I worked with Jessica Champion over the course of several years. For me, building a relationship…read morewith a counselor takes time because trust needs to be established. Once that happened, and with Jess's encouragement, I was able to be totally and completely honest because I knew I was working with an experienced and non-judgmental provider. I consider Jess to be more of a "teacher" as she provided me with the insights and tools I needed to change old patterns and behaviors that were holding me back from the person I wanted to be. It took work on my part, but I now feel empowered to speak up and live a life I never thought possible. I don't understand some of the negative comments that were posted about this practice. I have not had any issues with staff or payment.

Dropped me when I needed them most, 7 days after going on…read moremeds as they suggested. I've asked and asked for help, they gave me da ne el someone not qualified and now I'm without help again after breaking down and telling my past- I mentioned that they looked young and are you ready - no problem at all- a few months later "I can't help you, try someone else's...." now I'm back to square one because ego. Don't invest your time into an agency that will drop you if you aren't a cream puff patient. I'm sorry, I need more than regurgitated text book garbage. If your feel sad your puppy passed away go here if you have diagnosed mental health issues stay clear.

Wonderful. I've been going to this clinic for over 20 years. I feel valued. While too many…read moreproviders just follow the medical algorithms mechanically, the doctors here exercise excellent clinical wisdom to boot. The staff are caring, competent, and provide strength-oriented patient empowerment. They have helped me through good times and challenging times and put up with me when I was not at my best. Recently, I had an opportunity to read the clinical notes of a recent visit. Wow, do they listen! I cannot imagine better care.

I'd leave zero stars if I could. I saw Jan Litz, and my son saw Dr. Copperman…read more THIS IS THE WORST CUSTOMER SERVICE I'VE RECEIVED ANYWHERE. AND THE WORST 'HEALTHCARE' AS WELL-though I'm hesitant to even call it that. I did not at all feel like Jan cared about my *personal* needs. She was warm and friendly enough until I asked her to order some tests that I wanted, or to think outside of her narrow thoughts. I was only asking for a comprehensive thyroid panel-we aren't talking expensive hypochondriac things. When I told her that a topical medication she prescribed was causing dryness and irritation, she dismissed my concerns and told me to keep using it. I took my son to see Dr. Copperman for a specific concern and he told my son that his issues were his own fault. His blaming alienated me, shamed my son and did NOTHING to address the concern we came in for. I have NEVER been treated this way before by anyone. His care was so terrible that I sat in the car crying from anger. I asked for a referral for my son, and was handed a list of providers and told they would send over a referral. When I called to follow-up, the referral told me they weren't accepting new patients. I called the clinic back but no one was available to help me. 3 days later they returned my multiples calls and said they'd send it through to another. That one ALSO was not accepting new patients. And then it happened a third time. Finally, I started calling around and then asked the new clinic to call for a referral and it took a week to receive it! As if that wasn't enough, the front office told me that I did not need to make a co-pay for a visit. I told them, are you sure? I usually do. They told me no, and refused to take any payment. When I was then billed for it, I called to find out why and was placed on hold, or hung up on, and never got an answer. When I went in for the next appointment, they told me at the appointment that I had to pay a $100 deposit to be seen since I was delinquent on my bills. DELINQUENT. It was a $20 co-pay. I was there for an appointment and had no other choice if I wanted my son to be seen.

I've been going to Thurston Medical Clinic for several years now and I love this clinic. I am able…read moreto get a visit when necessary, without a 2-3 month wait, and my PA, Mallory Crownover, is the best, always taking time to listen and seriously consider my concerns. The office is always welcoming and cordial. I also love the Patient Portal and that I always get prompt responses when I ask a question.

The type of care I received last week from Dr. Magda Dissanayake, aka "Dr. D" was awful. I have…read moreseveral life threatening illnesses, & am caught in the midst of new doctors and/or many attitude/negative changes to practices. Dr. D not only blamed me for my illnesses, that are inherited & very serious, he asked me where my neuropathy pain was. I briefly pointed to the 2 spots in my legs, then Dr. told me to "quit complaining". I came to him per my insurance company's suggestion because of the severity of my medical issues at 68 years old, also to ask him for a scan on my stomach/rectal area that had malignancy taken out about 2 years ago, that is painful 24/7 & has bled intermittently after the malignancy was taken out. He refused any scans, because he himself didn't diagnose it, also he hadn't read any of the 62 pages of medical records I brought in at 1st visit last week, from Lane County for the last 19 years. I asked him to please, per my insurance company's Case Management's request, send a referral to Palliative Care that I do qualify for. He refused that, too. My impression is that he wanted to start from scratch to make his own evaluation. If I wasn't so sick with internal bleeding issues, consistent stomach pains, alleged IBS/Crohns Disease (suggested by a specialist/provider last year), I would have been agreeable to Dr. D's requests, though partially, because I've had severe problems with stools (constipation), requiring hospitalization, since I was 8 years old, also possibly inherited. Dr. D said that my 2.5 years of low dose pain meds for Fibromyalgia, Neuropathy, Osteoarthritis, etc.,etc., is the cause of my constipation. Again, he didn't read a thing about my past medical history the 19 years here in OR + other state I lived. This has been going on for 29 years. I don't mean only bathroom difficulties/issues, but severe & life threatening medical issues. I was put on SSDI in '97. To top this, he didn't continue my pain meds, so I'm cut off cold turkey. I felt as if I had to pull teeth for my heart meds, also he didn't prescribe me my Pro-Air asthma/COPD inhaler. His medical assistant also neglected to log in my very high systolic blood pressure reading because she intimated that "I have too many issues to put in necessary info". This girl had a bad attitude from the start, maybe due to having a bad day. Please note: I was refused any/all referrals, whether to Digestive or pain management. Dr. D said that he's an Internist & doesn't refer, also he said he doesn't specialize in Digestive issues (that's why I needed the referrals). I fired Dr. "D" the next day & have to wait a couple weeks to see a new Primary Care Dr. Time is of essence. I am scared. I hurt. The pain everywhere is unbearable, & I just want help from a doctor/specialist. I don't want to die like this. Staff in reception....awesome! Kim was so helpful, & the 2 other ladies went out of their way to help me log in my pages full of info on their tablet. I was very impressed, also grateful for them! I've been instructed by our state Senator, to contact Senior/Disabled Advocacy, because our senator is not happy with this issue & others from me/other patients. He wants to be apprised of what the State Advocacy says & does as far as my grievances, & I am to keep contact with the Senator. This, he said, is unacceptable! I will call/contact State Advocacy tomorrow, Monday. I wished it had worked out with Dr. "D".

Dr. Michael Webb and his staff are so wonderful, caring and I feel like they are really there for…read moreme. I've been a patient of Dr. Webbs for about 18 years and when I've wanted to just "give up" he has never let me...........he has not given up on me. One of his staff members deserves a huge shout out. Nancy is who you usually will get when you call in for a appointment and her smile is usually what greets you when you walk in the office door. Nancy I consider a close friend after all these years. When I call in Nancy can just tell by the tone in my voice if my appointment is one that is needed that day or if it's just a "check in" type of visit. If it's one of those " need to see Dr. Webb" asap she gets me in by working her magic!!!!!! She really is so personable and makes you feel like you are in a "safe, nonjudgmental place". Thank you Nancy for being strong for me when I'm too weak, for being my voice for help when I can't ask for it myself and thank you for going way beyond your job for me. Dr. Webb, thank you for still sticking with me after 18 years, for being patient with me while we've tried many different types of medication and still continue to seek out the "right treatment". I have given your business card out to at least 3 friends of mine and know for a fact that at least 2 of them see you. Both have nothing but great things to say about you and your staff. One of my friends started seeing you, then due to being laid off she had to move back to Portland but last I heard from her she was making the 2 hour drive down just to see you!!!!!! Thank you and all the best in 2011!!!!!! See you soon Dr. Webb and Nancy.

Compassionate, intelligent & experienced therapist. I…read morebenefited greatly from the therapy sessions I had with Jim over many months. I highly recommend him.

This is my home base for mental wellness! Both my therapy and psychiatry are located here and both…read moreof these providers are life changing for someone like me with complex symptoms and an extensive history of issues with providers. All staff here are amazing, including the office staff. I very much enjoy the ambiance and welcoming vibe that very much feels like coming back home every time yet perfectly professional at the same time. I'm surprised to see the neg comment here but you can't please them all. I just don't think it's an accurate depiction of the place I visit every week. It's honestly wonderful here

This office doesn't care about your mental health, in fact when you need them the most they will…read morenot listen to what you say, and drop you as a client. The staff has an attitude and will LAUGH at you while you beg for help.

I had a medical issue that was extremely uncomfortable. My gynecologist had no idea what it was…read moreafter multiple tests etc. So, he sent me to the urologist where they poked, prodded and scanned and had no idea how to fix the symptoms I had. I researched my symptoms online and there was nothing, no forums, no discussions, nothing. A chiropractor referred me to Anne Marie Moore. I was so uncomfortable I would have done anything to solve the discomfort. I phoned and she got me right in. Anne gave me an exam and suspected what I had but she wanted to run some tests. Once the tests came back she had a diagnosis and recommended I use two creams daily at bedtime. Anne changed my life. I highly recommend seeing Anne for female and hormonal medical issues.

I don't carry insurance. Obamacare is not practicall for a healthy older self employed woman. My…read moreinsurance would be literally $1000. A month with a deductible of $7000. I only go to a Dr 4 x a year. And that is only to check in. So why would I pay this cost. Anne Marie is compassionate, professional and someone you have no problem just talking to. She needs double pay for her therapy sessions. She's a great women's Dr. and she's a NP. Which I so highly respect over the hurried harried Doctors I've seen. If she expanded her practice she'd be busy 24/7 with women who hate going to cold impatient doctors. I do not hate going to see her. I actually look for seeing her. And in my busy life, I hate any appointments. But it's so painless to see this Dr. / NP ... If you need a doctor for general exams .... this is the lady. There's wonderful cafe coffee shops in the same building so allow yourself time to smell the coffee. Have some lunch and share your issues mental, emotional and physical with this great lady. She'll listen and take care of your needs. She refer you on if things are more serious. I'm Sure she knows other great doctors.

This doctor was one of the worst doctors I've ever seen in my life. She has no empathy, and…read morepresents as a superior. She never helped me with anything or gave me any good advice which I needed from a real doctor. Her knowledge is quite limited regarding healthy living, nutrition, lifestyle, culture. When I did have a problem, she lied outright, saying she could take care of it "easy Peezy" only to put me off and eventually refer me to a specialist who no longer works in this town, which caused a a delay of months. Her only response was that I could go to ER if I chose. I am surprised that she is still working after reading several reviews dating back over five years. All the reviews I read were bad, the same as mine. Buyer beware and keep looking.

Valley Med has disorganized and rude staff. The healthcare providers don't seem interested in…read morehealthcare. It seems they are mostly interested in being a spa.