chart. I asked a couple times for an allergy panel- I was told by my pcp and the allergist there "they're very expensive, and even if you do it- what are you going to do with the results?" I didn't even know what to say to that. One session another person came in with a iPad on a podium and took notes- this person was not introduced, and no one mentioned what they were doing. The following visit I was asked if a student could listen in, and I said no. They said would you consider it, bc they are wanting to learn about my condition- I declined. It's understandable to not know immediately what is going on with a new patient! I don't expect that at all. I go into doctors doing my best to present what is going on and am absolutely there for guidance. I don't go into places asking for help, and give attitude, or think I know more than medical professionals I know by this review I may sound like I have wild expectations, or maybe I have a bad attitude But I promise I do my best to be chill and respectful and helpful. But the treatment/weird adversarial attitude from the doctor, the no heads up about ceasing to refill heart medication became too much. I'm so grateful to have found another PCP. They helped me immediately, explained medications and their thought processes, ask in depth questions about lifestyle and already are ordering heart monitoring tests to evaluate my condition, and were surprised my former PCP had not taken these steps before diagnosing me and putting me on a medication. It could have just been an awful fit, and they just didn't like the cut of my jib. I'm truly hoping this is rare and everyone else has an easy time.

I have many medical issues that most are life-threatening if not under a doctor's care. I saw…read moreWilliam Everts, D.O. For 1st time on 1/7/26; He refused to have me as a patient because I have too many medical problems. ITo mention a few: AFIB, Bradycardia, meningioma, Fibromyalgia, Osteoarthritis throughout, Spondylitis, Degenerative Disc Disease, & a whole lot of pain to go with it all! If that wasn't enough, I was refused a Cologuard test kit (I had a pre-cancerous polyp removed 18 months ago, & 3 months later, I started experiencing intermittent bleeding in rear area, also intermittent bleeding in stomach). After being offered a stool sample DNA test, Dr. Everts denied it to me, refused me my heart/COPD meds, & refused any/all referrals, whether it be for Internal Medicine specialist and/or pain management. Instead of referring me to specialists, he told me to BEG all practitioners to get an Internist. It was a waste of waiting 3 months to see Dr. Everts. I'm 67, extremely disabled, housebound most the time. I made several complaints, one to Providence Insurance, who want me to file a formal grievance within the 60 days period, which I will. This should never have happened. I sent an email to office management, who called a few days later to ask what she could do to fix the issue. She explained that it wasn't a "good fit" with Dr. Everts. She wanted to help me. Much appreciated, though. In the interim she told me Dr. Everts said he'd be my PCP, but really, it's too late. Damage done. I, after 2 days solid all day on the phone/online, & got a Primary Care/Internal Medicine Dr. I see early February. Again, this should have never happened.

Went in for hip replacement and everything went perfectly. The staff was great and all went…read moresmoothly. The doctor and nurses were wonderful. The check-in went smoothly, as well as the check out. If you have a choice this is the place to go.

I have to have surgery and the care could not have been better…read more I will never use Peace Health again

My wife who has servers kidney failure has tried calling them now for a week no answer and she has…read moreleft emails and messages on their phone . Terrible service it's not health care they have no services pathetic

I've had Dr William Gutheim as my Nephrologist for several years now and he's one of the best…read moredoctors I've ever had. He's caring and considerate. He shows compassion and is always willing to answer any questions or concerns I have. All the other staff I've interacted with show the same level of respect and kindness. I highly recommend!