Great care, excellent service and very professional and competent staff! I would highly recommend…read moreDr. Matlock and staff! Teeth cleaning with Kayla is excellent and, as always, Dr. Matlock's assessment and advice is thorough, reasonable and cost effective. Any work performed by Dr. Matlock has been pain free and quality.

I had my teeth cleaned yesterday for the first time since covid. I have avoided coming to any…read moredentist because of a low pain threshold and severe anxiety. Reviews on Yelp described the staff here as kind, careful and professional and I completely agree. I have several upcoming appointments scheduled and am confident of receiving similar treatment. So glad to have found this dental office!

I made several inquiries at local dentistry offices when I moved to Eugene last year. For one…read morereason or another, I gave up and thought I should just commute back to Seattle to my long time dentist. The very happy ending to this story is my fortunate experience at Mountain Stream Dental. I am impressed with the spirit and the professionalism of each member of the staff. I agree with previous reviewers that the staff is top notch, and the office is lovely, and comfortable. I feel fortunate to have found this group!

Dr Torgeson and his staff are very competent and compassionate. They do excellent dental work and…read moreI am grateful for them making my mouth and overall health feel better. The extra time they spend to be sure it's done right is what we're all wanting! My experience with Dr. Torgeson has been excellent, and your's will be too- top notch! I was short on cash to pay and the office manager helped me find a way to get treatment without taxing my income. Thank you Mountain Stream!

What a fantastic dentist. After researching all the options in Eugene, OR I chose this one because…read moreof his desire to use the best materials for any dental work. Think of him as an organic, vs. a conventional farmer. Instead of offering you the super cheap pesticide chemical-ridden tomato, he has gone out of his way to find the best quality organic tomato from an organic farm stand that tastes delicious and is actually good for you. There is a cost difference, but you are getting a different service. This one will support your health and immune system. And (as a recent transplant from Los Angeles), his pricing is really not that crazy at all. So, if you are sold in his method of practicing, you wait until you visit. The staff are incredibly friendly, you are made to feel super welcome. When you are in the chair, everything Is explained to you in words you can understand AND they go out of their way to ensure you are comfortable. The facilities are super clean and spotless. (I have seen some awful dental practices in my time) and finally, when you are all done and ready to leave, I was offered the carnation in the picture. Now I cannot guarantee they'll give you a flower every time, but for a business to go above and beyond like that, they deserve a solid review explaining how much they care that you have a good experience. I am a paying customer with no affiliation to them. Go support them and your health of you and your family. You will not regret it.

Dr. Wicker and his team were good to me in the beginning. I really enjoyed the teeth cleaning and…read moreWicker is a master with the drill. So bonus points for that. My husband went to his appointment after me and they were completely different with him. Very pushy and aggressive about what he needed and he felt bullied. My husband is the sweetest and kindest human being and did not deserve to be like this. He came home upset and stressed out. And that's no way a person should ever feel after visiting the dentist. I called later to reschedule my cleaning as this was one of the reasons that I signed on with them in the first place. They were always able to get me in in reasonable time. They mentioned that they always have room for their clients. Instead, they told me that they didn't have another appointment for 6months, making it clear that they couldn't even put me on a cancellation list. My takeaways: Their prices are extremely high, double and triple the going rates. Insurance generally not accepted or rather insurance won't pay because of their exorbitant rates. They are very aggressive and pushy. They are not as accommodating as they claim to be. They use the terms holistic and wellness in their description, which is attractive to those of us looking for what would be a more natural approach, but they are inauthentic when it comes to what you really need. Unfortunately, I can not recommend this dentist office.

I genuinely cannot say enough good things about Dr. Jill…read more I had a dental emergency late at night after an accident knocked one of my front teeth significantly out of place. I was scared, in pain, and had absolutely no idea what to do. I left a message through their emergency line, and Dr. Jill personally returned my call within minutes. She immediately jumped into action and went incredibly far above and beyond for me. She calmly walked me through what to do step by step (over the phone), stayed with me while I got my tooth back into position, checked in repeatedly about my pain and bleeding, reviewed my medications with me, answered every question I had, explained exactly what symptoms would mean I needed to go to the ER, and made sure I understood what follow-up care I would need. What struck me most was how incredibly kind she was. I was panicked when this happened, and she never once made me feel rushed, embarrassed, dramatic, or like I was inconveniencing her. She was patient, reassuring, knowledgeable, and genuinely cared about making sure I was okay. By the end of the call, my tooth was back where it belonged, my pain had significantly improved, and I had gone from being terrified to feeling like I understood what had happened and what I needed to do next. What makes this even more meaningful to me is that I wasn't even an established patient of Dr. Jill's or the dental office's. It was late at night, she had never met me, and she simply heard that someone was frightened and needed help and did everything she could to help me. That kind of humanity is rare, and I will not forget it. If this is how she treats someone she had never even met before, I can only imagine how well she takes care of her patients. Thank you, Dr. Jill. Truly. You were an absolute angel to me tonight.

Kind, compassionate & thorough…read more Dr Megan & assistant Ellie & hygenist Lauren are all excellent.

I am very impressed with Gentle Dental at 440 Coburg Rd in Eugene, OR…read moreThe receptionist & x-ray employee were very professional & friendly. Dr. Ellis was excellent - very friendly, caring, & did a great exam - will most definitely will make this office my dental home.

Writing this review makes me sad because I have been a patient at Gentle Dental for nearly 15…read moreyears. Last year I went in for an exam but it had been a few years since my previous cleaning and my teeth were in rough shape. The dentist wanted to remove 7 of my teeth! I was shocked and declined the removal. Instead I sought out other alternatives. I had each quadrant of my mouth "scaled" - a deep cleaning procedure that I've had done before. Then I got a water pic and started to up my daily maintenance. When I went back for my 6 month exam this year I received high praise on how good my teeth were and nobody said a thing about those 7 teeth still needing to be removed. Thanks to MYSELF I managed to save and retain all of my teeth! Then, just recently I started experiencing some pain in my gums. It felt like one of my wisdom teeth was trying to grow sideways out of my gums. After a week it hadn't really gotten better so I scheduled a short appointment just to have it checked out. The hygienist took an x-ray and then the dentist came in. He took a quick look and told me that it's not infected, just a small cut in my gums most likely from eating something sharp. He said it's healing fine and I don't need antibiotics. He then shocked me when he said "I recommend removing the wisdom tooth." Then the next thing I knew he was numbing my gums and preparing a shot. That's when I freaked out!!! I was on my lunch break and told him I needed to get back to work. The hygienist said "oh that's fine, you can go back to work." These people clearly do not get to know their patients. First of all, I immediately started to sweat and shake and panic and felt light-headed. I had so many questions, and even if I did decide to have my tooth removed I would need anxiety medication beforehand, someone to accompany me AND to drive me home afterwards, pre-purchased foods at home to eat while my gums healed, and definitely time off from work! I'm also a smoker, so knowing that I wouldn't be able to smoke after having a tooth removed I would need to mentally prepare and plan ahead for that. These people are so quick to jump to "we need to remove your teeth!" Beware! They didn't give me any time to think, just react, and my reaction was to leave. Perhaps if they had sat down calmly and gave me some information to help me understand WHY they thought the tooth should come out then I could at least understand my options, but I was aghast when they didn't even give me any post-surgery instructions beforehand, what to expect, etc. They didn't even give me any time to register what was about to happen. If you have dental anxiety like I do I DO NOT recommend this place. I DO however recommend taking their advice with a grain of salt, stand up for yourself and don't let them pressure you into unnecessary tooth extractions!

For most of us, first impressions are important and can be indicative of the experience to follow…read more My initial phone conversation with Raegan was professional, attentive and caring. She took time to sincerely listen to my concerns and needs, and to get me scheduled for my particular situation. Britni was helpful during the medical info gather stage prior to my consultation. My in-person experience was just as professional and caring, consistent with my phone and email interaction. Dr Jeff proved to be a clear thinking pragmatist, presenting possible solutions, from best case to full restoration, in a clearly explained manner. He took time to fully evaluate my particular situation as well as listen to my thoughts and concerns, which I appreciate very much. Upon leaving their office, I had a treatment plan outline and maximum costs which may be forthcoming. So far, so good. The next review will be after the actual work is done, which is why we're here in the first place. If first impressions hold true, then my next experience should be a positive result. You have my full confidence, Dr Jeff. No pressure here.

Fantastic cleaning! Hygienist was super kind, and efficient. Office is spotless and receptionist…read morekind and welcoming! I had a great experience and booked my next visit in 6 months. Outstanding team!

I'm a new patient at Willamette Dental Group in Eugene, and my experience has been amazing so far…read more My first appointment included an exam, X-rays, a treatment plan, and a cleaning all in one visit. The staff was very friendly, professional, and efficient, and everything moved quickly without feeling rushed. I was then scheduled promptly for five fillings. At that appointment, Dr. Khunger and her staff were incredibly kind, knowledgeable, and understanding of my dental anxiety. They offered different ways to help me feel more relaxed and made sure I was comfortable throughout the entire process. They explained every step they were doing and checked on me often during the procedure. When I finished, I was so happy that scheduling was able to get me back in just two days later for more fillings. I absolutely love this dental office. This has been, by far, the best experience I've ever had at the dentist. Not only does my dental work look great, but the overall experience has been top-tier. I highly recommend Dr. Khunger and her team!

I came in for a first appointment after moving to Eugene. The staff was super friendly, helpful,…read moreand accommodating. Overall a great experience, and now my teeth are squeaky clean.

There aren't enough good things I can say about SmileAlive and everyone who works here. Incredibly…read morewarm people and super helpful. My teeth and gums thank them for explaining things and just making the entire process a pleasant experience.

I hate going to the dentist however Smile Alive is the best. They are really caring and treat you…read morelike you are part of the family. I have been going to them for over 10 years and I watched the care they provide to all of their patients.