Probably one of the bests dentists I've ever seen. Very knowledgable, modern equipment, courteous…read moreand kind. I would still be going to see Dr. Shane Parsons if I hadn't moved to north Eugene. I encourage everyone I know in Cottage Grove to visit this dentist.

So here is the deal, when I walk out of a Dentist office I like to feel like they knew what they…read morewere doing and that my teeth are really clean. I went in here and at first they didn't have my records from my previous dentist. But they got them sent over while I was sitting there. I got x-rays and they checked my teeth. Still got a couple hanging on, so I was good there. Then they went through a thorough dental exam (including checking the clunking in my jaw...TMJ...Awesome). But is was minor so they let it go. Then I went from that chair to the hygienist chair. She examined my teeth again and started to go to work with the power pick and suction. I enjoyed the conversation, and I am sure that she enjoyed my slobbery, mumbled retorts as the suction and picks invariably altered my speech. She polished the living b-jesus out of my teeth and finished the remainder of the cleaning. Was there a little pain involved? Of course there was, they are dentist and they stick metal objects in your mouth and try to mine for gold for 15-20 minutes. But when I got out of there my teeth felt clean, and I was confident that they were. Not like my last dentist office where they cleaned for 3-5 minutes and called it good. Of course this may speak volumes on my oral hygiene, but I like the fact that it seemed like they put in a full effort on my chompers. Staff was very nice and easy going, there equipment is rather new, but the facility reminds me of a jail with the painted brick (only real drawback for me). Sad that I had to travel to Garbage Grove to find a decent dentist. This is my 3rd in 5 years. But looks like I finally found an old school dentist. I cant wait till they decide to pull the remaining 2 teeth out of my head.

THE BEST! Dr. Backer is awesome with a needle to numb you...I rarely ever feel but a slight pinch!…read moreSame for my spouse! Dr. Backer is fast, reliable, & very professional, always a positive attitude/demeanor. I've gone to Dr. Backer starting in '08-'09, & stayed with him until we moved from Creswell to Elmira, OR in '13. We were unaware that Dr. Backer had/has a practice in Eugene, bc I/we would have stayed with him! I/we returned to Dr. Backer in '23 & I swear..it was like a breath of fresh air to have Dr. Backer as our sole dentist. He's absolutely THE BEST!

Great atmosphere, kind and funny staff, personable and thorough dentist.read more

This location loses paperwork faxed from your doctors office…read more This location NO LONGER has a doctor, (@time of this review). Was told the best I can do is put my name in a list and hope that a visiting doctor might come into their office in the middle of next month. I've never had to fight any service to take my money and render service, as I have had to with this location over the years. They need to try to improve.

Very kind and keep things clean. Brittany was my dental hygienist and couldn't have been more…read moreprofessional and pleasant.

Very kind office staff. Unfortunately , the prices are on the high side. They also recommended work…read morethat another highly credentialed UCLA trained dentist said was unnecessary. In my experience, I'm glad I got a second opinion to avoid unnecessary work.

This was my first visit and I was blown away at how kind everyone was and how comfortable they made…read moreme feel. I am someone who experiences a high level of dental anxiety and this was by far the best I have ever been treated. The hygienist that I saw yesterday was just filling in, but she was so gentle and understanding I wish she was permanent. When the doctor was running a bit behind, or got stuck with another patient, she advised me right away. She also took the time to sit and have an actual conversation with me and that helped ease my anxiety. I have nothing but great things to say about her, I am just bummed I forgot her name so I could not give her the recognition she deserves. It is odd for me to say, but I am actually excited to go back and have treatment done with Dr. Gill. As I am in healthcare myself, I appreciate the kindness in this office. I had to drive a ways to find this dentist office, but it was well worth it.

I had my appointment confirmed, the 'patient portion' of the payment relayed at $19.90 the day…read moreprior. Early the next morning I get up and go to my appointment, minutes after being called back I am informed that I will have to pay $179 for the appointment though I had already confirmed at ~$20. Do not go to these folks, complete waste of time and they can't be bothered to give good information.

From the owner: Welcome to Cottage Grove Dental. We are pleased to offer high-quality, compassionate dental care in…read moreCottage Grove, Oregon, and surrounding areas, including Creswell, Eugene, and Drain, Oregon. Our talented dentist, Dr. Brent Bitner, is committed to serving you with personalized dentistry that fits your individual needs. We work hard to make your dental experience as comfortable and successful as possible, and we are thrilled to offer the benefits of advanced dental technology, including CariVu'Ñ¢ caries detection, CEREC¬Æ one-visit restorations, and digital X-rays. We can tend to your dental needs with experience and integrity, while also focusing on patient education to ensure that you fully understand your dental treatments. We look forward to improving your smile and helping you achieve optimal oral health.

I have been a patient for a few years now and the staff are outstanding! Park and Tammy are the…read morebest! The best dental experience I have ever had.

I have been a patient of Birch Avenue Dental for over 55 years and have always had very…read moreprofessional customer service and experienced expertise dental services ranging from cleanings to fillings, crowns and implants. The facility is very clean, friendly staff, maintain current equipment and offer the latest technology in various procedures for their customers. They also maintain a professional mentoring service with other dentistry doctors that allows them to maintain a professional referral system and offer the best technology. I wouldn't drive 30+ miles from Eugene to Cottage Grove if they didn't provide those professional services. Thank you, Birch Avenue Dental!