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    Jay Chappell MD

    4.5 (2 reviews)

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    5 years ago

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    7 years ago

    Saved my brother, Don, after he died on the table...highly recommended by his peers and associates in the medical profession.

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    PeaceHealth Sacred Heart Medical Center at RiverBend - Lobby.

    PeaceHealth Sacred Heart Medical Center at RiverBend

    2.2(204 reviews)
    2.3 mi

    You know, they say that the most difficult patients are former employees because we know what…read morehappens behind the scenes. Well, as a former employee myself, I never expected to become a patient, especially not an ICU Heart patient. It has been so long since I retired that nobody there knew me except for one nurse. I was very grateful for the level of professionalism I was accorded and the timeliness of everyone involved. Having a Triple Bypass is no picnic. However, the staff continued to assure me all along the way. All accommodations were made for my needs and that of the Mrs. Staff were exceedingly polite and very patient with us as we navigated this 'other side of the coin'. Everyone from Registration all the way to the CNA that wheelchaired me to the exit door were very nice. It is amazing how differently people come across when your life is in their hands. I am exceedingly grateful and appreciative of all the staff and care I received while I was there. Now I am home and completing recovery from my successful surgery. I feel great and look forward gratefully to the next few decades this surgery has provided me.

    The only reason I cannot give 5 stars, Emergency room is way understaffed and often takes many…read morehours to be treated if not critical. However, when moved to see an ER doctor the care is top notch. Cardiac Care Unit is absolutely the best. Doctors, Nurses, Surgeon's, all who give care are absolutely above the curve.

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    PeaceHealth Sacred Heart Medical Center at RiverBend
    PeaceHealth Sacred Heart Medical Center at RiverBend - Lobby.

    Lobby.

    PeaceHealth Sacred Heart Medical Center at RiverBend - Lobby.

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    Lobby.

    McKenzie-Willamette Hospital - View from my bed, I was a lucky one on 3rd Floor

    McKenzie-Willamette Hospital

    3.0(117 reviews)
    0.0 mi

    We took my 95-year-old father to the ER for persistent pain in his belly. Within the hour, he was…read moreseen by an ER doctor. Within two, he was roomed in the ER and had a number of tests within the next hour. It took hours to get a room in the overnight stay part of the hospital, but the ER room was private, and we were well attended during the wait. He ended up staying four days and nights. My mother and I were by his side 12 hours a day. Without exception, every single doctor, nurse, aide and other specialist he had during that time was kind, patient, watchful, and positive. They did their best to answer all my questions and were quick to respond to our needs. My father has dementia. He had some serious ups and downs during his treatment, yet when he was discharged, he spoke only of how nice his time had been. He spoke repeatedly about how much he had enjoyed "spending time with the family" and getting to know the younger ones better. This is the strongest testimonial I can give for this hospital. He thought he was surrounded by his sprawling family. The rooms may be small and crowded, but this place has heart and that is what matters to me.

    Special thanks to nurse Dawn, on the 3rd floor, and all the awesome folks at McKenzie Willamette…read more Dawn and many others are all angels in my book. I actually hated to leave. I hope I never have to go to any other hospital other than McKenzie Willamette. Our community is lucky to have them.

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    McKenzie-Willamette Hospital
    McKenzie-Willamette Hospital
    McKenzie-Willamette Hospital

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    Springfield Family Physicians

    Springfield Family Physicians

    2.0(42 reviews)
    0.9 mi

    I've seen multiple providers at Springfield Family Physicians and have always had excellent…read moreexperiences. Unfortunately, my experience with Dr. Jason Keister was the complete opposite. During my appointment on August 16, 2024, he told me that I had a "small heart attack," but that it was "very small" and not to worry. He then sent a cardiology referral based on that statement. Later, when I reviewed my medical chart, I found three question marks (???) next to my diagnosis with no explanation. When I requested a correction to my record and asked him to clarify what he meant, he suddenly changed the story. He denied ever mentioning a heart attack and replaced the question marks with "TIA," which has nothing to do with cardiology or the reason for the referral. This did not reflect what was actually communicated to me and only created more confusion. I've had nothing but great experiences with other doctors in this clinic, so this was shocking and disappointing. In my personal experience, Dr. Keister was careless, contradictory, and dismissive, and I would not recommend him to anyone who needs clear communication or accurate documentation. I hope this review helps others make informed decisions about their care.

    Everything. Some rudest doctors l ever met in my life. Quit smoking two years ago and quit drinking…read moreover ten years ago. I was involving in a traffic accident about a moth ago Dr. Gee-Gott made it seem it was my fault. No one was hurt except for my car. It was totaled. I suffered a stroke or a T.I.A. Nice for Dr. office.

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    Springfield Family Physicians
    Springfield Family Physicians
    Springfield Family Physicians

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    Jay Chappell MD - cardiology - Updated May 2026

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