Beautiful office, amazing front desk staff. I was referred by the Veteran's Dental clinic for a…read moreroot canal of one of my front teeth. Yes I was nervous, but while waiting in the dental chair after getting an xray, you could hear conversations from the Dr's and Patients. They were all so kind to the patients, explaining every detail. And my Dr came in, was as well thorough. The procedure was to take about 40 minutes, To be honest, while they were not rushing at all the procedure of drilling, and filling with a few mere minutes. Letting that set, and then finishing, and polishing. Don't hesitate, if you need an endodontist, this is the place to go to!

I dislike leaving negative reviews, but I'd like other folks to beware. I went to Valley River…read moreEndodontics to find out if a root canal was needed to save a tooth. Even after the expense of a 3-D X-ray, the endodontist couldn't say. He said he wouldn't know until he got in there. What a crock. The visit cost $400+ and all I got was basically "pay another $1800+ so we can go exploring." I had to pay the $400+ at the time of service, which wasn't unexpected, but it was tough because I'm on a fixed income. A couple of weeks later I received an EOB from my insurance which indicated that they would pay all but about $26 of the bill, which was a huge relief until I called the endodontic office and was told they hadn't received the payment and couldn't reimburse me until they had, and that reimbursement wouldn't come until about 2 weeks after they received payment. Long story shortened, I didn't hear back from the office so called again after about a month, at which point I found out they had lied to me, they had in fact had the payment in hand when i called the first time, but hadn't gotten around to processing the refund. Except for the lying to me part the staff was friendly, but I sure as hell won't be going back to this office.

I was referred for a possible root canal. My anxiety level reaches a high when it comes to…read moredentistry. From my first encounter with the staff, making the appointment I was impressed with their professionalism and friendliness and their words of reassurance that they would make this a positive experience. Upon arrival the office staff was wonderful. The office is immaculate. And the doctor was wonderful. He was thorough, was not rushed, answered all of my questions. I wish this office was general dentistry, i would never go anywhere else.

The best dental experience i have ever had. The staff was helpful and professional. Dr. Xia…read morethoroughly explained everything and promised no pain. And there wasn't! They made sure I had follow up information and he even provides his private number in case of emergency. Highly recommend.

The whole team was very professional and helpful. I appreciated the intake, all the way to the…read moreend. And, in between was a little bit tough for me, but they were very helpful and had good compassion and helped talk me through the procedure.

Dr Xia ('shaw') was fantastic! Fixed a root canal that my previous dentist didn't do right. The…read moreprocedure itself was easier than I thought it would be, and he was very skilled and it went quicker than I was expecting. He was very understanding when I advised him I need frequent breaks to rest my jaw during long procedures. He called me the day after to make sure I was doing ok. Highly recommended!!

All round Great experience.Would definitely recommend. Very professional. Friendly staff.read more

Dr Houston is a great dentist , I had a terrible smile due to my front teeth after being broken…read moreyears ago and had been bonded back together several times. He capped my teeth and now I have a beautiful smile . I wrote a not so nice review of him due to the fact that another tooth , not the front ones , broke after eating something what I think may have been a bone or some type of hard object . I got quite upset and wrote a rude review, which I now regret . So with that I feel the need to apologize to Dr Houston and his team that I have known for many years of great service to me as well as my family . I would recommend him and do recommend him to be your Dentist as well as your family dentist.

I can't express how thankful I am to the team at Valley River. They completely restored my…read moreconfidence in my smile! I had a damaged front tooth that turned grey. I had expected that I would need an expensive implant in order to fix it. However, they suggested internal bleaching which completely returned my tooth to its natural color, and at a significantly lower price! I can't stop smiling at myself in the mirror, haha. Thank you so much!!

Dr. Dryden did more than one root canal for me and I absolutely had no pain during the process or…read moreafterwards. I would go back to him anytime. I appreciate his expertise. His interaction with his patient is very professional and yet very friendly. I highly recommend Dr. Dryden. Judy Benson

I think that Dr. Thomas needs some coaching on his social skills. He may be a fine and technically…read moregreat dentist, but he has rubbed me the wrong way since he took over my retiring dentist's practice.

Ben Thomas is a friendly "gentle dental' kind of dentist…read more He's great and I would recommend him as Your family dentist. AND, they work with all kinds of different insurances. He's just an all around good guy..

****FRAUD ALERT****…read more DO NOT USE THEM, I've never experienced worse service then i did here. They ask you to provide insurance info 3 days before visit or they will cancel. I sent mine, my daughter went in they tried to tell me every filling and root cancel she has ever had has failed and they need to redo all of it, phase 1 would be $8k, i said ok send me the breakdown, they did and we scheduled a few appointments, I was told my daughter needed a cleaning first they said they cleared the insurance it was 100% covered since she had one 7 months ago. They emailed me a breakdown of all the treatments which showed the cleaning was $0. I dropped my daughter off and once she was there they called demanding $140, i was confused and said its covered she said it wasn't so i said i have the email saying it is, she said oh i do see that and put me on hold and came back and said well the insurance doesn't cover this because she had it done 7 months ago so i need you to pay NOW. TOTAL bait and switch! I was fine to pay the $8K but I'm not paying a penny to a company who claims its free over and over then when they get you in the seat its oh we were wrong you owe now, not even a sorry! When i said i wasn't paying they stopped her exam in the middle of it and told her to go. I've never been so offended in my life! I've reported them for fraud!

Mr Dr John is really really MEAN. He has HIDDEN charge from my bill, at first my first examine…read morecould be free, I know it's impossible but he LIED, then he said would be 100 more, When I goto front desk, my bill is $200 more~!!! I discussed with him the bill and He looked unhappy and angry, it seemed to belittle his Dignity and Crown. He seems doesn't like me and in return I don't like to pay my balance first after it changed three times. DON'T COME HERE, NOT RECOMMEND. He abrupt, cut you off in mid-sentence, and just plain disrespectful. And also the chairs are pretty old and incompact, I am afraid to fall from chair. Btw, the ground is not so clean when I went there, waterlogging and I found a dead bug under the chair. NAUSEOUS. When I make a schedule, the telephone line is busy, always busy. And they couldn't explain details deeply and easily to let me understand.

I met Tasha, hygienist, today and I wanted to share how impressed I am with her skill, and…read moreexpertise. She is new to Integrated Family Dentistry, and is extremely personable, and helpful at giving tips on dental care. Exceptional describes her care. She's a gem!

I was impressed initially with this dentist. I am disabled and came there to get the work done that…read moreI needed to get on the transplant list for a kidney. my insurance would pay $3500 for procedures. I was sitting in the chair one day when she came in and started to explain that she would help me out but didn't I have anyone that could lend me money? she talked down to me like I was a piece of trash. I am on disability and dialysis. I called back and told her how rude and unprofessional her attitude was. I would not be back. I don't trust her to touch my mouth I would not recommend anyone without plenty of extra money to pay for services to go to this "lady". How sad and hurtful this treatment was. unprofessional and rude.

super friendly, and had concerns form my needs. eased my anxiety about the dentist and wasn't…read morejudge-full about my bad teeth. I would not hesitate to make him your dentist.

Always an outstanding experience! Their total remodel is finally complete and should honestly be…read morephotograghed in a magazine...stunning! My Hygienist Rachel was outstanding and gentle followed by an example by the Dentist Dr. Shawn Eckstrom. I have been coming here for over 21 yrs and I always recommend them.