I walked in to ask for help with my brand new glasses that I had just stepped on twice. They were…read moreliterally wiggling around on my face. It was doubtful they could be fixed due to the bent metal. However, they worked their magic to get them to almost perfect shape. Then, they refused payment from me! Thank you, Davis Optical. It's nice to know that kindness and good customer service still exist.

GREED LOSES ALL In…read morepast years I bought glasses from Davis. Cost was a bit high but worth it to get quick turnaround. Now their costs are out of sight (pardon the word play). If you want quality glasses at a quite reasonable price, try For Eyes Optical. Yes, mail order works well for glasses, you no longer have to go into a store to buy glasses and pay 3 times the price for the same or comparable product. Try it.

It was supposed to be my first visit. First, they said that even though my insurance covers it,…read morethey don't do lenses or frames and then I would have to go somewhere Else to get frames and lenses they scheduled me for 4:45 and I was 5 minutes late. After getting there they said they have to reschedule me. I told them I'll find another doctor. Thank you and after reading all these bad Yelp reviews, I'm Happy I didn't do business with them.

I ended up stranded in an emergency situation while traveling that could have been easily avoided…read moreby having my prescription sent to me- but the entire office had taken a five day weekend with no emergency contact for files. They also did not post their out of office hours anywhere, did not include them in their voicemail message, and were listed as open. When I requested all relevant files be sent to me upon their return to office, and to be removed from their patient database, they promptly miss-spelled my name. Spare yourself the reckless and irresponsible patient care and find reliable and accessible healthcare elsewhere.

I've worked in five different optometrists over the course of my 20s. None were as smartly run as…read moreUrban Optix. Dr. Lee is wonderful. I haven't felt so heard and acknowledged by a health professional in years. She's definitely my new OD for hopefully a very long time. Now if you have dry eye issues like me, Dr. Lee will refer you on to Dr. Thornbey. Don't hesitate. This medical visit is highly worth it. He'll take a closer look at your dry eye issues, give you some concrete recommendations, and tell you about these cool new procedures (BlephEx and iLux) that will change your life. I bit the bullet (they are expensive and insurance doesn't cover them) and I honestly feel like I have new eyes. 100% with it. I can't tell you how much my overall eye health has improved since finding this optical. I recommend them to everyone!

I went here in summer 2025 for an exam and wanted to get the lenses for my glasses replaced with a…read morestronger prescription. The doctor I saw was kind and professional. Everything was done very quickly. What came next was the not so great experience I had with this business. I waited over 2 weeks to call and check in on the status of my glasses. The receptionist I spoke to was short with me and let me know if I wanted a clear status update, I would have to reach out to their optician otherwise I should wait to hear back. They didn't offer to help transfer the line to the optician or let me know when the optician was available. Another two weeks flew by with zero communication and once again, I reached out to the business and again, the receptionist was short with me. I was able to get in contact with the optician and the explanation for why my glasses weren't ready was that my frames must have gotten lost somewhere... they offered me new frames and lenses free of charge to compensate for the long wait and losing my frames. I thought the gesture was nice, but it doesn't excuse that they lost my frames that I purchased elsewhere.

In and out for my annual exam along with glasses fitting in less than 45 minutes. The staff is…read moreinformative and professional with a great selection of glasses frames to choose from. Will be back for sure!

Sat on my glasses and knocked a lens out, walked into Eyeballs and they not only were able to put…read moreit back in but they straightened the frames and even replaced the pads, free of charge. I was in & out in under 15 minutes and staff was very friendly and helpful. Highly recommend!

Scheduling: My first interaction was a hot mess tbh. It was…read moreabout scheduling a new patient visit over the phone, and it was with a person that seemed quite flustered. They never sent over an email confirmation (they said they would) after we'd scheduled an appointment over the phone. With no confirmation email, I thought I had not been scheduled. I then made two online appointments, ended up cancelling the one that didn't work with my schedule. Thats when he proceeded to reach out for a call back (voicemail & email). Essentially, I got on the phone for him to tell me that I was in the wrong. Apparently, if you make an over the phone appointment, they don't send an email confirmation. SIGH. Whatever. Dr. Appt: Once I got in for my appointment, it was smooth sailing. Met with Dr. Amaraweera who was super thorough and took her time to ensure my prescription was accurate. She helped me find a contact lens that works with my astigmatism, and her recommendation was spot on. First time ever that a contact lens fit like a glove and my vision was crystal clear with contacts! That's saying something for people who deal with astigmatism and contact lenses. Glasses Sales Rep: I feel bad for not remembering this person's name. They helped me pick out glasses, and they were fantastic. Young white brunette with a cool facial piercing, loved them! We had over a dozen glasses strewn all over the table and had fun finding two that worked really well for my low nose bridge. They also helped me fit two old prescription sunglasses and glasses with my new prescription. They broke down all the costs and how to best use my insurance to cover the most expensive glasses. Patient Portal Rx Follow Up: It's been over a week since my appointment, and I thought I'd be able to easily access my prescriptions for both contacts and glasses online (as was advertised). There was nothing uploaded to my patient portal, no documents at all about my visit. I had to call the front desk and confirm my contacts were working for me. I didn't realize they needed verbal confirmation after the appointment was over. I've never had to confirm my contact Rx after I've left the clinic, so that was new for me, but obviously my bad. They did finally upload my glasses prescription after my request. Small victories. Overall: I think the clinic is worth the visit. Just be prepared for regular human shenanigans. I don't know if all front desk staff are given a training on passive aggressive "bless your heart" kind of attitude, but it is rare to walk into any clinic and be treated like an adult instead of a toddler who's name you just can't pronounce. Dr. Amaraweera was wonderful and so was the glasses sales rep I worked with. WOULD RECOMMEND!

I just had my second appointment with Dr. Amara and she is the best eye doctor I've ever had. Her…read moreexams through and I never walk away without feeling well informed on my current vision. The staff is friendly and very attentive to your eyewear choices. I would highly recommend Ballard Optical.

I'm giving them 5stars because they can't help their location. it's actually really convenient for…read moremost people. I have been with them for 5 years. I made a mistake when I tried to transfer somewhere near m. I've gone to them f so long no matter where I lived in Seattle for years and been completely satisfiEd, if not overjoyed. They provide excellent customer service. They work well with my insurance polic. Its a gem and only a couple blocks away from the light rai. I'm happy to go out of my way for consistency and smooth ease. I trust them.

I have been going to Globe for over 20 years. No complaints whatsoever. They may not have the…read moreeyewear choices that you would find elsewhere, eg, Market Optical and other high end, fancy schmancy optical boutiques around town, however, who can afford to pay $600 for a pair of eyeglasses? Not me. I love Dr. Lau, Amy and all the other people who work there. Never had a problem with anyone. I am always treated respectfully. Everyone is friendly and professional. I do not expect, like some people who have left reviews, to be treated like I own the place. Bowing and scraping is not required. C'mon people, so the receptionist didn't kiss your ring. Get over it.

Extremely upset with Broadvision for continuing to send marketing emails a decade after I have done…read moreany business with them and after asking to be removed multiple times. I see the other review on this topic, so I now know I'm not alone - they also posted today, which tells me they also received the latest marketing email today. I called the office and they don't have a record of me in their database, which matches the fact that I've called multiple times over the last 10 years asking to be removed. That also proves they've sold my personal information to marketing companies. Never in my life did I think this would happen with a local business who works in healthcare.

Went in for a routine exam and had a great experience! Everyone I interacted with was friendly and…read moreanswered all of my questions. I saw Dr. Yu for my exam and she was wonderful - informative, friendly, and welcoming of any curiosities I had. Even without asking questions, she provided information about what she saw and helped me learn new things about my eyes (appreciate when doctors do this!). Space seemed clean from what I saw. Finding the entrance was pretty easy as you walk around the building. Would recommend.

Dr. Fast was great. Thorough, thoughtful, and helpful. Also Lily is super cool too! Eyes on Fremont…read morehas a good vibe.

Dr. Ana Zeek is amazing with her clarity and understanding of my more complicated eye situation. I…read morehighly recommend her as an optometrist.