1. Timothy B Welch,DDS

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Eugene, OR

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Timothy B Welch,DDS

5.0 (1 review)

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Oregon Oral Surgery

Oregon Oral Surgery

2.7(37 reviews)
2.2 mi

Dr Tucker was kind and professional. I had an extraction and he was amazingly swift, and painless…read more If I have to have another surgery, I would have total confidence in his ability and care of patients. His staff was great and answered my questions patiently. Very thankful he was recommended to me! I would recommend to all my friends!

BEWARE OF SHADING BILLING!!!…read more I brought my 15 year old daughter here for removal of her 4 wisdom teeth. She chose to not be put under general anesthesia. They initially charged me for general anesthesia, just in case. I didn't realize this until they later sent me a bill for about 100 bucks, stating I have a balance owed. I compared their bill to the insurance claim and low and behold I found the discrepancy charge for general anesthesia which meant I actually would be needing a refund. Boy was this difficult to get. Multiple phones calls, the women who does insurance told me they no longer accept my insurance and next time I will have to deal with insurance. Ok well I don't plan on removing any more wisdom teeth or having more kids so I am ok with that. In the end they told me they can't even issue refunds but instead a third party does and instead of refunding me the payer and adult eventually they cut a check to my daughter. This took over 6 months to resolve and like I said multiple calls. This could have damaged my credit having a bill owed. Double check any bills they send against your insurance claim as these people are shady. Some other information that might be useful to those looking for dental extractions. The bed side manner of the dentist preforming the work was to say the least creepy, he didn't numb her enough as he was annoyed she didn't want to be put under. He would have to stop when she was in pain and crying to re numb her. He whistled while he did the work, while my 15 year was crying. He just acted like he couldn't hear her.

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Oregon Oral Surgery
Oregon Oral Surgery
Oregon Oral Surgery

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Aspen Dental - Eugene, OR

Aspen Dental - Eugene, OR

1.8(109 reviews)
0.4 mi
Available by appointment
Emergency services

I liked the hygienist and dentists, but I ultimately left because the office staff was incompetent…read more They incorrectly billed my insurance more than once and would often bill me for work I had already paid for upon completion. At one point, a newly hired office employee called me and asked if I still worked for [name of company] and it literally only shared a first letter with my company, even though I had given the office staff a copy of my insurance card with the company name on it. This employee told me this wasn't an uncommon error and that she had been hired in the wake of multiple firings from previous staff who made a lot of mistakes. I decided to go to another local dentist that can actually figure out how to bill insurance and not hire people so easily confused. Again, the actual dentists and hygienists are fine... and hopefully the front office staff is much better than it was circa 2015-ish.

Edit: Here is some research I have done since my original review and after reading the many reviews…read morefrom others on yelp and google and reddit and a facebook page called Stop Aspen Dental Group :  Aspen Dental has been sued for unlawful and deceptive business practices. They also were found to offer commissions to staff for upselling products and to misrepresent third party credit arrangements.    See report on CA lawsuit:  https://www.linkedin.com/pulse/aspen-dental-settles-ca-ag-over-alleged-corporate-false-davis-dds-2mvhc Here is a link to learn more about private equity owned revenue cycle management companies and their involvement in debt collection Source: https://pestakeholder.org/reports/private-equitys-revenue-cycle-creating-and-collecting-u-s-medical-debt/  Here's a Times article called How Doctors are Pushing Medical Credit Cards on Patients https://time.com/7206759/medical-credit-cards/  There are currently 49 complaints across Oregon against Aspen Dental in Oregon's DOJ consumer complaints records. Source: https://justice.oregon.gov/consumerssearch/    Here is a facebook page dedicated to public awareness to the unethical practices of aspen dental across the US. Source: https://www.facebook.com/groups/317683052292495/  If you have been harmed by any dental business in Oregon here are resources I found for what you can do:  1. File a complaint with the Oregon Department of Justice (Attorney General) and the Oregon Board of Dentistry.  Google says state investigations often begin when multiple patients report the same clinic.   https://www.doj.state.or.us/consumer-protection/  https://www.oregon.gov/dentistry/Pages/complaint.aspx  2. Consult with a Medical Malpractice Attorney ______________________________________________________________ I've been getting my teeth cleaned consistently every six months my whole life and just moved to the area and saw them to establish care. They put me through insanely painful X-rays (I've had plenty of X-rays and they are awkward but I've never had my mouth ripped up like this before, their equipment was so awkwardly designed) when I complained they were lacerating my mouth they said "no we aren't" and kept forcing me to continue. The dentist barely looked at one side of my mouth, mentioned a couple cavities and left, and then the dental staff -NOT the dentist- started diagnosing me with all kind of things no other dentist before seemed to have ever noticed were issues?!? They then wouldn't give me a preventative cleaning because they claimed I needed special treatments and gave me a very long list of things I was going to need. By that point I started googling reviews and I walked out without rescheduling and will be finding another dentist. If you read other reviews they have a reputation for predatorial business practices and pressuring patients into expensive treatments. It seemed so bizarre that a dental hygienist was diagnosing me with things first of all and for it to be things no other dentist had noticed before seems suspicious. And it wasn't a discussion of options , it was just moving me along toward scheduling for all this extra stuff. Dentist don't usually do that.... The energy of the office was just so... rushed and urgent and corporate. And my mouth hurts now from the X-ray equipment and I didn't even get a cleaning.... also just found out they have class action lawsuits against them in other states...

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Aspen Dental - Eugene, OR
Aspen Dental - Eugene, OR
Aspen Dental - Eugene, OR

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Timothy B Welch,DDS - physicians - Updated November 2026

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