The whole team was very professional and helpful. I appreciated the intake, all the way to the…read moreend. And, in between was a little bit tough for me, but they were very helpful and had good compassion and helped talk me through the procedure.

Dr Xia ('shaw') was fantastic! Fixed a root canal that my previous dentist didn't do right. The…read moreprocedure itself was easier than I thought it would be, and he was very skilled and it went quicker than I was expecting. He was very understanding when I advised him I need frequent breaks to rest my jaw during long procedures. He called me the day after to make sure I was doing ok. Highly recommended!!

I was referred for a possible root canal. My anxiety level reaches a high when it comes to…read moredentistry. From my first encounter with the staff, making the appointment I was impressed with their professionalism and friendliness and their words of reassurance that they would make this a positive experience. Upon arrival the office staff was wonderful. The office is immaculate. And the doctor was wonderful. He was thorough, was not rushed, answered all of my questions. I wish this office was general dentistry, i would never go anywhere else.

The best dental experience i have ever had. The staff was helpful and professional. Dr. Xia…read morethoroughly explained everything and promised no pain. And there wasn't! They made sure I had follow up information and he even provides his private number in case of emergency. Highly recommend.

I can't express how thankful I am to the team at Valley River. They completely restored my…read moreconfidence in my smile! I had a damaged front tooth that turned grey. I had expected that I would need an expensive implant in order to fix it. However, they suggested internal bleaching which completely returned my tooth to its natural color, and at a significantly lower price! I can't stop smiling at myself in the mirror, haha. Thank you so much!!

Dr. Dryden did more than one root canal for me and I absolutely had no pain during the process or…read moreafterwards. I would go back to him anytime. I appreciate his expertise. His interaction with his patient is very professional and yet very friendly. I highly recommend Dr. Dryden. Judy Benson

I don't know we could have found a better performance than NW Oral and Implant Surgery. Very…read morethorough consultation to start then amazingly efficient having all 4 of my daughters wisdom teeth removed. To top off their great team, Dr. Welch personally called me at 9PM after surgery that day to check on my daughter. Really very impressed from start to finish!

Referred for molar extraction after infection from fractured root. Considered implant but did not…read morewant cadaver bone so will opt for other approaches post op. The pre op appointment went well with lots of information and opportunity to ask questions. However, the surgery itself was extremely well done. Compassionate back office team that worked smoothly and were thoughtful, efficient and kind. The surgeon, Dr. Sweeney ,immediately put me at ease with a low key, calm and kind attitude. Follow up call at home post op was extremely thoughtful and helpful. I would recommend this office to a friend needing dental surgery.

I had a wonderful experience. All the staff treated me with respect and dignity. I very much…read moreappreciate their warm welcome and they had me in and out of the office pretty quick I had a molar to be pulled, and there was no pain wasn't uncomfortable at all in anyway, very professional dentist I will be back for sure and I'd recommend anyone else to take a closer. Look at this Dental practice. They're doing it right here.

Profoundly caring staff; Dr. Steffan is excellent. Ideal location. I had a lot of work done here.read more

I had an emergency that needed a removal of a wisdom tooth. They were very professional and even…read moreoffered to have it removed immediately after X-rays instead of another appointment. I was out in les than 30 min with minimal pain. Couldn't recommend a better place.

I am super inexperienced making my own dentist appointments and was super nervous about getting my…read morewisdom teeth out, all of the staff were so patient and super nice to me! I have a lot of anxiety with surgery and they definitely helped me out with that. Everything was very quick and professional. Dr. Villano did a wonderful job! Definitely deserving of 5 stars

Dr. Lee and Haelee were absolutely amazing. They gave me a one day crown that they scanned and…read moreplaced all in the same visit. My last dentist, it took weeks just for them to then turn around and have to seek approval from the insurance a second time because designing the crown took so long. I cannot overstate how nice it was to just get it all done in one vist. Both doctor Lee and Haelee were friendly, included me in their conversation even when I could only respond with a thumbs up and they even went the extra mile of getting rid of calsification even though it wasn't originally in the plan. If you are looking for a Dentist, I highly recommend McKenzie Dental Center. Their hours are flexible, when I say I need an appointment while my kids are in school, they make sure to find something that works for me and I never have to wait long for anything.

I have been going to this dentist office for years and paying cash, I showed up for a cleaning to…read morefind that my dental plan expired two days ago but they are now not offering the plan anymore. They did not inform me and we could have done the cleaning 2 days ago but no one notified me, so in the end I was left with paying $75. for their new plan plus an additional $210. just for the cleaning that would have been covered under my original plan, I said no and I will be looking for a new dental office going forward.

****FRAUD ALERT****…read more DO NOT USE THEM, I've never experienced worse service then i did here. They ask you to provide insurance info 3 days before visit or they will cancel. I sent mine, my daughter went in they tried to tell me every filling and root cancel she has ever had has failed and they need to redo all of it, phase 1 would be $8k, i said ok send me the breakdown, they did and we scheduled a few appointments, I was told my daughter needed a cleaning first they said they cleared the insurance it was 100% covered since she had one 7 months ago. They emailed me a breakdown of all the treatments which showed the cleaning was $0. I dropped my daughter off and once she was there they called demanding $140, i was confused and said its covered she said it wasn't so i said i have the email saying it is, she said oh i do see that and put me on hold and came back and said well the insurance doesn't cover this because she had it done 7 months ago so i need you to pay NOW. TOTAL bait and switch! I was fine to pay the $8K but I'm not paying a penny to a company who claims its free over and over then when they get you in the seat its oh we were wrong you owe now, not even a sorry! When i said i wasn't paying they stopped her exam in the middle of it and told her to go. I've never been so offended in my life! I've reported them for fraud!

Mr Dr John is really really MEAN. He has HIDDEN charge from my bill, at first my first examine…read morecould be free, I know it's impossible but he LIED, then he said would be 100 more, When I goto front desk, my bill is $200 more~!!! I discussed with him the bill and He looked unhappy and angry, it seemed to belittle his Dignity and Crown. He seems doesn't like me and in return I don't like to pay my balance first after it changed three times. DON'T COME HERE, NOT RECOMMEND. He abrupt, cut you off in mid-sentence, and just plain disrespectful. And also the chairs are pretty old and incompact, I am afraid to fall from chair. Btw, the ground is not so clean when I went there, waterlogging and I found a dead bug under the chair. NAUSEOUS. When I make a schedule, the telephone line is busy, always busy. And they couldn't explain details deeply and easily to let me understand.