We travel full-time so we've seen dentist all over the place and Dr. Matt is hands down the best…read morepediatric dentist I've met. He was so incredibly patient with my very active 6 year old. We have a number of areas of concern and he took the time to explain everything very thoroughly and come up with a custom plan for treatment. Not only did he really set the bar high but his entire staff reflects the same generous attitude with the children they serve. Highly recommend visiting them for your dental needs.

Our family has been coming here for the past 10 years and they have been so great. The office…read morestaff, dental hygienist, dental assistants, and the dentist have all been awesome. I would definitely recommend coming here for your children.

Dr Dunne and his amazing assistant were able to get my almost 7 year old to take xrays! MULTIPLE…read moreXrays! She was adamant she would not participate at first but once the doctor came in she warmed right up to him and soon we were getting xrays, it was amazing. Highly recommend!

My son loves it here and so do we! Everyone is so great and friendly! We've been coming here since…read moremy son's first dentist appointment when he was around 1-2, he is now 6. Dr. Dunne habla Español también! Nos encanta aquí! I recommend Dr. Dennis Dunne and his wonderful team! Se los recomiendo.

They deserve a million stars! Marika & Dr. Lentfer are so incredibly caring, kind and…read morecompassionate. My child has special needs and every single time, they ALWAYS make him feel comfortable without fail. They're some of my favorite humans and we are incredibly grateful to have this office taking care of our child! Their office staff is wonderful too- Kristie remembers our kiddo as soon as he walks in! You all are so appreciated!

This is an amazing dental office! Everyone is extremely kind and caring. I brought my (terrified) 3…read moreyear old in with a tooth ache and they were so good with her!

It's been twice that I got unexpected bills…read more Basically the clinic does all the treatments they want and doesn't care what your insurance covers. After the check-up, they just bill you everything. Of course, they do ask you if you want the treatment or not. However, it's the PATIENT'S responsibility to know which benefit cover every year, every six months or no cover. If you don't know your insurance coverage, but you choose to do it. It's YOUR responsibility. They will not tell you this insurance covers or not because they don't look up ahead of time until they are doing their billing. They only care if they get paid. Same thing for returning. They don't care if you have previous records or not, and they don't want it. So, they can charge you if the insurance doesn't cover. Based on the billing lady said, "It's YOUR RESPONSIBILITY to know your coverage and which date what benefit you have used." The billing lady also said, "If you have any problem to pay in full, the doctors are very nice. They allow to make monthly payments." even though I could avoid those charges. By the way, the billing statement only shows the ending balance and doesn't have the detailed billing if the records of billing and the insurance payments are in different months. I guess I just had been so lucky that I didn't need to watch my insurance coverage so closely until now. Even though the doctors and hygienists are nice, they don't know why they cannot keep the patients because this kind of things the billing lady won't tell any one in the clinic. Or, that's the way they run the clinic. I just don't know.

I recently pulled my three children from this pediatric dental clinic. To avoid writing a novel…read moreI'll be brief . The hygienist was ironically unhygienic . We spent more time waiting in the room than we spent with the hygienist or dentist. The hygienist didn't even attempt to clean or offer fluoride to our youngest. Just gave us a goody bag and sent us on our way. I would give zero stars if allowed.

Dr. Erin is simply amazing with kids. We've been going to her for at least 6yrs. Thought we would…read morebe there until my kids aged out. But, they're both in middle school and it's harder for them to miss school so we went back to their previous dentist.

Treehouse Kids Dentist, Dr. Estep and her staff are truly heaven sent! From the time you walk in…read morethe door to the moment you leave, you receive genuine, top-notch care. My six-year-old son was counting down the days until he could go see Dr. Estep this past week. (And he knew he was going in for a root canal and tooth extraction, mind you!). He was treated so well, it put him at ease, which of course put me at ease! The staff was gentle, informative, quick yet thorough and most importantly had that special touch that you need to have when working with kiddos. You can tell they love their patients. Can't say enough about how grateful we are for Dr. Estep and her staff! HIGHLY recommend!! If I could give 10 stars I would!!

*Trust your gut! My interaction was an enough to take my kids elsewhere after being clients with…read moreoffice for over 10 years. The most recent visit was horrible. All the staff is new including the dentist. The employee doing my 12 year olds X-rays had a difficult time and attempted over and over. When the dentist who was very much lacked bedside manner reviewed he proceeded to say my child needed a root canal and was referring her to dental surgeon. I took all my children to a new office/dentist for second opinion. NOT EVEN A CAVITY! The X-rays visits were 2 months apart.... Again use caution if taking your kiddos there. In the past they were amazing but no longer.

The front desk ladies are very considerate and understanding…read more I was very impressed with the gentleness and care from doctor and hygienist.

Our experiences at McKenzie River Dental with Doctor Welch and her team have been exceptional. She…read moreleads her team with confidence and care, which in turn, leads to exceptional patient care. They take the time to educate, so that you can make informed decisions about your dental needs and care and our family truly appreciates this. The warm and welcoming atmosphere at McKenzie River Dental sets patients at ease, which is particularly nice for children as they experience their dental visits. Cinda has been our hygienist for may years. Her kindness, knowledge and thoroughness set the bar to which others aspire. I recommend McKenzie River Dental to all my friends, family, and clients. They are simply THE BEST!

Location, appointment scheduling, atmosphere were all great. Waited over 20 minutes. Amber…read more(hygienist) was great. Dr Welch, lacking in professional manner, interest in patient, with more attention to income than care. Directed unnecessary treatment above contracted insurance prices. I requested insurance give predetermination. Dental office charges: $1,080 charge, $540 would be my part. Insurance determines: $194 charge, $97 my part. Beware!

Unfortunately, I have to update the review--still think most of the staff are good people still…read morethink Dr. B & Dr. C are both good dentists ... However, there are HUGE issues within the organization, and honesty isn't their strong suit... Unfortunately, for the last two years, I have been assured that my dental procedures WILL BE COVERED BY MY INSURANCE... But guess what? NOT A SINGLE DARN BIT OF IT WAS COVERED!!! I was really hesitant in 2025 to do any more serious dental work, but I was assured BEFORE I did my procedure, that everything was fine (especially after I had issues in 2024!). However, last year, I spent $3000+ because of things NOT BEING COVERED! I will be looking for a new dental office that will be HONEST and UPFRONT about the cost instead of using bait and switch.... Shame on you, and shame on Cris Dental -- I would never recommend you to anyone again. (And the office is NOT ADA-friendly)

They dentist work itself was the very best! We are just highly disappointed in how they delt with…read morethe insurance company and following up with us on what was not covered. We requested they ask the insurance for a peer review to get it covered. I followed up several times and they would tell me they were working on it. Then I got a small claims notice they were suing for the amount due. All they had to do was follow up with us and we would of paid the balance.

For most of us, first impressions are important and can be indicative of the experience to follow…read more My initial phone conversation with Raegan was professional, attentive and caring. She took time to sincerely listen to my concerns and needs, and to get me scheduled for my particular situation. Britni was helpful during the medical info gather stage prior to my consultation. My in-person experience was just as professional and caring, consistent with my phone and email interaction. Dr Jeff proved to be a clear thinking pragmatist, presenting possible solutions, from best case to full restoration, in a clearly explained manner. He took time to fully evaluate my particular situation as well as listen to my thoughts and concerns, which I appreciate very much. Upon leaving their office, I had a treatment plan outline and maximum costs which may be forthcoming. So far, so good. The next review will be after the actual work is done, which is why we're here in the first place. If first impressions hold true, then my next experience should be a positive result. You have my full confidence, Dr Jeff. No pressure here.

Fantastic cleaning! Hygienist was super kind, and efficient. Office is spotless and receptionist…read morekind and welcoming! I had a great experience and booked my next visit in 6 months. Outstanding team!

This place is terrible and with their terrible reviews you'd think that they would change. No…read moremanners whatsoever. They don't answer the phone even when you leave a message, I never got a response. I had to call them again myself. They were all rude and clearly aren't skilled in client relations. From the receptionist, the dental assistant, to the literal doctor. The doctor was clearly annoyed I had a hard time getting numb. Which I get, he seemed to be the only doctor in there with at least 2 other clients he had to run between. But you're annoyed I'm not numb like it's my fault, like I don't wish to be numb right now? Didn't even get hi hello when the doctor came in and was shoving a needle in my mouth. Which I get being stressed but that's not your client's fault. At my main office they introduce themselves at least. On top of that the assistant and doctor were FLIRTING during my operation. She was NOT paying attention at all, my tooth flew in the back of my throat due to her literally not paying attention to me. Overall, extremely inconsiderate and unprofessional. If you can, go to the Advantage Dental office on 110 S 59th Street, Springfield, OR.

If you call for an emergency appointment, make absolutely sure you are being scheduled to see a…read moredoctor at a specific time and not just placed on a wait list. Otherwise, you could waste months thinking you have an appointment when you don't. I'm extremely disappointed with my recent experience at this office. I scheduled what I was told would be an emergency appointment back on June 9, 2025, for August 27, 2025 -- I waited 11 weeks and 4 days thinking I had a confirmed time to be seen for an urgent dental issue. When I showed up and waited nearly an hour, I finally asked the front desk about the delay. That's when I was informed -- for the first time -- that this wasn't actually an appointment, but a "waiting to be seen" situation. This was never communicated to me during scheduling or check-in. To make matters worse, I was told that real emergency appointments are now being booked into January 2027. How is that acceptable for urgent care? This kind of miscommunication and lack of transparency is completely unacceptable, especially when it comes to people dealing with dental pain or urgent needs.