I've been going to Smile Alive for years. When I've had a dental "emergency", as in loosing a crown while traveling abroad, they were able to squeeze me in for an appt. as soon as I returned home. Also to give me peace of mind for my next trip, I was given a "temp kit"! If you're looking for a new dentist, I strongly recommend you check out Smile Alive! read more

Dr Baarstad is the very best dentist I've ever had in 60 plus years. You can always spot an exceptional person by the constant horde of staff who stick by & remain within a well run business. Turns out you actually CAN appease your patient & business needs; and this beautiful wise lady has achieved success! Dr. Terri Baarstad is my best dentist EVER. There's no reason she can't offer you the same dental outcome. ~ DiveGirl Deb Eugene Oregon #Lyme #LymeDisease #Bitten #BioWeapon #UnderOurSkin #IDSACrymes #LymeCryme #LymeCrymeProsecutions #LymeRightsNOW #LymeReperations #ChronicLyme #LongLyme #PTLD #PostTreatmentLyme #PathogenSmart #LymeX #LymeLegislation #PediatricLyme read more

Dr. Baarstad and her staff are great. I had an emergency with severe tooth pain. They got me in right away my. Dr. Baarstad diagnosed the problem, gave me some palliative relief and got me in with an endodonist for a root canal. I've been going to dentists for 65 years, and Dr. Baarstad is by far the best. read more

I have been very happy with the care that I've received since being a patient of Dr. Baarstad's office. The office staff is always professional and kind, the dental hygienist I see is personable and caring of my stresses about having dental work done, and the entire clinic is clean, relaxing, and efficiently run. read more

It would have been most helpful to know all the documents needed to start a dental care plan with this office. When I made the appointment, I explained that my insurance was changing and at that time, I would have like to know that I needed proof of coverage for the previous 24 months. My first visit was stressful and I went home and had to deal with insurance and it took me 4 hours of phone calls without a resolution. I had a massive headache all afternoon. Not a good first experience. read more

SmileAlive remedied my fear of the dentist and provides superb dental care from compassionate and very kind people. I strongly recommend Dr. Baarstad to anyone hesitating to get work done- she will treat you with respect and performs quality dental work. I have no complaints and have spent a good amount of time there. read more

I have gone to Dr. Baarstad since moving to Eugene, 12 years ago. I tried one other dentist first and was not happy at all. Their professionalism, commitment to kind and thorough care, and friendliness is outstanding. Everyone in the practice, at both locations, are the best. read more

My family sees Dr. Baarstadt and her staff for dental care, and we have been very happy with our treatment.

I have had in the last year a lot of work done on my mouth. They are very professional very friendly and it's so nice to be able to walk into a business that the people there want to be there they seem happy so I would recommend smile alive to anyone who is looking for a great dentist. I can't speak enough about how Good they are!! read more

Dr. Baarstad is an excellent dentist. Have always had an enjoyable experience. Professional and caring.

Dr. Baarstad and her entire staff are exceptional! They take the time to listen and get to know you. They remember you and take into account what level of care you value. My smile couldn't be better due to their care. read more

My dentist of 30+ years retired, so I was forced to find a new dentist and hygienist. I am so happy I found Dr. Baarstad and Chris. They are both very friendly and do excellent work. I strongly recommend this office. read more

I just got my teeth cleaned again from here. They are all very friendly people and give great service. I haven't gone to the dentist in many years simply out of fear. I'm glad I gave this place a chance. Going to the dentist isn't as bad as you think read more

The dentist did not show up for my appointment however I still received a bill for her "services." Our family will not be returning.

This has been my best dental experience so far! I feel that Dr. Baarstad and her team are very thorough with their care. They'll answer all of your questions, even the silly ones. The atmosphere is great, it's easy to book appointments, and all of the staff are knowledgeable and friendly. Dr. Baarstad had to give me bad news about my teeth, but she delivered the information in a compassionate way. I'm excited to have SmileAlive caring for my teeth! Thank you! read more

Dr. Baarstad and her staff, at both locations (Eugene & Springfield), are top notch. They have always been very friendly, helpful and honest. They are gentle, but thorough, and I leave each visit feeling like my teeth are being well taken care of. They all help me know how I am doing at taking care of preventing plaque build-up. The office staff is really helpful at helping me come up with the best plan to work on my needs and to maximize my insurance plan. They are never judgmental if I can not afford everything all at once, we just keep working at it. Makes it a joy to work with the staff. I would definitely recommend Dr. Baarstad and Smile Alive to anyone who needs a great dentist and office. read more

Dr. Baarstad is absolutely an amazing dentist!! Does beautiful work and very personable! Wonderful staff which is a huge bonus!!

Hands down the best Dentistry Team I have ever encountered. Dr. Baarstad and her staff are professional and welcoming from the minute you walk in. Their new office has a warm ambience with a home like feeling. From the office staff to the hygienist, dental assistant and Dr. Baarstad herself, I was thoroughly impressed. I was seen right away and in and out within no time. Definitely a five star experience for me. If your looking for a top notch team look no further. Thank you Smile Alive! read more

One more than one occasion they have shown up late to the appointment. I show up to a 8am appointment at 7:45, no one is in the office. The door is wide open and they are obviously open for business, but no one there. Okay, no problem, I'm a pretty patient guy I sit down and wait. 20 minutes go by and other patients come in and join the wait party, but now it's 8:05 and no one is still around. It's still not a big deal things happen, but they are officially late for the appointment they set. Five more minutes later, still nothing, but I still have work to get to so I leave. When we call to tell them I was there, but they weren't, it becomes my fault because I didn't wait long enough. If this was the first time this happened I don't think it would have bothered me much. You know, life happens. But it was like the third time. I found out they schedule they team meetings at the same time, which is poor planning, but blaming the patient, that's unprofessional. read more

I am so thankful I chose Smile Alive as my new dental office. My previous dental experience was a bad one - my dentist was unprofessional, and more focused on trying to sell me things I didn't need (namely Invisalign) than paying attention to my teeth. That dentist made the decision not to fill a tiny cavity on the basis that as long as I flossed and brushed, it wouldn't get serious. Well, it did get worse, to the point where he told me I might need a root canal. Understandably upset, I chose to seek out a new dentist. I'd heard good things about Smile Alive and Dr. Baarstad in the past, so I decided to give the office a try. Moreover, I wanted a second opinion on my possible root canal. They filled several cavities after my first visit, and additionally informed me I probably wouldn't need the root canal. I felt extremely grateful for the news, especially since they had saved me around $3000. Moreover, the staff at Smile Alive are very honest. One of the first cavities that I had filled there was not put in quite right - there wasn't enough space left between the teeth where the cavity was filled. Because they noticed that it was their mistake, Dr. Baarstad offered to refill the cavity for free, I just had to pay a copay for the visit. It's these actions that will keep me coming back to Dr. Baarstad's office for as long as I can. When it comes to preventative care, the staff at Smile Alive are very on top of it. They're always quick to inform me when they see a potential cavity or other problem with my teeth, and prompt plans are made to fix the problems. In general, the staff at Smile Alive is very professional, and does as much as they can to make sure you're comfortable. Even the reception staff is very aware of your wait time - there were a couple of times I had to wait about 15-20 mins... unusual for their office. But for both of those times, they offered me free movie ticket vouchers as a thank-you for my patience. Overall, I've had nothing but good experiences, and I would highly recommend checking them out! They have one location in the Coburg Rd. area of Eugene, and another location in Springfield. If you aren't happy with your current dentist, I would definitely suggest setting up an appointment with Smile Alive. read more

Visited Smile Alive in Springfield and found the dentist good at providing a good bridge replacement. Dr. Baarstad's work is well done. Later I asked the hygienist to ask the dentist how much it would cost to smooth out the back of front tooth, the hygienist came back and started taking Xrays without saying anything. I don't have insurance and had Xrays taken 7 months earlier. . . They told me I needed 3 teeth repaired/crowns. I went and received a second opinion and they said I only needed one tooth fixed. Also, they were scheduling me in for every 3 month cleanings, when I was told 4 months would work for me. I think the dentist and hygienist does great work. I just feel that they ask for more work and cleanings then is necessary. Also, no deals for people with no insurance. I spent more on cleanings then at any other dentist office. read more

I love the salt water fish tank and all the beautiful art work which makes a comforting atmosphere. I also love how Dr. Baarstad is so good at explaining my treatment needs to me in a way I can understand. read more

Just got a new crown on a tooth by Dr. Baarstad. She did it in one visit! Fantastic, I've had a number of crowns put on by other dentists and I can say Smile Alive is the place to get a crown. The procedure was easy and the next day I had absolutely no discomfort. My wife and I both go to Smile Alive for all our dental work and we aren't going anywhere else ever. We highly recommend Dr. Baarstad and her staff. read more

Dr Baarstad is one of the best dentists I have ever been to (and I have been to a lot)!! Over the weekend I had a tooth abscess and she saw me right away and made me as comfortable as possible. Her and her staff got me into see the specialist I needed to fix the problem right away. Both the Dr and her staff are caring and compassionate and do what they can to assess your needs and take care of you. Dr Baarstad is a dentist I will continue to go to!! read more

Smile Alive = unethical. Wish I could give them NO stars. First they started work on my husband's teeth on an expensive plan that he hadnt authorized, when he realized it wasnt what he and I decided we could afford it was too late to change the plan. We chalked it up to my husband either not understanding or not making it clear what he wanted. Then they charged my credit card for 5 payments when only authorized for 1 payment. This could not have been an error as they made the charges on 5 separate days. They kept my credit card number on file. Unethical. I've requested 4 of the payments be refunded, we'll see how that turns out. If I don't get the money back, I'll be reporting them as theft to my credit card company. We love Larry Laurinat, but now that he's in the Smile Alive office, we won't be going back. read more

Not the most courteous office I have been to. When 15 min. Late from a morning meeting with three customers in the waiting room there was no apology. Terri was unenthusiastic about her first customer of the day to say the very least. I must say I have never been to a less caring dental office environment. I can only guess they have plenty of customers and are not concerned about gaining or keeping new ones. read more

At Smile Alive in Springfield, Dr. Baarstad and her staff are very friendly and knowledgeable. Dr. Baarstad listens and will answer all of your questions. I'm a high anxiety dental patient due to a lot of dental work and some of it wasn't a good experience. She made sure I was as comfortable as possible and I'm very comfortable going back. Highly recommended!! read more

Helped me for years. Good at educating and prioritizing needs. Then helped a friend of mine who had no money- on a weekend! thanks!